Kalyan Jewellers Complaints & Reviews

I am Nirmala T.K. Customer of your Kalyan Jewelry. Yesterday I paid a 2000 online payment. Debit in my bank account but not showing in your Kalyan transaction please check and resolve this issue as soon as possible sir

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Dec 27, 2020

Complaint marked as Resolved

My sbi bank statement shows paid to Kalyan jeweller's

Kalyan Jewellers customer support has been notified about the posted complaint.

Dec 27, 2020

Updated by Nirmala T K I am Nirmala T.K. Customer of your Kalyan Jewelry. Yesterday I paid a 2000 online payment. Debit in my bank account but not showing in your Kalyan transaction please check and resolve this issue as soon as possible sir

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Hello kalyan jwellers team
We are facing problem here there are very bad customer service treatment
And they are not properly handle and we are waiting last 1 haur but staff are not response properly.
Today litterlly feeling embarrassing.
kindlly request to you please Maintain customer services .
We are old customer of kalyan jweller. and if we are not getting proper response here, then we will have to think elsewhere.

Thanks
Anita sandhyan
Bhopal

Aug 5, 2021

Complaint marked as Resolved

Kalyan Jewellers customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2020

Kalyan Jewellers Customer Care's response Hi Anita,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: Kalyan jewellers, sripuram

1 year back I gave 10000 in advance to kalyan jewellers, tirunelveli, tamilnadu... They said this is diwali offer for you.. you can purchase gold when ever you need ... But they didn't mention about due date... I also not noticed... Now I gave that offer receipt... They said due date is passed. Now I need my money... Or old gold price Jewell. If they told about due date... I will not wait or let my money to your company... I ask you.. what is the offer for me to put 10000 before a year... Because gold value increased manually... But what about my money value... I need best answer... 10000 is the biggest for us...

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Aug 8, 2021

Complaint marked as Resolved

Kalyan Jewellers customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2020

Kalyan Jewellers Customer Care's response Hi Isr Asha,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: Kalyan jewellers store , vashi , navi mumbai

I paid 2 installment of a scheme out of which i received receipt of only one payment. The payment which i made of rs 5000 is not showing. I made payment through google pay and amt is deducted from my account but it's not even showing in payment column. I called the kalyan store where they gave me this scheme. I tried call center no one is responding. Plz look into this matter. Mail me on [protected]@gmail.com for more detailed or contact me on [protected]. An humble request plz look i to this matter as early as possible

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Aug 11, 2021

Complaint marked as Resolved

Kalyan Jewellers customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2020

Kalyan Jewellers Customer Care's response Hi Richardnera,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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I have purchased gold and I feel something is suspecious during payment.

I have payed the amount before taking the ornament when the gold rate is 4600

Initially they told me that they are charging 18.5% again they reduced it to 16.5%

During payment they asked me to pay for 18.5% and told told me that I was supposed to pay amonunt of today's rate for the 18.5%

Please call me so that I can give invoice details and others in details

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Address: Kalyan Jewellers, 3B, Mandeville Gardens, Opp. Pantaloons, Ekdalia, Gariahat, Kolkata, West Bengal 700019

19-sep-20: we were charged inr 3471 as insurance as part of total payment of inr 390, 000. But no insurance component appeared in the bill and no insurance document was provided. Mistake was acknowledged and we didn't get a credit note, just a sorry. First time buyer at kalyan and terrible experience.

Sep 21, 2020

Complaint marked as Resolved

The concerned branch reached out the day after the date of complaint filing and resolved the issue by providing the insurance document. Happy with the fast resolution.

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Address: Kalyan jewellers 3rd block jayanagar

I took a plan of 11 mont gold installment scheme unfortunately i lost my job and when went back they were telling they will pay only 4k but its a 10 k amount i am read to buy gold for 10k or more but they are not agreeing

Aug 5, 2021

Complaint marked as Resolved

Verified Support

Sep 14, 2020

Kalyan Jewellers Customer Care's response Hi Manickyaraj,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: Pune, Magarpatta

Hi Team,
I have bought Rani haar from Kalyan jewellers Pune Magarpatta branch on 19/6/2016.haar net weight mentioned is 43.860 and beads weight mentioned is 0.270

In this Corona crisis, I need money, so I went to reputed jewellers to sell my haar .After taking out beads and melting I have got 42.072

I have video proof, bill .My bill number is HPRGK003288 in the name of Venkat panuganti. Please assist us :[protected](Venkat)

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Sep 2, 2020

Complaint marked as Resolved

I have contacted Kalyan jewellers supervisor Pune.He understood the problem and provided resolution.Thanks to subani and Umesh sales dept Kalyan jewellers Magarpatta pune

Aug 31, 2020

Updated by Venkat panuganri Corrected phone number [protected]

Verified Support

Sep 02, 2020

Kalyan Jewellers Customer Care's response Hi Venkat,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Hi..My name is Ravi Saini and i am trying to contact cust service but it is showing thetvthe number is incorrect.I have started the akshay scheme last year and i want to get some information about it...please contact me at [protected] as soon as possible.thankyou......

