Kalyan Jewellers Complaints & Reviews

Hello sir, i am sourav from ludhiana. Sir one month later interview at ludhiana, ludhiana interview passed but delhi interview i am travelling 5-6 hours spent time and delhi interview 3 second interview, one question put. Without sitting questions one question putting is not interview. I am experience of jewellery at reliance jewel 1year 6month. But kalyaan jewels can, t hire them.

I m trying to pay my installments for gold scheme online but if i enter the phone no it sends me a password and adter entering the password it shows the same thing again. I m not able to make online payment. Please rectify it. It is difficult for me to go to to store everytime to pay thr installments. My phone no is [protected]. Please also let me know when would it be rectified.

Hi bill number :blrglsc07139, show room dickeson road, blore...
As per the ad it clearly mentiones on tv and on the ad boards that there is a free gold coin for every purchase of worth 25k but i have made a purchase of more than 50k and when asked about this the sales person before sale told yes there is this offer but after payment he started speaking about some percentage... When it is clear on ad what is the percentage he was talking about... Just because people have to buy from their jewellery is it a scam or is it the way of marketing i just don’t understand.. When i posted on fb i was told that this case is escalated an i would hear from them soon but until now i have not heard anything... I really need an answer for this... As am really very unhappy customer and lost the trust in the first time purchase

इस बिल को देखें जरा सोशियल साइट पे वायरल हो रहा है।???*??? 420...

గోల్డ్ స్కీమ్లతో ప్రజలను తప్పు తోవ పట్టిస్తున్న కంపెనీలు. అడ్డు అదుపు లేకుండా స్కీమ్ల పేరుతో మోసం చేస్తున్నరు. కళ్యాణ్ జ్యూయలర్సులో మా కొలిగ్ చైను తీసుక రమ్మంటే వెళ్ళాను.
11నెలలుకడితే మేకింగ్ ప్రీ అని చెప్పి కట్టించుకున్నారు. నేను అమెరికా వెళ్తాను అనగా ఆన్లైన్ లో పే చేయవచ్చు అన్నారు. కాని ఆన్లైన్ కాలేదు. వచ్చాక పే చెసాను.
టైముకి పే చేయలేదు డబ్బులు కట్ చేస్తా అంటున్నారు. నేను పే చేసిన డబ్బులు ఇవ్వమన్నా ఇవ్వనంటున్నారు.గోల్డ్ఐటమ్ తీసుకోవాలంటున్నారు.అదేల కరేక్టు.నెనేమి చేయూలి.

I have purchased a ruby/gold necklace /stud set on[protected] at Kalyan Mangalore show room, for which they had not issued certificate & assured of giving the certificate within one week. I waited for long time & First week of Sept sent a mail to their customer care for which mangalore show room person called & assured of solving the problem within two days. but till date they have not given certificate, after continuous follow up today I...

It is the worst customer services i have ever seen with executives with wrong promises of dates. 1st executive said there is no embose charges. Then he said 30dhm charges. Again thy said after embosing we will tell how much it will cost. Then they promised we will get the embose done in 1 day. Now they say almost 1 week. Wrong commitments!!! Worrrrrrrrrrst. Especialy the way executive talks carelessly without apologising is a bad experience that i will never again step into kalyan. Or recommend to my colleagues.

I received a call on 26 sep from kalyan jewellers karolbagh, stating they have an assured gift and special offer for me since i purchased good amount from kalyan on my marriage, the guy on phone urged me to come along with my husband else they wont entertain. I managed to somehow extract time out of busy schedule just only trusting kalyan jewellers name, however, as we entered, we were taken a commitment of 45 minutes, in which the guy from sterling holidays told that there is a corporate tie up of kalyan and sterling and hence the offer he will explain in 45 mins only then he will speak else we can g, we waited devoted our precious time only to hear that we can join the sterling membership for about 3.5 lakh for lifetime, offer is valid i kalyan premise only. We decided not to take any hurried decision and declined the offer, felt very bad for wastage of time, then thought at least we got the assured gift of 2 nights 3 days anywhere in india, with a promise to get an email which i never got till date. Sterling is fooling us but more than sterling i am shocked how can kalyan jewelers play with their brand image by allowing fraudsters sterling to enjoy the trust and loyalty of kalyan customers.

We regret trusting kalyan jewllers karolbagh, and happy that we declined the offer.

