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Karbonn Mobiles Complaints & Reviews

1.3
Updated: Jan 17, 2024
Complaints 1470
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Karbonn Mobiles reviews & complaints page 5

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G
Ganaur kumar
from Jamshedpur, Jharkhand
Aug 5, 2017
Resolved
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My mobiles was hanging and heating i gone servive center and i told him that this problem is happing in my mobile he told me come after 2 hours after 2 hours i return than he gave my phone and than i chacked my phone and got that my speaker of my phone is changed and i told him about spraker so he told that i dont no its yr alredy problem you dont told me eariler
Jan 29, 2018
Complaint marked as Resolved 
Karbonn Mobiles customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2017
Karbonn Mobiles Customer Care's response
Dear Sir,
This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

Regards
Customer Help desk
Karbonn Mobiles
I wants to purchase online. But no details of same is available. Living in Solapur city in Maharashtra state. How can I procure? No one dealer is helping..
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    Ramesh Pogula
    from Vijayawada, Andhra Pradesh
    Jul 31, 2017
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    I am customer of korbonn k54* mobile. I purchased as on date 01.10.2016. It was very problematic of me. Already 3times went to serving point at nalgonda. Servicing person talk to me unparlimentory world uesed to me. He wasvery careless person and servicing very bad. Taken action immediately sir. One customer wants minimum receiving and satisfaction of service.
    +2 photos
    Karbonn Mobiles customer support has been notified about the posted complaint.
    In my karbonn aura power mobile touch cannot be work and product is under the warrenty period. I submit my phone last 26 days in service center but no response will be receive. I have never suggest anyone to buy a karbonn mobile because of your service.
    I bought a karbonn mobile L51 HD from shop cj IMEI [protected] date[protected] and three time my set out of working pls change my mobile I complaint this problum Ingram complaint portal my complaint No 218879, 269769 & 389508
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      N
      nilesh mahtoo
      from Bareilly, Uttar Pradesh
      Jul 22, 2017
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      Address: New Delhi, Delhi, 999999

      I neelesh kumar, had purchased karbonn phone model no. Quattro - l50hd karbonn which is currently in warranty period, having price rs. 5999/- my phone 's software & battery is not working properly. So, item taken my phone to service center karbonn panasonic authorized service center nd traders g-6 vardhman fortune mall gt karnal road my service job sheet no. Dll2asc[protected] they said to give me bach my phone within 1 to 2 days. Then i visit your about authorized service centre after 2 days, then they called me again after 2 days after that they called again and again about many times. Last i visit on 21/07/2017, theys and that my phone is reported and realy. But when they handover the phone to me it was not mine, it is an another of phone and i refused to take another phone they but this phone bach and issue me a new job sheet on my what'sup and said your phone will be repaired in next 2 days. And he told me on my contact no. Your phone is not working properly its totally damaged so we sent your phone in related company. And he giving some excuses about my phone. Your phone as per our policy after 7 days today 22/july/2017 i have not received any call from service centre and upto now incurred 500 to 700 on transportation. Which shall be reimburesed to me and request to not to repair my phone it is as i lost trust on your company. Because my phone is not repair and he tell me your phone is totaly damaged and sent my phone to the company and not given me any jab sheet. I have requested to you please replied me what can i do my contact no. Is [protected]
      +1 photos
      Karbonn Mobiles customer support has been notified about the posted complaint.
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        K
        kavish101
        from Raipur, Chhattisgarh
        Jul 19, 2017
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        Address: New Delhi, Delhi
        Website: www.karbonnmobiles.com

        I have buyed my karbonn sparkle v phone from snapdeal on 21 nov. 2016. During this summer i got across to the overheating and charging problem. I submitted my mobile to aayushi electronics, yashwant plaza, near city station indore. I have submitted my phone on 12 june 2017. But till now i havent got any help other than their saying every time that "we will help you". They dont even provided me loaner handset as written in job sheet given by aayushi electronics.
        Please help me i am having a lot of problem because of not having my phone...{karbonn sparkle v imei no - [protected]} please help me
        Karbonn Mobiles customer support has been notified about the posted complaint.
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          M
          Manoj Sikka
          from Amritsar, Punjab
          Jul 5, 2017
          Resolved
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          Address: Ludhiana, Punjab, 141001

