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Kaff Appliances India Complaints & Reviews

www.kaff.in
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Updated: Nov 13, 2024
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Bad 😕 It seems that Kaff Appliances India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Kaff Appliances India reviews & complaints page 5

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A
Ankush Vishnoi
Sep 28, 2021
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For sink pipe

Address: Vill Lakhuana po moujgarh tehsil mandi dabwali distt sirsa 125104

My complaints for sink pipe...pipe was too short...
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A
Ajita_jena
from kolkata, West Bengal
Sep 22, 2021
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Poor Service and High service Charge

I have a chimney only 1 year old and while cleaning the fragile hook on the baffle plates broke .
Registered a complaint and service man came to visit .He was rude and bad attitude .
He told that baffle plates needs to be changed which would cost around 1600 for both and we won't get a single pair (only one is broken), have to order in pairs .
Kindly do the needful action .

Receipt -Zen Enterprises (Not...
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S
Shibali
Sep 21, 2021
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Oven

Service request not attended...
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K
Karishma10
Sep 20, 2021
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Damaged the hob base while servicing

My Kaff hob igniter has been govong me problems from thw day i ourchased it and recently when i called Kaff service to repair it and set the flame right they came and were not able to remove the screw and so we permitted them to cut the screw head.
But the service person damaged the base and left the cut screw as it os and left.
We noticed it a few days later and when we called to complaon he said me may need to replace it .br...
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K
Karishma10
Sep 20, 2021
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Damaged the base while servicing and not replacing it

I had complained to Kaff regarding my h
Hob igniter which has been giving me problem since the day i have purchased the Kaff Hob. Also i wanted to adjust the flame.
Service person came and could not take out the screw and said he would need to cut the screw to open the hob.
We permitted him to cut the screw but he damaged the base in the process and left the half cut screw as it is and serviced and left.
We noticed...
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M
M.S. Raju
from Kolkata, West Bengal
Sep 18, 2021
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Gas hob

Address: 134, B Beliaghata Main Road, Sunrise Towres 2, Flat No. 2L, Opp. Sales Tax Office, Kolkata - 700015

We have 3 burner gas hob, the ignition device is not working as well as one burner is also not working properly...
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G
GopiKrish99
Sep 7, 2021
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Very Bad Customer Service

Address: Bengaluru

Kaff india has a very bad customer service line.
September 7 I called the customer service, they ask me to book an Appointment for Cooker Hoods from their website.
Their website give error while submitting the form
Kaff online chat will only take sales request and no complaint registration
I had to send a message to 56677 where my messages will be charged to get a callback from them.

I am still...
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M
[email protected]
Aug 25, 2021
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BLH 604, knob heating up too much, unable to handle

Address: Haryana, India
Website: Kaff.in

Dear sir, I bought kaff BLH 604 from Kaff.in. Invoice # GGN/21­22/01777
The hob stove knob is heating up too much and unable to touch during cooking. My family members already had many incidents of burn on hands but not severe luckily. I called customer care to register complaint. Service men confirmed this product has heating issue and suggested to try bigger model. I am requesting Kaff customer care and service manger Saurabh to...
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A
AadhiAju
Aug 21, 2021
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Kaff Hob in built

Address: JAFFAR KV A14 7th FLOOR SUBURBAN HEIGHTS APARTMENTS, CUSAT PO KALAMASSERY

Damaged hobs damaging kitchen utensils plate is corrosed...
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P
prashantpshirke
Aug 11, 2021
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Defective electric panel - Built in hob

Address: Pune

I have purchased built-in hob & chimney directly from website, sales invoice is attached with mail. After receiving the product nobody dare to call for installation & no response from customer care.
In regards to my work i get it installed, however from the very beginning it has issues. On 08 Aug, a short circuit happened & it nearly burns my kitchen. I request you to take this product back & refund me the money.
However,...
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G
Ghosh.Kaushik
Aug 10, 2021
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Defective kitchen hood / chimney

Address: HIG-B, PHASE 1, FLAT 3/15, 1050/2 SURVEY PARK , KOLKATA 700075.

