Karbonn Mobiles — Camera replacement

Address:

Mumbai City, Maharashtra

I bye new Karbon titanium octane plus on 2nd Sept 2014 through snapdeal. Now my mobiles back camera is not working so I went to the service center for repearing on 14 feb 2015. Below is the service center details: Microcare services, nagarpalika complex, shop no :122, 1st flr, Old Panvel, raigad maharashtra:410206 they took my complain and commit me to came back in next 10 days with the mobile so they can replace my camera and they also informed me that "We have sent a request to the karbonn company for new part of your camera" below the the jobsheet details Jobsheet NO: KJASPMH442215K9226 Date:[protected] Customer Name: sagar ughade Model : Octane Plus Warranty status: UW IMEI/ESN 1: [protected] Voice of customer : Camera Error | VOC11 POP Date: 02/09/2014 Now almost 2 month has over and yet i have not recived any part and my cmplaint is still pending. 100times i sopke with karbonn customer care persone they alwys commite me "Within 10 days we will diliver you your camera to the relevent service center " Please help me out... Please... no one speak with me properly and no one is helping me..