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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated May 17, 2024
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 100

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P
paragnshah92
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-refund even after 16 days

Address:Bangalore, Karnataka

Hi,

I had made online booking on Sep 10 at 8.13PM through UPI payment, the amount was 2996 and it was debited from my account and was also credited to ksrtc, however ticket was not booked and i had to book again.

Its been two weeks since than but i have not received refund for the same, i have followed up with accounts team, refund team and all the possible teams but have not received my money back yet. Every...
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M
Michaelantony83
from Bengaluru, Karnataka
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ka 42 f 745 - took ticket amount money but no tickets

Address:635109

Respected sir,
Today 26th sep 2018 around 10.30 i was travelling in ksrtc bus which is operating from hosur to bangalore daily. The conductor is not giving tickets when i was travelling from hosur to attible in ksrtc bus (Ka 42 f 745) which is operating from hosur to bangalore daily. Most of the bus conductor doing the same taking money but no tickets. More than 10 persons need to get down in attible, so he got more than 100rs without...
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B
Belliappa.B.A.
from Bengaluru, Karnataka
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driver driving rash and negligent using mobile while driving

Address:Bangalore, Karnataka

On 20/09/2018 i boarded a ksrtc bus from mysore to virajpet. The manner of driving was absolutely reckless, violating trafic signels with impunity. The driver exceeded the speed limit all the time driving dangerously without lowering the speed at speed brakers. The passengers were experience horror. Added to the above driver uses his mobile phone while driving.
He is a dangerous driver to be allowed to drive a vehicle on public road.br...
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C
Captain Cook
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled bus ticket

Address:Bangalore, Karnataka, 560027
Website:www.ksrtc.in

I booked a ticket from cannanore to bangalore on 12th september, the bus did not arrive at the bus stand. It's been 15 days since, yet i haven't received back my booking amount which was rs.2600/-. I have been calling ksrtc customer care and they keep telling me to wait for 7 days, after 7 days they took a complaint saying my money will be refunded within 2days. It's been 7 more days after i lodged a complaint. This is totally unacceptable,...
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S
Shashikumar s
from Nagercoil, Tamil Nadu
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about incontinence of buses to go sira from hiriyur

Respected sir
Am shashikumar. Teacher in sira tq, my request is about 90 more employs are daily travel from hiriyur to sira, but the buses of challakere depo, davangere depo, chitradurga depo buses will come to hiriyur then all of them says our bus is nonstop, even if depo manager told to go driver and conductors refuse their order also, for this we are facing many problem in morning time even we are taking monthly buspass also, plz...
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J
Judit Jose
from Bengaluru, Karnataka
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regarding refund

Address:560074

I have booked a bus ticket from payyanur to banglore (Trip code:1945knnbng) and the bus was not in service. There was not even 1 message that the bus got canselled. So after 3 days i got the message that the bus service is cancelled and the refund has been initiated and the amount will be credited within 5 days. But now it's the 6th day and i didn't get the refund....
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B.G. Kubendranath
from Bengaluru, Karnataka
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improper stops for lunch breaks.

Dear sir,

My name is kubendranath bg. My age is 73 plus years. I am a citizen of bengaluru since my birth. I studied in bengaluru, served for 42 years in hal, bengaluru, and presently staying in a. E. C. S layout, bengaluru-560037.

Regularly me and my wife smt. Jayalakshmi visit horanadu, chikmagalur dist. Every year during september.

As usual, this year also on thursday the 20th september, 2018,...
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W
Wilson Rohan Veigas
from Thiruvananthapuram, Kerala
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monthly pass renewal process- necessity of carrying bus card id

Address:574211

Hi team,

Good day..

This is regarding the documents need to be carried while renewal of monthly pass.

Is there any necessity of carrying bus id card for monthly pass renewal is required, as i have showed the national id card confirming the right holder of the pass, since i was not carrying the bus id card during the time, the concerned person need to check with records about pass issued. Since...
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N
NANDINI H C SHETTY
from Bengaluru, Karnataka
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rash driving of a driver.

I have noticed that the driver is driving very rashly.. Where he is overtaking every vehicles in the road. The passengers who were standing were troubling like hell. And even having a mistake he spoke rashly towards passengers. This is not fair. Where if passengers met with an accident it's really a bad name to ksrtc. And route was from magadi to bangalore.
Ka42-f2227....
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D
dsnr.pavankumar0529
from Chennai, Tamil Nadu
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j72222449, ticket refund

Address:560037
Website:www.ksrtc.in

I have booked bus ticket in KSRTC for the date 10 Sep, unfortunately due to bandh, bus has not came and i waited more than two hours for the bus, due to which I couldn't cancel the ticket. So I sent mail to KSRTC and called them, there is response came from KSRTC, each time I send mail to KSRTC, I am just getting one auto generated mail and whenever I call them I am not getting proper response from them, they are just saying from depo, they...
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Z
ZigmaModular
from Mumbai, Maharashtra
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request to provide bus stop at checkpost before lingadevaru koppal

Address:Mysore, Karnataka, 570018

It is to request to the concerned officer of ksrtc to arrange to give a stop at checkpost at koorgalli industrial area before lingadevaru koppal stop. Many people who are employed at the garment factories, vinyas innovation technology, zigma modular systems pvt ltd, etc i-e., 1 to 1.5 kms by walk from checkpost request daily for the bus drivers and conductors to give them a stop. As you are aware we employees have to punch sharp at 8:30 in...
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U
UmaMaahi
from Piriyapatna, Karnataka
Mar 6, 2022
This thread was updated on Mar 6, 2022
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my item lost

Hi,

I lost purse in a bus on 16/09/2018.

