Kalyan Jewellers Complaints & Reviews

I joined Gold coin savings scheme Acc No:24004367 in the month of April 2014 with Rs. 1500/-. In between they said coin scheme stopped so you switch to bangle scheme with less wastage. I changed to that scheme and I was asked to pay 13, 000 extra at the end of the sceme on Feb 2015. I totally paid 29, 500/- and after my maturity date the sales person is not giving proper reason why i am unable to get my jewel. No proper answer from kalyan jewellers.

Dear All Concerned & Victims of Kalyan Jewellers, I am putting up my experience, rather a grievance. I had done an FD in their prevailing scheme in Aug 2014 in Karol Bagh, Delhi of INR 5, 000/- pm which I have just discontinued in Mar 2015. Following are the key points with their reactions over the same. 1. Firstly they had change the FD scheme in between without prior notice, written communication or any msg. While they record all such details on inception of the FD. Important point here is that they have given the bond but not scheme terms & conditions during anytime of the tenure. 2. Even on changing the scheme in between (without prior notice which they had forcefully done), they did not inculcate this practice even after I had told them to be transparent. Instead they asked me click a photo of an example in their illustration diary. 3. Since, 6th month installment they were after me to choose an ornament from their catalogue.Though I had a word with their management I will not be choosing the any ornament & I had clearly mentioned them I will be going for diamond jewellery & not anything from the catalogue. Also, I mentioned I will buying ornaments approx 1 Lac & will clear the amount instant. Imp point here is that they have never mentioned: a. That we need to choose the ornament in the 8th Month b. There was never a catalogue which I was briefed to choose from those selected items only. c. Best part is: they said after 11th month they will need 2 months to deliver the selected item d. Diamond jewellery is very selected & you cannot go for other ornaments. 4. This continued for 7th, 8th installment. On 9th installment after paying the installment they compelled me to choose an ornament else they will not go ahead with the FD & will forfeit the amount & on top of it they said if their so-called management is considerate enough they will repay the amount with a DD 2 months after 11th month with cost incurred to make the same from my money will be mailed on my mailing address. Imp point here is they had never told me anything about it, this was almost like a bully where in they were doing what ever they felt like with my money & I have been looking & suffering like a loser to choose the wrong place for investment of my money & to buy jewellery. 5. This led to a heated discussion & after I lost my cool on them & yelling at them on the floor and creating a fuss they decided to give my money back and that too in cash only. Imp point here are: a. They have utilized my money & I lost the interest on my investment. b. No compensation of my interest were discussed. c. All this scenario was never mentioned on any piece of paper d. Their hospitality is their prank to raise money from the people instead going public. e. No upper management came into picture to resolve the same & instead they were looking very cool & prepared to do all this as if they had done the same or seen the same in the past f. Best part came into being when they asked me fill up a form which mentioned that I am not able to continue the FD due to my personal reasons & financial crunch, this was never the case & I had clearly declined saying if i will sign this then they to sign on papers where in I will describe the whole scenario. g. Best part came in when they said 'agar aap nahi maanoge to hum apko yahan se dhakke maar k nikal denge' - 'if i will not cooperate with them, they will throw me out of their place'. I am not boasting here but just when I said who I am & what kind of conduct they are using, they were all on floors for settlement. All their Ads & brand ambassadors is a bluff & just a marketing gimmick and they are just another jeweller looking forward to pull money from innocent people's pocket. My certain request to you all is to stay away from these fraudulent people & stay invested in other tools. Hope my experience will be an eye opener for you all. And I confirm here that I have all evidences & I am not putting this up due to any grudges or non adherence & understanding of scheme. Regards, Sharad Rastogi sharad.rastogi.[protected]@gmail.com /[protected]

