Popular Maruti Customer Care
Popular Vehicles And Services Ltd
Customer satisfaction rating: 3%
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COMPLAINTS

Popular Maruti Customer Care

Popular Vehicles And Services Ltd

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Address
Kuttukaran Centre, Mamangalam
Kochi
Ernakulam District
Kerala
India - 682025

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Customer satisfaction rating
3%
Complaints
59
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0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Popular Maruti Complaints & Reviews

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Popular Maruti — regarding service

 bala232009 on Aug 17, 2018
I want to update my mind stress, financial losses and your employees carelessness.

1.In 2015 my car met with accident and went your Body shop @ Saligramam.Lack of carelessness water went inside car Ac and Clutch assembly.But your people's not even checked that issue .

2.By the time I got transfer to Gujarat, my own expenses I get it repaired another maruthi service station.Almost RS -11000 -losses.Plaese check my service history if you have doubt .

3.Steering Gear Box also disturbed that accident, but your people's not even informed me.That repairing...
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — regarding higher charge over the plan budget

 Epanil on Jul 13, 2018
I have got a budget plan of rs 7600 for the wagon kl31 c 99 for its maintance . But the final bill came to 9211 rs ..bill Id [protected] .

As the suggetsed amount was 30 percent less I hope it is not a favorable approach to me. Please consider this request and fix the amount to what your employee was offered though the work was fine

Please take this into concern and I expect a reply at the latest...
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — regarding spare wheel missing

 unni2255 on Jun 26, 2018
Sir,

I have done my second free service for my alto 800, kl-38-f-9197 on 12.03.2018 at popular services. On service time the exicutive give me the check list and it is clearly mentioned that the spare well is their, after 2 week my vhl got puncherd and i have noticed that the spare wheel was missing, and i have called the popular servise thodupuzha and not received any solution,...
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — booking amount refund

 jimod jimus on May 24, 2018
Dear sir or madam
Iam jimod v v from thrissur. Kindly i booked a used car wagnor 2 days before, from popular maruti showroom thrissur ollukara.. but some financial problems, i cancelled My booking in this showroom. before this showroom executive didn't told me the booking amount is not returned.excutive cheated me. Iam feeling very sad. So pls Kindly accept my complaint as soon as possible And take necessary action....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Popular Maruti — car service -poor response

 os12os on Apr 30, 2018
Yesterday evening i have spoken to your service engineer mr. Sandeep to pick up my vehicle today morning itself and he agreed to arrrange. Today morning again i called him and asked;then also he agreed to arrange. Afterwords i contacted aswathy on 3353913 and she also agreed to arrange pick up for attending. Again i dialled on 3353969 and got amala and she also agreed to arrange. But no result. Nobody called me back or nobody came for picking the vehicle.
Best regards,
Sasi o s
Bpcl...
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — poor client treatment at the popular maruti driving school thrissur

 Jyothsna Balachandran on Apr 20, 2018
The maruti popular driving school thrissur staff need more training to behave cordially with its clients. Very poor customer grievance redressal service. I had joined the school for a refresher course of 6days for a hectic fees of rs 5000. They failed to notice that the car had a near empty tank on the 1st day of my road class and so they had promised me an extra road class. But then towards the end of the course they tried to change it into a simulator class but i had to bring up a heated argument with them to get my rightful demand processed. Instructors defnitely need to learn politeness and...
Complaint comments  Read comments Complaint category Car Driving Schools

Popular Maruti — interview

 Varsha s roy on Apr 7, 2018
Sir, i am a 20 yr old graduate girl. When i saw an ad about job vacancy in popular mega motors, bypass road tvm i contacted a person whose number was given there. When i enquired about the job he asked for my photo not my resume.After going through my photo he called me again and insulted me that as i am a fresher i wont get a job. I replied him back that plz go through my resume and call me for interview if i am eligible for yr work and i hanged the call. Later next morng he call me and warned me that i am a not obedient under him.. And he harrassed me sexually. This was not expected from an official...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Popular Maruti — irresponsible behaviour from your contact person

