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Kalyan Jewellers Complaints & Reviews

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Updated: Sep 23, 2025
Complaints 391
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145
Unresolved
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Kalyan Jewellers reviews & complaints page 6

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V
Vandana Jaguri
Jan 14, 2022
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Fraud gold scheme

Address: Kalyan JP nagar bangalore

Hi, i have taken memebership from kalyan in which they promised that we have to pay an amount for 11 months then same amount will be paid by kalyan for 12th month and additionally they will give us discount on making charges and all. But when i went to buy the product at end of the year discount ia minimal. Also i oordered a bangle with weight 24 gm they said minor difference will be there but there are 5gm differnece also the product qas...
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Vandana Jaguri
Jan 14, 2022
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Address: Kalyan JP nagar bangalore

Hi, i have taken memebership from kalyan in which they promised that we have to pay an amount for 11 months then same amount will be paid by kalyan for 12th month and additionally they will give us discount on making charges and all. But when i went to buy the product at end of the year discount ia minimal. Also i oordered a bangle with weight 24 gm they said minor difference will be there but there are 5gm differnece also the product qas delivered after 1.5 month instead of 1 month that too i had to take followups. Now they are charging more 5gm price which i did not want to pay. Its mistake by kalyan that they have increased the weight so much. The scheme they provide is useless as we would get interest on our money of we would depisit it for months. I am really disappointed and feeling cheated. As now they are saying this is different scheme etc etc. Even not attending my calls. Kalyan is doimg scam through scheme to cheat customer.
Feb 16, 2022
Complaint marked as Resolved 
Kalyan Jewellers customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2022
Kalyan Jewellers Customer Care's response
Hello Vandana,

We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail.

Team Kalyan Jewellers
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    Valdeo
    Jan 12, 2022
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    Address: Bur Dubai opp. KFC

    I bought gold from the Kalyan Jewelry Bur Dubai and it has been broken every day I asked them to return my money as I don't want their quality, but they didn't return the full amount, I call Consumer Rights to complain regarding my issue and they told The Kalyan jewelry must return the full amount that I pay because I bought it from the store itself!
    +2 photos
    Feb 13, 2022
    Complaint marked as Resolved 
    Kalyan Jewellers customer support has been notified about the posted complaint.
    Verified Support
    Jan 13, 2022
    Kalyan Jewellers Customer Care's response
    Dear Valdeo,

    Thank you for writing to us. We have already shared the details with our team who will get in touch with you to ascertain the issue in detail. Request your patience and understanding in the meantime.

    Team Kalyan Jewellers
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      Valdeo
      Jan 11, 2022
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      Resolved

      Not return full amount

      I bought gold from Kalyan jewelry in Bur Dubai and it has broken every day 4 times it's broken and I just bought it within 4days aswel now I want to refund my money as I don't like to get a new one from them But they not return a full amount I bought on their store itself i want to refund because the gold from their is very low quality and the service....
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      Meghana Khuntia
      Jan 2, 2022
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      We purchased two diamond bracelets and we were informed that for dimond they take making charge(VADD) per piece that is fixed, but they charged us more than the how much it KD adding up to. And while making the bill they didn’t inform us about it.
      Kalyan Jewellers customer support has been notified about the posted complaint.
      Hello Meghana,

      We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail.

      Team Kalyan Jewellers
      Hello Meghana,

      We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail.

      Team Kalyan Jewellers
      Yes it is true
      Kalyan Jewellers Customer Care's response, Jan 11, 2022
      Verified Support
      Hello Valdeo!

      We have responded to your complaint. Request you to share the requested details for our team to get in touch with you.

      Team Kalyan Jewellers
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        M
        Mamatha_07
        Dec 25, 2021
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        Address: Udupi

        During my marriage we have purchased several jewellery from kalyan. Every jewellery we purchased was of good weight, no light weighted jewellery. And most of the jewellery was worn for hardly 1 or 2 times but got defect one or the other place. We went to the store as they provide free service for lifetime. Instead of getting it repaired sales person forces us to purchase a new one. No free replacement offered. Who will pay the VA we paid for all the jewellery. Such poor quality of jewellery. Gets broken within one or 2 uses. And they says good discount for scheme holder. But when we actually go to purchase the jewellery they hardly provide any discount. Just fooling people in the name of scheme.
        Kalyan Jewellers customer support has been notified about the posted complaint.
        Hello Mamatha,

        We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail.

