[Resolved] Karbonn Mobiles — mobile charging connector failed

gmbld

from Chennai, Tamil Nadu

Address:

624001

I bought karbonn a1 indian model mobile from poorvika mobiles private limited, no-9&10 duddly scool complex, amc road, dindigul-1, tamilnadu. Ph. No-[protected]. Date:7/01/2018. Mobile switch off on 2/02/2018 inform to porvika mobiles. He told charger connector failed so you change the connector in karbonn service center and he recomeded to aravinda cell care. I give the phone to aravinda cell care center dindigul on 2/02/2018. Till not ready, he told connector not available order to karbonn but not received the spares. I bought the mobile in one month only. Please replace the mobile immediately.

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Mar 20, 2018

Complaint marked as Resolved

Karbonn Mobiles customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Karbonn Mobiles Customer Care's response Dear Sir,
This is in reference to your post / e-mail at Consumer Complaint Forum, we have gone through the same & in order to address / resolve the matter we would request you to kindly share contact details/IMEI details at mentioned email address [protected]@karbonnmobiles.com

Regards
Customer Help desk
Karbonn Mobiles

Feb 14, 2018

Updated by gmbld Contact Details: Aravinda cell phone,
20-21A duddly school complex,
Opposite Flower Market
Dindigul-1
Ph:[protected]

IMEI No:[protected]

Feb 15, 2018

Updated by gmbld please do the needful. attached Bill invoice copy and Job sheet.

G.Murugesan
[protected]