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Kailash Healthcare
Kailash Healthcare Ltd.
Customer satisfaction rating: 23%
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39
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Kailash Healthcare Customer Care

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Address
H-33, Sector- 27
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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113
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5

Mobile:
Mobile:
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111
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2

Fax:
Fax:
+91 12 0255 2323  

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Customer satisfaction rating
23%
Complaints
39
Pending
0
Resolved
9
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Kailash Healthcare Complaints & Reviews

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I went to the ent doctor but after getting the treatment instead of feeling better i am feeling worst that earlier.
I...
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My mother (Sameena Khatoon) complained about pain in her abdomen which after multiple ascertained with the stone in CBD Gall...
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Doctor's and supporting staff is good and very much caring but billing procedure is very lengthy and thankless.After getting discharge instructions from the concerned Doctor your file will move in multiple hands then it will reach to the billing desk, which takes around 3-4 hours.
Basically sooner the patient gets instruction from the Doctor that he/she is fit to go home, he/she becomes impatience but billing procedure don't understand the same, untill unless concerned attendant don't loose his temper.
Jul 19, 2018

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    There is no space for attendants to sit beside the patient, only one attendant is allowed to stay with the patient at night and for whom there is no arrangements.
    And there is no waiting room even there is no sitting arrangement at reception.
    Meanwhile if you are going to admit anyone then don't go more than two people with the patient otherwise they have to suffer a lot.
    Jun 02, 2018

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      सेवा मै श्रीमन...
      मै प्रियवृत पुत्र श्री उदय भान...
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      I recently got admitted for flu symptoms. Dr manas chatterjee was assigned for me. After doing lot of other tests (Which came...
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      In night no space is provided for attendants whereas patients are admitted in icu for 14 to 15 days. Waiting room is also full nobody check that how many person are staying with single patient. It is very embarrassing management they ever try to frustrate the attendant where as the attendant is already frustrated due to patient conditions. Please do the needful action at earliest.
      Aug 01, 2017

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        Dear team,

        I am sachin kumar from noida, my baby was delivered in kailash hospital and all the corresponding treatment of my wife was going over there until i realized that the staff working at kailash hospital is so poor and dull that they don't even know about the dosage of medicines and how to read test reports. Both incidents are explained in brief.

        Baby of anshika sheoran
        Date of admission: 15 jan, 2017
        Baby birth date: 15 jan, 2017
        Date of discharge: 17 jan, 2017
        Uhid no: 2248433/2158843

        At the time of discharge from room no. 672, the staff person of kailash hospital who told me about discharge report & explained the intake of medicines. He told me and wife that a medicine named 'calshine p drops' is an eye drop and put in eyes of the baby once in day. On that medicine, oral solution was written so i confirmed my doubt by asking again to the staff person. He confirmed that one drop should be put in eyes once in the day. So, i started doing the same until i realized that my sweet little baby girl was having trouble in opening her eyes.
        I again visited the hospital on 21st jan 2017 when i observed yellowish discoloration of the body and my baby girl was again admitted. Before admitting my baby, bilirubin was 19 (Direct 1.29 and indirect 18.5). After the treatment baby was discharged on 23rd jan 2017, and at the time of discharge, nursery staff sister again described me discharge summary and told me to feed 0.5 ml drop once in a day. After i purchased the drop than i realized that it was the same drop which was told initially by a staff of kailash hospital to be put in eyes once in a day. Then after reaching home, i was in a big doubt in my mind that whether i should put a drop in her eyes (Which was instructed by kailash hospital staff on 17jan 2017) or i should feed her the medicine (Which was instructed by another staff of kailash hospital on 23jan 2017).

        So, i called kailash hospital to clear my doubt and asked them again what should i do because i was using the same medicine in my baby eyes as per the instruction of your staff (6th floor room no. 672). They thought it’s funny and started laughing at me over the phone and said it's for feeding only.

