Karnataka RDPR — delaying death certificate at doddathoguru panchayath.

Address: 560100

Not giving death certificate,

My friend suvarna raju (Software engineer) has recently died due to heart attack at his early age of 25, that day was horrible, he is single son for his poor agriculture family, he was insured in the company and to apply for that we need death certificate, i have been roaming around dodda thoguru panchayath, electronic city phase 1 from more than 30 days, the officer narayana has taken this, he have been telling that work will be done by tomorrow and told to come by the next day, he is repeating the same from past 30 days, the reason he is telling is so silly that "server is not working" we have requested him, scolded him and did all to my strength, dont know what to do, we cant get the certificate online or bbmp because the electronic city still comes under panachayath. If this complaint works will be grateful for the help.

Thank you