Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

From chikkamanni devaraj urs layout to hondada circle route no -.15 davanagere ksrtc citybuses came late and stop at unknown stop till they complete their ticket giving process. Today 3 busses were at the same stop chikkamanni devaraj urs layout at 10 o clock and the bus which was at chikkamanni devaraj urs layout earier departed at 10.20. What kind of services are they providing us. Customers do have their work, they go by bus to reach their work in time. But if conductors stop at one place for a long time then what is the use of going through city bus. We can walk to our work.

Kindly do the needful at the earliest.

Hello sir,

I traveled from mysore to bengaluru on 8th october 2018 at 20:29:17, monday in bus number - ka 42 f1806. I lost my mother's eye spectacle glass in the bus. I kept my bag on the top right side rack. I was seated in the center right side of the bus. Her medical slip is also available inside the box. Her name is lakshmi. My ticket number is 058884. Please help me in finding the same.

Thank you.

I am a collage going student. I have to travel 16kms to my collage from my place. Usually I travel in KSRTC bus. When I reached the bus stand today. There were two buses to that route one was @8:10 and another @8:15, myself and my friends reached the stand by 8:10 by than the 1st bus was filled with passenger. But the conductor ordered us to climb the 1st bus
By than the 1st bus was ready to leave with full of passengers. So we decided to board the 2nd bus. But the conductor of the 2nd bus didn't allow us to board by saying rashly that (I have said u to climb in the 1st bus don't climb my bus I will cancel your bus pass) and mermered something about us. Because of him we missed our morning classes. And our 3rd internals... So we lost our marks... Please take action towards this and do the needful I have posted the bus number with this...

Date :09/10/2018

Sir
I have lost my purse containing bus pas, atm card, aadhar card on 03/10/2018 in ramanagara bus stand. Since i need to travel daily to college, i am suffering from financial problem as i could not afford tickets daily, and its creating burden for me to arrange money daily for bus ticket.
So i kindly request you to provide me a duplicate bus pass as soon as possible
Thank you

I booked the ticket in scania service to bangalore for boarding from kottayam on 6th oct 2018. Ksrtc newver informed about the cancellation of service and even the person sitting at the enquiry section in kottyam busstand reconfirmed the service is not cancelled. But even after 1 hr when the bus is not arrived, then i checked with trivandrum office and came to know that the service is cancelled. I don't know why they are not informing passengers about the cancellation.

Now they are not refunding the money which i paid to book the seat.

Trip code 1835mysekm transaction reference [protected] dated 28/09/2018 17.25

Amount deducted from account by cheque code[protected] from canara bank account #[protected].
Ticket amount rs.681
. Refer attached photos for detail
Amount not refunded to account till now. Received message for cancellation of trip and refund within 5 working days.

On 5th october 2018, morning around 6.50 a. M., i boarded the bus from beniganahalli and i had asked for the ticket to shule circle (Life style), it was a market bus. Ksrtc. Ka07-f1543. He was not ready to give me the ticket. When i forced him to give the ticket after two stops he gave me a ticket.

I had observed him continuously where i saw him collecting tickets from ladies when they were getting down from the bus and keeping used tickets in between the notes which were there in his hand. When an old lady boarded the bus, he gave the same old ticket to her.

I would like to request the authority to take this matter seriously and i request the passengers to share their experiences to bring all these fraudulent practices to the authority's notice.

I am travelling in a bus from kolar to bamgalore. The conductor had to issie me a ticket fkr 52 rupees till k r puram, but told me he has already printed 7 tickets instead of 5 for someone from narasapura. I did not k ow narasapura is yet to come. He assured that the charges are 52 rupees. He later gave me a ticket from narasapura to k r puram for 42 rupees and took a 52 rupees from me. Means to say he took rs 10 which had to belong to ksrtc.