        Team Kalyan Jewellers
        Kalyan Jewellers Customer Care's response, Jan 4, 2022
        Verified Support
        Hello Mamatha,

        We believe that the issue is resolved now. Customer satisfaction is of utmost importance to us and we keep our esteemed patrons as cornerstones for all our initiatives. We value your suggestions and we are constantly striving to improve our services and strengthen the relationship with all our customers. Please let us know if you need our assistance on anything else. Thank you.

        Team Kalyan Jewellers.
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          H
          Harshita Mamtani
          Dec 7, 2021
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          Address: Candere by kalyan jewellers Malad west kanchpada

          I want to complain regarding Jewellery purchased from Candere. There has been a case of fraud. I have paid the money for 0.6 carat solitaire and the certificate given to me is of 0.3 carat. Never expected such fraudulent service from esteemed company.
          Kalyan Jewellers customer support has been notified about the posted complaint.
          My order number is 1005299 Candere by Kalyan Jewellers. Kindly look into the issue at the earliest else I will post it on social media.
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            V
            Vkmc
            from Mangalore, Karnataka
            Dec 1, 2021
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            Address: M G Road, Mangalore

            Hi,

            This complaint in regarding to the Mangalore Branch. The Branch staff have refused to accept the Kalyan Gold Jewellery E-Voucher which I have received from the SBI Credit Card Team.

            I have asked for the same to redeem against the purchase of gold coins and they have mentioned I can purchase only Jewellers against the E-Voucher. As per my knowledge, the will apply for coins well. But this should apply for all the Golds.
            In the counter they only decide whether they have to give 22 or 24 carat coin without customer consent. Who are you to decide about our choices?
            I would like to redeem the same E-Vouchers for the purchase of Gold Coins. If this is the case why t=you have to tie up with SBI Card. This really a worst service.

            This is my 3rd visit to the Kalyan Jewellers, M G Road, Mangalore Branch and all the 3 times I have disappointed with your staff behaviour ad attitudes. I have seen most the times they do not any show any respect to the customers. I we visit to the other Jewellery Showroom in Mangalore, they give lot of respect to the customers.
            Your cash counter people will behave like they are the owners of the showroom. There is no politeness and not even a common-sense to greet to the customer. I never seen these kind of behaviour anywhere. Why only in Kalyan Jewellers team members behaving like that? Why other showroom people won’t do it? Will this work because of your staffs or from customers? This kind of poor service definitely will spoil your market and customer relationships.

            This is not at all accepted and I urge you to fix this immediately and do the needful ASAP.
            Kalyan Jewellers customer support has been notified about the posted complaint.
            Verified Support
            Dec 03, 2021
            Kalyan Jewellers Customer Care's response
            Hello,

            We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail. We value your suggestions.

            Team Kalyan Jewellers
            Dec 22, 2021
            Updated by Vkmc
            Hi,

            The complaint have been closed without my consent and I am surprised to see these kind of behavior from Kalyan Jewelers.

            This clearly shows your irresponsibility.

            I have to get an resolution for my Gift Vouchers.

            This is not your money and it is my money.

            Provide an solution for this immediately or encash the Gift Voucher Amount.
            Verified Support
            Dec 27, 2021
            Kalyan Jewellers Customer Care's response
            Dear Customer,

            This is not the experience we want you to have. We have shared the details with our team who will get in touch with you.

            Team Kalyan Jewellers
            Jan 05, 2022
            Updated by Vkmc
            No one have reached out to me yet and no solution is provided.
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              F
              Faisal Hussain64
              Nov 30, 2021
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              Order no: 994075
              order no: 994084
              Kalyan Jewellers customer support has been notified about the posted complaint.
              Hello Faisal,

              Thank you for sharing the details. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately.

              Team Kalyan Jewellers
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                S
                Sunayana Roy
                Nov 22, 2021
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                Address: Near shantinagar loknath mandir, Shantinagar Sporting Club,

                I have ordered a set of bangles on 24/10/2021, it was supposed to deliver on 11/11/2021 but now its been a month i have not receive the order and they are not reponding
                Kalyan Jewellers customer support has been notified about the posted complaint.
                Hello Sunayana,

                We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail.

