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Karbonn Mobiles Complaints & Reviews

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Updated: Jan 17, 2024
Complaints 1473
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Karbonn Mobiles reviews & complaints page 5

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S
Surendra35
from Varanasi, Uttar Pradesh
Aug 29, 2017
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Address: Varanasi, Uttar Pradesh, 221010

Karbonn mobiles — quattro l50 hd service

I have a complaint about servicing my phone. I have purchased it on[protected] through shopcluse. It has touch complaint specially in bottom three keys (Back, home) and got into service centre at sai telecom on[protected]. Till now my phone is not serviced. I called them and said, need more time. This is not at all a proper way. Three month duration is completed.
Today after continues follow up i went to the local shop from where i purchases he saud that the parcel is received today but the lcd is broken which sounds as if he is playing with emotion.
After the argument they said that they received this broken mobile from tge docket and need more time around two three month.
Please sir take a very strong action so that i can really hold my mobile in my pocket one month i used and after the rest month it is in service centre even came today dated 29/8/2017 and its a broken lcd now advise to taking action
Customer name: surendra kumar
Karbonn Mobiles customer support has been notified about the posted complaint.
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    H
    Hemangshu Koch
    from Kokrajhar, Assam
    Aug 25, 2017
    Resolved
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    Resolved

    Address: Jorhat, Assam
    Website: www.karbonnmobiles.com

    I have went to your service center in jorhat akangsha electronics they are so arrogant to costumers when i mentioned i am here for warrenty phone. And asked them to solve my problem but about half an hour they came to me an said that u r not elegible for warranty. When i asked why they told me that we find water in your phone. I mentioned them that in outside its raining that's why may be water my got inside now but my problem is from 1month and infact in tezpur city karboon service centet over there took my phone for and said u r eligible for warranty. So now how they can say m not elegible for warranty. Its tottaly fraud. Plz take action on it otherwise i will go to police for inquiry...
    Jan 28, 2018
    Complaint marked as Resolved 
    Karbonn Mobiles customer support has been notified about the posted complaint.
    Verified Support
    Dec 23, 2017
    Karbonn Mobiles Customer Care's response
    Dear Sir,
    This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

    Regards
    Customer Help desk
    Karbonn Mobiles
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      C
      Chandra Khaidem
      from Lala, Assam
      Aug 25, 2017
      Resolved
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      Resolved

      Address: 795001
      Website: Karbon mobiles

      I'm complaining about karbon mobile (Aura power gold) battery. L buy this mobile through homeshop 18 by on line, ordered on 17.7.2017 but from 18.8.2017 the battery started automatically down itself and mobile also hanging frequently. I would like to change another mobile in same brand or refund my money. Please be informe within two days. My name is khaidem chandra singh add. Napet palli imphal east distric manipur phone no.[protected]
      Jan 31, 2018
      Complaint marked as Resolved 
      Karbonn Mobiles customer support has been notified about the posted complaint.
      Verified Support
      Dec 23, 2017
      Karbonn Mobiles Customer Care's response
      Dear Sir,
      This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

      Regards
      Customer Help desk
      Karbonn Mobiles
      I have submit our mob. in service center
      but 1.5 month above .but servece center in not deliverd my mob.to till date
      i am very pazale this company

      Thanks
      Ratnesh Kumar Tiwari
      Mob. [protected]
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        A
        Avi Jit Chanda
        from Kolkata, West Bengal
        Aug 5, 2017
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        Address: 713213

        I have given my karbonn l50 hd handset to our nearest karboon service center in durgapur, sahani telecom. 12th july when i giving my handset to the owner of sahani telecom, karbonn service center, they told me that u will get your phone within a week, but till to date many date have passed. I still not get the set, the phone got tired of his touch, the phone is in the warranty period. The imei number is [protected]. Plz do something, plz arrange to get back my phnone as soon as possible, this is very urgent
        Karbonn Mobiles customer support has been notified about the posted complaint.
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          G
          Ganaur kumar
          from Jamshedpur, Jharkhand
          Aug 5, 2017
          Resolved
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          Resolved

