Kalyan Jewellers Complaints & Reviews

Hi,

On 24th March i done rate fix for 40 gm gold for Rs 4200 by paying 30K for a period of 45 days

Today 07th April, i went to order new chain, your staff said if you pay 31k will get your order for chain,

But bill issued 30K as rate fixed for 4265 and 1k for sale order.
2 bills i got

Why did you fix rate again for 4265 when i am already having for 4200 fixed for 45 days?br...

Today in morning I made a payment of Rs 10000 for my second installment as per the scheme opened in kalyan jewellers in month of March. I made payment using upi, Google pay and over there as well as in my bank account I have proof where it shows that the amount has been successfully transferred to kalyan jewellers. Now my moto to raise this complaint is either get the same amount reflected under my scheme as second installment and if not...

Hi,

I have been visited Kalyan on last Saturday(27/03/2021) for redeeming the voucher to purchase some jewels, which I purchased one Ornament in Chennai Kalyan for last year using Paytm-Kalyan vouchers and remaining some amount has been added as voucher.

When I made a request in Billing counter to check whether the Voucher amount is displaying, they literally not at all responding properly and telling it gets...

After selection of jwellery it is disappointing as well as frustrating to inform here that vadodara jetalpur near alkapuri branch is too sluggish and has pathetic service in the billing section especially in this pandemic scenario.
We made choice of one earring, one bracelet and one finger ring in almost one hour but the billing took almost 45 min that too when from counter to counter we were following and pushing them to quicken it...

Please find that I have misplaced ghatkoper kalyaan branch during purchased made as their a kada of Arya gold jawellery ...bought from naresh solanki Arya gold [protected]...provided home delivery.photoes and bill duplicate copy you can collect from naresh solanki email address aryagold.[protected]@gmail.com.
It's a humble request
please search and return back my kada ...whenever find contact on [protected]...

I purchased bracelet in hanmakonda branch within 1 month its damaged 2times ... if i approached them regrading this problem they are bery careless and not talking properly ... and i never visit or never suggest to any of my fiends and am telling you very wrost service...

I registered a scheme in Kalyan Jewellers .I made a payment of 2000 but it fails ...Now again I tried to pay .Totally 4000 debited from my account.
My Mobile Number is [protected].
Please check and resolve....

I purchased diamond ring 6 years back at 34000 and when I went to sell they give 30200...

I asked for a replacement of a stone which was missing in a earring.I was previously said that the company or the store will provide a lifetime service.Now there is an entire change in what I was told.Now I am being asked to pay for it. Futher, the behaviour of the salesman was at it's worst.He just tossed the gold over the desk....

72 grms gold certificate ( at approx 4650/- per gram)bought online with an assurance of gold rate protection and adjustment of making charge and gst paid for gold coin towards jewellery purchase. However store refused to honour the promise. Forced me to buy jewellery at current rate (higher i.e. 4775/-) and minimum 60 grms purchase to get discount on making charge... ordered on 4th oct 2020, incorrect product given after many months of follow...

Purchased diamond jewelry from Kalyan store Jalandhar on 23/01/2021 & paid the full amount. After billing I have been informed that required changes will be done tomorrow as the person is on leave. Now again I have been informed that the mechanic is still on leave so I have to wait another day. I have not seen such a poor service in my life. Please refund my money having no option but to drag you in the consumer court....

Mobile theft in kanchipuram kalyan branch. 10.01.2021. nearly bet 11.30am to 12.50pm... after 2 hours of cctv analysis... Just got a information that the camera focused us is not working properly..so, we are unable to trace.. is this acceptable!?... I am gonna.. complaint this in legal way......

Iam Nirmala T K. your's inkarlyan jewellers customer. yesterday I paid one 2000 online payment. debited in my bank account but not show in your Kalyan transaction please verify and sallow this problem as soon as possible sir....

I am Nirmala T.K. Customer of your Kalyan Jewelry. Yesterday I paid a 2000 online payment. Debit in my bank account but not showing in your Kalyan transaction please check and resolve this issue as soon as possible sir...

Hello kalyan jwellers team
We are facing problem here there are very bad customer service treatment
And they are not properly handle and we are waiting last 1 haur but staff are not response properly.
Today litterlly feeling embarrassing.
kindlly request to you please Maintain customer services .
We are old customer of kalyan jweller. and if we are not getting proper response here, then we will have...

1 year back I gave 10000 in advance to kalyan jewellers, tirunelveli, tamilnadu... They said this is diwali offer for you.. you can purchase gold when ever you need ... But they didn't mention about due date... I also not noticed... Now I gave that offer receipt... They said due date is passed. Now I need my money... Or old gold price Jewell. If they told about due date... I will not wait or let my money to your company... I ask you.. what...

I paid 2 installment of a scheme out of which i received receipt of only one payment. The payment which i made of rs 5000 is not showing. I made payment through google pay and amt is deducted from my account but it's not even showing in payment column. I called the kalyan store where they gave me this scheme. I tried call center no one is responding. Plz look into this matter. Mail me on [protected]@gmail.com for more detailed or contact...

I have purchased gold and I feel something is suspecious during payment.

I have payed the amount before taking the ornament when the gold rate is 4600

Initially they told me that they are charging 18.5% again they reduced it to 16.5%

During payment they asked me to pay for 18.5% and told told me that I was supposed to pay amonunt of today's rate for the 18.5%

Please call me...

19-sep-20: we were charged inr 3471 as insurance as part of total payment of inr 390, 000. But no insurance component appeared in the bill and no insurance document was provided. Mistake was acknowledged and we didn't get a credit note, just a sorry. First time buyer at kalyan and terrible experience....

I took a plan of 11 mont gold installment scheme unfortunately i lost my job and when went back they were telling they will pay only 4k but its a 10 k amount i am read to buy gold for 10k or more but they are not agreeing...