Karbonn Mobiles — Service problem not resolved even after 2 months.

I have purchased a karbonn mobile at poorvika, mobile store, madurai of tamil nadu state in the month of august 2014. The front panel has been not working within the period of 9 months. I approached your service point at madurai m/s united telelinks ltd, saradha shopping centre, 39/40, work shop road, madurai - 625001. (Asp code: t974). Job sheet no: t974j6740 and revised to j6828. The hand set is not yet repaired. Whenever i am approaching your service point they require another one week. This is the repeated reply from your service point. Kindly arrange to repair and hand it over to me immediately.
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Karbonn Mobiles customer support has been notified about the posted complaint.
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Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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