Karbonn Mobiles — refund issue

Address:

MUMBAI, Mumbai City, Maharashtra

Hi team,
Karbonn handset cell phone - imei : [protected] & [protected]

I had an issue with mobile, it’s continuation deduction from main bal. Amount problem from sept. 2019 & oct 2019 to till the date.

Many time deduction without any permission or intimation.
I never given any permission for deduction from main bal. Account (Idea network).

Day by day deduction without dialog box.

Why deduction is happened continues?
Who is given authority?


Please refund me from bal. Deduction m [protected] (Model k7 power - karbonn handset).

Not getting any response from your customer care, i am getting only one answer that “i will get my refund amount.

I am just fed up with this continuous follow up & frustrated a lot.

Let me know, that i will get my refund or not?
Or should i go for consumer court?