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Kaff Appliances India Complaints & Reviews

www.kaff.in
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Updated: Nov 13, 2024
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Bad 😕 It seems that Kaff Appliances India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kaff Appliances India reviews & complaints page 4

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D
d Harsha
from Mumbai, Maharashtra
Feb 17, 2022
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Built in hob

I have purchased hop top las aug and the product received was damaged however as installation was done the dealer is not ready to change..my complaint is still open and company is not bothered to support

Dealer aakar marketing
invoice 0522...
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S
Sunil Kumar Sahu
from Hazaribagh, Jharkhand
Feb 10, 2022
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KAFF Filterless Chimney oil dripping on the gas stove

Bought KAFF Rover DHC 60 Filterless Chimney on 8-Dec-2021.
After auto clean oil is not collecting in oil collector. Rather than it is dripping outside from motor housing and it falls either on the mesh cover or directly on the stove.

Waited for nearly 2 months to see if this works, but didn't worked at all.
Technician visited and he said nothing can be done and this product works like that.

I...
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P
Patrici
Feb 5, 2022
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KAFF Chimney INSTALLATION

Address: Kalina

Terribly upset with the extremely bad and shoddy service of Kaff chimney installation in Kalina area. After harassing me for one week for installation the technician who finally arrived said the earlier technician sent by the company fit the wrong ducting pipe. I am completely dissatisfied with Kaff. If new customers are treated this bad i shudder to think how existing customers may be suffering after buying their products.
NEVER AGAIN...
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L
Loveleen Mahna
Jan 31, 2022
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Burner cooktop has been broken

Hi All

My kaff cooktop.burner has been broken. Kindly look into it on urgent basis....
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S
Shiv Pratap Kushwaha
Jan 16, 2022
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Chimney stopped working in 20 days

Address: Malibu Arcade, First Floor, Malibu Towne, Sohna Road Gurgaon Gurgaon District Haryana

Purchased a chimney a month back. After 20 days it stopped working. Tried to follow customer call complaints but Company is not responding properly.

Worst service ever provided. Looking...
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A
aadiltcr
from Thrissur, Kerala
Jan 13, 2022
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Kaff Gas stove blasted model HBR 604A blasted

My mother and maid was cooking in the kaff stove and it suddenly blasted without any reason. It has injured my mother and she was lucky she just turned back when her maid called at the right moment. It has completely broken down and fell apart and also broke the same kaff chimney.
We called the shop and absolutely pathetic response from their side. I am not sure how pathetic the product and service is and how the life of people are...
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P
palanilakshmi23
Jan 4, 2022
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Chimney/ door is not opening

Chimney is not working, warranty claimed service has removed the hydraulic motor and given for service. More than 03 months completed so far not rectified and continuously mailed to customer car no reply received....
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R
Radhikakathuria
from Delhi, Delhi
Dec 25, 2021
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Cooktop

Hopeless product …I’m facing problem from first day all the burners are cracked and extra fire is coming from the burners my all utensils are getting black….I complaint many times but no one listen to it …never take this product….I want to replace my cooktop...
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T
Thakur Ghanshyam Singh
Dec 19, 2021
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Chimney not switching on

Address: #138, Village Kolibehar, Post Mohal, Kullu, HP - 175126

The touchpad chimney is not turning on. Last time it was repaired by Kaff Support who told that it is due to chip. Upon that we paid him for the new chip but after a few weeks its still not switching on. Please resolve the issue at the earliest....
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M
MAGENDIRAN CHINNADURAI
Dec 18, 2021
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Kaff hob khb 60 br4

Address: Delhi
Website: www.kaff.in

Bought Kaff hob khb 60 br4 hob in Dec-2018. above model. within 3 years the burners wornned out, flames are uneven. complained to service center. the service person said to replace the burners which is costing around Rs.8000. warranty is only for 2 years. A burner bought for 16K with n 3 years we need to replace the spares in less than 3 years costing 50% of the cost. On the other hand bought Faber stove it is working in charm for last 15...
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J
jessicanelsson
from Chennai, Tamil Nadu
Nov 21, 2021
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Kaff Hob issues with burner

I bought the kaff Hob this year and within 6 months...I encountered lot of problems and called service centre. They come and repair it..again I called, I have spent nearly 3000 and now the service guy says there is problem in the burner. Ignition is not working too.Need to change. Why is the quality so low. I need this to be replaced free of cost....
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H
harsha21s
from bhopal, Madhya Pradesh
Nov 18, 2021
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Regarding Chimney