          My mobiles was hanging and heating i gone servive center and i told him that this problem is happing in my mobile he told me come after 2 hours after 2 hours i return than he gave my phone and than i chacked my phone and got that my speaker of my phone is changed and i told him about spraker so he told that i dont no its yr alredy problem you dont told me eariler
          Jan 29, 2018
          Complaint marked as Resolved 
          Karbonn Mobiles customer support has been notified about the posted complaint.
          Verified Support
          Dec 23, 2017
          Karbonn Mobiles Customer Care's response
          Dear Sir,
          This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

          Regards
          Customer Help desk
          Karbonn Mobiles
          I wants to purchase online. But no details of same is available. Living in Solapur city in Maharashtra state. How can I procure? No one dealer is helping..
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            R
            Ramesh Pogula
            from Vijayawada, Andhra Pradesh
            Jul 31, 2017
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            I am customer of korbonn k54* mobile. I purchased as on date 01.10.2016. It was very problematic of me. Already 3times went to serving point at nalgonda. Servicing person talk to me unparlimentory world uesed to me. He wasvery careless person and servicing very bad. Taken action immediately sir. One customer wants minimum receiving and satisfaction of service.
            Karbonn Mobiles customer support has been notified about the posted complaint.
            In my karbonn aura power mobile touch cannot be work and product is under the warrenty period. I submit my phone last 26 days in service center but no response will be receive. I have never suggest anyone to buy a karbonn mobile because of your service.
            I bought a karbonn mobile L51 HD from shop cj IMEI [protected] date[protected] and three time my set out of working pls change my mobile I complaint this problum Ingram complaint portal my complaint No 218879, 269769 & 389508
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              N
              nilesh mahtoo
              from Bareilly, Uttar Pradesh
              Jul 22, 2017
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              Address: New Delhi, Delhi, 999999

              I neelesh kumar, had purchased karbonn phone model no. Quattro - l50hd karbonn which is currently in warranty period, having price rs. 5999/- my phone 's software & battery is not working properly. So, item taken my phone to service center karbonn panasonic authorized service center nd traders g-6 vardhman fortune mall gt karnal road my service job sheet no. Dll2asc[protected] they said to give me bach my phone within 1 to 2 days. Then i visit your about authorized service centre after 2 days, then they called me again after 2 days after that they called again and again about many times. Last i visit on 21/07/2017, theys and that my phone is reported and realy. But when they handover the phone to me it was not mine, it is an another of phone and i refused to take another phone they but this phone bach and issue me a new job sheet on my what'sup and said your phone will be repaired in next 2 days. And he told me on my contact no. Your phone is not working properly its totally damaged so we sent your phone in related company. And he giving some excuses about my phone. Your phone as per our policy after 7 days today 22/july/2017 i have not received any call from service centre and upto now incurred 500 to 700 on transportation. Which shall be reimburesed to me and request to not to repair my phone it is as i lost trust on your company. Because my phone is not repair and he tell me your phone is totaly damaged and sent my phone to the company and not given me any jab sheet. I have requested to you please replied me what can i do my contact no. Is [protected]
              Karbonn Mobiles customer support has been notified about the posted complaint.
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                K
                kavish101
                from Raipur, Chhattisgarh
                Jul 19, 2017
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                Address: New Delhi, Delhi
                Website: www.karbonnmobiles.com

                I have buyed my karbonn sparkle v phone from snapdeal on 21 nov. 2016. During this summer i got across to the overheating and charging problem. I submitted my mobile to aayushi electronics, yashwant plaza, near city station indore. I have submitted my phone on 12 june 2017. But till now i havent got any help other than their saying every time that "we will help you". They dont even provided me loaner handset as written in job sheet given by aayushi electronics.
                Please help me i am having a lot of problem because of not having my phone...{karbonn sparkle v imei no - [protected]} please help me
                Karbonn Mobiles customer support has been notified about the posted complaint.
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                  M
                  Manoj Sikka
                  from Amritsar, Punjab
                  Jul 5, 2017
                  Resolved
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                  Resolved

