Kalyani Motors — deceiving customers blatantly

Address:	560059
Website:	www.kalyanimotors.com

I had booked a celerio zxi at nayandahalli, kalyani motors, mysore road for exchange of a alto k10 vxi. I was refereed by the kalynai motors service center situated on mysore road, to one mr. Panchlinge gowda, my earlier car from rns motors was 5 years old & had run just 54, 000 km, i had maintained the vehicle in top condition also had fitted it with touch screen music system with speakers, 3m teflon under body coating, leather seat covers etc. I was quoted initially 1.6 lakhs after negotiation was bought to 1.9 lakhs by maruti true value at kalyani motors nayandahalli, by mr. Chetan, which i finally agreed, but the worst was yet to come. I was told rs 30, 000/- will be my exchange offer and it sounded fine as i would be getting rs 2.2 lakhs in total. But when i took the delivery on 14th december 2017, they gave me a surprise, saying the value of my alto k10 vxi was just 1.6 lakhs and the exchange bonus of rs 30, 000/- would be added to the value which makes it just rs 1.9 lakhs. (I have the calculation that was done by mr. Chetan, i was totally ripped off by these people of my hard earned money and trust.
Another surprise was that the hypothecation cancellation towards rto in bangalore is just rs 100/- were they charged me rs 1500/- when questioned with proof (As they had given me a checklist which clearly states it's rs 500/-), i was told that the print was a old print.
Another surprise was that, as i had a touch screen in my old car, i wanted the same in my celerio zxi (Which comes with basic music system, but not a touch screen), they had installed one, but they, were not courteous to integrate it with the controls in the steering wheel provided by maruti, when i asked them, their answer was, it will be done free of cost during my first service.
I am extremely sorry that i will never recommend kalyani motors to anyone.
I would be very happy to pay extras if they had honored their words, but this is sheer arrogance in their part and will make sure that the social media knows about this.
I have all the details if required as proof.