Karbonn Mobiles — not repaired my phone and sent to the company after giving some excuses

Address:

New Delhi, Delhi, 999999

I neelesh kumar, had purchased karbonn phone model no. Quattro - l50hd karbonn which is currently in warranty period, having price rs. 5999/- my phone 's software & battery is not working properly. So, item taken my phone to service center karbonn panasonic authorized service center nd traders g-6 vardhman fortune mall gt karnal road my service job sheet no. Dll2asc[protected] they said to give me bach my phone within 1 to 2 days. Then i visit your about authorized service centre after 2 days, then they called me again after 2 days after that they called again and again about many times. Last i visit on 21/07/2017, theys and that my phone is reported and realy. But when they handover the phone to me it was not mine, it is an another of phone and i refused to take another phone they but this phone bach and issue me a new job sheet on my what'sup and said your phone will be repaired in next 2 days. And he told me on my contact no. Your phone is not working properly its totally damaged so we sent your phone in related company. And he giving some excuses about my phone. Your phone as per our policy after 7 days today 22/july/2017 i have not received any call from service centre and upto now incurred 500 to 700 on transportation. Which shall be reimburesed to me and request to not to repair my phone it is as i lost trust on your company. Because my phone is not repair and he tell me your phone is totaly damaged and sent my phone to the company and not given me any jab sheet. I have requested to you please replied me what can i do my contact no. Is [protected]