          Bough one month.Stopped working automatically.Contacted their service centre they informed that due to jack pin get broken so entire mother board has damaged.Rs. 1750.00 demanded towards repair charges.Highly astonishing that no protection between supply and card.I have came across various handsets where jack got damaged frequently but never such happened in last 17 years.Quaily is very poor
          Jan 31, 2018
          Complaint marked as Resolved 
          Karbonn Mobiles customer support has been notified about the posted complaint.
          Verified Support
          Dec 23, 2017
          Karbonn Mobiles Customer Care's response
          Dear Sir,
          This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

          Regards
          Customer Help desk
          Karbonn Mobiles
          Sir mene apna mobile 26/06/2017 ko karbonn service center mai thik karwane k liye diya tha...
          uske under software pro thi bt sir abi tk mera mobile thik ho kar nai aaya hai..
          mene service center mai cell kar k poucha to bo bole ki abi mera mob company se thik ho kar nai aaya ..

          sir mai kya karu ab
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            R
            ranjeetaaa
            from Solan, Himachal Pradesh
            Jul 3, 2017
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            Address: Pathankot, Punjab

            When i ask him to show my old battery of mobile which is replaced with new one than he got angry and start fighting, sir or mam mr. Parvinder singh employ of karbonn care centre pathankot misbehave with me and fight. When i went to repair my mobile than he was fight with me on asking about my old battery, and he was locked me inside the care, sir please take action on him..
            Karbonn Mobiles customer support has been notified about the posted complaint.
            Hi I have spoke with customer center they are not responding properly and they are saying we will not support until 10 Aug Iam purchased this mobile in last month 2nd my ime number [protected] please respond as soon as possible
            Mobile is not starting

            Against mr. Parminder singh employee of karbonn care center pathankot due to misbehavior and fighting with me - Comment #2778943 - Image #0
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              D
              D. K. mehta
              from Musafirkhana, Uttar Pradesh
              Jul 3, 2017
              Resolved
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              Resolved

              Address: Banswara, Rajasthan, 327001

              I bought karbonn titanium machone plus model in previous year but its not pro[erly worked fristly damaged their network problem next charger preoblem and many same like problem and at a present time problem is mobile charging shocket then i give service care in banswara rajasthan, india but they are not properly work . something 1 month ago i give these phone .
              please sir my problem correctly clear and sugges
              Jan 31, 2018
              Complaint marked as Resolved 
              Karbonn Mobiles customer support has been notified about the posted complaint.
              Verified Support
              Dec 23, 2017
              Karbonn Mobiles Customer Care's response
              Dear Sir,
              This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

              Regards
              Customer Help desk
              Karbonn Mobiles
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                K
                Kapil Chand
                from Delhi, Delhi
                Jul 1, 2017
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                Address: New Delhi, Delhi, 110092
                Website: karbonnmobiles.com

                I purchased karbonn L50HD. After 2 or 3 months it has some touch problem. I have submitted it to service center on 09/06/2017 but still no action is taken by them.
                i continoulsy visit to the service center but there is no hope.
                i requested you to give me my mobile back with in 2 days or repair it.
                [protected] is my contact no. and [protected]@gmail.com is my e mail id.
                +1 photos
                Karbonn Mobiles customer support has been notified about the posted complaint.
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                  A
                  Ashwani Baranwal
                  from Ahmedabad, Gujarat
                  Jun 27, 2017
                  Resolved
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                  Resolved

                  Hi,
                  I am using karbonn aura phone from last 8 months & there is no month left when this phone was working good.
                  Actually this obtain worst & poor quality.
                  Since i hv purchased this phone i felt i just lost my money invested in this phone.
                  Its get overheated when i on my gps map service.
                  After two month charging port was not working.
                  So many software issues.
                  & finally speaker is not working after 8 months of purchase.
                  Jan 25, 2018
                  Complaint marked as Resolved 
                  Karbonn Mobiles customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 23, 2017
                  Karbonn Mobiles Customer Care's response
                  Dear Sir,
                  This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                  Regards
                  Customer Help desk
                  Karbonn Mobiles
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                    M
                    Mahendra Gujjar
                    from Dehra Dun, Uttarakhand
                    Jun 22, 2017
                    Resolved
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                    Resolved

