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Kalyan Jewellers Complaints & Reviews

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Updated: Sep 23, 2025
Complaints 392
Resolved
145
Unresolved
247
Good! Kalyan Jewellers values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kalyan Jewellers step up their efforts to fully resolve all complaints 👍
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Kalyan Jewellers reviews & complaints page 9

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N
Nirmala T K
Dec 27, 2020
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Iam Nirmala T K. your's inkarlyan jewellers customer. yesterday I paid one 2000 online payment. debited in my bank account but not show in your Kalyan transaction please verify and sallow this problem as soon as possible sir.
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Kalyan Jewellers customer support has been notified about the posted complaint.
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    N
    Nirmala T K
    Dec 27, 2020
    Resolved
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    Resolved

    I am Nirmala T.K. Customer of your Kalyan Jewelry. Yesterday I paid a 2000 online payment. Debit in my bank account but not showing in your Kalyan transaction please check and resolve this issue as soon as possible sir
    +1 photos
    Dec 27, 2020
    Complaint marked as Resolved 
    My sbi bank statement shows paid to Kalyan jeweller's
    Kalyan Jewellers customer support has been notified about the posted complaint.
    Dec 27, 2020
    Updated by Nirmala T K     I am Nirmala T.K. Customer of your Kalyan Jewelry. Yesterday I paid a 2000 online payment. Debit in my bank account but not showing in your Kalyan transaction please check and resolve this issue as soon as possible sir

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      Y
      Youtube Updates
      from Powai, Maharashtra
      Nov 27, 2020
      Resolved
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      Resolved

      Hello kalyan jwellers team
      We are facing problem here there are very bad customer service treatment
      And they are not properly handle and we are waiting last 1 haur but staff are not response properly.
      Today litterlly feeling embarrassing.
      kindlly request to you please Maintain customer services .
      We are old customer of kalyan jweller. and if we are not getting proper response here, then we will have to think elsewhere.

      Thanks
      Anita sandhyan
      Bhopal
      Aug 5, 2021
      Complaint marked as Resolved 
      Kalyan Jewellers customer support has been notified about the posted complaint.
      Verified Support
      Dec 01, 2020
      Kalyan Jewellers Customer Care's response       Hi Anita,
      We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
      - Team Kalyan Jewellers
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        L
        lsr asha
        Nov 11, 2020
        Resolved
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        Resolved

        Address: Kalyan jewellers, sripuram

        1 year back I gave 10000 in advance to kalyan jewellers, tirunelveli, tamilnadu... They said this is diwali offer for you.. you can purchase gold when ever you need ... But they didn't mention about due date... I also not noticed... Now I gave that offer receipt... They said due date is passed. Now I need my money... Or old gold price Jewell. If they told about due date... I will not wait or let my money to your company... I ask you.. what is the offer for me to put 10000 before a year... Because gold value increased manually... But what about my money value... I need best answer... 10000 is the biggest for us...
        +2 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        Kalyan Jewellers customer support has been notified about the posted complaint.
        Verified Support
        Nov 19, 2020
        Kalyan Jewellers Customer Care's response         Hi Isr Asha,
        We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
        - Team Kalyan Jewellers
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          R
          Richardnera
          Sep 27, 2020
          Resolved
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          Resolved

          Address: Kalyan jewellers store , vashi , navi mumbai

          I paid 2 installment of a scheme out of which i received receipt of only one payment. The payment which i made of rs 5000 is not showing. I made payment through google pay and amt is deducted from my account but it's not even showing in payment column. I called the kalyan store where they gave me this scheme. I tried call center no one is responding. Plz look into this matter. Mail me on [protected]@gmail.com for more detailed or contact me on [protected]. An humble request plz look i to this matter as early as possible
          +1 photos
          Aug 11, 2021
          Complaint marked as Resolved 
          Kalyan Jewellers customer support has been notified about the posted complaint.
          Verified Support
          Nov 02, 2020
          Kalyan Jewellers Customer Care's response           Hi Richardnera,
          We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
          - Team Kalyan Jewellers
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            S
            Swarupa velagala
            Sep 21, 2020
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            I have purchased gold and I feel something is suspecious during payment.