                  Address: Ludhiana, Punjab, 141001

                  Bough one month.Stopped working automatically.Contacted their service centre they informed that due to jack pin get broken so entire mother board has damaged.Rs. 1750.00 demanded towards repair charges.Highly astonishing that no protection between supply and card.I have came across various handsets where jack got damaged frequently but never such happened in last 17 years.Quaily is very poor
                  Jan 31, 2018
                  Complaint marked as Resolved 
                  Karbonn Mobiles customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 23, 2017
                  Karbonn Mobiles Customer Care's response
                  Dear Sir,
                  This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                  Regards
                  Customer Help desk
                  Karbonn Mobiles
                  Sir mene apna mobile 26/06/2017 ko karbonn service center mai thik karwane k liye diya tha...
                  uske under software pro thi bt sir abi tk mera mobile thik ho kar nai aaya hai..
                  mene service center mai cell kar k poucha to bo bole ki abi mera mob company se thik ho kar nai aaya ..

                  sir mai kya karu ab
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                    R
                    ranjeetaaa
                    from Solan, Himachal Pradesh
                    Jul 3, 2017
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                    Address: Pathankot, Punjab

                    When i ask him to show my old battery of mobile which is replaced with new one than he got angry and start fighting, sir or mam mr. Parvinder singh employ of karbonn care centre pathankot misbehave with me and fight. When i went to repair my mobile than he was fight with me on asking about my old battery, and he was locked me inside the care, sir please take action on him..
                    Karbonn Mobiles customer support has been notified about the posted complaint.
                    Hi I have spoke with customer center they are not responding properly and they are saying we will not support until 10 Aug Iam purchased this mobile in last month 2nd my ime number [protected] please respond as soon as possible
                    Mobile is not starting
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                      D
                      D. K. mehta
                      from Musafirkhana, Uttar Pradesh
                      Jul 3, 2017
                      Resolved
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                      Resolved

                      Address: Banswara, Rajasthan, 327001

                      I bought karbonn titanium machone plus model in previous year but its not pro[erly worked fristly damaged their network problem next charger preoblem and many same like problem and at a present time problem is mobile charging shocket then i give service care in banswara rajasthan, india but they are not properly work . something 1 month ago i give these phone .
                      please sir my problem correctly clear and sugges
                      Jan 31, 2018
                      Complaint marked as Resolved 
                      Karbonn Mobiles customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 23, 2017
                      Karbonn Mobiles Customer Care's response
                      Dear Sir,
                      This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                      Regards
                      Customer Help desk
                      Karbonn Mobiles
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                        K
                        Kapil Chand
                        from Delhi, Delhi
                        Jul 1, 2017
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                        Address: New Delhi, Delhi, 110092
                        Website: karbonnmobiles.com

                        I purchased karbonn L50HD. After 2 or 3 months it has some touch problem. I have submitted it to service center on 09/06/2017 but still no action is taken by them.
                        i continoulsy visit to the service center but there is no hope.
                        i requested you to give me my mobile back with in 2 days or repair it.
                        [protected] is my contact no. and [protected]@gmail.com is my e mail id.
                        Karbonn Mobiles customer support has been notified about the posted complaint.
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                          A
                          Ashwani Baranwal
                          from Ahmedabad, Gujarat
                          Jun 27, 2017
                          Resolved
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                          Resolved

                          Hi,
                          I am using karbonn aura phone from last 8 months & there is no month left when this phone was working good.
                          Actually this obtain worst & poor quality.
                          Since i hv purchased this phone i felt i just lost my money invested in this phone.
                          Its get overheated when i on my gps map service.
                          After two month charging port was not working.
                          So many software issues.
                          & finally speaker is not working after 8 months of purchase.
                          Jan 25, 2018
                          Complaint marked as Resolved 
                          Karbonn Mobiles customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 23, 2017
                          Karbonn Mobiles Customer Care's response
                          Dear Sir,
                          This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                          Regards
                          Customer Help desk
                          Karbonn Mobiles
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                            M
                            Mahendra Gujjar
                            from Dehra Dun, Uttarakhand
                            Jun 22, 2017
                            Resolved
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                            Resolved