                    Address: Mathura, Uttar Pradesh

                    Mera phone sir maine 30jan ko liya tha - mei apni battery badal ne _ 21 june_ ko_ service centre mathura gaya _ usne mera mobile check karne ko kaha! Phir usne check karke mera mobile pani mei gira bataya! Jo ki mera mobile kabhi pani mei nahi gira! Ab vo warranty se mobile phone ko bahar bata raha hai! Pahale mera mobile sahi chal raha tha check karbane ke baad display mei line aa rahi hai! Sir mei request karta hu ki aap mathura centre se baat kare mera dukh door. Kare! _ im waiting sir please soon
                    Jan 23, 2018
                    Complaint marked as Resolved 
                    Karbonn Mobiles customer support has been notified about the posted complaint.
                    Jun 24, 2017
                    [email protected]'s response
                    No on
                    Verified Support
                    Dec 23, 2017
                    Karbonn Mobiles Customer Care's response
                    Dear Sir,
                    This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                    Regards
                    Customer Help desk
                    Karbonn Mobiles
                    I have bought a Bahubali Kar inn mobile in April 2027 online. Initially, I did not use it and it was kept packed. After some time {around 15-20 days later. I found that there is no sound in the mobile set. Now, pls help me to rectifying the problem in my mobile set.
                    Karonn arura note 4g mobile no on please
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                      P
                      phosu
                      from Chakia, Bihar
                      Jun 18, 2017
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                      Address: 301404

                      I bought karbonn l51hd mobile from deepak mobile khairthal (Alwar) raj. On 11 feb. 2017 bill no. 88. Now mobile not work properly it shut down again and again. I went to deepak mobile. He told me to go service center alwar.
                      Next day i went to prerna telecom near bus stand alwar. He refused to service it without fees while mobile under gaurantee period.
                      I request please solve my problem as soon as possible

                      From ajay gupta
                      [protected]
                      +2 photos
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                        S
                        Saravana Kumar S
                        from Delhi, Delhi
                        Jun 15, 2017
                        Resolved
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                        Resolved

                        Address: 625009
                        Website: www.consumercomplaints.in/new_complaint

                        Don't but this mobile because the charger power pin socket is placed with the mother board. If the socket is damaged, the entire mother board has to changed and it will cost of rs.4210/- and mobile phone cost is rs.7000/-.
                        Also this will not cover the warranty from company. Unplanned production and worst customer services. People will use frequently the power pin, it should be placed any sub-boards in the mobile handset device. The karbonn production unit has to concentrate this area in hardware part and should release the product as user friendly. Till the period they have to advise the service center to cover this defect as warranty.
                        Jan 29, 2018
                        Complaint marked as Resolved 
                        Karbonn Mobiles customer support has been notified about the posted complaint.
                        Jun 15, 2017
                        Updated by Saravana Kumar S
                        Don't buy.
                        Verified Support
                        Dec 23, 2017
                        Karbonn Mobiles Customer Care's response
                        Dear Sir,
                        This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                        Regards
                        Customer Help desk
                        Karbonn Mobiles
                        My mobile Karbonn quantro l51hd . Touch not working . Because I go in service centre my mobile Sumit and says that you received after 4 days today 20 days above and today not pic up my call and not response very poor service Karbonn mobile I inform you . You return my phone . Ya return my money plss contact my no. [protected] (10am to 3pm )

                        Karbonn aura note 4G handset - Comment #2765657 - Image #0
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                          S
                          Salman yousuf
                          from Qazigund, Jammu and Kashmir
                          Jun 15, 2017
                          Resolved
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                          Resolved

                          Address: 193302
                          Website: Www.complain registration form karbon k9 smart.com

