Kapil's Salon & Academy — Irresponsible behavior

Address:560066
Website:www.kapilsalon.com

Worst customer service. They ll take appointment but then they ll call in the last minute and provide some dumb reason for cancelling it. I booked for the first time for hair cut. When i almost reached salon..One of the persons called me up and said their some water problem in their salon and they can't provide a hair wash..I told them that I'm on my way and would reach the salon within 10 mins. i clearly asked them while booking will it be ok if I come without washing my hair.. when I reached their he said sorry madam i l not be able to provide me a hairwash and they are ready to cut my hair without hair wash.. when i said I'm ready to wait they said we cant assure you the timing.. is this the way of treating a customer.. highly disappointed..pathetic.. no value for people.. I travelled almost 15 km for this beautiful service.. such a worst experience
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    Bangalore South, Karnataka
    India
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