Kalyan Jewellers Complaints & Reviews

I have place online order for gift card - Order#: 1027658, placed on[protected].

Last email i received is
Your order has moved to the manufacturing stage. We'll share an update soon!

Expect Delivery by :

[protected]

I havent got a confirmation mail and there is no benefit of the whats app contacts to get a resolution to this.

I just paid my last remaining installment this evening. Amount got deducted from my account but didn't get updated in the Kalyan portal. I double checked with phone pe customer care and they said that the money has already reached merchant's account. Please help.

This is regarding an employee T Balusu Raju in Tirupati showroom.
He has taken some old gold and money and didn’t not report to the showroom. We complained regarding this but no one is caring and taking decision about this.
I kindly request you to talk action regarding this as soon as possible otherwise serious action would be taken from my side.
Thanking you
Yours sincerely
Priya

This complaint is regarding a purchase of Ring weighted around 3.80gm, I purchased it in the auspicious occasion of Dhanteras 2021 but with in 3 months o[censored]se at first I saw the American diamonds got damage & later on I found that even the ring got completely molded. I went to the store from where I purchased it but there was no cooperation from staff neither store manager was cooperative enough & they were not ready to adjust the making charge incase of exchange. This is something which is not expected from such a brand like Kalyan Jewelers which is being endorsed by big names like Amitabh Bachchan. I need a proper solution rather than servicing I want Kalyan Jewelers to compensate the making charge in terms of exchanging. Thanking you in advance & looking forward the response in a positive manner

Hi,
I am very disappointed from your services I made the transaction online and the order seems not placed yet...and when I called customer care they're saying that they didn't receive any payment though the bank confirmed that the payment was made on the same day...why this issue occurred...noone taking this seriously...could you please check

Hi, i have taken memebership from kalyan in which they promised that we have to pay an amount for 11 months then same amount will be paid by kalyan for 12th month and additionally they will give us discount on making charges and all. But when i went to buy the product at end of the year discount ia minimal. Also i oordered a bangle with weight 24 gm they said minor difference will be there but there are 5gm differnece also the product qas...

Hi, i have taken memebership from kalyan in which they promised that we have to pay an amount for 11 months then same amount will be paid by kalyan for 12th month and additionally they will give us discount on making charges and all. But when i went to buy the product at end of the year discount ia minimal. Also i oordered a bangle with weight 24 gm they said minor difference will be there but there are 5gm differnece also the product qas delivered after 1.5 month instead of 1 month that too i had to take followups. Now they are charging more 5gm price which i did not want to pay. Its mistake by kalyan that they have increased the weight so much. The scheme they provide is useless as we would get interest on our money of we would depisit it for months. I am really disappointed and feeling cheated. As now they are saying this is different scheme etc etc. Even not attending my calls. Kalyan is doimg scam through scheme to cheat customer.

I bought gold from the Kalyan Jewelry Bur Dubai and it has been broken every day I asked them to return my money as I don't want their quality, but they didn't return the full amount, I call Consumer Rights to complain regarding my issue and they told The Kalyan jewelry must return the full amount that I pay because I bought it from the store itself!

I bought gold from Kalyan jewelry in Bur Dubai and it has broken every day 4 times it's broken and I just bought it within 4days aswel now I want to refund my money as I don't like to get a new one from them But they not return a full amount I bought on their store itself i want to refund because the gold from their is very low quality and the service....

We purchased two diamond bracelets and we were informed that for dimond they take making charge(VADD) per piece that is fixed, but they charged us more than the how much it KD adding up to. And while making the bill they didn’t inform us about it.

During my marriage we have purchased several jewellery from kalyan. Every jewellery we purchased was of good weight, no light weighted jewellery. And most of the jewellery was worn for hardly 1 or 2 times but got defect one or the other place. We went to the store as they provide free service for lifetime. Instead of getting it repaired sales person forces us to purchase a new one. No free replacement offered. Who will pay the VA we paid for all the jewellery. Such poor quality of jewellery. Gets broken within one or 2 uses. And they says good discount for scheme holder. But when we actually go to purchase the jewellery they hardly provide any discount. Just fooling people in the name of scheme.

I want to complain regarding Jewellery purchased from Candere. There has been a case of fraud. I have paid the money for 0.6 carat solitaire and the certificate given to me is of 0.3 carat. Never expected such fraudulent service from esteemed company.

Hi,

This complaint in regarding to the Mangalore Branch. The Branch staff have refused to accept the Kalyan Gold Jewellery E-Voucher which I have received from the SBI Credit Card Team.

I have asked for the same to redeem against the purchase of gold coins and they have mentioned I can purchase only Jewellers against the E-Voucher. As per my knowledge, the will apply for coins well. But this should apply for all the Golds.
In the counter they only decide whether they have to give 22 or 24 carat coin without customer consent. Who are you to decide about our choices?
I would like to redeem the same E-Vouchers for the purchase of Gold Coins. If this is the case why t=you have to tie up with SBI Card. This really a worst service.

This is my 3rd visit to the Kalyan Jewellers, M G Road, Mangalore Branch and all the 3 times I have disappointed with your staff behaviour ad attitudes. I have seen most the times they do not any show any respect to the customers. I we visit to the other Jewellery Showroom in Mangalore, they give lot of respect to the customers.
Your cash counter people will behave like they are the owners of the showroom. There is no politeness and not even a common-sense to greet to the customer. I never seen these kind of behaviour anywhere. Why only in Kalyan Jewellers team members behaving like that? Why other showroom people won’t do it? Will this work because of your staffs or from customers? This kind of poor service definitely will spoil your market and customer relationships.

This is not at all accepted and I urge you to fix this immediately and do the needful ASAP.

Order no: 994075
order no: 994084

I have ordered a set of bangles on 24/10/2021, it was supposed to deliver on 11/11/2021 but now its been a month i have not receive the order and they are not reponding

Respected Team
Thus is ti tell that Marketing Manager of Kalyan Jwellers had misbehaved with me very badly I just want to know I am thinking about investing in the
organization and they misbehaved like this I felt shame that Mr Bacchan is endorsing the organization and they are so irresponsible destroying the fame of a patriotic Gentle man and if I shoot this in social media and virtual world then ut should not be justified please call me
Regards
Anupam
Om Mangalam pvt Limited
General Manager
[protected]

I go to purchase jewel with scheme the amount of 22000 with bonus 2000. I Chose the jewel with in 15 min but the sales person give the bill more than one hour. i asked y u delayed and he is responding you are on scheme so normally they get delayed. i am really shocking but when i see the branch all sales people working like turtles. Otherwise he/she speaking respectively but if ask negotiable they sales people get delayed response more than half nour. I really disappointing to go this kalyan jewels in thanjavur.

I have choosen your Gold scheme name SOWBHAGYA KALYAN PRIORITY VII
Account ID : [protected]
Total paid amount Rs.170500.

When I started on your plan your sales representative told me that taking any jewelry without wastage at the time purchase. That's why I have selected this scheme.

Today I'm going to your showroom and selected one necklace wastage is 22%
But another sales representative...

I have bought silver hip chain/ molathadu for my baby girl. After washing once it became black colour. How it is possible is that real silver items or not.. how can people trusts you?

I had a 2020 gold scheme in 11 months for you. I had 4 episodes. Again, I could not afford to build for months. Is it possible for me to continue to make money for the next month? No. Did I lose Rs 6000? Please help me in this matter