Address: A-409 Life style blue front of aakrti greens salaiya bhopal

Date of purchase-16/10/2021
Date of Installation - 19/10/2021
Date of Complaint- 22/10/2021
Dates of call to customer care-18/11/21, 16/11/21, 10/11/21, 08/11/21, 31/10/21, 26/10/21, 23/10/21, 18/10/21, 16/10/21
We have purchased kaff chimney from authorized kaff store in bhopal (m.p) on 16.10.2021 .chimney was purchased on dusshera under diwali dushssera offer of extended warranty of 2 year. Chimney was opened...
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A
Anu Mary
Nov 16, 2021
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Burner replacement delay for months

Address: ernakulam, kerala

KAFF burners are always poorly functions and end up having bends and the part replacement takes months and no follow up from the company. very poor services and follow ups. Being an architect myself, i don't recommend this to any of my clients. such pathetic services....
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A
akshitamahnot
from Kishangarh, Rajasthan
Nov 9, 2021
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Kaff chimney customer care & technician service

My chimney was not working so i contacted jaipur customer care no and they provide me a technician. technician came and repair our chimney and charges ₹4000 and after some days it again stopped working so i called back on technician no and customer care many times but nobody bother to respond to call. after so many efforts customer care jaipur again provided me a technician and he came and repair the chimney and charges ₹6000 and not...
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Y
Yashpal Manchanda
Nov 7, 2021
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Kaff Albury chimney, new purchased almost 3 month back, giving problems even after repairs by Kaff executive

Address: Flat No. 10, GH-50, Daffodil Society, Sector-20, Panchkula

I purchased Kaff Albury chimney, newly purchased almost 3 month back, giving problems even after repairs by Kaff executive. Its auto open panel got faulty on the 2nd day o[censored]se. After complaining on helpline, Kaff executive came, removed the panel, took it with him and came after almost 20 days to refit. It hardly worked ok for almost 3 weeks and again panel is hanging now.
Our experience with Kaff is too bad.
Please change...
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J
Joshi R Alappuzha
Nov 6, 2021
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Kaff HBR 603 Brass Auto Ignition 3 Burner Hob

Address: Kerala, Alappuzha

Within two weeks one of my burners auto ignition not working.
I had a HIndware 4 burner hob for 7 years. Working almost fine .But at last their pan support not available. So I decided to buy a new one from Kaff....
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S
Sanjeev29031987
Oct 8, 2021
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KAFF Pantry model K911SC(M) & K911(B) Missing frame mechanism- SO/GGN/2122/11262

With reference to the subject cited above, I invite your kind attention to the fact that I, Sri Sanjeev Kumar Sahu have been deprived of the Missing Frame in Pantry Unit from K911SC (M) on order SO/GGN/2122/11262 due to which I am unable to install the said unit and use the said unit till date.
I have paid an amount of Rs. 17, 951/- (Rupees Seventeen Thousand Nine Hundred and Fifty One) only while purchasing the pantry unit from the...
+1 photos
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B
Bushera
from Pune, Maharashtra
Oct 5, 2021
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Product not working and customer service not helping at all, service person also ignoring calls

I bought a chimney in May, got it installed and started using from 21 September.
The chimney is not working it so l only worked in the beginning 15 days and now the chimney does not folder anything keeping the while house in smoke.
The filter cleaned process was said to remove oil but it does not happen as well.
I tried to contact the person who installed the chimney but he is also not visiting.
The customer service...
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D
drASHRAf
Oct 4, 2021
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Kaff Built in Hob BLH 603 with Auto Ignition

Bought this on october 2019, installed after a few months. After a few months about April 2020 had an issue, burner not working, heating of the knob and tempered glass. we are using a separate stove as two burners were not working. Service person came around july 2020 after repeated calling and told some sensor problem and the part has to be replaced. Replaced the part only by April 2021. Even while repairing the knob had to be held for igniting,...
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S
Singh.deep013
from Delhi, Delhi
Oct 2, 2021
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Motor sound

I bought kaff maintance free chimney Feb2021 now its motor sound too bad within 6-7 month.
Your engineer said that motor would be repaire or other parts costs applicable.

Your product worthless not satisfied or buy it again any other product....
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