Kaff Appliances India — Multiple - Chimney and Dish Washer

Address:	Bangalore, Karnataka
Website:	www.kaff.in

I am writing to complain about the absolute lack of response from Kaff to multiple service requests. Our dish washer has broken down for over a month now and the Chimney was initially inspected by a service engineer and issue identified to replacement of the choke but was never delivered. This is a serious issue as we have picked up the equipment thinking that the co is a reputed one and I can't believe that we have been unsuccessfully behind their call centre talking to one agent after another and each pretends to lodge in a compliant and assure that the issue will be resolved immediately. Today I got through to an agent (Deepak) and he assured me that he will personally tag the case and ensure that the issue is resolved by 630 pm but as usual there is no action. WE need strict action to be taken against such companies.