Karbonn Mobiles — Very Poor Cervice centres @ calicut(Kerala)

I Have Purchased Karbonn a12+ year ago, and now its's touch screen has been broken. i have contacted the nearest authorized karbonn service center and they told me that the touch will be repaired within 20 days... now, it has been more than 30days, service center replied that the company is not sending the mobile parts to repair my phone(NEW TOUCHSCREEN). karbonn mobiles is only concentrating on their new models & dose'n take care of their existing users. kindly help me to resolve my issue, i need a new touchscreen for my karbonn a12+ mobile phone. have searched many online stores to buy the parts online, there is not even a single parts available for the model karbonn a12+, service center also not taking my issue as serious. authorized service center i contacted for replacing my touchscreen: RIDHAM MOBILES DARUSSALAM COMPLES, IInd FLOOR, Mavoor road, Calicut - 673004 [protected] /[protected] [protected]@gmail.com IMEI - [protected], [protected] Address- kakkadath House, chathoth paramba, b.c.road, cheruvannur, feroke P.o. Pin code - 673631 City- Calicut State- Kerala Mob No.- [protected]