Kaff Appliances India Complaints & Reviews

I am a very old user of kaff products and never even once this brand has let me down in any manner. The overall performance of all the kaff products is good plus it's after sales service is also satisfying. This brand is reliable and perfect for indian style kitchens. I always recommend kaff for everyone who is looking for good looking and long lasting kitchen appliances....

I am very happy with the performance and durability of my cooker hood chimney from kaff. It is very easy to maintain plus keeps the noise level down to a minimum. It enhances the overall look of my kitchen with its black matte finish and sleek body design. I am very satisfied with the whole set up and working of the chimney, it made my cooking hassle-free....

Kaff chimney is very stylish when talking ambiance and keeps the kitchen clean, i can cook effortlessly and without suffocating with smoke. The chimney is working just like new ever since i bought it. This chimney have a strong suction power, very easy to clean and consumes less energy. One more plus point is that it makes less noise which makes it even better. Kaff is a very reliable brand....

KAFF is quite great brand to try, I just got a cooker hood chimney from kaff and it is very stylish and modern looking plus it fits in my kitchen properly, needs low maintanence and very energy efficient too. Their after sales service is also very good. I would definitely recommend Kaff to my family and friends. This brand wont fool you and it is a trusted brand in market....

Recommended by a family friend, i bought a built-in hob kh100 4bg from kaff and i am fully satisfied with the unit. It is very easy to clean and have perfect space between burners for utensil placement.
It looks perfect in my kitchen because of its sleek stainless steel door panel and easy push controls. This is the best product from kaff. I loved it...

I purchased all kitchen appliances hobb, chimney, microwave and oven all builtin, but the installation was extremely poor, and service engineer (So-called) are untrained and have no knowledge of latest appliances. After installation every time i resister my complaint, but expiry of one month they didn't bother to resolve.
My recent complaint is for the oven (Kf270179 dated 03/10/2018) and it is not being attended. I talked to some...

Dear sir madam,
We are utterly surprised by the waiting time for getting the glass top for the hob which gets broken every year atleast once. We have been waiting for two months now to get it repaired and are cooking our food on our old gas stove.
We are feeling sorry for having bought your product with such after sales service.
Model-kaff hob - n9042trg
Please get our cook top hob repaired.
Regardsbr...

I bought a hob from kaff a year ago, it is working fine and in good condition, it is very safe also. The gas rings are easily cleanable which makes it convenient to use. I am impressed with the product and i would also recommend it to others. The serviceman coming is jovial and is good in his work. It is a known fact good brand company also gives good brand service....

Very poor response for service call.
Awaiting spare against service call raised in second week of august 2018. Mr. Venkatesh-nashik service incharge [protected].

After delay he suggested to contact mr. Vikrant - for spares delivery and delay +[protected].

Even this had not responded not ack.

Its disappointing...in a single word from a company and brand kaiff....

Hi!
This the worst of all company that i have seen in my life in the entire market. I have an issue going on with them regarding the base 60 chimney not working and replacement of cover or net but no satisfactory response or redressal being made by them till now. The complaint was there with them for sometime and then they stopped giving any update on that.. I am now looking forward to put it on all social media channel as there representative...

I had asked for a kaff hob service for which the charges told was 250 initially than it was told 450 if they do cleaning and servicing. Later the outsourced person told it will be 750 as he has to take it to his shop. Later he called up saying he has to change 2 splinder costs 1200 finally he gave me a bill of 3150. When i questioned he said it’s by mistake one splinder will cost 600 so 1950 is the bill when asked about old part he says...

My kaff chimney started malfunctioning when i registered a complaint on the customer care number.
Complaint Id: KF241840.
Place of complaint: Kota, Rajasthan.
It has already been 1 month and the repairmen hasn't arrived, although the customer care executive guaranteed that they will visit within 48 Hrs.
after that i have repeatedly called them again and again but to no avail.
This kind of service is really...

Kaff Glass Hob busted while my wife cooking dal even some of the part of glass touched her face, its really dangerous if such brand providing low class dangerous product . It can be dangerous if electricity comes to Gas cylinder.
So I need the fully replacement from Kaff.

I have seen the same complaint raised my someone even with the same model so I believe the issue with this model.

Request Kaff to action...

After sales service is poorest possible. Its a lesson to avoid kaff appliances. I was happy with my previous brand.

I had purchased a chimney for my house 1 year back & i have been told for after sales services are better then other brands. But kaff turned me wrong completely. After the installation, i have to chase either at the customer care number or the sales representative who dealt with me for the product. According to...

Hello team,
As per my 1st experience as customer, i had to chase with these people continuously for installation from one week after which its so poor service that the mechanic person just left the pipe outlet as it is... Even though after telling him its not proper.
1) the mechanic is too rude and very hurry to move out of the work assigned.
2) they are not at all supportive to provide idea... If you have adjusted...

After sales service is poorest possible. I bought a hob around 3 years ago and its glass broke. For last one month I am chasing these days and they have all the excuses in the world, at first it will come in a week then it will come in next two days and then they say it will come again after a week, I mean it is amazing how they operate their after sales service. There is one mr prem yadav who I believe is in charge of after sales, he full...

Dear team
Namaste, greetings from agra!

I had purchased a fridge from your dealer deen dayal hardware located at sultanganj crossing in agra on 28th march 2017
I have given almost 2-3 request on customer care number for installation from 5th may 2017. Can you clarify with justification as to for what reason my product is still not installed and what refrains you for making your customer satisfied.

Registered...

We had done amc for kaff stove few months back. The service man which came said all burners are not working fine and he will replace it when they are in stock. He had replaced two of the burners, and two are still remaining. We have been following up with company and the service man for past 3 months, but no response. No one responds to the complaints, no one knows about anything at the call center. The minimum support kaff can provide is...

I had brought a gas stove one year back. Since the purchase, it is constantly giving complaints and now one burner has been broken because of the service man mistake. He had attached a mseal to make it attach and he went. Apart from having a service contract no man is attending our grievance. They would ask for useless service charge apart from contact charge and for the mseal....

Complaint was registered on 20th april 2018. Ticket number is kf208827. Till date no one has attended. 20th april 18 being a friday, i waited till monday. I have been re-minding over phone every day starting from tuesday. Yesterday someone called me and told to be at home, he will be attending in the after noon. Today is 26th still no news. Hope kaff has not closed down their operations in kerala. Kindly help, if you can. Regards,
Vijayan,...