                          Dear sir/mam
                          I m salman yousuf i buy karbon k9 smart last day but during charging and during calling it goes to heat up n bettery limit also give minimum time at least 6 hour, s only in a day.
                          So, please help me for your good kindness.
                          Thkxxx
                          Salman yousuf
                          [protected]
                          [protected]
                          [protected]@gmail.com
                          +1 photos
                          Jan 27, 2018
                          Complaint marked as Resolved 
                          Karbonn Mobiles customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 23, 2017
                          Karbonn Mobiles Customer Care's response
                          Dear Sir,
                          This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                          Regards
                          Customer Help desk
                          Karbonn Mobiles
                          Karbonn mobile s 18 8GB gold purchase on 3/8/2016 not working but no warranty in Goa. Invoice no- s13B38/16-17/713 Order no:[protected] seller: MAHAVEER AND CO 96 hazrath Kamal posh road Broadway road Bangalore Karnataka 560051 my advise to Snapdeal to sell products where they can give services

                          My mobile karbonn k9 smart are heat up during charging and calling... - Comment #2759769 - Image #0
                          I received the order of Karbonn mobile on yesterday, but after opened the box and checked the mobile handset found that mobile camera is not working.Kindly take back this mobile and refund my money.
                          Sir I purchased Marian k 40 from ibitronics worli bill no 3707 was defective
                          So retrained to shop owner but . But .now the shop owner says karban service person say the SIM slot was broken and it is broken by customer he was not ready to expat it no what can I do tell me my tel no given below [protected]
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                            P
                            Pulen kumar goswami
                            from Kolkata, West Bengal
                            Jun 10, 2017
                            Resolved
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                            Resolved

                            Address: 781014
                            Website: [email protected]

                            Sir,
                            I bought karboon titanioum s6 mobile on 10th june, 05 and batter was damaged in march, 16. Therefore i were visit carboon store located at fancy bazer, guwahati, assam and nos of time i communicated with them but no positive result received from their side. Similarly display should also be repaired. So kindly send me detail where it will possible?
                            Jan 27, 2018
                            Complaint marked as Resolved 
                            Karbonn Mobiles customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 23, 2017
                            Karbonn Mobiles Customer Care's response
                            Dear Sir,
                            This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                            Regards
                            Customer Help desk
                            Karbonn Mobiles
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                              J
                              Jignesh Jilka
                              from Ahmedabad, Gujarat
                              Jun 3, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560038
                              Website: www.karbonnmobiles.com

                              Just 15 days before i ordered alfa a18 from naptol for my mother, but suddenly without any reason phone switch off and not start, so i call to naptol they told we do not do anything you can go to karbon service center. So i call service center and knew that no othorise crevice center in surat city!!! Mean for phone repair we have to go other city 300km far..!!! Mean i have done big mistek to purchased karbon mobile.!!!
                              Jan 31, 2018
                              Complaint marked as Resolved 
                              Karbonn Mobiles customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 23, 2017
                              Karbonn Mobiles Customer Care's response
                              Dear Sir,
                              This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                              Regards
                              Customer Help desk
                              Karbonn Mobiles
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                                S
                                Sharada Devi
                                from Kodungallur, Kerala
                                Jun 2, 2017
                                Resolved
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                                Resolved

                                I had ordered a Karbonn K9 Smart (White & Gold, 8 GB) through Flipkart in September 2016. The seller named MSSDIGITAL had delivered the product. But the phone turned out to be utterly useless. There is no service centre of Karbonn here in Trivandrum. The centres it had got already shut down. What can you do in this matter? I am here giving the order details.
                                OD[protected]
                                The phone has been totally a hopeless one and I want to know a solution to this issue.
                                Jan 25, 2018
                                Complaint marked as Resolved 
                                Karbonn Mobiles customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 23, 2017
                                Karbonn Mobiles Customer Care's response
                                Dear Sir,

                                Find below active service center details in Trivandrum.

                                Service Center Name : - GLOBAL MOBILE MASTERS
                                Address : - 2nd Floorcorporation Golden jubilee Bldg Opp SMV HSMG ROAR Trivandrum, Kerala, 695001
                                Contact details : - Arun Nath - [protected]

                                Regards
                                Customer Help desk
                                Karbonn Mobiles
                                I have lost my mobile phone with my simcard mobile no [protected] at budhanpur to saidapur road anywhere . so my request is that please block my mobile no .[protected] .
                                Sir my hand set No. quattro L50 HD A my hand set is not work screen touch please solution my No. is [protected]

