Popular Maruti Customer Care
Popular Vehicles And Services Ltd
Customer satisfaction rating: 5%
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COMPLAINTS

Popular Maruti Customer Care

Popular Vehicles And Services Ltd

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Address
Kuttukaran Centre, Mamangalam
Kochi
Ernakulam District
Kerala
India - 682025

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
5%
Complaints
43
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Popular Maruti related photos (6)

Popular Maruti Complaints & Reviews

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Popular Maruti — long delay in delivering a car after repair...

 shijo philip on Oct 12, 2017
My car (New vehicle ciaz 191) was given to popular maruthy boady shop near karamana on 27/09/2017 with the damage of dicky and one rear light with gd report. Whlie taking the vihicle superwisers and the people in charge were given me the assurance that they will give back the vehicle with in a week. But to my regret today 16 day elapsed. Today itself (12/10/2017) they promised of giving back the vehicle. Late evening they said that they couldnt hand over even tomorrow (13/10/2017).

Everytime i enquire the said that they are waiting for parts.

If they initially communicated...
Complaint comments  Read comments Complaint category Stock Market

Popular Maruti — non delivery of cellurion vxi amt blue booked on 30-08-2017

 pks devan on Oct 10, 2017
I have booked maruthi celurion vxi amt blue on 30-8-2017 thrugh popular vehicle nalanchira trivandrum outlet. It is promised me 30000/ offer and deliver the vehicle within 30 days at the most.
I am very very sorry to inform you that till today vehicle not depatched and informed that the offer of 30000/ is not available now and onthe other hand i have to remit 17000/ more now the justification is that some small changes in the otlook of the vehicle done, stiil now it is not informed when i am getting the vehicle it is highly unfair to the customer. Purpose of booking is defeated, hence i compe...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Popular Maruti — fraud staff at popular pulsar rs 200 bajaj service centre ernakulam

 Vineeth mv on Oct 7, 2017
This is with regards to the fraudulent activity that i hav gone through when i had yo claim my rs 200 bike in the popular bajaj service centre ernakulam ayyappankaavu. I met with a small accident bt no human injuries bt bike just skid with a small dent on the side the panel and the handle got damaged. I planned to claim for the same and i went to the spare part showroom in ernakulam to claim it since it is been done there. The staff sharon said since it is b2b insurace we can change it. Later he said there is a patchwork on the radiator and that need to be done from outside workshop and charged...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Popular Maruti — not delivered the car after false promises

 jibilkv on Aug 26, 2017
Sir,

I have booked maruti dzire vxi amt blue with the dealer popular vehicles and services, trivandrum branch.
On 4th of august i have got an intimation letter from the dealership that the car has been despatched on 27th of july 2017.
The letter also says, the car will be reaaching the dealership by 15 days.
Based on that i have done the full payment for the car.
But until now (26-08), the dealership is not confirming on the delivery date.
The regional manager, regi varghese also not keeping his word.
He changes his word two times.
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — non receipt of satisfactory solutions

 rameshnair1977 on Aug 23, 2017
Respected sir,
I wrote a complaint against popular maruti on 19 aug 2017. As per your site the problem will be solved or attended by two days. I did not get any call from your staff side especially regarding this matter i inquired this problem with mrs thanmayi ccm chennai she told me i will report this matter to higher authority but no reaction or initiative to my complaint. My complaint no is 1669794. Could you please resolve this problem as early as possible....
Complaint comments  Read comments [1]Complaint category Car Dealers

Popular Maruti — insurance hard copy

 Roopesh Sethu on Aug 22, 2017
My name is sethumadhavan the vechicle reg number is KL-11-BD-6396. I have given for renewal of insurance is given on 11/8/2017 but till now i didn't get the hardcopy of it and your continues message is coming for renewal the insurance. Today when i called they told that the insurance copy will sent to you but till now 21:41 the copy didnt receive. For collecting the amount they came to me on right time.Is like this you are processing?
Recepit number for you collect the payment 14273
Can i get any reply for this from your side
The agent name: Popular Vehicles and services, Malaparamba,...
Complaint comments  Read comments [2]Complaint category Insurance

