Kallada G4 Travels Customer Care
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COMPLAINTS

Kallada G4 Travels Customer Care

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Address
16/12B, Main Road, Tana
Irinjalakuda
Thrissur District
Kerala
India - 680121

Customer Care Phone Numbers and Contacts



Additional info
Branches:

Aluva:

Aluva
Opp. SNDP Sakha Mandiram, Paravoor Kavala, Aluva, Kerala, Pin:
Work Number +91 86 0607 5000, +91 93 4907 7000

Bangalore:

Friends Travels
82, K.T.R Complex Hosur Main Road, Madivala, Bangalore, Karnataka, Pin: 560002
Work Number +91 80 2597 3061, +91 80 2552 0186

Kalasipalayam
No. 24, Ananda Arcade, A.V Road, Bangalore, Karnataka, Pin: 560002
Work Number +91 78 9982 5000, +91 80 3290 2429

Cochin:

Kaloor
Jawahar Lal Nehru Stadium, Kaloor, Cochin, Kerala, Pin: 682017
Work Number +91 94 9702 5000, +91 48 4327 7200

Vyttila
N H Road, Near Mega Mart, , Vyttila South, Cochin, Kerala, Pin: 682019
Work Number +91 86 0603 5000, +91 93 8702 2000

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Kallada G4 Travels Complaints & Reviews

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Kallada Travels — Refund of booking fares

 Andiappan on Jun 27, 2017
I booked two bus ticket from manipal to hyderabad on 12 jun 17 in kallada travels and paid through paytm wallet. But the bus service was cancelled by the company due to vehicle registration. The booking details are:
Tkt id - oqsp19
Pnr-ohyd464208
Trip id-344840185
Order id-335369097

Request refund the booking amount at the earliest possible.

S andiappan
Hyderabad...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Kallada travels non ac bus from tvm to bangalore

 riya jewal on Jun 27, 2017
I have booked kallada travels to go to kerala from bangalore to kerala. (Bus was non ac timing 5.00pm from 23d driver was ok web we are in bangalore once we comes out of karnataka gradually the speed increased and this bus rush into a car which they parked in the corner. By the grace of god nothing happens. But bus could not move from there also bad customer service they didn't provide another bus we find out another private bus n reached our destination.. Also m in bus right now 26/6/2017 6 0 clock bangalore 5$t bus came on 7. And now they increase the speed we r in tamilnad. Pls help us...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Kallada G4 Travels — Request for refund

 javedparvez0928@gmail.com on Jun 24, 2017
I have booked a ticket in kallada travels scheduled on 12:15am, 24th june, 2017 from kalasipalayam bus stand, bangalore to hyderabad. Bus number was ka01ab0154 and it was an ac volvo semi-sleeper which has ticket fare of rs1400. I reached the location 1 hour before the departure. But their came to know that bus was running delay at 135 mins. The bus travel were not informing properly about the status of bus and very rude to the customers when asked about the bus. They don't know how to talk to a customer. After waiting long time at 2:30 am they asked to seat in another bus with same seat number....
Complaint comments  Read comments Complaint category Travel Agents

Kallada G4 Travels — Cancelling the tickets and selling them at higher price during season

 Palthya Ramesh on Jun 20, 2017
I booked a ticket to hyderabad through abhibus for 22nd june 2017.
Being ramzan season i booked the ticket well in advance as these bus operators will increase the fare during these times..
Today on 20th june the said kallada travels guy called me and told bus is cancelled due to registration problem..
The truth is these people will cancel the ticket booked thru other websites and sell them for higher price.
Also when we cancel the ticket they'll take 50% as cancellation charges and when they cancel they must reimburse us with extra amount.
Now all the buses are...
Complaint comments  Read comments Complaint category Travel Agents

Kallada G4 Travels — Delayed pick up, uninformed contact details

 M S Vas on Jun 9, 2017
Pathetic service.
Irony u r saying that u put customer first. This is utterly non sense.

U make customers suffer by not providing necessary details about venue, bus no, driver contact no, if bus is late.

How problematic it is to just send an SMS. When u charge nearly 1000Rs for a ticket, can't u just send a message to the customers about pick up.

Customers can really get heart attack because of ur dealers & staff.

