[Resolved] Kalyan Jewellers — Customer service | |||
We went to buy our engagement ring. A diamond ring specifically VVS1/VVS2, D/E/F, 0.60 and 0.70 Carats. We had everything clear in our mind. With particular parameters. However, we required quotation of all permutations and combinations to make a rational decision after discussing with our parents and would made final offer since our engagement is after 15 days. But sales representative were too arrogant to understand our situation and didn’t allow to take quotation. I don’t understand why would you hire such uneducated and untrained salesperson. Seems like we made a mistake by choosing to step in at “Kalyan” for our special occasion. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Kalyan Jewellers customer support has been notified about the posted complaint. Verified Support Jul 05, 2021 Kalyan Jewellers Customer Care's response Hello Vrushali, Thank you for your comment. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail. We value your suggestions. Team Kalyan Jewellers | |||
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+91 48 7243 7333
TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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