 Nadeem Nellicka on Apr 1, 2018
I got a contact number from google search of popular (Maddaply). It was a mobile number. The guy took the phone and said contact the service and hung up the phone. The guy responded in a very bad way.
The guy should atleast guide me to the service section.
[protected] this was the number i got from google.
You can try the same.
There are other service centers too..
Expecting your quick action in this....
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — insurance policy not received

 venkatarathnam on Mar 28, 2018
Dear sir
Our insurance policy will expire on 28.3.2018 midnight. I paid a cheque through hdfc bank amount of rs. 9678.00 cheque no 000084 cheque cleared on 27.3.2018. Your office has been contacting me from 22.3.2018 onwards through the mobile number [protected].
You have received the payment on 27.3.2018. But policy is not received. I have contacted rettery popular vehicles regarding this issue. They are telling to come tomorrow again at 9.30am, and the policy is not yet ready. I ask you to look into this matter immediately. And solve the issue without any further delay as the...
Complaint comments  Read comments Complaint category Insurance

Popular Maruti — 1 month delay in delivering vehicle after full payment

 RakeshRaj R on Mar 15, 2018
I booked maruti swift on 02.10.2017 and has been waiting for the delivery of my vehicle for last six months.in between they said the face lift has happened and i will be getting the new vehicle, in 2018 feb 1st week they said they will be able to deliver the car by 3rd week of feb but every time they broke their promises. I the first week of march 2018 they said all arrangements are ready and if i can make full payment they can deliver the car in 3 days and i ave done full payment of 6.68 lacks online into their account and they have confirmed the receipt of the payment. After receiving the payment...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Popular Maruti — for car booking amount return

 Shree Shree Pathanamthitta on Mar 5, 2018
Dear sir, or madam
I am shreekant nair from pathanamthitta, kindly I booked one new car alto, 4 months before, from popular Marti showroom pathanamthitta, but some financial problems, I cancelled my booking in pathanamthitta popular maruti showroom, now 1 month is going to finish, I did not get money as a time till, I called salesman many time, he told me, money will send back to main popular showroom kottayam, I gave my all bank details, I am feeling very sad to this delay, so pls kindly accept my complaint as soon as possible and take necessary action...
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — poor services

 Anil Brahmaniya on Feb 24, 2018
1. On 17th booked service appointment via manisha and sonali for autovista pune. Person who called not given address and he did not turn up for pickup.. And despite giving address he could not trace the address and spoke badly with me when i offered to help him to get address for which ganesh ops manager called said will send on sunday. But again no one came.. On sunday... Call with pickup boy recording given to manish and ganesh ops manager...
2. Again on sunday sonali n manish booked for today.. 1030 am but no when came till 12 so i called they said person forgot so they are sending now....
Complaint comments  Read comments Complaint category Car Dealers

Popular Maruti — paid service of personal car

 Dilip Madhavan on Jan 24, 2018
The following concerns are observed after completion and delivery of my ciaz car kl07cc1484 on 11th jan 2018:
1. Minor scratch (Paint peeled) due to hit against gate at rear side while parking the car during delivery by maruti representative.
2. Rear camera detatched from windshield.
3. Oil/grease stain on floor mat
4.ac in switched on condition.

No feedback call was received hence registering complaint here.

Reg,
Dilip madhavan
[protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — four wheeler policy not received - chassis no. - ma3nyfb1sgk161473 engine no. - d13a2926243

 ashadkhan pathan on Jan 23, 2018
To,

Whomsoever concern,

Kind attend:

I had renewed my ‘four wheeler policy not received - chassis no. - ma3nyfb1sgk161473 engine no. - d13a2926243’ in last month december 2017 at ‘popular wheelers – esanpur branch’ & paid through ‘cheque’ at ‘bajaj allianz’ & i had still not received ‘renewed insurance copy’.