On 7/12/2014 we went to Kalyan Jewellers, Karol Bagh for buying jewellery. The sales person introduced to us their monthly scheme - PURCHASE ADVANCE SCHEME for buying 1 necklace. We asked about collection of monthly payment and were informed that they have their office inear our residence in MV1 and the monthly cheque will be collected by them; we need not go anywhere. They further assured that payment can be collected by any mode including credit card swipe at our residence. On these specific clarification ( as we cannot go to Karol Bagh to deposit our monthly cheque) got the membership No 65002353 CustomerId - [protected] in the name of my daughter Ashima by depositing Rs10000/0- as 1st installment. Now every month we are calling at the given number of their office in MV1 but they refuse to collect the cheque on the pretext that we are not their customer and their office is not attached with Karol Bagh but related to Defence Colony. Alternatively, they compel us to take one more membership from them then they will collect Karol Bagh cheque also, otherwise they will not collect. On so many calls and complains they collected the 2nd and 3rd installment cheque that too after due date. But now they refused to collect the 3rd installment. We called the Karol Bagh, firstly the attending person did not understand English or Hindi and ultimately they said that you deposit the cheques here. This is clear way of cheating people by misleading and misrepresentation. Now we want back our money paid till date with interest.

I had open a gold scheme in kalyan jewellers.At the time of opening they told I have to pay 3000 for 24 months and at d end dey give 6000 bonus. Now dey r telling dat dey wanted to close the scheme so I have to purchase only diamonds not gold.And they will not give bonus.That I cant understand because they r stopping this scheme not I. Then wat abt d interest of my 15000 money.Now they show their real face.After this I never want to go to their jewellery.They give false promises and never mind abt it after we started one scheme.Pl dont go to kalyan jewellers. Sunitha K Iyer Thrissur Kerala

I AM A MEMBER OF YOUR RS.1000/- MONTHLY SCHEME AT LUDHIANA KALYAN JEWELLRS AND REGULARLY DEPOSITING THE AMOUNT FOR THE LAST ONE YEAR. I HAVE APPROACHED YOUR LUDHIANA BRANCH FOR THE DEPOSIT OF MY BALANCE AMOUNT OF SCHEME SO THAT I CAN DEPOSIT ALL MY BALANCE AMOUNT IN ONE GO, BUT NO BODY ATTENDED ME PROPERLY AND ALSO NOT TOLD MY ACCOUNT BALANCE. I WANT TO ASK THAT IF MY CARD OR A/C SATEMENT ETC IS LOST THEN THERE WILL BE NO SOLUTION AT YOUR END AND WILL I SUFFER A LOSS OF THE AMOUNT DEPOSITED TO YOU ? KINDLY TELL ME WHERE I WILL GO FOR THE SOLUTION ?

My wife has been member of Gold Schme had been depositing Rs 1500/= per month.Following is the details: Customer ID:[protected] Account No: 60001236 Matuarity Dt: 20/01/2015After Maturaity on 20/01/2015I have done atleast 6-7 calls to your Showroom in Kothrud, Pune, for enquiring about the delivery of my booked ornaments.Every time when I call, I get assurance that it will get delivered in next 7 days but now going to be around 1 month from maturity date still I am waiting for the delivery of my ornament.I had planned the ornament as gift to my sister as present on her marraige in Feb.But looking the response from your side, I have event lost the hope of getting the delivery.I have trusted Kalyan Jwellers and blindly invested in this scheme now I feel cheated by your firm.Please look into this and do the needful for getting the delivery of my promised ornamanet.

Hi, I started my scheme on Mar14 and its finished on Jan15 till know I have not get my ornament. As per the rules, It should get close in 11 months and in 12th they need to handover my ornament. This is almost 14th month and still the store ppl saying all cock and bull stories. Can someone plz advise how can i take a legal action on the merchant..?

I went to Vashi - Navi Mumbai branch to purchase some gold ear rings. One of lady sitting besides me was also looking at ear rings. When I touched one of the product. The sales person said, I can not touch it unless that lady finish her buying. I ll have to wait, he said. That was ridiculus, I just wanted to know the price which he could calculate it on Calculator as he was standing idol. I always buy gold from Waman Hari Pethe where in all the Sales persons are busy in attending 4 to 5 customers at a time.I did not like the rules of Kalyan Jwellers. Just because Mr Amitabh Bachhan or Ms Aishwarya Rai doing advertisement, people visit their shop. Dear Kalyan Jwellers people, please take the training of customer service / Satisfaction from Waman Hari Pethe or any other jwellery shop. Then only you would be able to survive in the market.