Staff question us back even when Thiers mistake is there. Train ur staff first. Teach them basic etiquettes as how to...
Complaint comments  Read comments Complaint category Public Transportation

Kallada G4 Travels — Cancelled ticket.. Didn't get refund.. Not able to connect to customer care for one week

 Chubbu on Jun 2, 2017
Booked a ticket from salem to vijayawada on 24/05/2017 for journey on 25/05/2017.. The ticket number is oonl469438. I cancelled the ticket on 25/05/2017 at 7am.. But i didn't get any refund.. I am trying to contact the customer care since a week but not able to connect as the lines are always busy.. Two numbers 8893555500 and 9387112233.. They say that they have noted my number and contact soon.. But still not received any communication.. Contacted the local office in salem, but asked to contact customer care.. Totally helpless.....
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada G4 Travels — No water, no communication between driver and cleaner

 Achulayanan on May 31, 2017
I was travelling from Tirunelveli to Hyderabad on 30-5-2017
Ticket no:OONL468753
BUS Registration Number: KA01AB5770
The journey was one of my bad experience in Kallada Travels. We weren't provided water bottle this was very unsatisfactory.
There was a single driver throughout the journey and he was using his mobile phone for personal purposes while driving this was very unsafe act.
The assistant in the bus was very reckless and rude with the passengers.
The bus didn't reach the destination in the scheduled time.
Please look into this and do the...
Complaint comments  Read comments Complaint category Travel Agents

Kallada G4 Travels — Bus 6 hrs late, changed dropping pt, misbehaved

 jaya maity on May 1, 2017
I was travelling from bangalore to cochin on 28th april 2017.. The reaching time was 7.30am.. It reached at 1pm... I missed my convocation, caught fever due to excessive travelling... When i asked for a reason, no proper explanation was given. Unfortunately while returning also, my booking was with the same people, ie. Same bus, same staff.. It was again late by an hour in the morning when it reached back to bangalore.

My dropping point was hebbal, but in madiwala i was told that this bus is not going to take that route so get down & take a cab...?? When i told him that i booked...
Complaint comments  Read comments Complaint category Travel Agents

Kallada G4 Travels — Delay in departure

 pradeepj on Apr 28, 2017
I had booked in kallada travels dated 28th April 2017, 7am departure. My serious concern is bus did not depart on time, they left at 8.15am made us to wait for 1hr 15mns. When asked about the delay they were not bothered to respond. They kept on ignoring us. I booked 7am bus so that I can reach Salem within 11am and attend meeting with esic officer. This is very pathetic and horrible service. They are not bothered about service waiting to fill up seats. Please take necessary action. I am attaching the ticket details....
Complaint comments  Read comments Complaint category Public Transportation

Kallada G4 Travels — Irresponsible behaviour by the Travels operator and the driver

 Bish123 on Feb 14, 2017
M 29 Cochin
Yesterday(13.02.2017) i travelled in kallada travels from Cochin to Coimbatore.
I booked ticket to Coimbatore not to coimbatore by pass.
In the late night the asked me to get down at Coimbatore by pass and informed that it wont go to coimbatore town. There is no pick up van from coimbatore by pass to coimbatore town(Gandhipuram). The driver is very arrogant and irresponsible. Its really difficult during night time to get another cab or bus from the place where they dropped eventhough which is not the right place.
Bus details:
Ernakulam to banglore servive
Complaint comments  Read comments Complaint category Travel Agents

Kallada G4 Travels — Playing hindu devotional songs

 Kevin George Johns on Dec 13, 2016
Since passengers are from different backgrounds, that would be better if the management decides to play some entertainment musics else movie songs. The weirdest experience is that, the staffs are taking their own decision and playing hindu songs only, which is not comfortable for non hindus. Iam travelling from Pathanapuram to Bangalore right now(13-12-2016) 05:45PM. When i asked the staff, the response was "we have only this songs, and we need to go with full blessings". The same guy only was smoking in bus when i got into the bus.I dont this is the proffessional way to behave to the passengers...
Complaint comments  Read comments [1]Complaint category Travel Agents

Kallada G4 Travels — Regarding a booking & cancellation through an agent to Kallada travels Trivandrum

 aniesgarden on Nov 30, 2016
Respected sir,
I would like to highlight an issue regarding a booking & cancellation through an agent to Kallada travels Trivandrum .I was booked my ticket on 26th November 2016 my booking Reference Number FMN1Y60DJU Named Daniel John age 57&P.O Daniel aged 87 from Trivandrum to Kalpetta Wynad PNR Number OVIA 14813
Also made a return booking from Kalpetta to Trivandrum on 28th Named Daniel John age 57 November Reference number FMN1YR5NV67 PNR OVIA 14812
Unfortunately my father was admitted in the hospital on 26l11/2016 17:24 on Swanthna Hosptal Ambalamukku Perrokada Trivandrum...
Complaint comments  Read comments Complaint category Travel Agents

