Kalyani Motors Complaints & Reviews

Insurance policy not Recived
8 monts ago
Mob:[protected]

We got our first SUV with all excitement from Kalyani (Mysore) on 27th May 2023.

We were due to give our car for the first service and we decided to give it Bangalore as Kalyani service center is nearby to our place and we wanted to get the service done from them.
We called and informed them well in advanced (on Thursday) to pick our car on Saturday at 10.00 AM.
We got a call on Friday asking us to reconfirm and we did reconfirm that the car has to be picked by 10.00 AM on Saturday.
On Saturday, the car was picked at 12.00 PM (1st Dissapointment)
We were told that the car would be given basic first time service and the car would be given back at 6.30 PM.
We waited till 6.30 PM and when we dint receive the car, WE HAD TO CALL AND FIND OUT THE STATUS and only then we were told that the car will be delivered by 8.30 PM (Second Dissapointment).
We waited till 8.30PM and when we dint receive the car WE AGAIN HAD TO CALL AMD FOLLOWUP and only after that we were told that the car would be picked by 9.00 or 9.15 PM (3rd Dissapointment).
The car was delivered at 10.00 PM.
When we recieved the car finally, the car condition from the outside was so horrible, completely dusty, oily and smudgy, it was so devastating to see our new car in this condition after giving it to Kalyani from whome we bought that car tursting that our car will be taken complete care (4th and highly Dissapointed).

We then go and check from the inside to only be informed by the delivering driver that the sunshade on the driving seat side has been broken and thrown on the back seat and he bought it to our attention and also informed our point of contact from Kalyani (5th and completely shattered with Kalyani service).

All our excitement of our new car and service has vanished with this kind of service and now worried how is the journey of the new car's ongoing services be with Kalyani as the first service with basic serving itself has gone to this worse experience.

I am bringing this to your attention with a very heavy heart and fuming with anger at the same time.

Do revert with a solution for this and it better be something reliable else will this will be escalated in every platform possible.

Last month may 21 st I wants to delivered wagon r car.. I will pay extra 4000 executive person extra money will pay she is not give receipt ... executive name kavitha Kalyani motors saraki signal jpnagar kindly return my money

I have booked the Tour-M vehicle in Kalyani motors Gollarahatii Magadi Main Road branch. At the time booking sales persons will talk nicely by telling wrong information and promising about vehicle delivery dates. Once the booking is done then you will face reality of Kalyani motors.
Connecting through calls/ mails never 👎 respond.
They won’t give any updates about vehicle.
Sales person and Managers are same about the response to customers, which won’t give any respect.

Worse service i have ever seen in my life and rouse behaviour of employees

Dear Sir / Madam,
I periodically get my Maruti SCROSS (KA05NA9877) vehicle serviced in your Bannerughatta Road, Bilekehalli Service Center. The car is less that 3 years old and has been driven for ~18500 KMs only, I had given my car last at your service center in May-2022.

My car broke down on the highway in Dindigal, Tamil Nadu last month. This is because the coolant got exhausted and the engine got over heated. I had to spend Rs 33000 to get it repaired.

My complaint is, when I had given my car for servicing in May-2022 why was the coolant not changed if it was getting over ?I have only driven ~4000 KMs after the servicing.
Also, why did the coolant get over by ~18500 KMs. i'm told the coolant should we working till more than 20000 KMs.
Overall a bad experience for me.

My brand new Grand Vitara ( 10 days old) was showing hybrid malfunction issue . The car was taken to the service center on 6th April and till date the dealership has not come back with an update on by when will the car be delivered back.

MSL team called to explain the issue but there has been no email /phone call from the dealership to even acknowledge the ordeal I am going through.

To top up my bad experience, neither the sales team nor the service team respond to my calls.

After buying a 25L car, this is what I experienced and Maruti claims Nexa is their premium segment ...how??

Hi,

I am Mahendhar, I took delivery of brezza ZXI vehicle in the name of Rojarani D w/o Mahendhar from Kalyani Motors, L B Nagar, Hyderabad last 2 weeks back (dt: 25/03/2023), at the time of delivery they promised to me these items including mud flaps, foot mats and body cover for free but they charged full amount and charged money without my knowledge/permission. After that I asked to them return the amount to me They say everyday they will solve your problem today but it still hasn't happened…

Kindly request refund my extra amount and resolve my complaint as soon possible …

Thanking you….

