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Kaff Appliances India Complaints & Reviews

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Updated: Sep 30, 2024
Complaints 568
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28
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Kaff Appliances India reviews & complaints page 21

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E
Engineersahab
from Kolkata, West Bengal
Nov 22, 2018
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good looking and long lasting kitchen appliances.

I have been using kaff products from a long time and never even once this brand has let me down in any manner. The overall performance and quilty of kaff products is good plus it's after sales service is also up to the mark. I always recommend kaff for everyone who is looking for good looking and long lasting kitchen appliances. All the products of kaff are built for the customer's full satisfaction....
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ben6king
from Kolkata, West Bengal
Nov 21, 2018
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quite satisfied with the performance

I am using kaff's cooktop kc 70 ssgi and it is of compact shape and style which makes it perfect for a family of four. I am quite satisfied with the performance of the product and it consumes less gas as compared to another normal cooktop. The black thick glass covering makes it look very classy and neat, it enhances the overall look of my kitchen....
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suhanasharma
from Warangal, Telangana
Nov 19, 2018
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good brand

Address: Ghaziabad, Uttar Pradesh, 201001

I always prefer kaff for buying kitchen appliances because all the products are long-lasting and budget friendly. I am very happy with khnx 906 2tr a built-in hob from kaff. It has 6 burners of different sizes which made cooking multiple dishes easier. It fits in my kitchen perfectly and gives it a neat and classy look. Thanks, kaff for such good products....
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rishabhmehta0006
from Delhi, Delhi
Nov 16, 2018
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nice brand

Address: Ghaziabad, Uttar Pradesh, 201001

I have been using KAFF's built-in hob from last 1 year and havent come across any kind of techincal issue till date. The whole unit is perfect, in terms of looks it has a black glass top with powerful brass burners and efficency wise it has less gas consumption as compared to any other simple cook top. The best part about this hob is that it comes with different types of flame controlling mechanism to speed up the cooking process....
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tanya2615
from Delhi, Delhi
Nov 4, 2018
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nice product

I am a very old user of kaff products and never even once this brand has let me down in any manner. The overall performance of all the kaff products is good plus it's after sales service is also satisfying. This brand is reliable and perfect for indian style kitchens. I always recommend kaff for everyone who is looking for good looking and long lasting kitchen appliances....
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dishaNathani
from Kolkata, West Bengal
Nov 4, 2018
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made my cooking hassle-free.

I am very happy with the performance and durability of my cooker hood chimney from kaff. It is very easy to maintain plus keeps the noise level down to a minimum. It enhances the overall look of my kitchen with its black matte finish and sleek body design. I am very satisfied with the whole set up and working of the chimney, it made my cooking hassle-free....
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ben6king
from Kolkata, West Bengal
Nov 4, 2018
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cook effortlessly and without suffocating with smoke

Kaff chimney is very stylish when talking ambiance and keeps the kitchen clean, i can cook effortlessly and without suffocating with smoke. The chimney is working just like new ever since i bought it. This chimney have a strong suction power, very easy to clean and consumes less energy. One more plus point is that it makes less noise which makes it even better. Kaff is a very reliable brand....
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suriyaPandian
from Kolkata, West Bengal
Nov 1, 2018
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low maintenance and very energy efficient too

KAFF is quite great brand to try, I just got a cooker hood chimney from kaff and it is very stylish and modern looking plus it fits in my kitchen properly, needs low maintanence and very energy efficient too. Their after sales service is also very good. I would definitely recommend Kaff to my family and friends. This brand wont fool you and it is a trusted brand in market....
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A
anil56
from Kolkata, West Bengal
Oct 26, 2018
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fully satisfied with the unit

Recommended by a family friend, i bought a built-in hob kh100 4bg from kaff and i am fully satisfied with the unit. It is very easy to clean and have perfect space between burners for utensil placement.
It looks perfect in my kitchen because of its sleek stainless steel door panel and easy push controls. This is the best product from kaff. I loved it...
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M
mplun
from Ajmer, Rajasthan
Oct 24, 2018
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service worst

Address: Gwalior, Madhya Pradesh, 474011

I purchased all kitchen appliances hobb, chimney, microwave and oven all builtin, but the installation was extremely poor, and service engineer (So-called) are untrained and have no knowledge of latest appliances. After installation every time i resister my complaint, but expiry of one month they didn't bother to resolve.
My recent complaint is for the oven (Kf270179 dated 03/10/2018) and it is not being attended. I talked to some...
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shrutibadal
from Gurgaon, Haryana
Oct 23, 2018
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kaff hob - n9042trg