                            Address: Mathura, Uttar Pradesh

                            Mera phone sir maine 30jan ko liya tha - mei apni battery badal ne _ 21 june_ ko_ service centre mathura gaya _ usne mera mobile check karne ko kaha! Phir usne check karke mera mobile pani mei gira bataya! Jo ki mera mobile kabhi pani mei nahi gira! Ab vo warranty se mobile phone ko bahar bata raha hai! Pahale mera mobile sahi chal raha tha check karbane ke baad display mei line aa rahi hai! Sir mei request karta hu ki aap mathura centre se baat kare mera dukh door. Kare! _ im waiting sir please soon
                            Jan 23, 2018
                            Complaint marked as Resolved 
                            Karbonn Mobiles customer support has been notified about the posted complaint.
                            Jun 24, 2017
                            [email protected]'s response
                            No on
                            Verified Support
                            Dec 23, 2017
                            Karbonn Mobiles Customer Care's response
                            Dear Sir,
                            This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                            Regards
                            Customer Help desk
                            Karbonn Mobiles
                            I have bought a Bahubali Kar inn mobile in April 2027 online. Initially, I did not use it and it was kept packed. After some time {around 15-20 days later. I found that there is no sound in the mobile set. Now, pls help me to rectifying the problem in my mobile set.
                            Karonn arura note 4g mobile no on please
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                              P
                              phosu
                              from Chakia, Bihar
                              Jun 18, 2017
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                              Address: 301404

                              I bought karbonn l51hd mobile from deepak mobile khairthal (Alwar) raj. On 11 feb. 2017 bill no. 88. Now mobile not work properly it shut down again and again. I went to deepak mobile. He told me to go service center alwar.
                              Next day i went to prerna telecom near bus stand alwar. He refused to service it without fees while mobile under gaurantee period.
                              I request please solve my problem as soon as possible

                              From ajay gupta
                              [protected]
                              Karbonn Mobiles customer support has been notified about the posted complaint.
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                                S
                                Saravana Kumar S
                                from Delhi, Delhi
                                Jun 15, 2017
                                Resolved
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                                Resolved

                                Address: 625009
                                Website: www.consumercomplaints.in/new_complaint

                                Don't but this mobile because the charger power pin socket is placed with the mother board. If the socket is damaged, the entire mother board has to changed and it will cost of rs.4210/- and mobile phone cost is rs.7000/-.
                                Also this will not cover the warranty from company. Unplanned production and worst customer services. People will use frequently the power pin, it should be placed any sub-boards in the mobile handset device. The karbonn production unit has to concentrate this area in hardware part and should release the product as user friendly. Till the period they have to advise the service center to cover this defect as warranty.
                                Jan 29, 2018
                                Complaint marked as Resolved 
                                Karbonn Mobiles customer support has been notified about the posted complaint.
                                Jun 15, 2017
                                Updated by Saravana Kumar S
                                Don't buy.
                                Verified Support
                                Dec 23, 2017
                                Karbonn Mobiles Customer Care's response
                                Dear Sir,
                                This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                                Regards
                                Customer Help desk
                                Karbonn Mobiles
                                My mobile Karbonn quantro l51hd . Touch not working . Because I go in service centre my mobile Sumit and says that you received after 4 days today 20 days above and today not pic up my call and not response very poor service Karbonn mobile I inform you . You return my phone . Ya return my money plss contact my no. [protected] (10am to 3pm )
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                                  S
                                  Salman yousuf
                                  from Qazigund, Jammu and Kashmir
                                  Jun 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: 193302
                                  Website: Www.complain registration form karbon k9 smart.com