They are calling people on the name of ambhitabh bacchanji. At bhopal on net timimgs is 11 am to 11pm i went to the store at 9.20 pm first time with family .This stroe open on 6 oct at malviya nagar bhopal . Really their staff has typical municipal corporation type attitude .They closed the entry on 9.20 pm itself lots although main entrance was open and we saw some custoerms roaming inside . We requested guards to let us enter we would purchase tomorrow they replied store is closed better to leave place . I asked that already customers are inside and your doors are open we would visit only . I tried their customer care no 7 times which always returned busy and another just dial no which remained switched off . I am sure the attitude of dp jewellers, punjab jewellers even sajawat next to them are very courteous and well in response .This store i hope would not survive for long if staff /customer attitude remain so rigid and rude .

I lost a diamond in my diamond ring purchased from kalyan jewellers somewhere around 20th august. A repair in 7-10 days was promised. I have been calling them for last 30 days, they give some lame reasons, say strike in panchkula, floods in bombay, item not repaired, returned to delhi again etc... The jewellers sucks outside its main branches. A lot has to be improved in the mohali branch. The reception of customers is pathetic, displaying items is terrible, and moreover they tell trying nose ring will spread infection. Bull #...

Dear sir,

Need your help in regards to the cheating "candere by kalyan jewellers" did to me. I brought through amazon.in online a gold wedding ring (Weigh 6.69 grams) order number:[protected] as per description shown on the website and i paid the entire amount of rs22880 advance. The vendor inovate lifestyles private limited shipped the ring which was different in looks than what was shown in the description and to my surprise less in weight only 6.58 grams. When i called the vendor and they said that it is the same product which was shown online, later they asked for photograph of the gold ring, when i sent the photos to them they said that it happens sometimes. I understand but now they are trying to fool me around and its been over two weeks that they are delaying the replacement and wants me to send the product to them than only they will send the replacement. I have completely lost the trust on candere by kalyan jewellers and their vendor inovate lifestyles private limited 601-602, om shakti samrat chs ltd., plot no 21, shakti niwas, kanchpada off ramchandra lane, malad (W) mumbai 400064, maharashtra india tel+[protected]. They are not ready to help and every time a new person calls and says tell me sir what happened. I really don't to know what to do now. I have invest almost my whole month salary in buying a cheap product from candere by kalyan jewellers. Please help me.

I had visited kalyan jewellers mg road ernakumam today 7th september 2017. Had to purchase a hand ring and few bangles. Due to the extra large size requirement they had very limited options. The sales person managed0 to push an old fashioned ring stating he will polish it for us to make it look brand new. The final bill was much higher than the computerized estimate bill given to us. And the billing process took almost 2 hours. And when we requested for an explanation they weprep rude. And forced upon the items. Will never visit kalyan jewellers.

I took a scheme (Dhanvarsha) of 10000/- month debit from kalyan store of pitampura with ecs mandate. Ecs could be processed only after 3 months claiming they were supposed to take one more signatures.. Which they failed to take. Now my tenure of debit is over in august 17 and i am asking it should not debit in sep.. They are not able to confirm. For each work 100 times follow up.. Very poor resonse and action...

Sir,
I am bhupinder singh, living in delhi cantt., sir maine ek scheme ke tehat rs. 3000/- ke 11 installments de. Or jab mai onke showroom mai gaya to waha per ya to wo cheej de rahe the jo jarurat se jayada mahge the ya unke pass the he nahi. Or jam maine unse kaha ke paise de do to usme bhe wo kahte hai ke pahle koi item purchase karo fir usko bech do usme mere ko mere amount ka 90% denge. Yaane mere 33000.00 ke wo mere ko 29700/- denge.. Jab unke pass koi item nahi hai ya mere bugget se bahoot uper hai to mere ko kaya karna chaheye.. Maine kuch liya bhe nhai time se paise be deta raha ho or fir bhe mere paise ka wo 90% denge.. Or uske baad be wo kah rahe hai ke yaha nahi to kisi doosre showroom mai chale jaao ya next week aana.. Kuch paise bachane ke peeche maine waha invest kiya per. Mere saath he dhoka ho raha hai.. Please do me favor what i do now.. I am a normal shop keeper. And can't afford the 3300/- lose... Please do something..

Dear sir,
Name: william christian (M-[protected]) a/c id [protected]
"purchase advance scheme"
I made a payment of rs. 15, 000/- online on 22.08.2017 due to inter-net problem i could not get my receipt on line. The error appeared the payments failure. But the amount is deducted from my a/c of axis bank.
You are requested to look into for my payments of rs. 15, 000/- and send me the receipt on my mail address....