Address: 122002
Website: www.kaff.in

Dear sir madam,
We are utterly surprised by the waiting time for getting the glass top for the hob which gets broken every year atleast once. We have been waiting for two months now to get it repaired and are cooking our food on our old gas stove.
We are feeling sorry for having bought your product with such after sales service.
Model-kaff hob - n9042trg
Please get our cook top hob repaired.
Regardsbr...
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R
robertfrnk
from Kolkata, West Bengal
Oct 22, 2018
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nice product. I am impressed

Address: 700080

I bought a hob from kaff a year ago, it is working fine and in good condition, it is very safe also. The gas rings are easily cleanable which makes it convenient to use. I am impressed with the product and i would also recommend it to others. The serviceman coming is jovial and is good in his work. It is a known fact good brand company also gives good brand service....
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deviccf
Sep 27, 2018
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spare parts not supplied

Address: Nashik, Maharashtra, 422009

Very poor response for service call.
Awaiting spare against service call raised in second week of august 2018. Mr. Venkatesh-nashik service incharge [protected].

After delay he suggested to contact mr. Vikrant - for spares delivery and delay +[protected].

Even this had not responded not ack.

Its disappointing...in a single word from a company and brand kaiff....
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kirtichoudhary29
Sep 26, 2018
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worst product and pathetic service

Address: 201310

Hi!
This the worst of all company that i have seen in my life in the entire market. I have an issue going on with them regarding the base 60 chimney not working and replacement of cover or net but no satisfactory response or redressal being made by them till now. The complaint was there with them for sometime and then they stopped giving any update on that.. I am now looking forward to put it on all social media channel as there representative...
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A
azeemfarhan
from Mumbai, Maharashtra
Aug 14, 2018
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cheating in the name of service

Address: 560038

I had asked for a kaff hob service for which the charges told was 250 initially than it was told 450 if they do cleaning and servicing. Later the outsourced person told it will be 750 as he has to take it to his shop. Later he called up saying he has to change 2 splinder costs 1200 finally he gave me a bill of 3150. When i questioned he said it’s by mistake one splinder will cost 600 so 1950 is the bill when asked about old part he says...
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Sarvesh Chandoliya
from Udaipur, Rajasthan
Aug 9, 2018
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repairman won't visit even after a month of registering complaint

Address: Kota, Rajasthan, 324001
Website: www.kaff.in

My kaff chimney started malfunctioning when i registered a complaint on the customer care number.
Complaint Id: KF241840.
Place of complaint: Kota, Rajasthan.
It has already been 1 month and the repairmen hasn't arrived, although the customer care executive guaranteed that they will visit within 48 Hrs.
after that i have repeatedly called them again and again but to no avail.
This kind of service is really...
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A
amit2323
from Mumbai, Maharashtra
Jul 8, 2018
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explosion of kaff glass hob model khb60 br4

Address: Thane, Maharashtra, 400615

Kaff Glass Hob busted while my wife cooking dal even some of the part of glass touched her face, its really dangerous if such brand providing low class dangerous product . It can be dangerous if electricity comes to Gas cylinder.
So I need the fully replacement from Kaff.

I have seen the same complaint raised my someone even with the same model so I believe the issue with this model.

Request Kaff to action...
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Pranjal Barua
from Chennai, Tamil Nadu
Jun 30, 2018
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kaff appliances india poorest after sales service

Address: Kamrup Metropolitan, Assam, 781022

After sales service is poorest possible. Its a lesson to avoid kaff appliances. I was happy with my previous brand.

I had purchased a chimney for my house 1 year back & i have been told for after sales services are better then other brands. But kaff turned me wrong completely. After the installation, i have to chase either at the customer care number or the sales representative who dealt with me for the product. According to...
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enson Rodrigues
from Pune, Maharashtra
Jun 18, 2018
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poor installation service

Address: 400095
Website: www.kaff.in

Hello team,
As per my 1st experience as customer, i had to chase with these people continuously for installation from one week after which its so poor service that the mechanic person just left the pipe outlet as it is... Even though after telling him its not proper.
1) the mechanic is too rude and very hurry to move out of the work assigned.
2) they are not at all supportive to provide idea... If you have adjusted...
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Gagan Walia
from Ludhiana, Punjab
Jun 5, 2018
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poorest after sales service

Address: Mohali, Punjab, 160059

After sales service is poorest possible. I bought a hob around 3 years ago and its glass broke. For last one month I am chasing these days and they have all the excuses in the world, at first it will come in a week then it will come in next two days and then they say it will come again after a week, I mean it is amazing how they operate their after sales service. There is one mr prem yadav who I believe is in charge of after sales, he full...
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