Pasco.in Customer Care

Complaint against newly purchases tata ace gold, as it has faulty metre (speedometer) at the time of delivery.

Mr.amit gupta (pascos nangli poona)
Mr. Sunny khurana (pascos okhla)
Mr. Ritesh arora ( pascos okhla)

is not providing any satisfactory solution till date.

Also the HSRP delivered to me is not having a single ribit(nut bolt) with it.

Pathetic response from all of them.

I am feeling harassed and cheated.

I purchased baleno sigma model from pasco mg road branch on 13th december, 2021. I purchased special kit with my base model. In that kit, i got pioneer's touch stereo. I have been facing alot of difficulty with that stereo in a manner that my voice is not reaching on the other side. I am able to hear the other sides voice properly but my voice is not reaching there. I am unable to use the bluetooth of the stereo properly.

Dear Sir,
I visit to true value on 6th January and final a swift vdi car. Yours staff confirmed me ok tested and true value certified car delivery on 10th January at 10 am. I have done three lac RTGS on 8th January and confirmed to Mrs Tripty. I again talk yesterday Tripty about my car delivery, She confirmed me for delivery at 10 am Sunday. I reached at your office by 12pm today, I wait for delivery, now at 01:15pm Mr. Neeraj and Mrs Tripty show my car but car us not ready till now. I want to ask yours management, who will be responsible for my this hrashment and miss behavour. Mr Neeraj is not giving any proper response about this. Please help me and look in to this matter asap. My contact number- [protected].

Regards
Raman Lamba

My car no is HR26CV6855, few days before pasco done the service of 120000 kms. At 122000 kms again some work is done in Nov.20 last.After 400 kms runs engine overheat.Safetly not trip.Now your advisor says engine seage . where i am faulty.Please do needful.
Name: PARITOSH VASUDEVA
Cont. [protected]

Workshop staff fraud with me in an taking an insurance claim

Respected Sir,
I got a call from your executive regarding my car’s routine service 3-4 days ago.
When i visited your sohna toad alipur pasco service center I was denied to avail free service and compelled to agree to paid service which i denied.
Due to lockdown 2nd service of car delayed and it was done on 8000 km instead of 6000 km.

Now, unavailable public transport forced me to go by car so now my car at 17000km and after all confirmation from your employee rekha phone no [protected] i visited your pasco service center sohna road alipur to avail service .

After kept me waiting for an hour they denied me to avail free(3rd) service and advised that you can get it done for free from the retailer where you purchased this.
My car is only 9 month old.

I found your staff misguiding incapable and impolite along with unprofessional attitude.

I regret to purchase a car from maruti.

Sanjeev
[protected]

Hi,

I am Amit kumar, using Nexa Baleno Delta which was purchased on April 2019. I got my insurance renew from Pasco and 3 days back I got to know that my vehicle registration number is wrong on my insurance policy. I have already requested to one executive at Pasco workshop sector 18, Gurgaon on date 18th Aug 2020. I didn't received any confirmation or process update from them. Please help me regarding this issue its very critical for me.
The correct registration number should be HR82A1321 on Policy No - M10029519

Please find details below
Policy No - M10029519
Vehicle Registration Number - HR82A1321 (correct)

Regards

Amit Kumar
[protected]

Hello,
My name is vinay bisht owner of maruti baleno uk07bv0169. My vehicle got repair in your body shop and the work done in my vehicle is pathetic paint work very bad body got rust from several areas and while driving the vehicle there are several sound of body comming out and parts are not well fitted there are gaps in many areas in exterior body. I received my vehicle on 27 jan 2020 but due to lockdown i am not able to come to body shop so please provide me a mail regarding the same for the acknowledgement so after the lockdown i can bring my vehicle to you to re repair. Please revert me asap for your quick response else i am going to escalate it furthermore.

Thanks
Vinay
[protected]
[protected]@gmail.com

Hi, I have a Baleno car bought in 2017 July. I have this car to Pasco in Sector-17/18 in Gurgaon. My car no is HR26 DG 8235
The car in not cleaned properly and in worst condition. The eats were so dirty as if somebody has food on it and done something. It all in bad condition. We have paying such BIG amount for the servicing and this is the 3rd time I have a worst experience with Pasco. When we called the guy that the seats are dirty, he said that it will be fine after dry cleaning, sorry but our seats were in brand new condition as the car has not even completed 1 year. Surprised!!! This is the worst experience and I woul never suggest anyone to go there. Pls take it up seriously!!!
Thanks Shikha
[protected]