Kaff Appliances India — Built in microwave

Address:New Delhi, Delhi, 110026
Website:KAFFAPPLIANCESINDIA

We purchased kaff microwave 2 years back. From last 6 months we have been in so much pain due to this product. Six months back there was a spark in it while using it and your service person mr. Akhilesh came 5 days after the complaint was registered and he left the microwave parts opened saying that a part will get changed. He didn't turned up for 2 months even after repeated calls. After 2 months when he changed the part and charged us rs.1100 for the same. Microwave again stopped working after a month and now when he came today to see the problem, he said now again one part will get changed for rs.2800/-. We all regret our decision of buying kaff product. We have another lg microwave which has been running for last 9 years without any problem. But kaff products are a disaster.. First the product quality is useless and over and above the service is most pathetic we have ever seen. Kindly have the coutesy to send any senior technician to visit and get it checked and repaired. We have already spent more than rs.3000/- on this bad product in less than 2 years and don't intend to waste more on it...

Thanks
Ashim jain
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Kaff Appliances India customer support has been notified about the posted complaint.
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Dear Ashim,

We are really sorry for the delay in response. We request you to allow us some time. Our concerned team will get in touch with you very soon.

Regards,
Team KAFF

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    Kaff Appliances India  Phone
    +91 12 4487 3000
    Kaff Appliances India  Address
    Malibu Arcade, First Floor, Malibu Towne, Sohna Road, Gurgaon, Haryana, India - 122101
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