Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I am Krishnakant.M.Metri working for Davanagere Smart City Project which includes KSRTC project also. We are basically from Karwar and to complete the project we are residing hete Today my wife is travelled by bus No. KA 40 F 1317 with my daughter 11 years old which started from Hubli at 19:00. My wife is having adhar card and age proof but the conductor was nit ready to see the documents and arguing as for 6th standard student full ticket will be issued. He has forcibly collected 2 tickets. As a lady my wife unable to argue with him and paid the full ticket for herself and for out 11 years baby. We are hereby requesting to take strict action against this undisciplined behaviour with single lady and over ruling. Requested to intimate what action is taken against this case.It is not only matter of money but nonsense action and over rule of KSRTC staff. I am also enclosing herewith Adhar Card and Ticket as a witness.

I had booked a ticket from kumta to bangalore in airavat club class on 21/10/2018.
The bus was very bad condition.. The a/c was not working at all. When passengers asked for it conductor said that there is some problem with a/c and it gets cool in some time but after 1 hour he said that a/c is not working. It was so sophisticated that we were waiting when we are getting down from bus.

I had booked in the last row seat. All the seats had push back facility, but last row had no push back option.
I felt like i was travelling in ordinary bus by paying such a huge amount. I would request to refund the amount paid by me due to such a bad bus condition.

Below i have attached my e-ticket

Dear sir
By giving respect to all ksrtc employees for their good service.
I am rising a complaint in the name of
L galappa staff id 5423, bus no: ka 34 f1414

I am traveling from bellary to sindhanur today means 21october2018 at 6:00pm with 2child. One child is 6year old and another 4years 8months old, i am explained to the conductor about their age and wich class they are studying even though he issued 1full ticket it's for me and two half tickets for two children who are aged one child is 6year old and another 4years 8months old.
I have no issue for 6year child, but after explaining also he issued half ticket to 4year 8months child.
Please take action on conductor for pressurising me to take ticket for 4year 8months child and issued half ticket and misbehaving.
Please do the needful
Thanking you..

Dear sir, am ravi h j, my pnr number is h72992374, journey date: 21-oct-2018 21:19, trip code: 21:19hydbng, bus number: f: 1108, depot: aurad, crew mobile number : [protected], i booked rajahamsa executive bus and they send old express bus and sitting was so conjusted and nobody there to help or respond to anything. I didn't expect this from ksrtc, a well reputed organisation in karnataka. If possible please return my money and try to improve the system in future sir, expecting a reply asap.

Dear sir
By giving respect to all ksrtc employees for their good service.
I am rising a complaint in the name of
L galappa staff id 5423, bus no: ka 34 f1414

I am traveling from bellary to sindhanur today means 21october2018 at 6:00pm with 2child. One child is 6year old and another 4years 8months old, i am explained to the conductor about their age and wich class they are studying even though he issued 1full ticket it's for me and two half tickets for two children who are aged one child is 6year old and another 4years 8months old.
I have no issue for 6year child, but after explaining also he issued half ticket to 4year 8months child.
For the complaint i went to manager counter no one in the cabin in bellary main bus station.

Please take action on conductor for pressurising me to take ticket for 4year 8months child and issued half ticket and misbehaving.
Please do the needful
Thanking you..

Myself, amar b s. I had booked 'karnataka sarige' bus from puttur to mysuru on 20th october 2018 which had to arrive to puttur at 13.30. Pnr no - j72978256. The bus had not arrived and when i enquired this with puttur depot office personnels, they said the bus there was no bus at that time and the bus cancelled and he said it was dharmasthala departure bus and they don't know. So, i kindly request you to go through my complaint and refund my ticket and booking charges as early as possible.
Thank you.

I travelled to gangavathi from bangalore on 13th of october night on ac sleeper bus boarded from majestic platform number 15.
The bus number is ka32f 2005. Corona.
Pnr - j72678135... 11, 12, 13 were the seat numbers.

I had carried the red colour trolly bag with my family clothes and had a policy on my name along with citibank cheque book in it.

This bag was kept in the luggage area by down by the...

Dear sir/madam,

Ksrtc rajhamsa bus special bus was traveling from bangalore to davanagere it was left bengalore on 11.30pm due driver negligence or transport dept negligency we don't know bus was stopped in national highway almost 3 hours wasted in heavy fog, during the mid night 2.30am bus was stopped near by 10km to shira so many members called to shira depo manager also finally he arranged another rajahamsa around 5.40, & he reached davangere on 8.30am, four hours delayed during the festival season you had arranged special bus even though fare was paid very highly but service was very worst am raising the complaint during the mid night just they gave depo manager contact no i. E [protected],

Very worst service after complaint also we have not received any reference no for courtesy also they have not replied any massage, am strongly arguing you kindly return the amount for your reference my pnr no is j72921239 trip code : 2311bndvg bus no ka17 f 1282.

Regards
Ravi rakesh m s
Ph no [protected]

As our side only government busses are very useful in daily travellers... But, since last years they make as red board to green board, which will be non stop super express busses... We are purely depends on government busses, they won't get any stop in our bus stand (Kunthoor and etc.)... I request, atleast first 4 busses and night busses are allowed to stop in every express bus stop areas... There are so many people's are struggling from this issues... As workers and students are going to on time their duty and colleges.
From subrahmanya to uppinangadi, give a stop as express busses and from uppinangadi to mangalore make as it as non stop super express busses. And also night after 7pm uppinangadi to subrahmanya allow to stop in express bus stops...
In our route from uppinangadi to subrahmanya, there is no private busses, we purely depends on government busses...

