| Address: | 13,Mahatma Gandhi Rd, Baithakkhana, Sealdah, Kolkata - 700009 | | Website: | kalyanitoursandtravels.com |
First of all they took full payment of the package before journey on puja vacation in the year 2022. It was a journey of Sikkim - Gangtok tour from kolkata. They took charge of only fooding, lodging, and transportation of two families.But the authority took no responsibility of our fooding during site seeing. They did not provide any food or lunch in the way. After returning to the hotel in the evening, they asked for money for giving food. In each case we had to contact to the tour operator for the problem we had to face and he told us for giving the money for food and assured us to send the money later. In the same way we had to pay once taxi fare for returning Gangtok, and the authority pretended to give us the money as usual. I am very sorry to say that we did not get back no money till today i.e, the month of February, 2023. They continue giving us false assurance over phone. Beside this, they arranged very poor hotels for night staying. Somewhere we had to roaming for an hour to seek hotel for night staying, they did not arrange rooms before our journey. The full of journey was made a hell and such type of worst and cheating company I never had seen. They should be strictly punished so that they can never cheat the tourists and fell in danger them for ever. Was this information helpful? | 
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