Kalyan Jewellers Complaints & Reviews

I purchased a diamond earring last month which has a defect in shape which differs in both ear piece. I called velachery kalyan jewelers after noticing the difference. They asked me come to shop with the piece so that they can give the ear ring to the diamond brand company to repair it. I visited the shop today since i was out of station for past weeks. They really treated me badly. Very poor service. They just tried to convince me that both pieces look identical and finally gold smith admitted that there is a defect. I purchased the earing for 30k. But they are asked for resale value of 18k which i bought last month. I really got disappointed since i bought this earing with gold scheme in my personal savings. I have only used the earing 2 times for which they valued for 18k for their own piece defects. Finally i asked for repair. They din send it to brand office. They just gave it to smith and he was in hurry to leave soon. I didn't have satisfaction yet with the ear ring. Really much disappointed. Will never purchase again in kalyan jewellers.

Yesterday I purchased Gold from Kalyan jewellers. They charged me high making charges & cheated me. As Gold price is falling down they makes money with making charges and looting the Customers. As I have 6 months Installment scheme with them I have no other option to purchase gold from them. But t I request all the customers Kalyan is not good option to purchase jewellery.

Dear sir,
Name: k s n raju

"purchase advance scheme"
I made a payment of rs. 13, 000/- online on 05.07.2018 due to inter-net problem i could not get my receipt on line. The error[protected] appeared the payments failure. But the amount is deducted from my a/c of sbi bank.
You are requested to look into for my payments of rs. 13, 000/- and send me the receipt on my mail address. (E-mail [protected]@yahoo.com) mobile [protected]

I have done the online payment for kalyan jeweller gold scheme, money got deducted, but i did not get the receipt. Can you please let me know.

My transaction number[protected]
Also i have received the below message of deduction.

Thanks for paying rs.12, 000payment to payukalyanjewellersi via netbanking. Enjoy this offer! http://bit.ly/HDFC_Doc

Please resolve the issue.

We visited kalyan jewellers branch in vellore since my mom needs a new thalli chain she need it in extra length we visited vellore kalyan jewellers they took us inside very well we asked for ur own requirement they said they need 25 extra days to prepare it we were not sure about it and discussing it and one of the staff member murmured inside and saw in a rude manner that's not the way he should behave with costumers

Dear sir,
Name: shamimbanu hafizkhan pathan
"purchase advance scheme" no. [protected].
And receipt no : [protected].
I made a payment of rs. 1000/- online on 17.05.2018 due to inter-net problem i could not get my receipt on line. The error appeared the payments failure. But the amount is deducted from my a/c of bank of baroda bank.
You are requested to look into for my payments of rs. 1000/- and send me the receipt on my mail address. [protected]@gmail

I taken kalyan jeweller gold purchase scheme in which i have to pay 11 emi @10000/= and on compltion 2 emi will be paid by kalyan jeweller.in addition i was told that any making charges below 20% will be free and above 20% the 75% making charges will be free. My total scheme amount was rs 130000/=
My scheme matured on 14 apr 18. On 21 apr i went to there karol bagh showroom for purchase of ornaments

They said that either take off on making charges or flat rs 30000/= off, both benefit will not be given.
I made a purchase of rs 139000/= he forced me to pay rs 11500/= instead of rs 9000/= as per said scheme. After arguing they told me that neither i will get my money back as cash neither we will give you benifit of rs 30000/=
Cheated by kalyan jeweller karol bagh show room. I will never go to kalyan jeweller and caution others please don't get trapped in their scheme, not to waste my hard earned money. They were acting like a bouncer and very rude behaviour.

We have want to purchase a ear ring. I was already joint in 2 advance purchase scheme. One is for 11 months n another one is for 6 months.11months scheme expired n 6month scheme is not expired. I want to buy a jewellery by closing those 2 schemes. The salesman never said, "if you have closing accounts, you would have purchase jewellery individually not jointly.". He was closing my both scheme. While the time of billing he said, "purchase the jewellery as individually". What the non sense. Are you never educate n train ur salesmans??
At last i purchase gold coins for what amount i invested in this scheme n decided to never purchase from your shop.. Poor service n full of disappointment.

It's ridiculous the way this company has come down to. Charging such huge amount for making charges and not even mentioning it during the explanation of cost.

I had to pay way more than what i would have paid outside. Lesson learnt hard way. Never freaking go this place ever again. You guys just lost a loyal customer of yours.

Thank you for the fab lesson....

