Karbonn Mobiles — karbonn service centre not giving DOA letter | |||
I have purchased karbonn titanium x phone from snap deal. after few days I found problem in rare camera, after approching service centre several times now they says they are unable to repair this problem and you aply for replacement, for replacement when i have aksed to snapdeal they asked me for DOA letter from service centre, service centre says they will only issue a letter when i submit my phone at service centre, snapdeal syas you must contain your phone at the time of replacement delivery of phone.. so please tell me what i have to do now.. Was this information helpful? | |||
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Karbonn Mobiles customer support has been notified about the posted complaint. | |||
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+91 98 3114 2413 [Delhi]
+91 80 4089 4888 [Bangalore]
+91 88 0089 8828
D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team