Regards
Mahendhar D
[protected]

My car number is KA02MF3427, three times I went kalyani motors Magadi road, spent around 50K for three service. After each service I am always revisiting to rectify unresolved problems. This is third time Representative called me and assured me for better service, but they did not do it. after the service I am not using my Car, my family is afraid of come along with me. If I call them, they are telling me to revisit the service center (Kalyani motors) for each services minimum 2 to 3 visits are there... Recommended to close this Magadi road Branch for better name. None of the technicians are good.

Nobody is responding from Kalyani motors I am not sure where to complaint I am worried I will definitely not recommend to any one to buy car in Kalyani motors

This is from baptist Hospital we purchased a vehicle from Kalyani motors, made 100% payment, and have not received the receipt for the vehicle, In spite of repeated follow up the invoice is yet to receive - Companint against Kalyani motors kalyani nagar, Bangalore.
The Sales manager and the sales executinve Ms. Gayathri high unprofessional, mail communication is attached,
revert back to us at: [protected]@bbh.org.in

Hi,

On 20th August 2022, we had booked Maruti Ertiga Swift ZX+ at Kalyan Nagar, Bangalore 560043 branch.
Amount Paid Rs.11000
Customer Name: Aarti Noela Marianus
Customer ID: [protected]
Receipt No: [protected]
Booking receipt attached.

There was no communication regarding expected date of delivery from your team, It was a very frustrating wait time.
By 28th October, I had decided to Cancel my booking.

I had given the cancelled cheque leaf to my RM, Akshay V reddy, at Kalyan Nagar on 30th Novemeber 2022, by whatapp.
From then till, today, every week I remind your team to send me my refund.
My money is still not returned.

One of the worst customer experiences of my life.
I want the team to take up the matter with the concerned officials, also to the omsbudsman and initiate my refund immediately.
This delay of 4 months is day light robbery.. and I expect the refund with 6% interest.

Awaiting your reply
Aarti

Mcp insurence...

Promised to pick the vehicle and they did not pick up. KA03 MX1581
Service Engineer Name:
Nagarjuna
[protected]

Dear Sir, I am harish V. i have Dzire car and given for service after met with an accident. During billing instead deduction, addition has been done and excess amount collected. I have the bill copies, receipts of the same. I have highlighted the same in red color mark. Kindly look into this and refund needed. This bill was 2018 year. But now i have seen this.

I receive calls almost every day checking if I’ve enquired regarding Alto. I’m facing this issue for almost a month now. I’ve been patient enough to tell every agent that I’m no longer interested and to add my number in DND. The agent says they’ll add my number in not to call marketing list but I continue to get calls. This is annoying right now. I no longer wish to receive calls from Kalyani Motors. This is not the way to treat customer and annoy them with the same questions and calls every single day in spite of telling to stop calling.

I had sent my baleno for regular service. I had explained to Mr Amjath all the problems I have. The sensor was beeping continuously due to which the battery was draining out. The brake lights/ indicators werent working.
To my surprise, the car was sent back without rectifying any of the problems, To add to the problem he connected the sensor to the sound making it even worse. Now the sensor is beeping with lot of noise disturbing the neighbours. Im frustrated with the whole episode. I called to complain about the same, the attitude of the Mr Amjath and the front desk is appalling. They have not reverted or rectified the issue. There is absolutely no response from their end

Kanakapura Kalyani motors Prasad is given body shop repair last 5months back .shivushankar and Jhon Vicent is head of the service department is taken car repair therfore stepin tyre exchange with broken tyre without replacing new tyre with insurance claim .old tyre only they putten Liberty insurance.jhon is not customer properly please give suspend jhon with any cost.he is not respect to the customer..prasad number [protected] pls rectify as soon as possible

I don't car you only take the car ok na

I had biught wagon R from kalyani - avalahalli branch in 2015. Since then i give them only for service and i was fine all this while. But end last year i gave car for service after that i started facing issue with my automatic car key..i had to start locking/ unlocking manually and not automatically. To rectify this i though in my next service ill ask them to do needful however in august 2022, i gave for service and it was rectifued but again i am facing same issue. On top of it they lost my wheel hup cap and i called them for same but least bothered