I am Raghavendra Duragoji From HUBLI (Karanataka)My complete against MR ABILASH (kalayan branch manage HUBLI.)
Today when i was visited u r branch for old gold purchase voucher. for doc of Bank IFSC CODE ISSUE., he spoken Very RUDELY& Arugently .(becoz Marger of SBI BANK IFSC CODE is changed. in doc Changed IFSC CODE is not there)
This incedent HURT me lot.i am regular costumer of Kalyna since last 5 years.Now onward i am not...

I purchased a ruby stone bracelet from kalyan jewellers hubli but it got damaged within two days of purchase. I went to kalyan for exchange of bracelet. But they din't respond properly. Very cheap quality of service. Never go to kalyan dey don't respect customers. Service men's are very rude. They act like a bouncers.
Actually dey had forced us to open a scheme. They don't full fill customers need.
It's my humble request don't waste ua earned money to purchase product in kalyan

We made a purchase at Kalyan Jewellers Lucknow on 27/02/18. We made the payment of Rs 40000 via SBI debit card. Then the manager told us about the HDFC cash back offer. He told us that he can abort the SBI payment and the value will be refunded in 7 days. So we made the payment via HDFC credit card and he aborted the SBI payment. It has been more than 20 days but the amount of Rs 40000 has not been reversed. I have made several visits to your branch post the incident but I have not been helped and have been asked to track the credit reversal with the banks myself for Void Transaction Receipt Id : 40135571, Invoice No: 003439.
Please help me in credit reversal as the store is not helping me out.

I remitted monthly instalment scheme of advance gold purchase schem of Rs.1000 on 11.03.2018 through online, sbi bank debitted the amount from ny account but not creditted in my advance god purchase scheme account of kalyan kewellers. Scheme account no.[protected].So I request you to convey the status of my payment through regixtered email. Thanking you

12-3-18 at 8:30 pm i have visited kalyan jewellers karol bagh store, diamond ring section on 2nd floor. After selecting one ring i asked, if you can provide me the estimate of the ring. Salesman said he can't provide d estimate but i can note d details n price and provided me paper and pen. But later on the salesman mr. K l subramanian refused to provide the paper and snatched the paper from my hand. When i argued why he agreed first and provided me paper to note he just started shouting that it not our policy. I asked him to show me policy or ask manager to come. He simply rejected and asked me to leave.
This is highly derogatory customer services by kalyan jewellers staff. If anything is against policy he shouldn't commit it first and afterward insult ur customer.
Management must look into such rough behavior of its staff.

I have purchased one gold scheme of instalment of 5000 and diamond scheme of 7000. At the time of purchase they told us u can shift either and purchase only gold i[censored] want or else only diamond jewellery. Now i dint like any diamond jewellery i would like to purchase only gold with those amount but they were telling u have to purchase only diamond with diamond scheme we cannot adjust in any gold item or else we cannot give u refund r else neither they cant give me gold coins.

What should we do as a customer. They were pathetic not even showing us gold ornaments. I don't understand why these sales person are rude. We waited for more than 2 hours there was no rush all staff were simply just talking and were not showing any jewellery to us and just urging us to take diamond jewellery

I, received voucher coupon from kalyan jwellers karol bagh on 28/09/2017 for 2n/3d all over india sterling holiday resorts for validity of 6 month but regarding this coupon i send many mail & telephonic call but sterling holiday are not given any response. I also send scan copy of voucher coupon. So i requested to all person please dont waste your time.

Sir
one of kalyan jewllers staff from hubballi is miss used the our contact no and trying to miss behave and all his name is mohammed soheb b, i[censored] not taken on this complaint i will go to police station and give complaint against ur company and that person who is made this
This is belongs to your company reputation so take immediate actions against this complaint other wise i will go to police station and give a complaint.

As per advataise manding charge is 3-8% but no where in the shop materials is avoilable which is haveing 3-8 %
Can you clarify this
And also weight is not proper that i have noticed ur person given back me the amount of 10 rs
I am taken 8k material... For that only weight is not proper
This one am going to give consumer coart with all document

They telling offers and making us customer but when we are purchasing also they are telling that offer is there but after some time while billing they are not giving the offer. Cheating while calculating vat. Sales are giving different statement to join us in scheme but after that they are not giving us the benefit. They are not explaining which is good for customer. Cheating kalyan

Worst jewelry quality ever, it looks very good from the design but quality wise is not up to the mark. Not going to buy anymore kalyan products really feel like cheated. I brought 2 set of gold earrings 1pair diamonds earrings 1pair of silver payal for my daughter but unfortunately that gold earrings broke so many time and the stone also came out easily, and the silver payal broke 2 times. Very bad quality.