Kalyan Jewellers — Purchase Advance scheme fraud

Address:New Delhi, Delhi

I Enrolled in their monthly purchase advance scheme where you deposit a fixed monthly amount and by the end you get any product at a discount of that value. Upon going to the store on the 8th month, i was told that i cannot select anything from the store, and only from some booklet which they showed. This above term is not mentioned in their terms & condition on the letter i got from them when i started this scheme.
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KALYAN JEWELLERS I AM ALSO SCHEME MEMBER, I HAVE SELECTED 1 ITEM, I GOT THAT ITEM WITH HALLMARK & CORRECT TIME, NO FRAUD THIS COMPANY, ITS A BRANDED SHOWROOM & MY FAMILY MEMBERS ALSO GOINING, FIRST UNDERSTAND TERM & CONDITIONS .
Hi All,

Even my parents are also facing the same problem. At the end of the scheme Kalyan jewellers are asking to select an ornament out of few collections earmarked. Otherwise they are asking to pay 30000 more to get the jewels of our choice. Also the price per gram is as per the market value during the date of purchase. Why the hell we should pay in advance and get harrased by fraud schemes with negaive benifits ? We all should raise this issue. RBI has laid strict policies for gold saving schemes and in spite of this we are being cheated nicely.
Kalyan Jewelers is absolutely a Cheating Jeweler. What Mr. raj.kumar99 uploaded is totally incorrect. They still follow the same method. We have to select from a brochure given to us and not anything other than that. If we want the item we choose other than the brochure shown, there should be extra charge. Mr. raj.kumar99 seems to be their own person or making false statement about the company. Or he has been paid for making such statement. Of course it is a branded company, but it does not mean that they do not cheat customers. Three of my friends were cheated by Kalyan Jewelers, like not making promises made, giving inferior quality and charging exorbitant making charges.

They spent crores of rupees on ad by putting superstars like Amitab Bhachan, Abhishek Bachan, Aishwarya Rai, Prabhu and lot of other south Indian superstars by spending crores of rupees. From where they get so much money. It is by cheating poor customers. Other how can they afford such a huge amount of money. From where they were paying these money. From their own pockets? No businessman will do that. I have also see several other complaints against Kalyan Jewelers. A man from Hyderabad lodged a police complaint against Kalyan Jewelers in Hyderabad for cheating him by supplying inferior quality of gold. So-many friends of mine stopped going to Kalyan Jewelers and instead they choose Malabar Gold.

In fact the money they spent in terms of super-stars' advertisement, the money should spent for the benefit of buyers. That is the true human spirit, which many jewelers follows. Do they think that by seeing above superstars, we will be complelled to buy from Kalyan? No ... never. Now it is becoming a practice that a customer once visit Kalyan never go back again. That is the situation prevailing. They are loosing business because of their cheating mentality of Kalyan. The Coorg-based owner of this firm selected superstar managed customer style. He should not think that customers are fools to believe superstars saying Kalyan Jewelers is giving pure gold and genuine Jeweller. The Coorg-businesman is wrong. She should change his strategy by giving quality services to customers, and keeping promises made.

In my case there was some delay in making instalment, for they are asking for extra making charge that is 13% instead of the originally agreed 8%. Any way, I am not going to leave this issue here. I will definitely take it further. One day, customers are going to see in TV. They will not see Superstars in TV, they will see other news about Kalyan Jewelers.

This is just a warning only. More are expected!

R Chappadi
Pradeepsel123's reply, Apr 15, 2017
I completely agree you. My self also felt fraud in gold chit in same way.
Mr Prashant Mishra, who is an employee of Karve road branch, Pune, is providing nice services to the customers. However the overall services of Kalyan are totally unsatisfactory. They are not meting their promises. On 31 Oct 2015, I made some purchases. Their services are not upto the mark. Customers are always facing problems due to their server disorder. Yesterday evening I made some purchases & while returning I put unsatisfactory comments in their suggestion book.

Further, since yesterday I could not get the pakka bill (invoice) due to their server problem today I again approached to the shop for the same.

Till this movement, I am not in receipt of the same & also no any type of communication from them.

THE WORST SERVICES.

All are suggested to take care before approaching Kalyan.

Bhalchandra Sabane, Pune,
Mob : [protected]
I also got the same experience from Kalyan Jewellers, Karve Road, Pune when I went for purchase of ornament the sales man of the counter compulsarily enrolled me to purchase advance scheme at that time the counter of payment person told that you will get the rate of gold at the time of selection and now they are telling that you will have to pay at current rate and out of brochure product making charges discount for scheme will not allowed. So worst services.
Asawari Kulkarni
Umadevibolneni's reply, Oct 28, 2017
Ya correct
Myself Pradip kumar Mishra from cuttack, Odisha.I also suffered.They told to select products from the booklet.
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