Karbonn — karbonn mobile handset

Address:

New Delhi, Delhi

I HAVE PURCHASED KARBONN TITANIUM OCTANE FROM AMAZON.IN AND IT WAS DELIEVERED TO MY DOORSTEP ON 23 OCTOBER 2014 . AFTER USING IT FOR A DAY, I NOTICED THAT THERE IS SOME PROBLEM IN HANDSET AND SCREEN WAS POPPING UP MESSAGE "SYSTEM WAS CRASHED ". I DID NOT CONSIDER IT SERIOUSLY AND I THOUGHT AFTER UPDATING IT, PROBLEM WOULD BE RESOLVED BUT STILL PERTAINED SO I MADE A CALL TO CUSTOMER CARE SEVERAL TIMES BUT FINALLY I GOT CHANCE ON 2nd NOV 2014 AND THEY ADVISED ME TO VISIT SERVICE CENTER AND I FOLLOWED THE SAME INSTRUCTION AND THEY TOLD ME THAT THERE IS NO WARANTY FOR ONLINE PURCAHSING AND I AGAIN HAVE WORDS WITH CUSTOMER CARE AND THIS TIME THEY ASSURED ME TO RESOLVE THE PROBLEM AND THEY WOULD TALK TO RESPECTIVE SERVICE CENTER EXECUTIVE AND FINALLY I GOT A CALL FROM SERVICE AND NOW THEY WERE READY TO CONSIDER MY CASE ... FINALLY THEY ASSURED ME TO REPLACE PHONE OR REPAIR MY OWN SET ... ON 23rd NOV 2014 WHEN I VISITED THE SERVICE CENTER, THEY HANDOVER ME SET WHICH PANEL IS RED IN COLOR AND FRONT IS WHITE IN COLOR AND HANDSET WAS MUCH OLDER TO MY OWN SET IN LOOKING ... AFTER SO MUCH INVESTIGATION I FOUND IT WAS QUITE OLDER TO MY PHONE AND THEY SAID WE RESOLVED UR PROBLEM NEW HANDSET KARBOONN TITANIUM OCTANE IMEI 1=[protected] IMEI 2=[protected] JOB SHEET NO-KJASPDL1121114K1507=23/11/14 SIMRAN SERVICE POINT REPLACE HANDSET IMEI NO.= [protected] DATE- 02/12/14 REGARDS VISHAL CHHILLAR [protected]