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My issue has been resolved successfully by Kalyan jewellers Punjagutta staff

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Dear kalyan jeweller team,
I purchase 22 carat gold bangles on 27 july 2020, when the rate of 24 carat gold was approx 51820/- so it may be possible that 22 carat gold will be approximately 48k or 49k but the south ex (Delhi) outlet charge rs 50800/- for 22 carat gold.
My bill number is stegpsc00658 dt 27/07/2020 in the name of rajiv kumar.
Please check & confirm, is the rate of gold is correct or not?
We really trust kalyan jeweller so don't expect such type of thing.

Rajiv kumar
[protected]

Aug 5, 2021

Complaint marked as Resolved

Verified Support

Aug 11, 2020

Kalyan Jewellers Customer Care's response Hi Rajiv,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: Malkangiri, Hyderabad

Kalyan jewellers Punjagutta Hyderabad.. Mr. Rama Rao sales man cheated us.. without informing us about insurance for the jewelry.. he added the premium in our invoice.

Please take necessary action against him...

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Address: Palanpur

Sanjay misra supervisor in kalyan jewellers in ahmedabad not answering in satisfied.

Aug 5, 2021

Complaint marked as Resolved

Verified Support

Jul 24, 2020

Kalyan Jewellers Customer Care's response Hi Rakesh,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: Raipur

Sir it is k sreedevi from raipur chattisgarh state, i paid 10000 rupees per month for 11 months, the amount deposited at your end 110000 rupees, at present we are facing severe financial crisis due to covid-19 pandemic situation. So i request you to please arrange to return the amount deposited at your end for emergency use
Registered mobile no. [protected]...

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Address: Sudevan Road, Kandath Complex, Gandhi Bazar Road, Santhi Nagar, Sultanpet, Palakkad, 678001

We have ordered gold for marriage and was provided a date from a sales rep that they will come and collect the money. However when the date came, the corona pandemic was happening and the sales rep confirmed that he will visit us later to collect the money.
Now, he visited us telling that we need to pay the gold rate of today (27 may 2020) as we missed the appointment (Which was rescheduled by the sales rep)
When we called, he threatened us asking us to move legally if we want to.

Aug 5, 2021

Complaint marked as Resolved

Verified Support

Jul 20, 2020

Kalyan Jewellers Customer Care's response Hi Suraj,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: Phase 5 mohali, punjab

I have purchased silver bracelet on 15/05/2020 from Kalayan Jewellers...if we check online the silver rate lies between 45 to 47 per gram but they charged 55 rate. I asked why it was charged hike they said about market tax..i dont know where this tax comes from.

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Aug 5, 2021

Complaint marked as Resolved

Verified Support

Jul 20, 2020

Kalyan Jewellers Customer Care's response Hi Pradeep,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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I purchased a nose of 0.08. Carat from kalyan jewellers, camac street, kolkata stores on 25th jan, 2020 which cost me around 11000/-.

I checked for same product online at their website candere which is costing me way less then rs[protected].

I am attaching herewith the online nosepin which is of.10 carat and cost showing less than what i paid.

I always buy my jewelry from kalyan jewellers and i am feeling cheated this time. I will definitel consider to purchase my next jewelry from some other jeweller who at least not cheat the customer.

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Verified Support

Feb 25, 2020

Kalyan Jewellers Customer Care's response Hi Ruchita,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: Lulu hypermarket sharjah al nadha shop no 5, 97800

I had a very bad experience in kalyan jewelers, i had given a chain for repair which i got it from al nadha sharjah kalyan which was such a poor quality. I gave it for repair on 31st jan 2020 & i was been promised that they will fix it & give a call in 10 days, one sales guy over there was very rude & aggressive. Since so many days we are calling there number & it’s always busy. Today we called lulu hypermarket whom we informed to arrange a call from kalyan. Someone called & said chain was ready 2 days back. When i asked why we were not called he straight away replied that i was not answering which is a lie as i never received any calls from them & later when i said don’t lie & shouted than he said my phone was not reachable were in my phone is never switchoff. This shows how they are careless in there product plus, behavior plus delay in replair plus not informing & telling lies

Aug 6, 2021

Complaint marked as Resolved

Verified Support

Feb 21, 2020

Kalyan Jewellers Customer Care's response Hi Paul,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: KOREGAON BHIMA TAL-SHIRUR DIST-PUNE 412216, Pune, Maharashtra

Hello,
I was left job from kalyan jewellers on 27/11/2019. I have done my 7 months in kalyan jewellers.and my 7 month C.D. was deducted from kalyan jewellers.its two months gone.but my cash deposit not credit in my account.
Kindly request to you please update my all providend fund amount.my joining was 13may.my first payment on 3rd june.p.f. already deduct from my payment.but it not shown in pf.im enquire from p.f. office pune he says its not paid from employer...please update it quickly.
Myself details as per given below

Employee ID:- 37619- Hadapsar Shop.