Bus details:
Pnr:j72283360, tripcode:2212mribng, doj:16/09/2018, deptime:22:12, "org"madurai, "to" desn:bengaluru, boardingpt:mattuthavani b. S, class:airavat club class, seat:33, passname:uma maheswari.
Bus number :f 9186

My details : uma maheswari
Email id : [protected]@gmail.com

My purse is in sandal with black colour...
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M
mahesh1108
from Bengaluru, Karnataka
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I m complaining about sleeper bus service hyd to bangalore

Address:Bangalore, Karnataka, 560087
Website:KSRTC

Hi sir

This is with reference to the ticket was booked in ksrtc in sleeper class buses there is no option to select only option is sleeper hence then the ticket was booked in ksrtc website assuming the quality of bus will be good then private buses, but when bus was boarded the interiors of bus very old and rusted body in running bus sound was disturbing the sleep and water entry from ceiling ac filters was splashing water...
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Address:Chikkamagaluru, Karnataka

We have booked the bus from kalasa to bangalore at 9.15pm depature from kalasa on 16 sep 18, booked person name sampriya, in hassan bus driver stooped the bus for tc entry and toilet who ever wants to go but when we went to toilet bus driver and conductor moved the bus before checking the passengers in the bus.

Bus details is mentioned below pls take the serious action against the conductor and he is bit rash with passengers.br...
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S
Santu ar
from Mumbai, Maharashtra
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complaining against bus conductor

Address:585223
Website:www.ksrtc.com

Dear sir,
I wish to draw your kind attention to the misbehaviour of a bus conductor. While the school students were travelling from their village to the school, the conductor refused to stop the bus at the school stop.
So when he has been protested to him, he rained abuses on him and slapped on his cheeks as well as hold the collars and abused the unsaid words. We have the students and travellers as eye witness and a video...
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C
coolasian
from Bengaluru, Karnataka
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not stopping of bus at hebbalu toll gate davangere

Address:Davanagere, Karnataka, 577002
Website:ksrtc.in

Dear sir/ madam
Today i. E, on[protected] a bus no ka 17 f 1585 belongs to davangere depot at hebbalu toll gate has not opened their door and moved fastly without stopping though conductor instructed to driver to stop the bus. These things have become routine now. Kindly initiate your action in this regard. Hope you do the needful. Awaiting your reply....
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P
Prashant_cons
from Mysore, Karnataka
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incorrect seats allocated

Address:560085
Website:KSRTC bus booking

Pnr # t72104866, the bus model shown on ksrtc website while booking the seats was different. I had booked window seat for the my wife and another seat next to her (Two seater) she had health issues. But when i board the bus i find that her seat is at the center in a 3 seater. It was really frustrating.
This is equavalent to fraud, the passengers convenience and comfort is not considered but just for profitability extra buses which...
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H
Honnegowda hs
from Bengaluru, Karnataka
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fake ticket issued by bus conductor.

Address:Bangalore, Karnataka

On dated 8th september 2018 i have travelled by ksrtc bus ka21 f 0225 (Virajpet-mysore - bengaluru) from mysore to bengaluru satilite bus stand. I have boarded the bus at columbia asia hospital, i have paid rs 124/ to conductor and he issued me a ticket. Simply l kept ticket in my pocket. The bus stopped at maddur bus stand for coffee break, i have verified my bus ticket to know the bus reg no. I stunned because of the ticket issued by conductor...
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S
Sagarsagi
from Bengaluru, Karnataka
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behaviour of conductor

Sir/ madam. Place :dasanapura
My self sagar s
[protected]
My compliant is about behaviour of conductor. He is from nelmangala depo. Bus number ka 01 f 9232
He didn't know about the route but he arguing.
My pass is between nelmangala to hesargatta road
Bus route is between nelmangala to k r market
I got the bus in dasanapura but not able to understand the route i want go 8th mile but he...
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A
Avinash Kulal
from Chennai, Tamil Nadu
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I am complaining about ticket collector

Address:Dakshina Kannada, Karnataka

I was travelling in a bus from darmastala to mangalore the KSRTC BUS -KA 19 F2872 at the stop of bantwala bypass the driver stopped the the bus asusual the sudents was more ther was 2old men was climbing bus the driver suddenly moved the bus there was a old men was suddenly fell down the student tapped the bus to stop so the conductor spoke rubbish to that student there was much conversation the driver and the conductor was rudly behaving...
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