Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I booked bus ticket for my sister for traveling banglore to kundapura bus have a arrival time of 10.30 but the even reached after 12.45 as a single lady she can't wait more for that wee contacted athority but they denaid to give proper information and not responding our call and they even don't inform a delay message to a consumer

On 09.05.2023, due to election, the government has taken most of the buses. Therefore, we passengers faced a problem to go to Tumkur from bangalore due to shortage of buses. At last, we got one BMTC bus, which goes to Tumkur but the conductor is charging extra 20 rupees from bangalore to Tumkur. Usually ksrtc buses charges 80 rupees and now, bmtc is charging 100 rupees. This is truly harassment. We are paying for someone else's fault. Did we ask them to take buses for election? What kind of administration is this? You are going to loose so many votes due to this. We believed that government is helpful but what is this now? Why should we pay extra 20 rupees for not fault of ours? We are really disappointed from this. I am not going to vote to this government. Seriously!! Give us the explanation.

Bus booked from Bangalore to Sullya got delayed by more than 2 hours.
It was supposed to depart at 9:01 AM on 09/05/2023.
My PNR : J93531171
Boarding point : Mysore road satellite BS
No information or update about the delay from KSRTC.
Requesting for complete refund.

Ksrtc dept bus no bearing KA37F0761 DRIVING bus in wrong route. Bus was running with full capacity on NH 44 during peak night, who will be responsible if any untoward accident took place. Driver ride bus on wrong route nearly 5km for the sake of dinner.

Dear sir

Laxmeshwar to hubli eve not their corect busses it's daily prb depo manger talking rubbish

The bus (KA.19 F.3091) Puttur-Subramanya-Kaniyoor, the bus driver was carelessly driving the bus. As passengers were still getting down in Narimogaru bus stop, he started running the bus and in meantime my mother got injured due to his carelessness. I request for a strict action against the bus driver from concerned authorities.

The Bus (KA.19 F.3091) Puttur-Subramanya-Kaniyoor, the driver was carelessly driving the bus not watching weather passengers are getting down or not. The passengers were still getting down in Narimogaru Bus stop and he started running the bus and in meantime my mother got injured due to his carelessness. I request for a strict action against the bus driver.

As per the above subject, there is not even a single bus from Kolar busstand [karnataka] to balijakandriga [andhra].
We are facing issues to travel from kolar to balijakandriga. So, I kindly request government to add a bus from Kolar bu stand to balijakandriga.

Dear sir, It’s really disappointing thing at the Majestic KSRTC Terminal 3 Toilets. When i went to the Public Toilet in the Bangalore KSRTC Majestic Terminal 3 Bus stand, The Toilet Maintenance Personnel sitting out side demanding 5 Rs for Urinal and Latrine, While it has been clearly mention that Urinals are Free.When asked they simply say we need to clean the Toilets so u must pay or get out, when i said that i will complain, they are showing deaf ears and saying do what ever you can. I came to the bus stand at 20:32 .The Toilet personnel that caused trouble is the Toilet that is near the entrance to the depot of KSRTC. I kindly request to take action soon .

While taking the ticket, the conductor didn't give a change, when asked for it she started shouting and threw the money back. Was behaving rudely with the passengers.
Ksrtc bus stand, Mangalore
Bus time 2pm
Bus no KA 19 F 3153
MANGALORE to Chikmagalur bus

I am now waiting in the Bangalore satellite bus stand since more than 2 hours and there is no buses for Mysore at all and this is not the first time this is happening. Even if passengers try to inquire about it, they do not even respond or start a fight. This is very inconvenient and inconsiderate towards more than 200 people in the bus stand especially during the night time considering the safety reasons and everyone are frustrated because no one has answers for any questions. We do not even know if we can look forward to a bus to travel back to Mysore.

For the chitradurga stop they are not giving stop please take concern action about it so many buses are there they putted board chitradurga but they are not giving stop to chitradurga

I was travelling from Kerala to gonikoppa .. Basically from virajpet..I was travelling on 28th APR from ANGAMALEE and bus reached GONIKOPPALU in the morning ..The bus number is KA57F2509 driver's name Govinda Raju, i asked him to stop in the bus stand but he is stopping at a turn which is far away from the bus stand ..In case if it's a female passenger it's very dangerous to stop there because actual bus stand is almost 2 kms and we don't get any buses from the place where they stop ..So my request to KSRTC is please make it mandatory for all the buses to stop in the Bus stand instead of some place because lot of drivers tend to do it and please give a warning to this driver as i asked him multiple times to drop me in the GONIKOPPALU bus stand but he told he will not go there..Thank You .