                Team Kalyan Jewellers
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                  R
                  Retailer
                  from Lucknow, Uttar Pradesh
                  Nov 13, 2021
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                  Resolved

                  Respected Team
                  Thus is ti tell that Marketing Manager of Kalyan Jwellers had misbehaved with me very badly I just want to know I am thinking about investing in the
                  organization and they misbehaved like this I felt shame that Mr Bacchan is endorsing the organization and they are so irresponsible destroying the fame of a patriotic Gentle man and if I shoot this in social media and virtual world then ut should not be justified please call me
                  Regards
                  Anupam
                  Om Mangalam pvt Limited
                  General Manager
                  [protected]
                  Dec 25, 2021
                  Complaint marked as Resolved 
                  Kalyan Jewellers customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 18, 2021
                  Kalyan Jewellers Customer Care's response
                  Hello Anupam,
                  Kindly accept our sincere apologies for what has transpired and we thank you for bringing this to our notice. We take matters of potential misconduct by our staff very seriously. Our representative shall get in touch with you to ascertain the issue in detail. We would like to assure you that appropriate action will be taken, at the earliest. We value your suggestions
                  - Team Kalyan Jewellers
                  Verified Support
                  Nov 23, 2021
                  Kalyan Jewellers Customer Care's response
                  Hello Anupam,

                  We believe that the issue is resolved now. Customer satisfaction is o[censored]tmost importance to us and we keep our esteemed patrons as cornerstones for all our initiatives. We value your suggestions and we are constantly striving to improve our services and strengthen the relationship with all our customers. Please let us know if you need our assistance on anything else.

                  Thank you.
                  Team Kalyan Jewellers.
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                    J
                    Jayaprakash .S
                    Nov 9, 2021
                    Resolved
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                    Resolved

                    I go to purchase jewel with scheme the amount of 22000 with bonus 2000. I Chose the jewel with in 15 min but the sales person give the bill more than one hour. i asked y u delayed and he is responding you are on scheme so normally they get delayed. i am really shocking but when i see the branch all sales people working like turtles. Otherwise he/she speaking respectively but if ask negotiable they sales people get delayed response more than half nour. I really disappointing to go this kalyan jewels in thanjavur.
                    Nov 11, 2021
                    Complaint marked as Resolved 
                    Apologies his mistake and told not coming again..
                    Kalyan Jewellers customer support has been notified about the posted complaint.
                    Hello Jayaprakash. S,
                    Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on the direct message to enable us to speak to you and ascertain the issue in detail. We value your suggestions.
                    Team Kalyan Jewellers
                    The above issue still not clear in the branch. Day before yestrday i went to the branch and close my scheme..
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                      Rexisatheesh
                      from Tuticorin, Tamil Nadu
                      Nov 7, 2021
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                      Gold scheme

                      Address: Tuticorin, Tuticorin, Tuticorin

                      I have choosen your Gold scheme name SOWBHAGYA KALYAN PRIORITY VII
                      Account ID : [protected]
                      Total paid amount Rs.170500.

                      When I started on your plan your sales representative told me that taking any jewelry without wastage at the time purchase. That's why I have selected this scheme.

                      Today I'm going to your showroom and selected one necklace wastage is 22%
                      But another sales representative...
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                      S
                      Sravya Uday
                      Oct 31, 2021
                      Resolved
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                      Address: kalyan jewellery, kurnool

                      I have bought silver hip chain/ molathadu for my baby girl. After washing once it became black colour. How it is possible is that real silver items or not.. how can people trusts you?
                      +1 photos
                      Dec 2, 2021
                      Complaint marked as Resolved 
                      Kalyan Jewellers customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 01, 2021
                      Kalyan Jewellers Customer Care's response
                      Hello Sravya Uday,
                      Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on the direct message to enable us to speak to you and ascertain the issue in detail. We value your suggestions.
                      Team Kalyan Jewellers
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                        R
                        Rakshitha Kulal
                        Oct 21, 2021
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                        Address: Udupi

                        I had a 2020 gold scheme in 11 months for you. I had 4 episodes. Again, I could not afford to build for months. Is it possible for me to continue to make money for the next month? No. Did I lose Rs 6000? Please help me in this matter
                        Kalyan Jewellers customer support has been notified about the posted complaint.
                        Hello Rakshitha Kulal,
                        Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on the direct message to enable us to speak to you and ascertain the issue in detail. We value your suggestions.
                        Team Kalyan Jewellers
                        Hello Rakshitha Kulal,

                        Kindly visit our Udupi store. Our store representative will assist you in resolving your query.
                        Thank you.
                        Team Kalyan Jewellers.
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                          Website: Candere

                          I purchased a pendent online from Candere, order # 965940 dt 16.09.2021, successful payment completed in full at the time of order through electronically. expected delivery date was 5.10.2021 but still not delivered. every time contacted them they excused for anther 2-3 days, even today they told me the same thing, asked to share the logistics details, not given. i am regretting on my decision and strongly feel kind of fraud is circulating....
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                          Dilip83
                          Oct 6, 2021
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                          Dhan samriddhi scheme