Popular Maruti — non receipt of govt incentives for promoting hybrid vehicle

 rameshnair1977 on Aug 19, 2017
Respected sir,
I ramesh s mob no 9048704252 purchased a maruti ertiga vdi shvs from csd through from anna nagar chennai popular showroom and temp registration from chennai and permanent from kerala. Receipt of rc i mailed it to chennai. Mrs saumitra (9043067734) and mr rajeev (9043066084) was dealing with me. They assured me it will be receiving you as early. I enquired many time to mr rajeev and he told me it is on process from their account section. I asked him why you r not taking any bank account from me to transfer the amount then he told me that cheque will be collected from here or...
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — Miss use my car

 nithoo444 on Jul 3, 2017
Hi,
i have given my swift KL18K-8093 vdi for 40000km service to popular service Center vatakara, (Madappally ) my car is miss used by these service partner, i found scratches on my car after servicing, and not even cleaned properly, i feel shame on this company M/s Popular service center (Madappaly )vatakara, I won't recommend any body to service in this company anymore, If your continuing your service like this very soon you can shutdown it....
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — Popular maruti adimaly branch has let me down

 Reeves Paul on Jun 20, 2017
I have booked an alto 800 in adimaly branch under mr. Deepu, your sales head last month. I have paid rs.40000/- (Rs.35000/- via cheque and rs.5000/- via account transfer). Further i had given two request letters to cancel the booking one last month and one this month. But your adimaly team has not taken this into consideration and now are threatening me that i will loose rs. 60000/- if i donot take the the car since tp is done. But i have given the first request letter before the loan was approved by hdfc. Your team has failed to stop this. I humbly request you to refund the amount since i am told...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Popular Maruti — Claim not cover whole damage

 BhaGyesh PanChal on Jun 9, 2017
15 days ago one of my customer bring his dzire car to our workshop for claim work. His car dashed with bike rider from front and his rhs fender, front bumper and bonnet had been damaged. Insurance company will only cove rhs fender and bonnet not cover only 2500 rs. Front bumper because customer also agree to pay painting charges rs.4500 according his policy but insurance company told that multiple lost happened in this case. What a cheep!!! 1 i request you to all please dont buy royal sunderram insurance. Customer will mentally harreshed from last 15 days. But still bruttle behavior continue from...
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — Reverse parking sensor with camera - fixed by popular vadakara [Resolved]

 sathiankarayad on Jun 3, 2017
I had purchased a wagon-r vxi-metallic bakers chocolote (Chase no ma3ewde1s00c04359ch - engine no k10bn7909684 on 16-003-2017 from popular vehicles and services ltd, nh vatakara and fitted other accessories. Reverse parking sensor and camera also fitted this vehicle for rs at about 12.500 /-. On checking the visible of the said camera is not clear. On verification i understood that the pixels of the camera is very poor. I approched the showroom after 1 week. The manager and staff verify the camera and opined that the camera may be replaced. I again approached the showroom and replaced front portion...
Complaint comments  Read comments [1]Complaint category Car Dealers

Popular Maruti — Maruti swift dzire tour

 Raja@1234 on Jun 2, 2017
Sir / madam,

I have booked the maruti shift desire tour at popular vehicle at chennai anna nagar branch on 08.02.17, name, d. Raja. Almost 4 months completed.

But not yet get the vehicle, i have many times gone to show room to enquired of my vehicle status. They told irresponsible answer like all are maruti mistakes & not our mistake

I came to know that maruti service is good but no response from your showroom manager mr. Rajkumar (Popular vehicle anna nagar branch chennai)

Pls look into the below mail for amount paid details and no reply...
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — Tyre bulging new swift [Resolved]

 Babu Idikkula on May 19, 2017
Dear sir
Complaint raised 11.05.2017 popular maruti service pathanamthitta
Reg no kl 03 ab 2017 new swift
4 tyre buldging

Sir
The above complaint still didn't solve. Need to change defective part at the eartist. If you are unable to resolve the issue kindly return my vehicle with a new vehicle after a week l will be leaving the vehicle at your showroom...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Popular Maruti — Complaint on car service