Agent mobile no - +91-[protected]

Please send asap on mail & hard copy both urgently.

Mobile no - +91-[protected]

Thanks,
Pathan ashadkhan
Supplier quality...
Complaint comments  Read comments Complaint category Insurance

Popular Maruti — bill related inconvenience for car service

 Bjain588 on Dec 10, 2017
I had taken car service from popular wheelers, vasna, ahmedabad branch for my car but he issued me a retail invoice instead of tax invoice even though i have provided my gstn. Due to this i was not able to take credit of gst @18% paid on annual maintainable of my car.

This has resulted into not availment of gst by my firm of eligible credit.

This non-cooperation by such companies result into loss of credit resulting in higher cash outflow of taxes for small businesses like us.

We were assured by govt that gst being one tax in one nation it would be a...
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — poor service

 rvt31 on Nov 25, 2017
This is to give a complaint regarding the poor service rendered by popular service centre thrissur.. It's a disgrace to the company to do so such an act like this... I had a breakdown of my car at my workplace where my car tyre punctured twice after recent servicing. That is Oct 26th... OK I agree that it must be due to some nail but just to change the tyre I was charged 420rs where the service man initially didn't ask for charges Due to recent servicing and then came home to collect the money... And moreover I had been calling service centre since 9am and nothing was told initially abt not able...
Complaint comments  Read comments Complaint category Car Service Centers

Popular Maruti — long delay in delivering a car after repair...

 shijo philip on Oct 12, 2017
My car (New vehicle ciaz 191) was given to popular maruthy boady shop near karamana on 27/09/2017 with the damage of dicky and one rear light with gd report. Whlie taking the vihicle superwisers and the people in charge were given me the assurance that they will give back the vehicle with in a week. But to my regret today 16 day elapsed. Today itself (12/10/2017) they promised of giving back the vehicle. Late evening they said that they couldnt hand over even tomorrow (13/10/2017).

Everytime i enquire the said that they are waiting for parts.

If they initially communicated...
Complaint comments  Read comments [2]Complaint category Stock Market

Popular Maruti — non delivery of cellurion vxi amt blue booked on 30-08-2017

 pks devan on Oct 10, 2017
I have booked maruthi celurion vxi amt blue on[protected] thrugh popular vehicle nalanchira trivandrum outlet. It is promised me 30000/ offer and deliver the vehicle within 30 days at the most.
I am very very sorry to inform you that till today vehicle not depatched and informed that the offer of 30000/ is not available now and onthe other hand i have to remit 17000/ more now the justification is that some small changes in the otlook of the vehicle done, stiil now it is not informed when i am getting the vehicle it is highly unfair to the customer. Purpose of booking is defeated, hence i compe...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Popular Maruti — fraud staff at popular pulsar rs 200 bajaj service centre ernakulam

 Vineeth mv on Oct 7, 2017
This is with regards to the fraudulent activity that i hav gone through when i had yo claim my rs 200 bike in the popular bajaj service centre ernakulam ayyappankaavu. I met with a small accident bt no human injuries bt bike just skid with a small dent on the side the panel and the handle got damaged. I planned to claim for the same and i went to the spare part showroom in ernakulam to claim it since it is been done there. The staff sharon said since it is b2b insurace we can change it. Later he said there is a patchwork on the radiator and that need to be done from outside workshop and charged...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Popular Maruti — not delivered the car after false promises

 jibilkv on Aug 26, 2017
Sir,

I have booked maruti dzire vxi amt blue with the dealer popular vehicles and services, trivandrum branch.
On 4th of august i have got an intimation letter from the dealership that the car has been despatched on 27th of july 2017.
The letter also says, the car will be reaaching the dealership by 15 days.
Based on that i have done the full payment for the car.
But until now (26-08), the dealership is not confirming on the delivery date.
The regional manager, regi varghese also not keeping his word.
He changes his word two times.
Complaint comments  Read comments [1]Complaint category Car Dealers

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