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Kaff Appliances India Complaints & Reviews

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Last updated Jan 31, 2024
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Kaff Appliances India
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Kaff Appliances India Phone Numbers

Phone
+91 12 4487 3000
102
46
Fax
+91 12 4408 1096

Kaff Appliances India Website

Kaff Appliances India Head Office Address

Malibu Arcade, First Floor, Malibu Towne, Sohna Road
Gurgaon
Gurgaon District
Haryana
India
122101

Kaff Appliances India reviews & complaints page 5

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G
GopiKrish99
Sep 7, 2021
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Very Bad Customer Service

Address:Bengaluru

Kaff india has a very bad customer service line.
September 7 I called the customer service, they ask me to book an Appointment for Cooker Hoods from their website.
Their website give error while submitting the form
Kaff online chat will only take sales request and no complaint registration
I had to send a message to 56677 where my messages will be charged to get a callback from them.

I am still...
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Address:Haryana, India
Website:Kaff.in

Dear sir, I bought kaff BLH 604 from Kaff.in. Invoice # GGN/21­22/01777
The hob stove knob is heating up too much and unable to touch during cooking. My family members already had many incidents of burn on hands but not severe luckily. I called customer care to register complaint. Service men confirmed this product has heating issue and suggested to try bigger model. I am requesting Kaff customer care and service manger Saurabh to...
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A
AadhiAju
Aug 21, 2021
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Kaff Hob in built

Address:JAFFAR KV A14 7th FLOOR SUBURBAN HEIGHTS APARTMENTS, CUSAT PO KALAMASSERY

Damaged hobs damaging kitchen utensils plate is corrosed...
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P
prashantpshirke
Aug 11, 2021
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Defective electric panel - Built in hob

Address:Pune

I have purchased built-in hob & chimney directly from website, sales invoice is attached with mail. After receiving the product nobody dare to call for installation & no response from customer care.
In regards to my work i get it installed, however from the very beginning it has issues. On 08 Aug, a short circuit happened & it nearly burns my kitchen. I request you to take this product back & refund me the money.
However,...
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G
Ghosh.Kaushik
Aug 10, 2021
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Defective kitchen hood / chimney

Address:HIG-B, PHASE 1, FLAT 3/15, 1050/2 SURVEY PARK , KOLKATA 700075.

Installed Kaff chimney / Hood on the 07th August 2021 . At that time there was a noise (metal contact ), which was pointed out to the technician . Now within three days the noise level and vibration level has increased beyond acceptable limits . Issue to be attended immediately before there is more damage to equipment and persons ( it is becoming unsafe for use ). i have the audio recorded of the noise . Will send send through my email i.d....
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S
SriramMaha1967
Jul 30, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Table top hob burners defective within 8mths of purchase

Address:No.16 Balaji Avenue first street opp vidyodhaya school, T. Nagar. Chennai 17

We have been having problems with our table top hob burners right from the day of purchase.

We had raised a complaint and your service enggs after visit had stated that the burner has to be replaced.
It is now more than nine months since our purchase and no action has been taken.

We spoke to your Service head Mr. Ramesh in Chennai who promised action by 15th July for which we told him we will give time...
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R
Rahul@1073
Jul 26, 2021
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Vito dhc 60

Address:Village post office manana teshil samalalkha distric Panipat haryama pin code 132101

My chemany in not working 5 day complain but not solow my ishu my complains no[protected]...
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rakeshchandrasingh
Jul 24, 2021
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Nobello 60 chimney

Address:KaFF INDIA

I bought a/m chimney about 2 months back.
This started giving me problem.
Initially the flap motor became defective.
When the technician came back with new flap motor, the exhaust fan motor became defective, now he has taken the exhaust motor.
I wish to register a complain that a new machine which became defective should be replaced rather than repair every 10 days.
Kindly help ne out....
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SRINIVAS POTU
Jul 17, 2021
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The service is improper

Address:PM REDDY NILAYAM,plot no52/a,road number 6,maruthi hills colony,bandhamkommu, Ameenpur,pincode-502032

The service is improper, they did not even provide even 1 free service, And even faced the problem of improper installation by the company technician and the suction of the Chimney is improper....
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M
Mangalsakshi
Jul 11, 2021
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New Kaff chimney's worst condition