Installed Kaff chimney / Hood on the 07th August 2021 . At that time there was a noise (metal contact ), which was pointed out to the technician . Now within three days the noise level and vibration level has increased beyond acceptable limits . Issue to be attended immediately before there is more damage to equipment and persons ( it is becoming unsafe for use ). i have the audio recorded of the noise . Will send send through my email i.d....
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S
SriramMaha1967
Jul 30, 2021
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Table top hob burners defective within 8mths of purchase

Address: No.16 Balaji Avenue first street opp vidyodhaya school, T. Nagar. Chennai 17

We have been having problems with our table top hob burners right from the day of purchase.

We had raised a complaint and your service enggs after visit had stated that the burner has to be replaced.
It is now more than nine months since our purchase and no action has been taken.

We spoke to your Service head Mr. Ramesh in Chennai who promised action by 15th July for which we told him we will give time...
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R
Rahul@1073
Jul 26, 2021
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Vito dhc 60

Address: Village post office manana teshil samalalkha distric Panipat haryama pin code 132101

My chemany in not working 5 day complain but not solow my ishu my complains no[protected]...
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R
rakeshchandrasingh
Jul 24, 2021
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Nobello 60 chimney

Address: KaFF INDIA

I bought a/m chimney about 2 months back.
This started giving me problem.
Initially the flap motor became defective.
When the technician came back with new flap motor, the exhaust fan motor became defective, now he has taken the exhaust motor.
I wish to register a complain that a new machine which became defective should be replaced rather than repair every 10 days.
Kindly help ne out....
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S
SRINIVAS POTU
Jul 17, 2021
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The service is improper

Address: PM REDDY NILAYAM,plot no52/a,road number 6,maruthi hills colony,bandhamkommu, Ameenpur,pincode-502032

The service is improper, they did not even provide even 1 free service, And even faced the problem of improper installation by the company technician and the suction of the Chimney is improper....
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M
Mangalsakshi
Jul 11, 2021
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New Kaff chimney's worst condition

Website: www.kaff.in

Hi, we have complaint many times of dropping oil everyday from chimney and do not work properly. Every time, the service man came and give excuses by saying every chimney does so, but that's impossible of leaking oil everyday from the chimney and from the lights of chimney also. A new product from such a brand kaff does not suit this problem. We want replace this with a good condition new chimney. Hope will get positive response from you...
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D
drtutktuk
Jul 7, 2021
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No Refund

Address: Kaff Appliances (I) Pvt.Ltd ,S.S. Plaza, 4th Floor, Sector -47 , Gurgaon -122018 Haryana

The Defective Product is has been picked from my end about three months back they told that they will offer refund in 15 days and its been more than 3 months now no refund or any Response to call when i tried call the number which is mentioned on the website their customer service asked me to call their sales when I Sales Mr. Kevin told and I Quote " Go ahead and complain to who ever you want we will not process your refund and Make you beg...
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A
AnchalRana02
Jul 4, 2021
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Swing Corner

Address: House no 2 , Next to Himalayan Encalve Colony , Banuri Chowk , Palampur Kangra (distt ) Himachal Pradesh (176061)

I have recently bought swing Corner and it's one hydraulic portion is not working .I have already informed kaff sale person and he has promised me that he will replace it.Now he is not responding .Can you please provide the me new hydraulic jack or replace my complete refund....
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A
Asheesmazumdar
Jul 2, 2021
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Kaff Lyra DHC60 Chimney

Address: sector 4, plot 8, south Delhi apartments, Dwarka

This is regarding order no 36848. Based on kaff team survey on 11th June I ordered LyraDHC60 on 18th June. after receipt of the same, i asked for installation on 22nd June and Kaff team while installing confirmed NOW that Lyra cannot be installed and to go for straight chimney.

Since 22nd I have been sending multiple emails at [protected]@kaff.in from my email [protected]@gmail.com for replacement with Vistoshi Dhc 60 or Vito...
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B
Bhanu Jois
Jun 29, 2021
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Horrible Service

Address: Poorna Prajna Layout

So, I had requested for a deep service for my Kaff Hob. Deep service include flame correction and other cleaning service and was subjected to extra cost if any parts had to be replaced.

The service representative have done a very bad job, I am still getting yellow flames in all the burners, but the worst part is there are yellow flames with the burner he replaced for a charge of 2400 rs.

Coming to the replaced...
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