            I have payed the amount before taking the ornament when the gold rate is 4600

            Initially they told me that they are charging 18.5% again they reduced it to 16.5%

            During payment they asked me to pay for 18.5% and told told me that I was supposed to pay amonunt of today's rate for the 18.5%

            Please call me so that I can give invoice details and others in details
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              P
              psccuiimb
              Sep 19, 2020
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              Resolved

              Address: Kalyan Jewellers, 3B, Mandeville Gardens, Opp. Pantaloons, Ekdalia, Gariahat, Kolkata, West Bengal 700019

              19-sep-20: we were charged inr 3471 as insurance as part of total payment of inr 390, 000. But no insurance component appeared in the bill and no insurance document was provided. Mistake was acknowledged and we didn't get a credit note, just a sorry. First time buyer at kalyan and terrible experience.
              Sep 21, 2020
              Complaint marked as Resolved 
              The concerned branch reached out the day after the date of complaint filing and resolved the issue by providing the insurance document. Happy with the fast resolution.
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                M
                Manickyaraj Rajkumar
                Sep 5, 2020
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                Address: Kalyan jewellers 3rd block jayanagar

                I took a plan of 11 mont gold installment scheme unfortunately i lost my job and when went back they were telling they will pay only 4k but its a 10 k amount i am read to buy gold for 10k or more but they are not agreeing
                Aug 5, 2021
                Complaint marked as Resolved 
                Verified Support
                Sep 14, 2020
                Kalyan Jewellers Customer Care's response                 Hi Manickyaraj,
                We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                - Team Kalyan Jewellers
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                  V
                  Venkat panuganri
                  from Pune, Maharashtra
                  Aug 31, 2020
                  Resolved
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                  Resolved

                  Address: Pune, Magarpatta

                  Hi Team,
                  I have bought Rani haar from Kalyan jewellers Pune Magarpatta branch on 19/6/2016.haar net weight mentioned is 43.860 and beads weight mentioned is 0.270

                  In this Corona crisis, I need money, so I went to reputed jewellers to sell my haar .After taking out beads and melting I have got 42.072

                  I have video proof, bill .My bill number is HPRGK003288 in the name of Venkat panuganti. Please assist us :[protected](Venkat)
                  +3 photos
                  +3 videos
                  Sep 2, 2020
                  Complaint marked as Resolved 
                  I have contacted Kalyan jewellers supervisor Pune.He understood the problem and provided resolution.Thanks to subani and Umesh sales dept Kalyan jewellers Magarpatta pune
                  Aug 31, 2020
                  Updated by Venkat panuganri                   Corrected phone number [protected]
                  Verified Support
                  Sep 02, 2020
                  Kalyan Jewellers Customer Care's response                   Hi Venkat,
                  We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                  - Team Kalyan Jewellers
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                    N
                    Naksh Saini
                    Aug 27, 2020
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                    Resolved

                    Not able to.contact anyone

                    Hi..My name is Ravi Saini and i am trying to contact cust service but it is showing thetvthe number is incorrect.I have started the akshay scheme last year and i want to get some information about it...please contact me at [protected] as soon as possible.thankyou......
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                    L
                    L Sunil Kumar
                    Aug 20, 2020
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                    My issue has been resolved successfully by Kalyan jewellers Punjagutta staff
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                      R
                      rajiv556
                      from Delhi, Delhi
                      Aug 7, 2020
                      Resolved
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                      Dear kalyan jeweller team,
                      I purchase 22 carat gold bangles on 27 july 2020, when the rate of 24 carat gold was approx 51820/- so it may be possible that 22 carat gold will be approximately 48k or 49k but the south ex (Delhi) outlet charge rs 50800/- for 22 carat gold.
                      My bill number is stegpsc00658 dt 27/07/2020 in the name of rajiv kumar.
                      Please check & confirm, is the rate of gold is correct or not?
                      We really trust kalyan jeweller so don't expect such type of thing.

                      Rajiv kumar
                      [protected]
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 11, 2020
                      Kalyan Jewellers Customer Care's response                       Hi Rajiv,
                      We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                      - Team Kalyan Jewellers
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                        L
                        L Sunil Kumar
                        Aug 5, 2020
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                        Resolved

                        Without informing customer they are providing insurance for jewelry

                        Address: Malkangiri, Hyderabad

                        Kalyan jewellers Punjagutta Hyderabad.. Mr. Rama Rao sales man cheated us.. without informing us about insurance for the jewelry.. he added the premium in our invoice.

                        Please take necessary action against him...
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                        R
                        RAKESH JAGANIYA
                        Jul 24, 2020
                        Resolved
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                        Resolved

                        Address: Palanpur

                        Sanjay misra supervisor in kalyan jewellers in ahmedabad not answering in satisfied.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 24, 2020
                        Kalyan Jewellers Customer Care's response                         Hi Rakesh,
                        We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                        - Team Kalyan Jewellers
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                          K
                          kanumurisreedevi
                          Jul 2, 2020
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                          Resolved