Website:www.kaff.in

Hi, we have complaint many times of dropping oil everyday from chimney and do not work properly. Every time, the service man came and give excuses by saying every chimney does so, but that's impossible of leaking oil everyday from the chimney and from the lights of chimney also. A new product from such a brand kaff does not suit this problem. We want replace this with a good condition new chimney. Hope will get positive response from you...
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D
drtutktuk
Jul 7, 2021
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No Refund

Address:Kaff Appliances (I) Pvt.Ltd ,S.S. Plaza, 4th Floor, Sector -47 , Gurgaon -122018 Haryana

The Defective Product is has been picked from my end about three months back they told that they will offer refund in 15 days and its been more than 3 months now no refund or any Response to call when i tried call the number which is mentioned on the website their customer service asked me to call their sales when I Sales Mr. Kevin told and I Quote " Go ahead and complain to who ever you want we will not process your refund and Make you beg...
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A
AnchalRana02
Jul 4, 2021
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Swing Corner

Address:House no 2 , Next to Himalayan Encalve Colony , Banuri Chowk , Palampur Kangra (distt ) Himachal Pradesh (176061)

I have recently bought swing Corner and it's one hydraulic portion is not working .I have already informed kaff sale person and he has promised me that he will replace it.Now he is not responding .Can you please provide the me new hydraulic jack or replace my complete refund....
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A
Asheesmazumdar
Jul 2, 2021
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Kaff Lyra DHC60 Chimney

Address:sector 4, plot 8, south Delhi apartments, Dwarka

This is regarding order no 36848. Based on kaff team survey on 11th June I ordered LyraDHC60 on 18th June. after receipt of the same, i asked for installation on 22nd June and Kaff team while installing confirmed NOW that Lyra cannot be installed and to go for straight chimney.

Since 22nd I have been sending multiple emails at [protected]@kaff.in from my email [protected]@gmail.com for replacement with Vistoshi Dhc 60 or Vito...
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Bhanu Jois
Jun 29, 2021
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Horrible Service

Address:Poorna Prajna Layout

So, I had requested for a deep service for my Kaff Hob. Deep service include flame correction and other cleaning service and was subjected to extra cost if any parts had to be replaced.

The service representative have done a very bad job, I am still getting yellow flames in all the burners, but the worst part is there are yellow flames with the burner he replaced for a charge of 2400 rs.

Coming to the replaced...
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S
Sana Bashir
Jun 26, 2021
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Built-in Hob issues

Since the day we have installed the hob it continously has ignition issues. 5-6 times we have put complaints someone comes does something and goes and the problem starts again the next day. Such an expensive brand new product with regular problems is not acceptable. We are asking for a replacement but request keeps getting ignored....
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A
AmmuChinna
Jun 21, 2021
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Four burner Hob

Address:#10, Sri Lakshmi Nivas, Near Fortunr Residency, Doddanagamangala, E.city Phase-2, Bangalore-560100

I have recently (4months back) purchased four burner Hob from KAFF. Now All the 4 burners are continuously lightening up even though it is switched off. I would like to know if I can go for free KAFF service to avoid this problem or not. I will be needing the service as soon as possible. Please let me know what can I do....
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R
RR9
Jun 17, 2021
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Extremely poor service

Registered a service for Kaff Hob, 2 days back at Chennai, India. A Technician was identified to fulfill the request. The technician fixes up a time for visit and then do not turn up. Repeated calls to his number remains unanswered.

Reached out the customer care for help. The first executive I spoke was Priya, the only solution she could give me was to wait as the SLA is 3 days. Extremely frustrating to talk to such executives...
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Y
Yusuf Shaikh Murtuza
May 19, 2021
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Installation HUB & Chimney

I have registered for installation HUB & Chimney - request number[protected] dated:[protected].

Still I haven't received any response.

You are requested to kindly look into the matter.

Thanks

Yusuf Shaikh
[protected]...
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S
Sunil kumar 1961
May 16, 2021
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Chimney lyra

Address:1130 urban estate kapurthala

Not proper working. Purchased on
14th April 2021...
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Hi,

I made a purchase of kaff chimney albury 90 and kaff built in hob hbr783b. And called kaff to send technician for installation on 22-Apr-2021. Technician came and installed both the product and left. We started using the built in hob and in the first 20 mins o[censored]se we noticed that there was smoke coming and wire burnt smell coming from the gas knob. So i stopped using the built in hob and called the technician and informed...
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