[Resolved] Karbonn Mobiles — IM BEING CHEATED.. NOT GETTING MY phone repaired for 3 months

vinay32

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

please someone help me... im not getting my phone repaired.. its in warranty and they r postponing from 3 months... customer care service is the worst here in karbon.. i have called them 50 times no one tells me wats happening.. they r denying to give higher official numbers or official mail ids.. im not able to adress my grievances to anyone... KARBON DOESNT HAVE A GRIEVANCE REDRESSAL MECHANSIM... WHICH is a breach of company rules.. at times when im frsutrated and yell at them and ask my phone...they tend to laugh.. how irresponsible foolish ppl am i dealing with.. please suggest me how can i file a case so as to get my phone back repaired or my money back.. please help.. it was savings of one year i needed to buy this phone.. karbon is exploiting poor customers... by giving phones at cheap rates... cheap products cheap services.. please dont fall in trap with karbon they wil suck ur money for worthless... please ppl reply to mail id i[censored] have solution

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Complaint marked as Resolved

Karbonn Mobiles customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2015

Ms. Legal Page Writers Customer Care's response Hello Mr. Vinay We have gone through your complaint. We are a registered law firm in Delhi. We are associated with several consumer helpline portals in fact we have our own portal namely www.filemycase.in These days we have received several complaints of the same dispute and subject matter.f cases. Our Legal Team can assist and contest on your behalf. For any info please contact the undersigned. Thanks Mohit Popli Founder/Legal Head Filemycase.in [protected] [protected]@filemycase.in adv.[protected]@gmail.com

Verified Support

Mar 24, 2015

Ms. Legal Page Writers Customer Care's response