Karbonn Mobiles — not charging and heating of board.

Address:Chennai, Tamil Nadu

We have purchased a Karbonn mobile A99 on 27.9.14 at Poorvika Mobiles, Valasaravakkam, Chennai. IMEI No. [protected] & [protected]. Due to non-charging of battery it was given for repair to PMW Cares, T. Nagar, Chennai -17 on 18/07/2015. It was learnt that in addition to the above problem there was heating of board also. The service is being carried out under warranty period. After one month have lapsed the phone is yet to be repaired and handed over to us. In addition it is being said that the phone is sent to Bangalore and Hyderabad for testing. No concrete reply is received and the status of the phone is unknown. Since it has developed this much problem I request that the handset may be replaced. T.K. Rajkumar
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Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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