Give a valuable solution...

Thank you

I have been travelling from chickballapur to penukonda but the conductor forced me and gave the ticket from devanahalli to penukonda which is 30% excess amount from he has taken bus number ka 40 f 1412 chickballapur division bus he has taken 103 rupees from me and he is not responding to me and he has stopped on the highway side penukonda from here i have travel more than 3 kilometres to bus stop

Reference to above subject we are highly disappointed due to unnecessary stopping of bus in kodikonda checkpost from 12:05 pm to 12: 40 pm more than 35 minutes bus registered number ka 40 f 1412 chickballapur division and i request u to take action on this type of cases
Bus was departed from chickballapur to ananthpur and conductor is not providing the service number and driver has stopped the bus in unnecessary place if this is the quality of providing service to public the stop ur organization

I was traveling from bangalore to somwarpet on 18th oct 2018. The bus they had provided was not in proper conditon the seats were almost torn, it was not clean, adjustment of seats was almost broken for most of the seats. As we will traveling for such a long journey why can’t the ksrtc people can’t provide the proper bus. It was very disgusting experience. Please take care of such things.
Bus details:
F 2956-rajahamsa
When we are traveling for such a long distance. Please provide the traveller a good experience.

Hi team,

First issue

I never book ksrtc book instead use railway or private buses but this time i booked ksrtc while booking i booked window seat but i have assigned middle seat and none of call centre people answering call so it's very bad image for ksrtc for such low rate service ([protected], [protected], [protected] call centre not answering calls) so provide clarification

2nd issue

Bus is in so worst condition that bus battery has been broken and bus has stopped from past 1 hour this bus was special express but already 2 hour late and bus has stopped due to poor battery condition in my life i have never over such low standard service it's really black mark to ksrtc.

Bus details:

(Ksrtc bus : pnr :t72888466, journey date :17-oct-2018 20:00, trip code :2000bngsnk, bus number :ka23f934, depot :sankeshwar, crew mobile no:[protected])

Sanjay
Mail id : [protected]@yahoo.com
[protected]

I forgot my brown duffel bag while leaving the bus. It had items like a pair of my black nike walking shoes, an offwhite slip - on with strap design. It had my traditional wear and a few clothes in it. The bus numbered:ka10-f0495 was going from bangalore to kollegal and passed through maddur stop. It departed from mysore satellite bus stand at around 12:17pm on the 17th of october, 2018.

I m. Travelling from bangalore to hubli. Bus no ka 63f 0083 on 14/10/2018. Departed bangalore at 5:45am. I want to know what is the speed / hour travelling.. He has taken 8 hours to travel 320 kms.. If this is a express bus why does it have these many stops.? And if its ordinary bus, why does it have express board and and express fare?? If i ask the driver and conductor they start talking bad words.

I would like to informa you i traveled hangal to challakere inksrtc (12/10/2018) around time 8:22 ka-40 f-1358 conductor have taken 100 but change not given due to he don't have change but when getting down time i didn't ask change i forgotten so i have ticket with me i need reminding 60 rups change so kidney that conductor mobile number i will conduct him i can get chenge easy so please help me

Mail id : [protected]@gmail.com
Mobile no [protected]

I travelled from mehidipatnam to patancheru, hyderabad yesterday. Your conductor of bidar depot not interested to issue ticket to patancheru even tho there is seat available. He asked to get down one software lady engineer at gachibowli flyover, she got down at over bridge and got another bus leads to basavakalyan. Are you allowing to travel or not officially. I am attaching ticket as that conductor asked to complain if i can. I am a bank official have to travel to patancheru daily. Even though the fare is costly, the attitude of that conductor is little painful.

From chikkamanni devaraj urs layout to hondada circle route no -.15 davanagere ksrtc citybuses came late and stop at unknown stop till they complete their ticket giving process. Today 3 busses were at the same stop chikkamanni devaraj urs layout at 10 o clock and the bus which was at chikkamanni devaraj urs layout earier departed at 10.20. What kind of services are they providing us. Customers do have their work, they go by bus to reach their work in time. But if conductors stop at one place for a long time then what is the use of going through city bus. We can walk to our work.

Kindly do the needful at the earliest.

Hello sir,

I traveled from mysore to bengaluru on 8th october 2018 at 20:29:17, monday in bus number - ka 42 f1806. I lost my mother's eye spectacle glass in the bus. I kept my bag on the top right side rack. I was seated in the center right side of the bus. Her medical slip is also available inside the box. Her name is lakshmi. My ticket number is 058884. Please help me in finding the same.

Thank you.

I am a collage going student. I have to travel 16kms to my collage from my place. Usually I travel in KSRTC bus. When I reached the bus stand today. There were two buses to that route one was @8:10 and another @8:15, myself and my friends reached the stand by 8:10 by than the 1st bus was filled with passenger. But the conductor ordered us to climb the 1st bus
By than the 1st bus was ready to leave with full of passengers. So we decided to board the 2nd bus. But the conductor of the 2nd bus didn't allow us to board by saying rashly that (I have said u to climb in the 1st bus don't climb my bus I will cancel your bus pass) and mermered something about us. Because of him we missed our morning classes. And our 3rd internals... So we lost our marks... Please take action towards this and do the needful I have posted the bus number with this...

Date :09/10/2018