At the time of seat booking it showed me as a ladies seat. After confirmation only i booked the ticket. When I arrived to the bus...the said seat was taken by gents and when I asked about this conducter he said i don't know mam...what is this??? If i wanted to sit beside man, why would I preferred ladies seat.??? What kind of system is this??

Bus ticket booking information,
KSRTC Journey Reminder Alert: PNR: J93348037, TripCode: 0732BNGDVG, DOJ: 29/04/2023, DepTime :07:32, Org: BENGALURU, to Desn: DAVANAGERE, BoardingPt: KEMPEGOWDA BS TERMINAL 1, Class: RAJAHAMSA EXECUTIVE, Seat: 31, PassName: SHWETHA. From MKSRTC

I took a ticket in hand from calicut ksrtc sstand from Calicut - Banglore and I was told that the conductor would pay me the balance of 200 RS begore the end of the journey.After the break stop which was in Gundlupet he asked me for the ticket and that he will return the 200 which he owed me.I came to notice that the small ticket slip went missing and i told him the same.He was not at all ready to hear the matter and he went harsh and made the bus stop all of a sudden in middle of the road and asked me to get out unless i get a new ticket.I was humiliated in front of dozens of fellow passengers and was forced to take another ticket from Gundlupet - Banglore.
I humbly ask the concerned authorities to look into the matter and hope such incidents wont be faced by anyone in the future.I shall attach the photo of my 2nd ticket with the mail.
Respectfully,
Muhammed Irfan

One of the bus driver did not stopped at designated stop of my village as the next bus was after 2 and half hours later...I decided to drop them(my relative who actually was gng to his native) to next stop while overtaking the bus we requested the bus driver to stop bus at next stop but he did not stopped there also and I decided at any cost I have to talk with these kind of irresponsible drivers and as I took my bike and followed him he was not ready to give side to me and overspeeding the bus finally I managed to overtake and I reached next stop as there was many people's waiting to board the bus the driver left with only option to stop the bus there I gone to him and talked he told it's my choice whether to stop or not u dnt come to tell me... Is in karnataka the buses are owned by them?? So that it's their decision to stop or not??... Is this kind of services peopes expect from one of the best public transport system in India??... I request at least a strict guidelines to the drivers should be given so that they perform their duty correctly... In my view it's not a complaint but a request to warn the driver to perform his duty as our constitution provided us a writ of mandamus.. The writ of mandamus says the govt or courts have the power to direct a govt servant to perform his duty... So i kindly on behalf of people's of my taluka request u to take a firm action against such drivers

I travelled to Hyderabad from Bangalore on 21 April 2023 on TripCode: 2014BNGHYD, DOJ: 21/04/2023, DepTime :20:14, Org: BENGALURU, to Desn: HYDERABAD
PNR: J93137170
I realised after reaching home that i had lost my wallet which contained pan card, aadhar card and 2debit cards along with few business cards. It would have slipped off my pant pocket in the bus or in the auto rickshaw while going home after reaching Hyderabad. Request your good office to kindly help in this by letting me know in case you team has found and reported the list wallet and Id cards and return the same. It would be of great help to me.
Thanks and regards Sridhar

Dear Team,

I booked my bus from ooty to bangalore and the boarding point was VJ Joseph and sons.

I got the below message

KSRTC Bus PNR: J93210539, DOJ: 24-Apr-2023 23:20, 2223OTYBNG, Bus No : f 0721, Crew Mobile No: [protected]. Happy Journey. From MKSRTC.

But the bus did not arrive

For me it was very urgent to reach my office in Bangalore.

Since the bus did not arrived, I kindly request you to refund my amount. I am a regular coustomer and used travel up and down every week.

Thank you

I am a regular traveller with my family from bangalore to virajpet. The new electric bus is absolutely rubbish and a bad selection
The seats are not comfortable for 2. Leg space is zero. Passenger movement space is crazy. No moving space. And high price, with all these defective design.they are charging high rate. Withdraw these buses immediately. Otherwise we will launch an online campaign against it.

Dear Sir/Madam,

I am writing to express my disappointment with the behavior of one of your KSRTC bus drivers. Today, on my journey from Hassan city to MCE Bus stop, the driver refused to make a scheduled stop at the designated rest area and instead continued driving without any explanation.

When I asked the driver about the reason for not stopping, he responded with rude and offensive language. I found this behavior to be completely unacceptable and unprofessional.

As a passenger, I expect to receive courteous and respectful treatment from your staff. However, the actions of this driver have left a negative impression on my overall experience with KSRTC.

I would like to request that you take appropriate action to address this issue and ensure that your drivers are trained to provide excellent customer service. Additionally, I would appreciate an apology for the behavior of your driver during my recent trip.

I hope that you will take my complaint seriously and take necessary steps to avoid such incidents in the future.

Bus number :- 2999
Route:- Hassan to Halebidu.
Timings 8:30