Kalyan Jewellers Complaints & Reviews

I am Prema R your's inkarlyan jewellers customer. I paid Rs.7, 500 online payment on 06/07/2021 at 6.28pm. Amount debited in my bank account but not show in your Kalyan transaction, not received SMS on my registered mopbile [protected]. Please verify and solve this problem as soon as possible sir....

We went to buy our engagement ring. A diamond ring specifically VVS1/VVS2, D/E/F, 0.60 and 0.70 Carats. We had everything clear in our mind. With particular parameters. However, we required quotation of all permutations and combinations to make a rational decision after discussing with our parents and would made final offer since our engagement is after 15 days. But sales representative were too arrogant to understand our situation and didn’t...

The staffs especially the manager in the kalyan jewellery shop in palavakkam ecr., chennai, (its not the showroom, but the place to pay monthly installment for gold schemes) and his colleagues harass the female customers who visits the shop to pay their monthly installments and Crack double meaning jokes right in front of the female customer to see their reaction, when I went home and told this to my husband he got ready with his brothers...

It has been more than 1 and a half month the gold coin that I brought on 14th may 2021 online has not been delivered
Customer care service agent ritesh is clueless about the wareabout of the product.
They ask 48 hours and dissappear.
They have only one reason of lock down.

I want my refund back .
And also compensation for hurting me mentally and giving me sleepless nights.

It had been more than one and a half month and the gold coin 5grm which I ordered online on 14 may 2021 has not been delivered.

I feel cheated .
I would like to get my refund along with compensation for hurting me mentally.

Dear Team,

I would like to share my review regarding a purchase.

By April I gave an order for 2 rings and locked the gold amount and as per the salesman I directed to buy it before May 10. By April end I visited the showroom(Karama Centre) for purchase as well. As per the salesperson the amount will reduce during the time(upto May 10) and unluckily it doesn't. So, I extended my purchase. I was unaware that the amount was locked for only1 month.

As per the idea it was not given exactly what it is. And at least they have to inform me that it is not valid from the particular date (whatever applicable) at least by a message. I Am losing 20 AED per gram for 14 grams. Still the purchase is pending.

It is really disgusting and disappointing as a customer.

Kindly requesting you to do the needful.

Looking forward to hearing from you.

Regards,
Nejiya Joy
[protected]

I purchase a gold ring against order id 906071 through their dgrp scheme and paid 2 EMI on time, but on 08/05/2021, they increase the EMI amount to current gold rate my 2nd EMI over period is on 07/05/2021and I already paid it by 05/05/2021 and also my payment is confirmed.
Then why this happened?

And this is the registerd mobile number of my gold scheme of previous complaint [protected]
and from [protected] i have payed money

Good afternoon sir we r from vijayawada we have taken gold scheme in vijayawada kalyan jewelers last month i.e on april . the scheme rule is to pay 5000 every month so in april we have payed 5000 directly and in may month i.e on this month on[protected] we have payed money through online the money has debited to kalyan jewelers account and we got even message that money has debited to kalyanjeweelers account but it is saying that transaction is failed so i want the conformation of message that my transaction is successfull or our money back to our account and we will go directly to jeweller shop and we will pay cash by hand mode itself

I didn't get reciept and confirmation message after payment through online and i have transaction id also. Mobile number is [protected]

I have bought this gold jhumki but it’s kundan world has now faded away and moreover turned into black-ish colour... even after showing it to the store no appropriate result was found... please see through the matter and help me with it.

Sir mere payment sussfull ho gai par phone p se payment cut ho Gaye hai online scheme me Nahi show ho rahye hai plz solve matter

Hi,

On 24th March i done rate fix for 40 gm gold for Rs 4200 by paying 30K for a period of 45 days

Today 07th April, i went to order new chain, your staff said if you pay 31k will get your order for chain,

But bill issued 30K as rate fixed for 4265 and 1k for sale order.
2 bills i got

Why did you fix rate again for 4265 when i am already having for 4200 fixed for 45 days?

Could you please check my concern and address it?

Please check further details in your system
My name - Jay Ramkrishnan
Mobile [protected]

Today in morning I made a payment of Rs 10000 for my second installment as per the scheme opened in kalyan jewellers in month of March. I made payment using upi, Google pay and over there as well as in my bank account I have proof where it shows that the amount has been successfully transferred to kalyan jewellers. Now my moto to raise this complaint is either get the same amount reflected under my scheme as second installment and if not...

Hi,

I have been visited Kalyan on last Saturday(27/03/2021) for redeeming the voucher to purchase some jewels, which I purchased one Ornament in Chennai Kalyan for last year using Paytm-Kalyan vouchers and remaining some amount has been added as voucher.

When I made a request in Billing counter to check whether the Voucher amount is displaying, they literally not at all responding properly and telling it gets expired. Due to Covid all the shops get closed for a while and its a known thing. The Billing counter employees didnt even give any option and they making the conversation in a Sarcastic way by laughing themselves each others. Its like responding to a Beggar in a showroom. I have been maintaining the Gold Scheme for almost 2 years and still continuing it with Kalyan. Is it a way to respond to Customer? Am I begging for someone's money over there? I literally pissed out.

Before all this entire conversation I have already called Chennai-Kalyan employee(with whom I purchased the Ornament last year) and He clearly told that the Voucher amount is not in Paytm and Its with Kalyan only, so you can visit any Kalyan to use and Purchase.

The Next day I went to Erode Kalyan and they responded very Politely and send an email to Kalyan Office for Redemption without any further arguments.

I almost lost the Kalyan privilege's and even with this kind of employee's Kalyan may loss its credibility as its dealing with the Customer

After selection of jwellery it is disappointing as well as frustrating to inform here that vadodara jetalpur near alkapuri branch is too sluggish and has pathetic service in the billing section especially in this pandemic scenario.
We made choice of one earring, one bracelet and one finger ring in almost one hour but the billing took almost 45 min that too when from counter to counter we were following and pushing them to quicken it up.

Please find that I have misplaced ghatkoper kalyaan branch during purchased made as their a kada of Arya gold jawellery ...bought from naresh solanki Arya gold [protected]...provided home delivery.photoes and bill duplicate copy you can collect from naresh solanki email address aryagold.[protected]@gmail.com.
It's a humble request
please search and return back my kada ...whenever find contact on [protected]

I purchased bracelet in hanmakonda branch within 1 month its damaged 2times ... if i approached them regrading this problem they are bery careless and not talking properly ... and i never visit or never suggest to any of my fiends and am telling you very wrost service

I registered a scheme in Kalyan Jewellers .I made a payment of 2000 but it fails ...Now again I tried to pay .Totally 4000 debited from my account.
My Mobile Number is [protected].
Please check and resolve.

I purchased diamond ring 6 years back at 34000 and when I went to sell they give 30200