                          Request for paid amount return without any interest

                          Address: Raipur

                          Sir it is k sreedevi from raipur chattisgarh state, i paid 10000 rupees per month for 11 months, the amount deposited at your end 110000 rupees, at present we are facing severe financial crisis due to covid-19 pandemic situation. So i request you to please arrange to return the amount deposited at your end for emergency use
                          Registered mobile no. [protected]...
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                          surajtgc
                          May 27, 2020
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                          Resolved

                          Address: Sudevan Road, Kandath Complex, Gandhi Bazar Road, Santhi Nagar, Sultanpet, Palakkad, 678001

                          We have ordered gold for marriage and was provided a date from a sales rep that they will come and collect the money. However when the date came, the corona pandemic was happening and the sales rep confirmed that he will visit us later to collect the money.
                          Now, he visited us telling that we need to pay the gold rate of today (27 may 2020) as we missed the appointment (Which was rescheduled by the sales rep)
                          When we called, he threatened us asking us to move legally if we want to.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 20, 2020
                          Kalyan Jewellers Customer Care's response                           Hi Suraj,
                          We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                          - Team Kalyan Jewellers
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                            P
                            Pradeep Chamoli
                            May 15, 2020
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                            Resolved

                            Address: Phase 5 mohali, punjab

                            I have purchased silver bracelet on 15/05/2020 from Kalayan Jewellers...if we check online the silver rate lies between 45 to 47 per gram but they charged 55 rate. I asked why it was charged hike they said about market tax..i dont know where this tax comes from.
                            +1 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 20, 2020
                            Kalyan Jewellers Customer Care's response                             Hi Pradeep,
                            We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                            - Team Kalyan Jewellers
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                              R
                              Ruchita Kala
                              Feb 22, 2020
                              Resolved
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                              Resolved

                              I purchased a nose of 0.08. Carat from kalyan jewellers, camac street, kolkata stores on 25th jan, 2020 which cost me around 11000/-.

                              I checked for same product online at their website candere which is costing me way less then rs[protected].

                              I am attaching herewith the online nosepin which is of.10 carat and cost showing less than what i paid.

                              I always buy my jewelry from kalyan jewellers and i am feeling cheated this time. I will definitel consider to purchase my next jewelry from some other jeweller who at least not cheat the customer.
                              +1 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 25, 2020
                              Kalyan Jewellers Customer Care's response                               Hi Ruchita,
                              We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                              - Team Kalyan Jewellers
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                                P
                                PaulDmello
                                Feb 20, 2020
                                Resolved
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                                Resolved

                                Address: Lulu hypermarket sharjah al nadha shop no 5, 97800

                                I had a very bad experience in kalyan jewelers, i had given a chain for repair which i got it from al nadha sharjah kalyan which was such a poor quality. I gave it for repair on 31st jan 2020 & i was been promised that they will fix it & give a call in 10 days, one sales guy over there was very rude & aggressive. Since so many days we are calling there number & it’s always busy. Today we called lulu hypermarket whom we informed to arrange a call from kalyan. Someone called & said chain was ready 2 days back. When i asked why we were not called he straight away replied that i was not answering which is a lie as i never received any calls from them & later when i said don’t lie & shouted than he said my phone was not reachable were in my phone is never switchoff. This shows how they are careless in there product plus, behavior plus delay in replair plus not informing & telling lies
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 21, 2020
                                Kalyan Jewellers Customer Care's response                                 Hi Paul,
                                We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                                - Team Kalyan Jewellers
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                                  A
                                  Akshay AD
                                  Feb 3, 2020
                                  Resolved
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                                  Resolved

                                  Address: KOREGAON BHIMA TAL-SHIRUR DIST-PUNE 412216, Pune, Maharashtra

                                  Hello,
                                  I was left job from kalyan jewellers on 27/11/2019. I have done my 7 months in kalyan jewellers.and my 7 month C.D. was deducted from kalyan jewellers.its two months gone.but my cash deposit not credit in my account.
                                  Kindly request to you please update my all providend fund amount.my joining was 13may.my first payment on 3rd june.p.f. already deduct from my payment.but it not shown in pf.im enquire from p.f. office pune he says its not paid from employer...please update it quickly.
                                  Myself details as per given below

                                  Employee ID:- 37619- Hadapsar Shop.

                                  Name :- Akshay Balasaheb Dherange

                                  Koregaon Bhima tal:- Shirur Dist Pune- 412216

                                  Mob:-[protected]



                                  Kindly insure the clear my PF & cash Deposit & remaining Full & final along with exit Date update on PF site.
                                  Awaiting your reply.



                                  Thanks & Regards,

                                  Akshay Dherange

                                  Mob:- [protected]
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 05, 2020
                                  Kalyan Jewellers Customer Care's response                                   Hi Akshay,
                                  We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
                                  - Team Kalyan Jewellers
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