Name :- Akshay Balasaheb Dherange

Koregaon Bhima tal:- Shirur Dist Pune- 412216

Mob:-[protected]

Kindly insure the clear my PF & cash Deposit & remaining Full & final along with exit Date update on PF site.
Awaiting your reply.

Thanks & Regards,

Akshay Dherange

Mob:- [protected]

Aug 12, 2021

Complaint marked as Resolved

Verified Support

Feb 05, 2020

Kalyan Jewellers Customer Care's response Hi Akshay,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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Address: 2-20-3/56,Uppal ,Hyderabad, 500039

I have enrolled for the one scheme for 11 emis of rs 25000/- per month at kalyan jewellers with 65% bonus scheme and completed the scheme during the year 2018 during that period the gold per gram of rs average rs 2850, and when i gone to store to purchase the gold they have charged rs 3852/-. Really i have shocked and i have lost 20 grams of gold and we have very hard earned money instead of getting benefit from the chit we have lost of one lackh

Aug 11, 2021

Complaint marked as Resolved

Verified Support

Feb 03, 2020

Kalyan Jewellers Customer Care's response Hi Saketh,
Thank you for your post. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers

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J

jaysat

Mar 19, 2020

Kalyan jewellers, Dickenson road, Bangalore cheated us.
Took one hour to prepare the bill after the purchase.
Charged Rs.3000 extra than the bill.

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J

Jbbey ABBEY

Mar 20, 2020

Hi
So sorry to say kalyan jewellers in chrompet staff behavior so bad. And don't know how to behave with customers. Kindly instruct the staffs not to involve so many no of staffs with one customer which we feels very scary and cheap. As I spoke with one Mr. Raman and the way he explained is gentle. This should be the way the staff also follow.

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S

sarmistha senapati

Mar 24, 2020

My money was cut but Kalyan is not showing the installments in the jewelery.In your site just showing me I paid installment of 2 month.that is jan, feb, not march, but i pod for march.why my money is deduct?as soon as possible solve my problem.

Kalyan Jewellers Complaints & Reviews

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Kalyan Jewellers reviews & complaints page 9

Online payment amount not credited kalyan jewellers

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Services not good

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Fraudulent promise

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I paid installment of scheme but no receipt received amt deducted from my account.

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During payment they asked me to pay for 18.5% and told told me that I was supposed to pay amount of today's rate for the 18.5%

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insurance premium collected but insurance not offered

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Gold plan 1 installment paid

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Incorrect net weight and stones mentioned

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Not able to.contact anyone

Issue resolved by Kalyan jewellers

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high rate of gold is charged i. e rate charge of 24 carat instead of 22 carat gold

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Without informing customer they are providing insurance for jewelry

Supervisor

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Request for paid amount return without any interest

misbehavior/unethical behaviour from the sales rep

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Hike charges for Silver rate

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charged more at store than online for same product.

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store related complaint

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I'm complaining about not received cash deposit amount and exact p.f. amount

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11 months chit scheme

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Kalyan Jewellers Complaints & Reviews

File a complaint to Kalyan Jewellers

Kalyan Jewellers reviews & complaints page 9

Online payment amount not credited kalyan jewellers

Post your Comment

Services not good

Post your Comment

Fraudulent promise

Post your Comment

I paid installment of scheme but no receipt received amt deducted from my account.

Post your Comment

During payment they asked me to pay for 18.5% and told told me that I was supposed to pay amount of today's rate for the 18.5%

Post your Comment

insurance premium collected but insurance not offered

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Gold plan 1 installment paid

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Incorrect net weight and stones mentioned

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Not able to.contact anyone

Issue resolved by Kalyan jewellers

Post your Comment

high rate of gold is charged i. e rate charge of 24 carat instead of 22 carat gold

Post your Comment

Without informing customer they are providing insurance for jewelry

Supervisor

Post your Comment

Request for paid amount return without any interest

misbehavior/unethical behaviour from the sales rep

Post your Comment

Hike charges for Silver rate

Post your Comment

charged more at store than online for same product.

Post your Comment

store related complaint

Post your Comment

I'm complaining about not received cash deposit amount and exact p.f. amount

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11 months chit scheme

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