        How can such a big hospital hire such an untrained/unprofessional staff, who even doesn't know the usage of the medicine? I went to kailash hospital for better and secure services and they played with the eyes of my little baby. They charge almost 70, 000 rs for normal delivery and 2 days’ baby care. Baby nursery about 5000 per day. I have never expected such a blunder mistake from kailash hospital.

        I am highly disappointed by the poor services even when my baby was admitted for bilirubin, i never met with a doctor who is in charge of my baby. He just visits and makes his fees but whenever i ask to staff that i want to consult doctor they refuse or refer me to an assistant. On date of 22nd jan 2017 (At around 7.30 pm) the lady assistant who told me that she is doctor so i asked her condition of my baby by showing her the test reports. Her answer really shocked me, she said that your baby bilirubin was level 19 and its level 15 now but we will discharge once it reduces is to 1.02 (She was reading bilirubin direct only, and one day before doctor told me that according to my baby age total bilirubin shall not be more than 12). I was completely shocked but i knew she was wrong so i waited up for doctor, but doctor didn't show up. He was busy in ot/ opd or somewhere else.

        They have totally uneducated and unexperienced staff. They just open a hospital for making money, not for public health care.
        Govt should take action against these kinds of hospitals and they have to fix staff hiring criteria. Playing with life of human being must be stopped at any cost. I didnt paid for such poor services.

        Now i decide that i ll go tomorrow to another hospital to have an eye checkup of my newly born baby. But i will fight for justice. I will try govt should take necessary action for the same.

        I am completely unhappy by the services from kailash hospital and will share this post to every person i know so that this hospital doesn’t get a chance to play with other people life.
        Jan 23, 2017

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          We had admited a lady patient in kailash hospital. Two bad room was allowed to us at 4 flour. One bad was free at evening. We were only two person in that room. We were sleeping. At 12.00 clock 3-4 male staff came in room and make gossips. After few minutes I talk them for not make noise. They said me, we are staff and came here for rest. They sleeped in room till 6.30am and disturb us.
          I ask why staff are doing so? Why rest room not here for staff. Why staff need to sleep in patient room on duty. It is allowed by hospital.
          Nov 23, 2016

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            Hi,
            I visited to dr. Manas chatterjee in kailash to cure my typhoid which was from past 20 days. Thinking in mind...
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            I did one RTC ( Root Canal treatment) in Kailash hospital in 2012. The cap in my teeth was removed and I went for fixing it...
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            They all the just focus to earn money. Specially Dr. Satish Methew, he force us for open heart surgery, and told me only open...
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            [Resolved]

            1. My spouse underwent left shoulder surgery yesterday at Kailash Hospital, Sector 27 Noida. After surgery is over, the administrative staff there asked my son (attendant) to purchase hand immobilizer. My spouse is an ECHS Greater Noida referred case. As per policy, all expenses be borne by hospital and billed to ECHS. On 14th August 2014, same surgery was done in my respect at Fortis Hospital, Sect 62 Noida. The hospital supplied the above item to me. 2. Every time an attendant is required during night to look after admitted patients, managed by patients' relatives. Is Kailash hospital have no night duty staff for deployment for this purpose? 3. Medical report like MRI of Greater Noida patients are not being sent Kailash hospital Noida to Kailash hospital Greater Noida, in spite of repeated requests. 4. Kailash Hospital never bother to reply the complaint made by patients / patients' relatives.
            Aug 14, 2020
            Complaint marked as Resolved 
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              My spouse Mrs. Sujata Debnath, a referred case from ECHS Greater Noida admitted Kailash Hospital, Sector 27, Noida for surgery...
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              My mother has already admitted in Kailash Hospital Sector - 27, Noida 3 times within a month but her situation is as it not...
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              It is a matter of great sorrow that being a BHEL employee on whose panel Kailash Noida is also there had to suffer such kind...
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              I recently had my wife admitted for her delivery of our first baby in Kailash Hospital Noida. i admitted her around 2:45 AM...
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              on 7th september we went to one doctor rajkumar psychiatrist for treatment of our son.the doctor in question is misleading...
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              My Husband had Kidney Stone, He consulted a doctor in kailash hospital & he suggested operation, coz d stone was too large.He...
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