Advertising that their making charges are very less, but I had a very bad experience, levied 13% making charge for a simple earring. Never thought such things will happen because Manju Variar was casting the advertisement. When sought clarification they turns impolite. You are loosing the customer bank. Please do not advertise and cheat the customers. Dear Manju Variar Please refrain from such fake ads. Malayalis all over the world has accepted your coming back in an overwhelming manner. So when you tell something in an advertisement we trust that. Please do not get trapped in casting of fake advertisements.

We were drawn by your advertisement of simplicity and sincerity but what we received was a very sad reception. It is with our hard-earned money we go to buy this precious asset. We had been to Thane shop to buy gold bangles. We showed them and after calculation and checking of gold an estimate was quoted. Considering the figure, we selected two bangles 21.1 grams approximate. Our gold pieces had approximately weighed around 30 grams of...

I had visited Kalyan Jewellers, Pune showroom on 18th jan. for the first 15 minutes there wasn't a single salesman to attend us . later 1 salesman picked up a fight with us stating we are arguing for the wrong reason . for billing procedure they take 20minutes time . advertised by such a huge celebrity, this was really not expected . we have decided we would never go back to kalyan jewellers henceforth .

Dear Sir/Madam My name is B.Giri, This mail is regarding your brand cheating towards customer's, today I have visited your showroom at panjagutta, Hyderabad, to purchase gold worth Rs.3, 00, 000/- at arround 2 pm, we have selected 4 items from your showrrom and final bill estimation came to Rs.2, 86, 000/- and then i asked for discount and after 10 mins your people had given Rs.1000/- discount and lifted there hands further also but i i requested to further discount and at last they agreed to give at Rs.2, 85, 0000/- finally, but my mother was not accepting for it then i again requested your people and i didn't want to leave your showroom with our purchasing the gold because i am very attached to your showroom since 4 years but no use but to make my mother satisfy i went out of your showroom and visited Jos Allukas showroom which is just beside your showroom then i came to know what business your are doing, I am sorry to say this . I have selected the same worth gold items at that showroom and you will not believe i got Rs.18, 000/- benefit when compared to your showroom and I promise one thing that i didn't relieved anything about your showroom but i negotiated with them for best price . from the past 4 years i have purchased gold from you and i blindly believed on your brand tag line " Trust is Life " but today you people made that our trust on your brand is your company or brand life . My membership details are below Name :- B.Giri Babu Card No:[protected] Mobile no:- [protected] and also my own brother is your member and also my father in law, own brother in law is your brand member but today you people just lost your confidence because you just lost your confidence . Please I requested you people to give explaination at least if you have any respect to your customers . If you required any clarification or proofs please ask me i will submit the proof's with date also . My present usage mobile number is [protected]. I will wait for your reply, my mailid is giri.[protected]@gmail.com . One thing i want to say is I got BIS mark gold only from that showroom . Regards Giri

bill notvm ghc 036060 dtd 10 1 15 .kalyan jewellery faith losing activity.in tag 12percent making charges marked with further discount 3 percent.charged me 16% after discount12.90.when enquired salesman told we are changing tag and it applies.is there any sinceriety on kalyan jewellers advertising faith and levying making charges at 5%?Rs 278 was realised from me excss. also Rs 50 extra towards insurance on a small purchase meant for gift It will be good if you return the amount.Otherwise you are also like other jewellers.pl do not advertise that you are a gentleman dealer

Hi, I have a Gold saving scheme with Kalyan jewellers.At the begining of the scheme they have told that I have to pay 12 installments and at maturity I will get one installment as bonus with that amount I can buy any ornaments/coin from their jewellery.But after 6 month they informed that they have changed the scheme due to some RBI rule and I have to pay 11 installments and I have select a gold ornament at this point and this ornament...

