Karbonn Mobiles — OM Electronics, Nagpur - Worst Service Center, Karbonn Mobiles

Address:

Nagpur, Maharashtra, 440022

Hi,
I have purchased Karbonn mobile K4000 on 2nd July 2016 as it was Indian Company Mobile. But I am very disappointed because of the service and service center employees. They understand that the Customers are idiot and they come to service center unnecessarily. These type of people never help to grow Indian Companies. Okay, that's none of my business. I'll come on the point.
So again I went to the Service Center on 19th Sep 2016 in during my lunch time. The Lady in the reception was checked the mobile and said that the mobile battery was totally discharged and advice me try to charge the battery and if still the issue is there then come to us. I thought that the lady might be correct and have knowledge about the issue as she look for the lot of mobile issue in the service center. I was tried the idea to charge the mobile battery but it won't work.
So again I went to the Service Center on Saturday, 24th Sep 2016 and explained that the battery was still not charging. After that finally she had registered my complaint and given me Job Card (Customer Receipt) and taken the mobile.
On next Saturday, 24th Sep 2016 I again went to the Service Center, thinking that my mobile was repaired, but I was very disappointed after hearing the Rubbish Answer. The lady in the reception said that the mobile was not repaired as It was water damaged and you first need to pay Monday 350/- Rupees for this.
This is the answer that made me angry. She have kept my mobile almost a week and after that she had given me this rubbish answer. I told her if you found the problem why you didn’t call me on my given number (mentioned on Job Card). Money is not the issue even though the repairing cast was 500/- rupees. But only one call could make a difference. I have visited 4 times to the service center but still the problem was as it is. I have spent lot of time on this. Could Karbonn Mobile owner will give me the Money of my wasted time or in-wasted time?
Again listen the lady receptionist answer, "You should call us. We only call the customer if customer left the mobile for two or three months.". Isn't it argument? This time I will not request you. I am ordering you as a customer, Close this kind of Service Center and make customer happy. These kind of Service centers must be punished because it always disappoint the Customers and low graded the Company standard.
On the same day, I have visited to the local mobile repairing person and he had solved my mobile issue. He had just added one clip that was imbalanced in the mobile, taken only 100/- Rupees and my mobile is working now.
These events might be recorded in your Service Center CCTV Cameras, you may check all the written events and reply me with the professional answer. I will wait for at least a week or two and after that I will go to actual Consumer Court. Even though I will suggest my friends and neighbor that do not purchase Karbonn Mobiles because the service is extremely hopeless. I will post negative remarks on networking sites like Facebook, twitter, Google Plus, WattsUp, LinkedIn etc.

Thanks and Regards
Yogesh Jiwankar
Mobile No: [protected], [protected]