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Kaff Appliances India Complaints & Reviews

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Updated: Sep 30, 2024

Complaints 568

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28

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Bad 😕 It seems that Kaff Appliances India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Kaff Appliances India reviews & complaints page 6

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Address: #10, Sri Lakshmi Nivas, Near Fortunr Residency, Doddanagamangala, E.city Phase-2, Bangalore-560100

I have recently (4months back) purchased four burner Hob from KAFF. Now All the 4 burners are continuously lightening up even though it is switched off. I would like to know if I can go for free KAFF service to avoid this problem or not. I will be needing the service as soon as possible. Please let me know what can I do....

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Registered a service for Kaff Hob, 2 days back at Chennai, India. A Technician was identified to fulfill the request. The technician fixes up a time for visit and then do not turn up. Repeated calls to his number remains unanswered.

Reached out the customer care for help. The first executive I spoke was Priya, the only solution she could give me was to wait as the SLA is 3 days. Extremely frustrating to talk to such executives...

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I have registered for installation HUB & Chimney - request number[protected] dated:[protected].

Still I haven't received any response.

You are requested to kindly look into the matter.

Thanks

Yusuf Shaikh
[protected]...

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Address: 1130 urban estate kapurthala

Not proper working. Purchased on
14th April 2021...

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Hi,

I made a purchase of kaff chimney albury 90 and kaff built in hob hbr783b. And called kaff to send technician for installation on 22-Apr-2021. Technician came and installed both the product and left. We started using the built in hob and in the first 20 mins o[censored]se we noticed that there was smoke coming and wire burnt smell coming from the gas knob. So i stopped using the built in hob and called the technician and informed...

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Address: VPO karohta teh bhoranj distt Hamirpur HP India

High sound & plates push button not working.....

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Address: champasari near second bridge, kalkut, siliguri, darjeeling district -734003

I bought a chimney from the local shop which has a collection of Kaff appliances in Champasari, siliguri, darjeeling district in the month of February 2021. After two days, the said product got stop running and accordingly contacted Kaff service provider at siliguri. the concerned person checked the product and found defect in motor. So they took three days to locate the defect of the product. The concerned technician was not competent enough...

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Address: Karnataka, Bangalore

We bought Kaff 4 burner hob in the month of October 2020 during the diwali offer and kept it just like that since we were planning to move to our new house soon. We got it installed just 10 days ago, probably around 1st April 2021 and noticed that the black coating on all the burners is coming off and the copper burners are getting stained with some black stain which is not coming off. I mean the quality of the burners is very low and not...

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Hi All

We order an online Chimney from Kaff.in on 30 March 2021 vide order number GGN/20-21/2122 and got the delivery on 2 April 2021.

The order that we made was for 60 Cm model but instead we got 90 Cm model, that is 30 Cm bigger. We raised the complaint to Kaff on same day vide request number[protected] but now it has become our nightmare since then. At very first place the call centre people were not ready...

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Address: SANGAIPROU NINGTHEMKOL, IMPHAL COLLEGE OPPOSITE

I have ordered one oven and one hob on 8th march 2021, order no 28865, the payment got successful but after that on 25th march they have sent an email regarding the non availability of the hob (MXBX764).I already sent email regarding the refund of the hob but they didn't respond, also the customer care have given me a no. ([protected]), still today they didn't pick up the call. Even, we tried to contact the head office but there was no such...

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Address: E202, Casagrand Cherry Pick Apartments, Gandhi Nagar Society, Perumbakkam, Chennai- 600100

Respected Sir, Madam, I Rashmireka Das, Reside in CG Cherry Pick Apartments, Perumbakkam. I had my Kaff Chimney filter to be replaced. I called one of the Kaff dealer on mobile Number [protected](Suraj Enterprise) having Chennai office in No. 68, Dahanalakshmi Nagar, Madha Nagar main Road, Porur, Chennai-600016, Mobile â [protected], A service person came home within 3 hours, he said that the Chimney needs to be serviced at the service...

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Address: C907, Gopalan Lakefront, Electronic City, Veersandra Main Road, Electronic City Phase-1,Bangalore,KA

We rcently purchased "Kaff Hob MFBX 763" (Invoice No KG-406) and Kaff Chimney"Albury DHC 90" . I have been facing problems with 2 burners within 1 month o[censored]sage. 1 burner started shedding paint while other completely lost it within a week. Tried to Lodged complaint with supplier and installation team, but response was very disappointing. What is the use of such useless warranty ? I'm extremely dissatisfied with the level of service provided...

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From last one year i am not able to get the support for KAFF OTG.
I have called sevral time to call center and local Mumbai support servcies technican office but no one is attneding the call.

I have not expected such a cheap response from this branded company. This is not a small amount and it’s a harassment.

I have a take a strict action against this so expecting positive reply from your end.
br...

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Fraud by Aryan service (Ajay singh). Cook top hobb installation is Rs100, my shop dealer says Rs 350 for installation. I checked with kaff customer care Jyoti, according to her it’s 100. This representative Ajay Singh has charged me 450+50 for installation. Let me remind you this is NOT a built in hobb. Worst service ever provided firstly incomplete installation secondly fraud. He didn’t even fit the gas pipe in the kitchen hole. He just...

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Address: D-845, new friends colony , new delhi=110025

Oven not coming on
was repaired by your vendor on 10/1/21 and paid 16, 638/- and was given 2 years warranty by Mr. Amit of Paytronix home appliances, Turkman gate ( your Kaff engoneer said he is kaff vendor )
He is not answering calls now ... we are in urgent need of this repair...

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I am really disappointed with the unprofessionalism to the core of the behaviour by Kaff. Only mistake as a customer I made is chose Kaff Cooking range and ordered it from Kaff.in website - full payment made. They delivered us with a defective product - door broken - there is no way the damage was due to transit. Looks like nicely packaged damaged product. The installation engineer registered a complaint as a damaged product.

We...

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I had raised a service request end of Jan 2021 vide Request no [protected]. I had a requirement to replace drip tray which is broken on my hob. I contacted with the local service and they told me that parts are not available.

It has been more than a month that service is pending. No response to my emails also. This is not expected. I am very disappointed with their after sales service. Want them to resolve at the earliest....

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Address: 20/286,north street,kilakarai

Door motor not working...

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Address: Singhmore, Ranchi, Jharkhand

Hii
This is to inform you that I am a resident of Ranchi and I am really disappointed with the negligence of the company and the centre head. I bought a kaff Chimney Nobela tx through Ammon marketing in the month of September, 2020 from Ranchi and as per the Diwali Bonanza offer we were suppose to receive a gift but it is yet not delivered. After contacting the centre head of Ranchi, Mr. Kaushal Kishor, he went on giving excuses and...

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Address: A159, Block F, GM Infinite E City town, Thirupalya rd, Thirupalya, Bommasandra, Electronic city 560099

Hi,
The chimney flap is not closing completely and for same we have raised complaint to Kaff customer care. The complaint number is[protected]. After raising the complaint, the Kaff technician has visited 3 times but they are unable to fix the problem. During last visit, they have tried to fix the problem using glue when i have requested for replacement.

Now the technicians are not answering calls and not taking any...

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