Kamal Solar — kamal solar kamal solar kamal solar tank started leaking post your technician open and clean with toilet cleaner acid which is damaged the tank r60

Address:	560099
Website:	www.kamalsolar.com

சூரியா ரா

12:57 PM (24 minutes ago)

to Solar, purchase, sales, info, consumer-helpl., Pramod, karscdrc, kar-sforum, support, Icrpc, nch-ca
To all Hi Gajendra/Kamal Solar mgmt/Nagamani/chandrashekar .

If you still not have time to read mail and your FB massage,

How you providing the service for your own product to all client, when you don't have time to read your own mail box. even FB msg..

can't you guys have time to provide me the all requested document and replacement of panel... ?

On Wed, Nov 29, 2017 at 3:47 PM, சூரியா ரா wrote:

To all Hi Gajendra/Kamal Solar mgmt/Nagamani/chandrashekar .

If you still not have time to read mail and your FB massage,

How you providing the service for your own product to all client, when you don't have time to read your own mail box. even FB msg..

can't you guys have time to provide me the all requested document and replacement of panel... ?

Please Note: your each delay will cost you high ...

Thanks
Suriya
[protected]

On Wed, Nov 22, 2017 at 3:30 PM, சூரியா ரா wrote:

To all Kamal solar,

If you still not have time to read mail.

I have no option to post all mail on your fb account it will make all consumer ro know how your system work for your client.

Thanks
Suriya
[protected]

On Nov 20, 2017 6:45 PM, "சூரியா ரா" wrote:

Hi Gajendra/Kamal Solar mgmt/Nagamani/chandrashekar .

Do you really work and take care of your customer reported issue on time kindly be active on response, I have updated my communication on your FB also, don't you have time to respond me with all detail for action .

or still you discussing what action to take ?

Please Note: your each delay will cost you high ...

Thanks
Suriya
[protected]

On Thu, Nov 9, 2017 at 8:25 PM, சூரியா ரா wrote:

Hi Gajendra/Kamal Solar mgmt/Nagamani.

do you really work and take care of your customer reported issue on time, don't you have time to respond me with all detail for action .

or still you discussing what action to take ?

Please Note: your each delay will cost you high ...

Thanks
Suriya
[protected]

On Fri, Nov 3, 2017 at 9:33 PM, சூரியா ரா wrote:

Hello Kamal Solar /MGMT

Do you have time to respond and action to all my complaints to you, since last 1.6 years.

@All CC members: First wanted to say Sorry to all I am looping you in this mail for your INFO and if you can help me any way on this issue.

I just want to bring this to you notice how one Pvt company like Kamal Solar, does the respond to there client with no action and they claim all time customer is not co-operating, they don't have time to respond and take action to my reported complain along with compensation for all there delay .

Thanks
Suriya
[protected]

On Tue, Oct 24, 2017 at 10:23 PM, சூரியா ரா wrote:

Hello Kamal Solar MGMT,

can you I get requested extended warranty for all your delay and service for my reported issue ASAP.

@ Kamal Solar MGMT : Request you Kindly be prompt at same why when you making business and responding to customer, do same on when customer reporting issue for same product ... don't drag for such long which is going to now 1 year 6 month

please note you every delay will cost you very high one day...so kindly stop taking such long time,

Thanks
Suriya
[protected]

On Tue, Oct 10, 2017 at 4:33 PM, சூரியா ரா wrote:

Hi Nagamani/Kamal Solar MGMT Team,

Please stop action smart, I have sent mail on same day you with my confirmation when you have sent mail .but with my condition . for which
you reply me just, saying you checking with your management and get back to me.

You sent your person to check the unit after 5 day's when you have confirmed to consumer team, that you will fix my issue with in 5 day's. and You saying, you sent two time you vehicle to take where and when, I not find your mail reply on this to my last mail, please stop bluffing being such reputed Solar Energy organization, don't spoil your company name ...

Stop saying that customer is not coordinating and making delay .

send me warranty extension letter for all delay which is 1 year 6 month and send your vehicle with stand by unit today itself, do confirm me when you going to return .I don't want any standard reply you will take 2 day to 4 day's, I want with Date .

I have not taken the Kamal Solar Water unit free of cost, I have paid for that to Kamal Solar, same time Kamal Solar Team needs to provide the service when customer is reported issue, but all time your team and mgmt take own time to get back and you expecting customer will be silent on your response after such long time ?...

