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Kaff Appliances India Complaints & Reviews

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Updated: Sep 30, 2024
Complaints 568
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28
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Kaff Appliances India reviews & complaints page 7

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S
sumesh_mahajan
from Mumbai, Maharashtra
Feb 2, 2021
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Already registered a complaint but nobody showed up.

I’m really disappointed with the negligence of the company. My complaint was registered Sat 16/01/2021 and still nobody has come to solve the problem.
Complaint id[protected]
Kindly take immediate action....
+1 photos
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sumitkrsingh.it
from Bengaluru, Karnataka
Jan 28, 2021
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Product not delivered yet

Address: HSR Bangalore

This is a complaint regarding an order (Order ID: ) placed for two appliances (KOV 70 BA6, KWM HN6 BLK) on 25th December 2020.

It was promised in writing by showroom manager and sales person that these items will get delivered within 15 days (before 10th Jan 2021).

Now it is 18 days delay and the product is not delivered yet.

Sales person, Natrajan (Mob:[protected], and showroom manager, Sudhanshu...
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M
Muneer Shah
Jan 21, 2021
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Cook top gas stove

Address: Salfia Colony 90 feet rood Illahi bagh buchpora

The cooking gas is not functioning properly....
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rakeshgangula
from Hyderabad, Telangana
Jan 20, 2021
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Ticket# 201116325 - Chimney PCB replacement - dated 16th Nov, 2020

I have purchased KAFF Hob + Chimney with order# 19545 on 13th September, 2020 on KAFF online store and later on 16th Nov a ticket#[protected] was raised for PCB replacement in Chimney as all of a sudden it stopped working but till now (more than 2 months) service was not provided by replacing the faulty PCB part. I'm not able to understand why the hell it will take more than 2 months for 1 part replacement.

I believe if Kaff...
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Satya sIRIMALLA
from Hyderabad, Telangana
Jan 19, 2021
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Wine Cooler/ Not working

Address: 501, Oakwood apartments, Nandagiri hills, road no 69f, jubilee hills Hyderabad-500034

Team, Wine cooler not working that problam is not coling and automatically temprature incresing...
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Pradeep Nen
Jan 6, 2021
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Chimney duct pipe installation

I bought a chimney on Dec 30 and the technician came and drilled two holes and placed the Chimney without placing the scuff plate and duct pipe. He told that he would get an aluminum pipe(next day) and it would cost 1500/-. He charged me 570/- for placing the chimney on the wall without connecting the duct pipe. I bought a duct pipe and called him the next day and he told that he would charge extra Rs.300 to fit it. I called his manager and...
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Pathansaif
Dec 24, 2020
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kaff microwave

Kaff one of the worst customer service I have ever seen. I would advise who ever is buying kaff do not buy their appliance or else you are stuck with them. Never respond to complaints. You will be running from pillar to post just to get a hold of their technicians....
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Mukesh Samantaray
Dec 15, 2020
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Received a broken chimney

Address: In front of Salonee Fancy Store, Adarsha Pada, Balangir, Odisha, 767002

This is in regards to the delivery of a broken chimney on 30th Nov at my place in Balangir, Odisha. When I called Customercare to get the technician to install (Request#[protected] on 2nd Dec, I found that the glass of the chimney was shattered. Also the main chimney was not looking in good shape. I have lodged a complaint through the customer care (Complaint#[protected] but after few days when I followed up with them the complaint was...
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kaushik29
from Bengaluru, Karnataka
Dec 4, 2020
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No Service

We have raised request for service in the first week of November. No one even bother to attend the service. Customer care center provides robotic response. Our service person will call you. our req no is[protected]....
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Sameeru718
Nov 27, 2020
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KAFF inbuilt HOB

Really disappointed with KAFF’s inbuilt HOB and the after sales service.

The big burner of the inbuilt HOB has not been working properly since first week. The flame would cut off while cooking and this is causing gas leak which is hazardous for mu family.

Another issue is the knobs gets super hot while cooking and this has burnt the hands of mu family members when they are trying to turn off the stove. br...
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Megha Abraham
Nov 22, 2020
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Kaff built in hob

I bought kaff built in hob...but I regret to have bought it. The burners require replacement every year. The flames run orange and the metal of the burner contracts after usage. used to have old indian regular gas stove, but that never had such problem. I feel being an international company the product should be work class...but unfortunately the product doesn't live up to the standard expected. The year on year purchase of the burners is...
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J
Jaspal Singh Ghai
Nov 20, 2020
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Kaff chimney lock problem

Address: tibba road ludhiana punjab 141007

Chimny lock is ded...
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Rakasi Srinivasa Reddy
Nov 17, 2020
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The service with spares is 9000/- product is 20000/-,

The four burner gas stove giving some problem. it is making red flame and some noises while using. The service person told to replace entire burners which will cost 9000/-. In that case a new table top can be purchased . Now i have to close the hole with fine granite and arrange good looking table top to have safety and peace of mind. The third party service providers are trying to loot by replace entire burner set which is not required....
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ਕਮਲਜੀਤ ਸਿੰਘ
Nov 17, 2020
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Dealer's bad service

Address: Zirakpur Punjab 140603

I am from Chandigarh. I had taken a smoky chimney for home kitchen from Rasika Electro Zirakpur on 7/11/2020. Due to business relationship I agreed to take the bill later. When the mechanic comes to install the chimney, he asked me to send his hand but today he has not done anything till 17/11/2020 and the dealer Rahul Singla is not even picking up the phone. I am very upset....
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Sanjeevmail2005
from Delhi, Delhi
Nov 12, 2020
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Never ever buy Kaff appliance you will regret

I bought a chimney on 29th of September and due to noise issue I raised a complaint on 7th Oct 2020. I can’t think of worst customer service than this.its more than a month now no resolution has been provided. Called many times on cc number talked to Asha from head office, Priya enterprise(Delhi) but they don’t have any clue what’s going on . I have not used this chimney and the horrible experience with Kaff support has made the trouble...
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pooja snehi
Nov 8, 2020
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No genuine spare parts available.

I wanted service for my kaff hob, but the call was outsourced to a third party . Very poor servicing and they do not have any spare parts with them, nor they are aware of their price. They asked that they can arrange the spare parts on request but how the authenticity is guaranteed if there Is no labeling.
My burners are deshaped and melted which is not expected from a brand like kaff...
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I have a HOB of kaff model NO. NQ 600 BG. The kaff the said OEM is not having the replacement glass even I am ready to pay for that. Kaff has very poor after sales service. All are requested to kindly look into Kaff's poor sales and service. My complaint No. is[protected] dated 19.10.2020. it will be better if I had purchased some other company hob.

K B Malhotra...
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Zylo
Nov 3, 2020
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Pruduct not supplied

I buy a chimney from (bath plaza dhulian murshidabad west bengal) on 22/10/2020. but till now they not install it or supply the prouct....
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SudeepSSS
Oct 25, 2020
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Service provider of Kaff

Address: 101/141, Patel Marg Mansarovar Jaipur, 101/141

I am very fadeup with Kaff services as I purchased Chimney (PRIMADH60) on[protected]. Now I want to extend chimey Pipe so called to service provider for this, it's almost 10 days passed to taking regular follow up but nobody is coming his name is Karthik, mob no - [protected], I will never suggest to anyone to purchase Kaff product as services are not good.You guys are just selling product but no one cares about customer satisfaction....
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Address: Gurgaon

I have bought KAFF chimney from KAFFindia website. Received parcel totally damaged. After calling 1 month to KAFF HO received replacement and that is also damage. Didn’t accept the parcel sent back. I am calling and sending emails for refund which they aren’t responding....
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