Kallada G4 Travels — Bus started before running time

 sanupaul on Sep 15, 2016
Hai,
I booked ticket on kllada travells from sulthan bathery to trivandrum on 14.09.2016. The bus running time was at 8.0 pm and the reporting time was at 7.45 pm. Since i was traveling form pulpally (25 km from sulthan batrhery) to sulthan bathery by oridnary bus and also terrific traffic due to onam festival, i was able to reach sulthan bathery at 7.50pm.in between at 7.35 pm, the driver called me and i told that i will reach bathery at 7.50 pm. But the driver is not willing to wait up to 7.50pm and he told me that it is not possible to wait for a single passenger. They started from bathery...
Complaint comments  Read comments Complaint category Public Transportation

Kallada Travels — Unethical behaviour of travels staff

 Somusundaram on Aug 1, 2016
I'm somasundaram s, my number 9940159131, email address - somu_maruti@yahoo. com booked ticket from coimbatore to bangalore through kallada travels alloted seat number was c2 travels through online. while booking through online portal there was no lady passenger booked next to my seat. hence my booking was accepted. boarded bus at coimbatore around 12.40am. settled at booked seat number. after few minutes i was asked to move to different seat because co passenger seat was booked by lady. i said i will not change the seat because while booking the seat that is c1 next to me was not booked, so it...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Ticket cancellation

 Jithin s prem on Mar 29, 2016
I have booked a ticket for my relative on kallada travels through redbus but i couldnt able to board on the time mentioned in the ticket so i called them but they said they cannot cancel the ticket and my money is gone and i let it go but at 2.15pm i got a message that somebody is boarded on the bus and i am confused how could they do that its kind of a cheating if they couldnt cancel the ticket and refund the money they should leave the seat empty because i have paid for it but they didnt if they do like this they could even admit a terrorist and put the blame on me.
Kindly do the needful...
Complaint comments  Read comments Complaint category Travel Agents

Kallada Travels — Cancelled active ticket wantedly

 Anish Menon on Mar 10, 2016
Hi,

I am writing this complaint to you based on multiple calls made by me to Kallada.

I booked a ticket through RedBus from Bangalore to Trivandrum on 10-03-2016 and the ticket was confirmed under the Ticket# TJ4A39772979 and received a call by afternoon1.30 pm stating the BUS cancelled and will accommodate you in a different bus..

Also, Received a confirmation for a different bus under ticket# EbglrPH19540 with seat no E4 from Bangalore to Trivandrum around 3.42 pm and later I received an SMS again on 5.17 pm stating the ticket is been cancelled.. And...
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada Travels — Threatening cash

 siranjevee on Feb 22, 2016
I booked 2 tickets from Bangalore to Tirunelveli for my journey on 21.02.2016 and started the journey.
I had a baggage of slight bigger bag for which the driver told it will be considered as luggage and
i have to pay Rs.800/- separately to them which will not be acknowledged with a receipt. I told i wont and he replied nothing.
But on 21.02.2016 night around 10PM near Karnataka/Tamilnadu Checkpost he woke me and asked Rs.800/- informing that the RTO is demanding this amount.
Initially i denied but he threatened that i have to get down of bus unless i pay him.
Since...
Complaint comments  Read comments [1]Complaint category Travel Agents

Kallada Travels — Reg refund and compensation

 vadivelsaravanakumar on Feb 18, 2016
Hi, i booked a ticket in http://www.kalladatravels.com/ site from chennai to theni, i choose G3 a seat and filled the details required, for payment i choose netbank and paid the amount, got the sms from my bank as well Rs.762 is debit from my account. But i didnt received the ticket via email or sms, and i try to call the techincal support team number which is mentioned in the website 040-30102727. During the first call they said due to technical failure your ticket is not booked we are try to book the ticket for you we will call u back with in 15 mins like that, after one hour i didn't received...
Complaint comments  Read comments Complaint category Travel & Vacations

Kallada Travels — Delay

 Narendran Kamal'iyan on Jan 3, 2016
Have booked Kalla travels for a journey from Tirupur to Ernakulam. My reporting time was 11:40 Pm. Have reported 20 mins early before my reporting time. When I reached there, one of the office staff said that the bus will arrive only after 2:00 Am. Asked me to wait in his office for such a long time. Totally frustrated and my journey plan is collapsed completely....
Complaint comments  Read comments [1]Complaint category Public Transportation

Kallada G4 Travels — Demanding money for lost phone slide under seat.

 amalfra on Nov 16, 2015
Blackmailing staff! Been travelling from thodupuzha to banglore today. My phone slipt under the seat and staff got it. When i asked for the same they were not willing to give it unless i give them 100rs for a drink. I abide the rule that passenger have the responsibility of their luggage. But, blackmailing using such situations is no good service. Having rude behavior to customers is no good for any business. They even said 'we are a gang a we keep doing this' - I think that explains everything....
Complaint comments  Read comments Complaint category Travel & Vacations

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