Kaff Appliances India Complaints & Reviews

Pathetic experience with service age rs and customer care. Lodged a service request and have made 50 calls hence to follow up. No body is bothered. Only want to service as per thier convenience and timings.

Not professional at all. Big mistake to buy a kaff product. Never again.
After repeated calls and requests they have still not installed the products. I called local electrican and got my gas top installed.
Agents...

I recently bought kaff's island chimney turin island 120 and the product quality is outstanding just like its modern look. Kaff has various kinds of chimneys for every type of kitchen in reasonable prices. The one i bought requires less maintenance, plus its energy efficient. This chimney has made my kitchen a better place by taking over all the unnecessary fumes and odors.

Kaff will always be my first preference for buying kitchen appliances because it is the most suited and reliable brand in the indian market. The best part of all the kaff products is that they are very consumer friendly. I am using kv 30 2ind induction hob from kaff. It fits in my kitchen slap seamlessly which makes it look neat and sophisticated. Not only this is is very energy efficient and does not need much maintenance.

To regional manager - kaff chimney applications.

This is regarding serious issue of death near miss in my kitchen last week when kaff chimney fell on burning stove (4 nos.) early morning. Complain no: kf294575. - response from kaff team still awaited.!!
This is 2nd time of chimney has fallen on burning gas stove - earlier complain no: kf263413 and kf232458.

The cause of chimney falling is poor installation (Sometimes on 1 nails..) on kitchen wall.

The installation team should have to be meticulous / watchful in installation mechanism and procedure so that repetitive accidents is avoided.

I request to refund of the chimney at the earliest.

Regards
Abhishek s (#[protected])
Client number (#[protected])

One of my family friends recommended kaff chimneys and so i bought nero bf 60, a cooker hood chimney last month from their gurgaon showroom. I am very impressed with the whole package right from the services in the store to the installation process to the performance of the chimney, plus it has a lifetime warranty. The chimney suits perfectly to my cooking need with an air flow are of 1080 m3/h, it does not let any amount of smoke escape...

I am very impressed with kaff's built-in microwave kb4a. It heats up the food in a proper manner by using less electricity so i don't have to worry about the increasing electricity bill. This microwave fits in perfectly with its stainless steel front body. It is very easy to operate and needs less maintenance which makes this a perfect thing for my kitchen. All the products of kaff are built for the customer's full satisfaction.

I renovated my kitchen a year ago and decided to replace my built-in hob with something more multi-tasking. So i bought this cooking range ksq 60 from kaff. I chose this mainly because it comes with oven and grill. It has made my life easy especially during working days as i can heat up things in the oven while cooking on gas. I bought it in a very pocket-friendly budget from the showroom and got a good discount on the warranty card.

I have been using kaff's built-in hob blh 604 and haven't come across any kind of techincal issue till date. The whole unit is perfect, in terms of its looks and its powefull brass burners with high efficency consume less gas and make cooking simple and easier. The best part about this hob is that it comes with different types of flame controlling mechanism to speed up the cooking process.

I always prefer kaff for buying kitchen appliances because all the products are long-lasting and budget friendly. I am very happy with blh 804 a built-in hob from kaff. It has 4 full brass burners of different sizes which made cooking multiple dishes easier. It fits in my kitchen perfectly and gives it a neat and classy look. Thanks, kaff for such good products.

I recommend kaff to all who are looking forward to buying good quality kitchen appliances. Take it from personal all the kaff's products are made to suit indian style kitchens and this brand provides a wide variety of styles and design products. Best thing is that all of this comes at a very budget-friendly price. All these things make kaff one of the top 10 brand which is suitable for indian style kitchens.

Even after sending all the required documents before the last date to the kaff appliances gurgaon office, they have not contacted us for the redemption of the holiday package we won in scratch and win contest. And their customer care number : +91 [protected], they are not responding. I am attaching the scan copy of the scratch card, and the copy of courier dated 10th nov. Which we tracked and was received at the kaff appliances gurgaon office ( address : SS plaza 4th floor sector 47, gurgaon 122018). And yes we have even send them the email of scanned copy with the product purchase receipt via email to [protected]@kaff.in which is showing over burdened. In short they have been cheating on us. Please revert back or we know how to approach consumer Forum and get you to the trial.

I always prefer kaff for buying electric kitchen appliances because all the products are long-lasting and come in pocket friendly price. I am very happy with the over all performance of built-in oven kov60 mhf from kaff. It is very energy efficient with capacity of 60 liters. It fits in my kitchen perfectly and gives it a neat and classy look. The best thing about all the kaff products is that they takecare of safty issues really well, thats why it is equipped with child safty lock. Thanks, kaff for such good products.

So far no one has attended the request mentioned below.
Please do the needful.
Regds

From: chaudhary, ruchy
Sent: 26 november 2018 09:49
To: '[protected]@kaff.in'
Subject: fw: request no. Kf289355

Hello sir,

So far no one has attended the request mentioned below.
Yesterday i noticed the smallest burner has also started making noise.
Please do the needful.

Regards
Ruchy

From: chaudhary, ruchy
Sent: 21 november 2018 09:49
To: '[protected]@kaff.in'
Subject: request no. Kf289355

Hello sir,

I purchased a cook top from gurgaon this august, since that month i am facing a problem in left (The biggest burner) it makes sounds very often as soon as i try to ignite it either from matchbox or from lighter, in past i have requested 3 times to rectify this problem, but all in vain.

The situation remains as it is…
May i request you to please provide me with a replacement as the problem stands as it is.

Regards

Ruchy[protected]

I recently bought kaff's cooker hood chimney and the quality is outstanding just like its modern look. Kaff has various kinds of chimneys for every type of kitchen in reasonable prices. The one i bought requires less maintenance, plus its energy efficient. This chimney has made my kitchen a better place by taking over all the unnecessary heat and food odor.

I have been using kaff products from a long time and never even once this brand has let me down in any manner. The overall performance and quilty of kaff products is good plus it's after sales service is also up to the mark. I always recommend kaff for everyone who is looking for good looking and long lasting kitchen appliances. All the products of kaff are built for the customer's full satisfaction.

I am using kaff's cooktop kc 70 ssgi and it is of compact shape and style which makes it perfect for a family of four. I am quite satisfied with the performance of the product and it consumes less gas as compared to another normal cooktop. The black thick glass covering makes it look very classy and neat, it enhances the overall look of my kitchen....

I always prefer kaff for buying kitchen appliances because all the products are long-lasting and budget friendly. I am very happy with khnx 906 2tr a built-in hob from kaff. It has 6 burners of different sizes which made cooking multiple dishes easier. It fits in my kitchen perfectly and gives it a neat and classy look. Thanks, kaff for such good products.

I have been using KAFF's built-in hob from last 1 year and havent come across any kind of techincal issue till date. The whole unit is perfect, in terms of looks it has a black glass top with powerful brass burners and efficency wise it has less gas consumption as compared to any other simple cook top. The best part about this hob is that it comes with different types of flame controlling mechanism to speed up the cooking process.

I am a very old user of kaff products and never even once this brand has let me down in any manner. The overall performance of all the kaff products is good plus it's after sales service is also satisfying. This brand is reliable and perfect for indian style kitchens. I always recommend kaff for everyone who is looking for good looking and long lasting kitchen appliances.

I am very happy with the performance and durability of my cooker hood chimney from kaff. It is very easy to maintain plus keeps the noise level down to a minimum. It enhances the overall look of my kitchen with its black matte finish and sleek body design. I am very satisfied with the whole set up and working of the chimney, it made my cooking hassle-free.