                          Address: Ahmedabad

                          Hello,

                          I am customer of 2012 in Ahmedabad and Mumbai. I am regularly purchasing gold from Kalyan jewellers from Mumbai and Ahmedabad and I am also and ruling many schemes which are running under Kalyan jewellers. Recently last year I have enrolled for dhan samriddhi scheme which was explain to me that this scheme is of 11 plus 1. That means I have to pay 11 installment and one installment will be paid by Kalyan jewellers when...
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                          satishvnair
                          from Bhopal, Madhya Pradesh
                          Oct 4, 2021
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                          This is to bring to your notice that I had placed an order for a GOLD RING on 01/09/2021 at Kalyan Jewllers India Limited, Bhopal vide Bill No. BPLGQOAG496 dated 01/09/2021 and had made a payment of Rs. 14000/- as advance. Till date I have not received any communication from the foresaid showroom in this regard. This kind of negligence was not expected from such a renowned group.

                          Today on enquiring it was told that the order is placed on 03/09/2021 and is under process.

                          you are requested to look into the matter and give me exact date of order done and the reason for delay and speed up the process to get the item at the earliest.

                          And also it is expected that this kind of negligence will not be experienced in future.

                          Satish V Nair
                          [protected]
                          Kalyan Jewellers customer support has been notified about the posted complaint.
                          Hello satishvnair,
                          Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail. We value your suggestions.
                          Team Kalyan Jewellers
                          satishvnair's [Complaint's author] reply, Oct 6, 2021
                          my mobile number is 9893262928
                          Hello satishvnair,
                          we believe that the issue is resolved now. Customer satisfaction is o[censored]tmost importance to us and we keep our esteemed patrons as cornerstones for all our initiatives. We value your suggestions and we are constantly striving to improve our services and strengthen the relationship with all our customers. Please let us know if you need our assistance on anything else. Thank you.
                          Team Kalyan Jewellers
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                            NIKUNJ VARSADA
                            Sep 25, 2021
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                            Resolved

                            Address: bunglow 2 baurikumbharwada, pratapnagar, Vadodara

                            Respected sir,

                            yester day on 24th september i was vizited KALYAN at Vadodara

                            their one of your staff attained us viz. krishna

                            they are asking some question for us to mr. kirit rathod but they are not respond and they have no time to answer regarding our questions and Mr. kirit rathod behavior is not good for us.

                            I m just inform you that my mother is a regular customer and i m also

                            my mobile no. is [protected] / [protected]
                            NIKUNJ VARSADA
                            Oct 28, 2021
                            Complaint marked as Resolved 
                            Kalyan Jewellers customer support has been notified about the posted complaint.
                            Sep 25, 2021
                            Updated by NIKUNJ VARSADA
                            respected sir,

                            yester day on 24th september i was vizited KALYAN at Vadodara

                            their one of your staff attained us viz. krishna

                            they are asking some question for us to mr. kirit rathod but they are not respond and they have no time to answer regarding our questions and Mr. kirit rathod behavior is not good for us.

                            I m just inform you that my mother is a regular customer and i m also

                            my mobile no. is [protected] / [protected]
                            NIKUNJ VARSADA
                            Verified Support
                            Sep 27, 2021
                            Kalyan Jewellers Customer Care's response
                            Hello NIKUNJ VARSADA,
                            Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Our customer care team will contact you to ascertain the issue in detail. We value your suggestions.
                            Team Kalyan Jewellers
                            Verified Support
                            Sep 27, 2021
                            Kalyan Jewellers Customer Care's response
                            Hello NIKUNJ VARSADA,
                            We believe that the issue is resolved now. Customer satisfaction is o[censored]tmost importance to us and we keep our esteemed patrons as cornerstones for all our initiatives. We value your suggestions and we are constantly striving to improve our services and strengthen the relationship with all our customers. Please let us know if you need our assistance on anything else. Thank you. Team Kalyan Jewellers.
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                              Dhisu
                              from Chennai, Tamil Nadu
                              Sep 25, 2021
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                              Address: Usman Road, Chennai

                              A female employee has been transferred three times in six months.
                              Not only that but the primary employee makes the female employee misbehave.

                              Please respect femininity

                              Contact [protected]
                              Kalyan Jewellers customer support has been notified about the posted complaint.
                              Hello Dhisu,
                              Kindly accept our sincere apologies for what has transpired and we thank you for bringing this to our notice. Creating a safe working environment for our employees is o[censored]tmost priority. We take matters of potential misconduct very seriously. We request you to please DM your contact details, so that our investigating team can get in touch with you to gather more information on the incident. We would like to assure you that appropriate action will be taken, at the earliest.
                              Team Kalyan Jewellers
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