 Bifin on Feb 17, 2017
I have a complaint reagarding with your service.
When I approached your thrissur service centre for my car's 3rd free service on 15-02-2017, I did Teflon coating on my car by the compelling of your staffs. After the service, I got my car on 16-02-2017 evening . But there is full of scratches on my car where you did Teflon coating. When I came again to your service centre raising my complaint on 17-02-2017, after analysing all, your staffs said that they can't solve this- please come back on 20-02-2017. They also committed the faults. I have already lost my leave on 17-02-2017. I had monetary...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Popular Maruti — Sales person

 dentacare on Jan 13, 2017
I Mrs Sminy thomas T, had purchased Alto 800 on sep 16. He was very arrogant and irresponsible through out the dealing. for eg. he says he will give me receipt today evening, but i will be getting only 2, 3 days delayed, that also after sending sms, he never attends my call. They didnt add my initial on insurance n in temporary reg. they made me n my family weight for 2 1/2 hrs for delivering the car. He said rs 8500/- for kenwood stereo with fitting charge n aerial. but during car delivery there was no Ariel, he said you have to pay extra rs 750/-. i am CHEATED. still i didn't complaint. now when...
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — Complaint of the vehicle after service

 Rajesh T.N on Jan 4, 2017
Sir
My swift vdi car was a complaint and I gave the car in popular kottarakkara for checking the complaint.after check up they told there is battery pblm only and there is no other pblm with the vehicle.next day I charged the battery for 24 hrs .on the next day during the driving it is noticed that there is some sound from the vehicle.on 31st December I complained about this matter in the no.04842341134.but till date nobody contacted me....
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — Center lock issue

 9446715669 on Oct 11, 2016
Sir
I am shyam from eramalloor{alappy], inform u that after my paid car service[29-8-2016] in popular service centre. [address-north service centre, near lisie hospital, kochi.] my car center lock is not working. I inform to service centre and there is no action taken for rectifying the issue. I call the service centre on 08-10-2016
And the response is that the service engineer will come and rectify the complaint on 11-10-2016. But the engineer is not come and again i call the service centre on 11-10-2016, morning but the response is that"i call the engineer and inform u sir". But...
Complaint comments  Read comments [3]Complaint category Car Service Centers

Popular Maruti — Maruti omni cargo

 Jayakumar Govinda on Jun 30, 2016
I booked a maruthi omni cargo on 3 june 2016 by paying rs. 3000/- with popular vehicles cherthala, branch of popular vehicles, eranakulam (dealer code 2701 and customer docket no. ekm 8953. they promised me that they will deliver the vehicle within 10 days. they told me that the vehicle has arrived in kochi and they have demanded rs. 37, 000 more on 9 june 2016 and i gave a cheque for rs. 37, 000 (no. 787476 of punjab national bank, chennam pallippuram branch) dated 10 june 2016. i happened to know that maruti has stopped the production and on inquiry with the dealer i didn't get a clear reply so...
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — Swift car tyre issue (appolo tyre)

 advocate santhosh on Dec 26, 2015
My name is glory shanthakumar mobile no 9444129084 i brought new maruti swift car TN02 BC 0979 june 2015 at popular maruti annanagar chennai sales person name Dinesh on the day i said need car with MRF tyre but the person gave me car with appolo tyre, the sales person said the tyre is guarantee, after two month the Tyre is blast on the running condition and then i inform to the sales person no response again i check the showroom they said the sales person Dinesh left the job, then i contact customer service manager mr Anand and i explain all the details and handover the tyre to him he sent the complaint...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Popular Maruti — Service

 muthumontr on Nov 19, 2015
Sir, I purchased a Maruti Wagon R (Lxi) from Popular Vehicles at Alappuzha outlet, which is under Ernakulam region.From the very beginning itself I have faced irresponsible attitudes from the part of salesmen and authorities of this outlet. At the time when I reached there taking delivery, the car was not at all washed and on my enquiry, they took it for washing and after two hours the car was delivered with scratches at the left door and the car was still running under that condition. At the time of enquiry, before the purchase of Wagon R, they offered me a sum of Rs.8000 as "exchange offer"...
Complaint comments  Read comments [2]Complaint category Car Dealers

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