Kalyan Jewellers Complaints & Reviews

I purchased a pendent online from Candere, order # 965940 dt 16.09.2021, successful payment completed in full at the time of order through electronically. expected delivery date was 5.10.2021 but still not delivered. every time contacted them they excused for anther 2-3 days, even today they told me the same thing, asked to share the logistics details, not given. i am regretting on my decision and strongly feel kind of fraud is circulating....

Hello,

I am customer of 2012 in Ahmedabad and Mumbai. I am regularly purchasing gold from Kalyan jewellers from Mumbai and Ahmedabad and I am also and ruling many schemes which are running under Kalyan jewellers. Recently last year I have enrolled for dhan samriddhi scheme which was explain to me that this scheme is of 11 plus 1. That means I have to pay 11 installment and one installment will be paid by Kalyan jewellers when...

This is to bring to your notice that I had placed an order for a GOLD RING on 01/09/2021 at Kalyan Jewllers India Limited, Bhopal vide Bill No. BPLGQOAG496 dated 01/09/2021 and had made a payment of Rs. 14000/- as advance. Till date I have not received any communication from the foresaid showroom in this regard. This kind of negligence was not expected from such a renowned group.

Today on enquiring it was told that the order is placed on 03/09/2021 and is under process.

you are requested to look into the matter and give me exact date of order done and the reason for delay and speed up the process to get the item at the earliest.

And also it is expected that this kind of negligence will not be experienced in future.

Satish V Nair
[protected]

Respected sir,

yester day on 24th september i was vizited KALYAN at Vadodara

their one of your staff attained us viz. krishna

they are asking some question for us to mr. kirit rathod but they are not respond and they have no time to answer regarding our questions and Mr. kirit rathod behavior is not good for us.

I m just inform you that my mother is a regular customer and i m also

my mobile no. is [protected] / [protected]
NIKUNJ VARSADA

A female employee has been transferred three times in six months.
Not only that but the primary employee makes the female employee misbehave.

Please respect femininity

Contact [protected]

Today on 18th sep 2021, I was paying my monthly installment through Google pay. The money has been withdrawn from my account. GPay customer service says, the money has been withdrawn and filed the complainant to merchant. Payment amount is 3000/-.
I just want my money back to pay my installment again....

Hi,
I am writing this mail to find your attention towards a serious issue that i am facing because of kalyan jewellers
I actually bought a scheme on 18april 2021 for 6 months from kalyans mohali, in which i had to pay rs5000 each month and i would be getting 37.5% interest on my amount making my final amount to be around 37000rs at the time of maturity of my scheme i.e. 18 oct 2021
But now on talking with kalyan’s...

Dear Sir,
I am Mahesh Survase from Pune Maharastra, I am regular customer of Kalyan jewellers but I quit to purchase from Kalyan jewellers.it's very rude behaviour with customer & False commitment from them. This not acceptable from Kalyan. Because of your sales person bears 3000 rs loss,
So thanks to Kayan & Sorry I Quit from Kalyan & In future I definitely advance to other people plz don't buying jewellery from Kalyan jewellers.
Thanks
Mahesh Survase
[protected]

Yesterday, me & my sister ( who deposits 20, 000/- pm) visited the showroom in Bhopal. Address: 17, Near, Rajbhavan Rd, Near Rajbhavan, Roshanpura, Malviya Nagar, Bhopal, Madhya Pradesh 462003.

We bought one necklace by exchanging our chain. The sales girl informed that as per the prevailing rates & the policy, Rs 1985 shall be returned to us. Then we were told that a credit note shall be given to us & we can adjust the amount whenever we visit the showroom next time. When she brought the bill, there was no mention of credit amount. She went back saying, she will get it corrected. After 30 minutes, she did not revert to us so we went upto the billing section and found that 2 staff from billing section & the sales girl were continuously arguing about the confusion in the bill. Then we were asked to wait for some more time while the correction is being done. Then we observed that the Manager, Asit was explaining something to her and then she came to us and informed that actually there's no balance amount to be given as there was some error in the calculation. I called the Calci and did the calculation in front of her and found that, as directed by her Manager she was trying to explain anything to us. I was amazed to observe different values of GST (3%) mentioned on the printed slip & the hand written slip for the same amount. She understood that I can calculate & went to billing section again. While all this was going on the Manager was standing behind us & trying to observe if she can convince us or not. Then another accounts person was sent to me and when again I explained the calculation, he went back. Attitude of this person was too bad. As we had given time to someone else and as we had wasted about 1.5 hrs just for non-clarity of payment in a big showroom, we were frustrated and wanted to leave. I said OK, leave it I'll take up seperately through website. Then the Manager chipped in saying please do not complain. I said how can you say this, then he started explaining anything thereby killing our time. Then he agreed to handover the amount. He returned Rs 1900, again when I asked how much is the amount as per calculation, then he handedover the balance Rs 85. Then again he started saying please do not complain.
My only concern was, why he did not try to resolve the issue when so much confusion was going on for about 1.5 hrs. Again in the evening he called saying- pl do not complain. Kindly observe our movement in your camera and check how much time we wasted unnecessarily.
The unethical behaviour is wrt customer care. The Manager envisaged that we are uneducated and wanted us to get convinced by wrong calculations. This is beyond imagination, as there are many people visiting the showroom with different schemes and must be getting cheated, the way it was tried with us yesterday. Also, why the Manager reacted only when I said that I'll report on website, is there no concern of time of any customer. Also, in a Hindi speaking state & country, the staff should avoid speaking in telgu/malyalam in front of the customers, when there's so much confusion.
My concern is why, why wrong calculation was being shared & explained to me. As far as we could observe, there's no fault of the sales girl, Namrata. Call on [protected], only after understanding & investigating the complain.

