Kallada G4 Travels Complaints & Reviews

Dear Support,

I booked the trip TR5Q73240775 but the trip was cancelled due to their bus breakdown.

Kallada travels promised to refund the money in Gpay (5864.99 Rs) from Redbus but we have not received any refund yet.

Please look into this and do the needful promptly.

Parcel missing

We're waiting for the bus more than 1 hour at gandhipuram omni bus stand coimbatore but no response from the kaalada office coimbatore. It seems the bus struck up somewhere near vadakancherry, coimbatore office people are planing to change us to other company bus! We paid inr 6196 for four persons. It is unfair from the kalada for the coustomer service and we felt strongly bad on this attitude and services. Our pnr number is 305328.
Sincerely - antony raj ([protected])
Mail - [protected]@gmail.com

Hi,

I t. R. Sunder had booked a ticket from ernakulam to bangalore jounney dated 21st dec 2018 in ac sleeper bus. I had paid the amount of rs.1370/- at the kallada office vytilla and they had taken my mail id informing that they will mail the ticket copy for my reference.

But till date i have not received any.in fact i had called kallada customer care no and informed the person and again given my mail id to send the invoice copy but he has not sent the same.

Request you pls send me the copy of invoice to my mail id at [protected]@rediffmail.com ticket no-aeekm2062 seat no 6ub boarding at vyttila junction dt-21st dec 2018.

I have booked tickets from tirunelveli to hyderabad in seats 1 and 2 specifically. But today (22-oct-2018), when I and my wife were ready to board the bus it was nearly 40 minutes late. when phoned to ask details of arrival there was indecent reply. Again our tickets were shifted to K3 and K4. But we weren't informed about this. there is no proper communication also. as travelling in other seat is imposiible i had to miss the journey. i am a regular customer still i dont find the services proper. the drivers dont respond properly, they allow people to travel without any prior booking and the stopping for dinner is also not proper. ladies find difficult to use restrooms. so many inconviniences. I regret for choosing your travels as i have loss of money and lop. Even i would prefer to take consumer rights action because i have received a confirmation for seat no 1 and 2 and time of travel. dont repeat this behaviour.

Trip to pondicherry from kollam was canceled by kallada travels on 16/08/2018 due to flood situation. Two tickets were booked for that date through redbus and paid rs. 2970/-. Booking date was 13/08/2018. But as refund only rs.1520 /- is credited in bank account. Make arrangements for refund of full amount as kallada travels canceled the trip and no mistake from the customer.

Dear sir,
My ticket for perundurai to bangalore on 05/08/2018 is confirmed with pnr: 46552, ser. No: ernakulam to hyderabad* (Ernakulam to hyderabad), fare: rs 840.00, seat no: e4, boarding point: perundurai, reporting time: 07:00 pm, dep time: 07:15 pm, contact no: [protected], drop off:, address: venkideswara hp petrol pump, perundurai, landmark: hp petrol pump, perundurai town has been cancelled by you and informed through mobile no.[protected]. But sofar amount not refunded to my account. Pl initiate refund of my amount at the earliest. Ticket also enclosed for your information.

Pick up & Drop requested as per online booking
We have made request pick up point from Ameerpet, but Kallada travels asked to come at Methipattnam, incurring additional cost of Rs 200/- pd for Auto

At pick up point at Methipattnam no shed for passengers waiting, we were wet with our luggage due to raining
Simply waiting at Road side, Pillar no. 56

Not bothering safety of passenger while dropping at Unknown location at Untime at Coimbatore outer

Bus no KA 0071

Date of Travel. 13/07/2018

From. Hyderabad
To. Coimbatore

Bus left before arriving Pick up Van
Pick up van delay by 40 min

The kallada travels bus operator frequently cancels their schedules depending nonntheirnwhimsnand fancies.

If they feel that a particular bus is not full, they cancel the bus altogether and shift it to another bus service that they operate.

This has happened several times over the past few years and they provide the same answer template saying the bus is under maintenance or has broken down en route.

This causes a sever inconvenience as i had booked a sleeper type bus and they have transferred to a semi sleeper bus. At the last minute i am unable to find an alternative as they are the only remaining operators and they have significantly raised the prices of the tickets as today is the date of travel.

Please look into this.