[Resolved]  Karbonn Mobiles — Karbonn Mobiles - service centre not repair my phone

Address:

Nellore, Andhra Pradesh

Karbonn Mobiles - service centre not repair my phone Hi, I am dilip, I Purchased karbonn A50S mobile in September 05 2014 through flipkart . The phone is not working as I expected, After one month phone is really dead and not charging also so I gave it for servicing. After 1 day service center people told me that my phone charging connector is fault and they can repair it. After 2 days they said that my phone is working but when i charging that phone in their shop its not charging and and phone is not start. So they sent it to company on date 27.11.2014 and told me to wait 20 days for repair. After 3 weeks I just went to service center to check what is the update, they told me that they sent it to company and company return the phone with out repair reason is they say WATER DAMAGE NOT REPAIR and return my phone without repair on date 26.12.2014 and say if i need any update contact customer care. But one thing when I give my phone at service centre first time they did not say me about water damage problem and change connecter and also say battery problem and after max 40 days they say it is a water damage. i think the people who working in customer care are in service centre was not diagnosed and not able to repair my phone. i need a same new mobile. so please help for my problem .The name of the company service center is NAJ mobiles . i attached the bill the service centre given to me.