Karbonn Mobiles — Idiotic service from karbonn

Address:

Kolkata, West Bengal

Sir, I had bought a karbonn mobile (Karbonn Titanium s3 ) back in December 2014 from snapdeal.com . In course of time the touch panel became faulty and I submitted it to an authorised service centre named Lakshmi Telecom who took over the set and it was completed on 17th March, 15. Till then almost 4 months have gone by and still I have not received my handset. I called up karbonn customer care where they told me that my set had been repaired on 12th May and that I will get it within 10 days positively. But till then many 10 days have gone by but I have not received my handset. This was told to me by the customer service representative named Mr. Vikramjit Singh. This has been to much and now I demand a heavy compensation along with my handset. Look into the matter with much urgency. Anirban Mukherjee (Ph no: [protected]/[protected] )