Kaff Appliances India — Kaff ray 60 chimney dripping oil from motor with just two weeks of installation

Address:	560103
Website:	www.kaff.in/Index.aspx

Hi,

I have purchased Kaff Ray 60 Chimney from Amazon & installed it two weeks back.It has been hardly a week or so and the motor started dripping oil from it.

The service engineer who came is asking me to pay 800 Rs for Motor cleaning saying if there is motor problem then it comes under warranty but if it needs motor cleaning then i have to pay 800 RS .

I am not sure are you guys out of your mind first of all even if there is no problem in motor then too why it should drip oil from it just within one week !!! Or you mean to say all of your brand chimney started dripping oil and we are suppose to pay 800 rs every two weeks to get the Motor clean???
It sounds so stupid that i couldnot stop laughing when the service engineer told me that!!!When i made him understood how silly it sounds he is telling me to open manual and clean the motor every two weeks myself.

I am sure you guys dont want me to spread this product & post installation horrible & laughable experience in social media internet & consumer court.

So please correct this issue immediately & yes i can pay you that 800 rs for service change but then be ready to go to Consumer court post that!!.

Thanks & Regards,
Rajdeep