Dear sir
I have purchased two bangels from Kalyan Jewellers Pitam pura approx one and half month back.
I am facing some band during wearing of these bangels as these are light weight approx 20 grms.
Your executive told me that we will not face any type of problem during using our problem and he add some plastic support in that bangels.
Sir I am a old and regular customer of Kalyan Jewellers.
You can check my details of purchasings.
It is my humble request as a old customer to replace my bangels for which I will pay the difference weight price and also the extra gold (Between new bangels and my purchased bangels) making charges as per new making charges of new bangels.
Please consider my request sympathically so that I will never face any problem while using a branded shop product.

Regards

Tarun Kumar
[protected]

Details of my scheme:
Enrollment Id: [protected]

I have invested in the DHAN SAMRIDDHI 6 scheme for 6 months, where I have invested 20, 000 per month for 6 month. I was informed by the Sales man of the Kalyan jewellers that the return which I will get on total scheme will be 1, 30, 000, which I have confirmed twice with them. Also, they mentioned the same. That was the only reason I invested in the scheme.
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I purchased Gold Chain from Kalyan Jewellers Jaipur and after some time one of joints was opened and we were lucky that chain was not slipped. We went to shop where your executive informed us that this type of complaint is not coming in chains and he repaid the joints. When we asked to replace chain he told that making charges will be charged extra. Now again another joint has opened . Is this is quality of products. Arun Sharma [protected]

I purchased Silver kadda on 8th Aug in night, On 10th i gone to showroom with complaint of Black coloured on inner side of Kadda,
The executive simply polished it and handover me by saying it's Original silver with S925 mark, I paid 4700 for it.
Again after 10days same problem, even worst then earlier arise, Showroom is 19km 1way from my residence.
It's not possible for me to go.
I purchased it by seeing the quality and brand of Kalyaan.
But now i need my full payment BACK.

My account id is [protected], dhan samriddhi scheme type i deposited 2000 rs from online bhim upi mode and it git deducted from my account but in kalyan transactions portal it is showing failed....

Dear All,

My name is preema Donald almeida I am regular customer of kalyan jewellers since last 5 years.

I need your explanation on settlement summary against transaction no: MGRGQFC000491 date August 16, 2021. Account number: [protected]

According to scheme:
*Without fail I paid 6000 inr for 11 months to kalyan jewellers.
* As per scheme procedures kalyan jewellers will be liable to pay 1 month installment I.e 6000 INR
* TOTAL FINAL AMOUNT OF MY INVESTMENT WOULD BE 72000 INR (6000 *11 months=66000 INR and 6000 INR paid by kalyan jewellers)

At the time of redumption bill shows me redemption amount only 61752 INR instead of 72000 INR

Settlement summary reflect discounted amount of rupees (-4248 and - 6000)

Note: bill settlement done by old ornaments worth amount 8030 INR and cash amount 3400 inr.

According to bill I am eligible for the discounted amount I.e rupees 4248 inr and 6000 inr.

I paid total amounts of rupees 83430 INR.

Unsatisfied that lokhandwala market was listed for the store. When we reached the location, store does not exit.
After called the Mumbai number, we are relocated to the location opposite City Mall.
At the store the staff are not aware of the offers listed on the website.

Hi,
I have placed an Order Number : 937998
Placed On: Jul 1, 2021 6:50:23 PM

I have paid full amount at the time of placing order of .Rs. 1, 376.00 with coupon discount of 100% off on making charges and when I asked about my order shipping details, I was shocked and I asked to pay another Rs.1221 If I need the product. Now they are saying I have to pay 50% off on making charges.

I have talked with them on phone call and agreed to give me full refund. but till now I have not got refund and also now they are not picking up the call and replying in chat support.

This Kalyan Jewelers is a BIG SCAM Company.
I have all the needful documents to file a case in consumer court.

KALYAN JEWELLERS IS A FRAUD COMPANY, Don't place order with them else you will be trapped like me.

I am DR.veeralakshmanan your's sowbhagya kalyan priority 7 scheme costumer I PAID RS 5000 online payment on 19/7/21 at 7.59pm amount debited from my account but not updated in your kalyan ledger not received sms on my registered mobiel no please verify and solve the problem as soon as possible

Today i sent my scheme amount. That amount debit to my account, but not update in scheme ledger. So pl solve this problem.
Transaction ID T2107150803095825049324
UTR no.[protected]

I have purchased earrings from kalyan jeweller app name candere on 7th July for rs 8429 order number 940369 on the name of abha soni and paid 2108 as partial payment and after 3 days they called and saying that price is increased by 3000 rs u need to pay extra

This can be called as cheating as wasting time of customer and misleading information

Abha soni
Abha.[protected]@gmail.com