I hope your management as visibility to all my mail reply ASAP...

SO kindly Improve service and response to customer now

Thanks
Suriya
[protected]

On Tue, Oct 10, 2017 at 3:59 PM, Solar wrote:

Dear Mr. Surya

We have always tried to support you but without proper coordination from your end.

We sent twice our vehicle to solve your collector problem with stand collector but you returned the vehicle.

We will send the vehicle once again, please send the collector, the leakage problem and glass fitting problem will be rectified at factory and sent back to you.

Please confirm

cid:image003.[protected]@01D1842E.94FFF720

Nagamani.B.R.

Customer Relationship Manager

cid:image004.[protected]@01D1842E.94FFF720

Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.[protected]@01CBBBAF.20E599A0 Generate Your Own Power By Solar Roof Top

Please do not print this e-mail unless it is absolutely necessary - this will help to preserve trees

Velnet Non-Conventional Energy Systems PVT LTD.

#01, Yoga Center Road!

Kodighehalli, Bangalore- 560092

Mobile - [protected]. Web;www.kamalsolar.com

From: சூரியா ரா [mailto:[protected]@gmail.com]
Sent: 09 October 2017 17:38
To: [protected]@kamalsolar.com; [protected]@kamalsolar.com; [protected]@kamalsolar.com
Cc: Pramod k r ; [protected]@gov.in

Subject: Re: Panel working updation

Hi Nagamani/Kamal Solar MGMT,

Can you be responsible to respond to your client, don't make delay all the time for tasking action.

does your systems works such slow.

Thanks

Suriya
[protected]

On Sat, Sep 16, 2017 at 9:22 PM, சூரியா ரா wrote:

Hi Nagamani,

So please revert me with confirmation from your mgmt.

I really don't understand why your mgmt need long time to take dissension .

I expect, your mgmt to respond ASAP with no more taking long time, which is getting dragged till now.

Please don't make to force to post again with consumer forum again now..

I want, what I mean in last and every mail to Kamal solor...

Thanks

Suriya
[protected]

On Sat, Sep 16, 2017 at 5:26 PM, Solar wrote:

Dear Sir,

We have to take the confirmation from our management.

cid:image003.[protected]@01D1842E.94FFF720

Nagamani.B.R.

Customer Relationship Manager

cid:image004.[protected]@01D1842E.94FFF720

Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.[protected]@01CBBBAF.20E599A0 Generate Your Own Power By Solar Roof Top

Please do not print this e-mail unless it is absolutely necessary - this will help to preserve trees

Velnet Non-Conventional Energy Systems PVT LTD.

#01, Yoga Center Road!

Kodighehalli, Bangalore- 560092

Mobile - [protected]. Web;www.kamalsolar.com

From: சூரியா ரா [mailto:[protected]@gmail.com]
Sent: 16 September 2017 16:34
To: [protected]@kamalsolar.com; [protected]@kamalsolar.com; [protected]@kamalsolar.com
Cc: Pramod k r
Subject: Re: Panel working updation

Hi Nagamani,

I am waiting for your confirmation .

Kindly don't take you time again to action and confirming on my query

THanks

Suriya
[protected]

On Sat, Sep 16, 2017 at 3:29 PM, சூரியா ரா wrote:

Hi Nagamai,

thanks for taking action now,

Please confirm when I will be getting back my panel with date and are you sending two standby panel ?

I have reported two issue Glass gap and green patch ... can you confirm you will address both ?

Do confirm you will get back to me for my warranty extension which is discussed on call and my mail to you and you mgmt.

If you mgmt say yes you can send your team to take the defect panel and get that service today it self

Thanks

Suriya

[protected]

On Sat, Sep 16, 2017 at 3:10 PM, Solar wrote:

Dear Mr. Surya

We have sent the vehicle to pick the panel with the green patch. There is a stand panel for your convience.

Please allow our factory team to pick the panel to do the needful

cid:image003.[protected]@01D1842E.94FFF720

Nagamani.B.R.

Customer Relationship Manager

cid:image004.[protected]@01D1842E.94FFF720

Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:image001.[protected]@01CBBBAF.20E599A0 Generate Your Own Power By Solar Roof Top

Please do not print this e-mail unless it is absolutely necessary - this will help to preserve trees

Velnet Non-Conventional Energy Systems PVT LTD.

#01, Yoga Center Road!

Kodighehalli, Bangalore- 560092

Mobile - [protected]. Web;www.kamalsolar.com.