I have open a policy with kalyan with money 10000, they asked me change policy in between, i have change as per their suggestion, but they are not giving promised benefit, i lost interest, they are very good at the time to open policy but when policy amount complete, they show their original face.fully fake promises. time waste money waste. here after we wont get anything from kalyan.

I have open a policy with kalyan with money 5000, they asked me change policy in between, i have change as per their suggestion, but they are not giving promised benefit, i lost interest of 55K, they are very good at the time to open policy but when policy amount complete, they show their original face.

Zonal manager of my kalyan pajagutta is not a right person, he is blackmail ing staff that he will tapp their personal ceLl phones, and my kalyan shadnager manager, sanjeev, is miss using powers and forcing staff to bring cigaratees and wine, with staff money, in duty time, and forcing to bring schemes mental pressure, take action or I'll report in press and human right commission

I have opted for Gold Scheme run by M/s Kalyan Jewllers vide account no 51014641 ; Rajkot ( Gujarat Branch) with monthly installment's of Rs.3000 ( Three Thousand rupees only) . The scheme was for 18 months wherein I have to pay 18 installments and 2 installments would be paid by the Jewllers After closing of the scheme I have purchased cold coins ; details are mentioned as below ; Bill No. PUNGHB003363 dated 23/12/2014 Purchase Items : Locket Coin 20.100 Gms & Locket Coin 4.00 gms Bill Amount : 65040 Rate of Gold /gm:2639 Vat @1.00 % : 643.96 Die Charges : 797 ( Not mentioned in the bill ) Kalyan Jewellers considers Gold rate as per Mumbai and not as per Pune Market which forced me to take 22kt gold coins as rate for 24 kt gold coins were higher by approx Rs 1000. Today ( 27th Dec'14 ) when I enquired at the same showroom to sale the Rate for 22KT gold coin was told to was Rs.2648 and buying Rs 2498 ( 6 % less than selling rate ). . I am not sure about the standard followed as regards selling and buying of the Pure gold. If I go with simple calcultaions there is no significant difference in the selling rate however If I opt for sale the overall loss is to the tune of 8 % which is cheating to the customer. This information was not given to me when I opted for the gold scheme . I had following concerns 1., Information on difference in Buying and selling not given to me at the start of scheme 2. Gold rate of Mumbai are followed in Pune Showroom 3. Die charges are not mentioned in the bill amount separately 4. No standards available for Buying and selling rate 5. Why there should be reduction in rate for Pure gold coin purchased and sold to same jewller My contact number is : [protected] and name : Mahesh Baraskar

Sir, I went yesterday to kalyan Coimbatore to sell my chain 40 gram, But that was purchased in devakottai SL Jewellery now I have not the bill due to the reason the sales boy told me " we will give 36 gram worth money and Rs.50 detected per gram" Logically this is correct or not? Why we should lost 4 gram (50-Rs commission ok) . Upto date we purchased 95 gram in kalyan. Why I am telling this I am your regular customer.He is not treated as a customer he treated as a thief.Why? Is this kalyan trick? I think You are worst...Defenidly I will not purchase in future. By Rayappan

Hi Kalyan, I have opened a monthly gold saving scheme with Kalyan Jewellers Pune last year. This month on 8th Nov 2014, my scheme is matured and I visited Kalyan Jewellers Nal Stop, Pune showroom. I have surprised with the 24 cart Gold rates they were offering to me. Its 1400 Rs. (Per 10 gms) more than MCX and 1100 Rs.( Per 10gms) more than other branded shops in pune. In MCX prize was 26000 on Friday closing. I have checked prizes in P.N. Gadgil Jeweller, R.L. Jeweller and Ranka Jeweller, they were offering 26400. But Kalyan Jeweller staff asked me to purchased gold at more than 27400 Rs/10Gms. Please help, my 1.2 Lac Rs. Stuck at kalyan. Thanks, Amit