                                Karbonn k9 smart (white & gold, 8 gb) - Comment #2757675 - Image #0
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                                  H
                                  Hari Shanker Meena
                                  from Chennai, Tamil Nadu
                                  May 29, 2017
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                                  Address: 621011

                                  Hello
                                  I have purchased karbonn k9 virat model on 14/5/2017. From the mobile store tirunelveli. But got heating issue so gave it to shopkeeper but he told me to go service centre tirunelveli so i went there on 17th may2017 but he refuse to take the mobile and give doa certificate. He said to bring box. Then i gave the mobile with the box and all other accessories to him then he said me he will check the mobile for 2 days then he will give me the dao thst time he didnt gave me any job card just took the mobile. Now he refuse to give me the dao certificate and said he will repair it. But i want my mobile replace or give my refund amount
                                  Please do something to it.
                                  Mail id [protected]@gmail.com
                                  Ph [protected]
                                  Karbonn Mobiles customer support has been notified about the posted complaint.
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                                    R
                                    ravikajadhav
                                    from Mumbai, Maharashtra
                                    May 24, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 91

                                    Dear sir,
                                    I had given my a6 turbo for repair in cell care point which is authorised service centre located in mumbai on 14 april 2017 but still they not repaired and not returned my mobile. Imei number is [protected]. I completely unsatisfied. Please do the need full. And let me know when can i get my phone. You can contact me on [protected]

                                    Regards
                                    Ravi jadhav
                                    Jan 23, 2018
                                    Complaint marked as Resolved 
                                    Karbonn Mobiles customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 23, 2017
                                    Karbonn Mobiles Customer Care's response
                                    Dear Sir,
                                    This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                                    Regards
                                    Customer Help desk
                                    Karbonn Mobiles
                                    I bought karbonn mobile L-51 HD from shop cj order No.[protected] date 04-10-16 my mobile is dead from 20 days.I went karbonn service center and repaired but after 10 days my mobile dead again 13-5-17 received for repair but till today[protected] my mobil not repaired its a humble request that pls replace my mobile. mob no [protected]
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                                      D
                                      deep chand bhardwaj
                                      from Noida, Uttar Pradesh
                                      May 24, 2017
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                                      Address: Ludhiana, Punjab, 0161
                                      Website: OSHOFORGE.COM

                                      I purchased one karbonn mobile no l501, ime-1 ;[protected]/52556 from cj shop vide bill no[protected].
                                      Mobile doesnt work at all, i contact in dec 2017 and feb 2017 cj shop to change the product but demanded do letter from service center (M/s shivam comnication ludhiana punjab. Phone [protected]).
                                      The issued job card and send it to delhi for repair) it returned back in a month but battery back and software problem remained un solved. After no of complaints my mobile could not be repaired in six months and battery warranty finished),
                                      I requested the shivam service center again he refused to attend and told that this product can not be repaired nor battery for this is available in market, this was discussed with cj shop c/care with shivam service center,
                                      I requested to cj shop to resolve the issue immidiately.
                                      This include replacement of set /battey etc otherwise ihave no option to go to consumer court/press against cj shop who sold deffected goods and not provided services in time.
                                      My valueable time and mind disturbed by cj shop.
                                      Hoping for favarable reply,
                                      Regrds,
                                      Deep chand bhardwaj
                                      Karbonn Mobiles customer support has been notified about the posted complaint.
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                                        bharatsirsa
                                        from Fatehabad, Haryana
                                        May 12, 2017
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                                        Address: Sirsa, Haryana, 125055

                                        I have a karbonn mobile model K Phone 1 SN : VSUKP[protected]
                                        IMEI No. [protected] & [protected] purchased by me from Kalpana Mobile Sirsa on 09.10.2016. When I went for repair Receiver of the above said mobile to Customer Care at Sirsa Haryana M/s Anand Mobiles. He refused for repair under warranty with condition that sim tray has broken.
                                        So the warranty cannot be completed. But I said I want to change only Receiver not Sim tray, but again he refused. Is it the rule of company that if any other part which is to be not replaced, is damage, then no any other part can be replaced during the warranty period.

                                        So please help me.
                                        +2 photos
                                        Karbonn Mobiles customer support has been notified about the posted complaint.
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