I paid one installment of rs 2000 towards gold savings scheme and could not continue any more due to various issues. When asked for a quick redemption of the rs 2000 worth material (Other jewelry shops do) they said they dont have such procedure and told me that they will refund. I was happy and provided all the inputs like address bank account number and signed. However they wanted address proof and pan card (For rs 2000???) which too i...

I have purchased gold earrings on 2nd july. It got damaged and broke the day before yesterday without any reason. Stone also missed. I went to kalyan jewellers jalandhar model town branch to get it repaired. See attached images what kind of service repair they given to me. They just fixed it with gum. Seriously huh. They said its very light and little thing take it as now. If they want they can send it to company but they did not because for them its cheap product. Not that much costly. But for me its very precious. I am very disappointed from there service. I want full refund of my money. Really bad experience with kalyan for whom customer not matter prouct cost matter.

Complaint regarding sales rep bablu kumar from borivali branch.
On 27/6/17 during my last purchase in a scheme with kalyan i had a balance of rs. 930. I had requested that i would give it to my mother to use who also has a scheme with kalyan. At first it was declined and later agreed to do so and gave me a credit letter. I had asked for some kind of confirmation on paper so that she wouldnt have to face any inconvenience. However, i was promised that nothing as such would happen.
Now on 23/7/17 i came with my parents, inlaws husband and 1.5 month old baby to purchase gold (For the baby).
After selecting what i wanted i spoke to him about the credit letter that i had even before i could complete the sales executive bablu kumar interrupted me and shut me off by saying that it cannot happen. On that kind of a response i raised my tone and reminded him of how customer service works and one of the quality is to at least listen to what the customer has to say and to be polite. On this he was on guard and denied that my only frequest to him was that if a customer is saying something so confidently he could have at least acknowledged it and could have checked with the manager. The attitude of this guy was'nt right from the start. Laid back attitude while showing us options, slow service it felt that good customer service would be given only if the value of gold is high (I can relate to it cz the service provided when i purchased my gold was excellent (Aug 2015).
We did have a few challenges with our phone number being updated incorrectly and that led to a long wait time for the billing. It took me around 2.5 hours at kalyan to buy a simple baby waist chain and a small gold earring. Keep in mind with a 1.5 month old baby. During billing he came up to say we had to pay rs. 90 more (It is a small amount but that costed us a lot time)
He had some miscalculation on asking for the feedback book bablu kumar was shamelessly smiling and handed over the feedback book.
As a customer i felt that giving a feedback wouldn't impact him and as a customer i lost my confidence in kalyan jewellers customers experience.
I felt that the feedback book is a joke.
Manager gafoor is very helpful at all times. Special thanks to him.
However that doesnt mean that i can ignore a shameless behavior of bablu kumar.
This is my worst experience and i will no longer hold any schemes from kalyan or purchase gold only because of executives like bablu kumar.
I know loosing out on few customers may not impact you much but it will make a huge difference to me as i wont be dealing with a jeweller who would promote to keep employees like bablu kumar.
Because of sales executives like bablu kumar kalyan is loosing its face value.
I have taken time to explain this is because i am a customer relationship manager and i truly understand and value my customers feedback and opinions. I would never ever shut a customer even before i can complete or indirectly tell them that they are lying.
Your brand used to be famous and excellent that was the reason i chose kalyan for many things but now your employee (Bablu kumars) behavior is the reason for me to be disappointed and leave. Sarah dalvi

Hello concerned,

The sales guy called umesh in dickenson road showroom attended the customer rudely & mentioning that we forced him to take order. There are thousands compitator shops available in the city. Poor customer service & unacceptable behavior. Behaving pathetic
Need to take action & i am completely against buying in kalyan & also would like to lodge complaint against such a behavior.
First of all there s mistake in the order & on top of it this person s attending & challenging the customer mentioning about the behavior.

Felt pathetic about the kind of people handling the customer.

Regards
Shruthi shivaram
[protected]

Had placed a order for gold bracelet online on candere.com a kalyan jewellers company on may14th & after few discussion changed the size of the bangle but, still was unsure as i was unclear about the sizing of bangle cum bracelet which didn't even have a safety locking system. Hence, i cancelled the order #80621 on 17th may & they agreed to refund my amt of rs.18, 531.00. As per their policy the refund should have been credited to the account within 15 working days & it's more than 25 working days still the refund is not done. Even after repeated follow-ups nothing has been done yet. Kindly help me to get my money back asap. Thank you.