                                  Dear sir/mam
                                  I m salman yousuf i buy karbon k9 smart last day but during charging and during calling it goes to heat up n bettery limit also give minimum time at least 6 hour, s only in a day.
                                  So, please help me for your good kindness.
                                  Thkxxx
                                  Salman yousuf
                                  [protected]
                                  [protected]
                                  [protected]@gmail.com
                                  Jan 27, 2018
                                  Complaint marked as Resolved 
                                  Karbonn Mobiles customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 23, 2017
                                  Karbonn Mobiles Customer Care's response
                                  Dear Sir,
                                  This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                                  Regards
                                  Customer Help desk
                                  Karbonn Mobiles
                                  Karbonn mobile s 18 8GB gold purchase on 3/8/2016 not working but no warranty in Goa. Invoice no- s13B38/16-17/713 Order no:[protected] seller: MAHAVEER AND CO 96 hazrath Kamal posh road Broadway road Bangalore Karnataka 560051 my advise to Snapdeal to sell products where they can give services
                                  I received the order of Karbonn mobile on yesterday, but after opened the box and checked the mobile handset found that mobile camera is not working.Kindly take back this mobile and refund my money.
                                  Sir I purchased Marian k 40 from ibitronics worli bill no 3707 was defective
                                  So retrained to shop owner but . But .now the shop owner says karban service person say the SIM slot was broken and it is broken by customer he was not ready to expat it no what can I do tell me my tel no given below [protected]
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                                    Pulen kumar goswami
                                    from Kolkata, West Bengal
                                    Jun 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: 781014
                                    Website: [email protected]

                                    Sir,
                                    I bought karboon titanioum s6 mobile on 10th june, 05 and batter was damaged in march, 16. Therefore i were visit carboon store located at fancy bazer, guwahati, assam and nos of time i communicated with them but no positive result received from their side. Similarly display should also be repaired. So kindly send me detail where it will possible?
                                    Jan 27, 2018
                                    Complaint marked as Resolved 
                                    Karbonn Mobiles customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 23, 2017
                                    Karbonn Mobiles Customer Care's response
                                    Dear Sir,
                                    This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                                    Regards
                                    Customer Help desk
                                    Karbonn Mobiles
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                                      J
                                      Jignesh Jilka
                                      from Ahmedabad, Gujarat
                                      Jun 3, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560038
                                      Website: www.karbonnmobiles.com

                                      Just 15 days before i ordered alfa a18 from naptol for my mother, but suddenly without any reason phone switch off and not start, so i call to naptol they told we do not do anything you can go to karbon service center. So i call service center and knew that no othorise crevice center in surat city!!! Mean for phone repair we have to go other city 300km far..!!! Mean i have done big mistek to purchased karbon mobile.!!!
                                      Jan 31, 2018
                                      Complaint marked as Resolved 
                                      Karbonn Mobiles customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 23, 2017
                                      Karbonn Mobiles Customer Care's response
                                      Dear Sir,
                                      This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

                                      Regards
                                      Customer Help desk
                                      Karbonn Mobiles
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                                        S
                                        Sharada Devi
                                        from Kodungallur, Kerala
                                        Jun 2, 2017
                                        Resolved
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                                        Resolved

                                        I had ordered a Karbonn K9 Smart (White & Gold, 8 GB) through Flipkart in September 2016. The seller named MSSDIGITAL had delivered the product. But the phone turned out to be utterly useless. There is no service centre of Karbonn here in Trivandrum. The centres it had got already shut down. What can you do in this matter? I am here giving the order details.
                                        OD[protected]
                                        The phone has been totally a hopeless one and I want to know a solution to this issue.
                                        Jan 25, 2018
                                        Complaint marked as Resolved 
                                        Karbonn Mobiles customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 23, 2017
                                        Karbonn Mobiles Customer Care's response
                                        Dear Sir,

                                        Find below active service center details in Trivandrum.

                                        Service Center Name : - GLOBAL MOBILE MASTERS
                                        Address : - 2nd Floorcorporation Golden jubilee Bldg Opp SMV HSMG ROAR Trivandrum, Kerala, 695001
                                        Contact details : - Arun Nath - [protected]

                                        Regards
                                        Customer Help desk
                                        Karbonn Mobiles
                                        I have lost my mobile phone with my simcard mobile no [protected] at budhanpur to saidapur road anywhere . so my request is that please block my mobile no .[protected] .
                                        Sir my hand set No. quattro L50 HD A my hand set is not work screen touch please solution my No. is [protected]
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