Vehicle number: ka07 f1727
Date: 3 october 2018
Time: 2 pm
Name of conductor:

I am a regular traveller and ksrtc has been my first choice always i take bus to shimoga during my recent journey the buses stopped in a new hotel (Name?? Jai maaruthi) instead of the regular mayura
I thought it may be a better one but found it really lacking in hygienic factors especially the poorly maintained toilets and foul smelling drains even in such a green area
I raised complaint with the owner too
When i spoke to bus crew they said this place has been approved by tender process
On return journey also the same place and same story food also not good also
Kindly have a fresh survey and relook
Regards
Dr damayanthi
Ex cmo itbpolice
Bangalore

Dear/sir
10 days before i booked 7 tickets in vellore
Vellore to bangalore
Coductor asked id proof we don't have id proof
So conductor not allowed us
We complaint on ksrtc vellore office
Consule person told we gave complaint ksrtc
After 4 days ur amt will be refund told
10 days over sir still not came
Den i spoke to ksrtc executive told send mail
Dear sir plz refund my money back rs 1505
We request u sir
Details
Mobile [protected]
Name: arshi
Pnr:j72466950
Vellore platfoam
Seat no 43, 44, 48, 49, 50, 51, 52
Please sir we request u plz do something
Thankyou

Traveling from kolar to bangalore. Ka-07-f1738 (2:30pm) we took the ticket and paid the cash.. And then the ticket flew in front of the conductor.. After that he told us that we didn't take the ticket and demanded to take another one.. When we told no... He started shouting and screaming and telling that he'll stop the bus and make us get down... He was very rude... Upon telling that if checking happens we'll talk to the people.. He started shouting again and stopped the bus in the middle of the highway and told us to get down.. The other passengers tried to tell him the same thing but he started shouting at them also... This behaviour is not at all acceptable and is abuse of authority and you should take action against the conductor as soon as possible

We have very less number of buses from bangalore to chikballapur now a days, compared to previous years it's reduced all of a sudden after introduction o[censored]nauthorised private buses, this raises lobby of department people with private buses, and being a district head quarter all inter state buses at least the buses of our depot should pass through our bus stand but most of the buses like, mantralaya, ananthpur are bypassing our city though they have option of chikballapur ticket, and we have very minimal number of non stop buses compared to tumkur, many buses gives more than 15 stops from chikballpur to bangalore but collects express charge, many passengers fight with conductors for the delayed journey (Takes 2 hrs for 50 km). Kindly increase the number of buses, and reduce the number of stops or ticket fare

The bus driver on this particular ksrtc bus travelling from bangalore to panjim dated 28th september 2018, time of departure: 8.30 pm was driving very rash and was very rude with fellow passengers.
Request you to randomly contact any traveller on the bus that day to get proof as he misbehavior was with many and driving was a serious risk to everyone inside.

I was traveling from mysore to ernakulam. I had booked my bus for airavat at 8:30. At 8:30 when i asked about the bus they said that it was late after few minutes when asked they said that the bus has already left. I also didn't get proper information of the bus nor did i get the driver contact details. I missed the bus out of no fault of my own. The authorities were also not helpful. As a lady traveling alone it was very difficult for me to find a bus and was stranded in the bus depot

Hi,

I had made online booking on Sep 10 at 8.13PM through UPI payment, the amount was 2996 and it was debited from my account and was also credited to ksrtc, however ticket was not booked and i had to book again.

Its been two weeks since than but i have not received refund for the same, i have followed up with accounts team, refund team and all the possible teams but have not received my money back yet. Every time i have been told it will be credited in two days or three days and i have been waiting for that for more than two now.

Seems like this a trick from ksrtc to hold up people's money, and it is very unethical and outrageous, i hope this post will get noticed by ksrtc officials and will get my refund as soon as possible.

I have attached screenshot of the detail that i have received from KSRTC for the same

Transaction Ref No - OB33070515

Respected sir,
Today 26th sep 2018 around 10.30 i was travelling in ksrtc bus which is operating from hosur to bangalore daily. The conductor is not giving tickets when i was travelling from hosur to attible in ksrtc bus (Ka 42 f 745) which is operating from hosur to bangalore daily. Most of the bus conductor doing the same taking money but no tickets. More than 10 persons need to get down in attible, so he got more than 100rs without account to ksrtc department. I am sure this will reduce ksrtc revenue and will create bad image to public. Moreover he didn't stop in attible bus stop. Conductor asked us to get down in attible tollgate itself. We didn't get ticket as well we didn't get down in correct place. So please take necessary actions to this bus conductor and also bus driver to make sure this kind activities should not happen here after. This kind of activities happening some if the bus which is operating from hosur to bangalore. They always stop who is going to attible from hosur. They always say don't get inside if you are going to attible. At last they allow to get into the bus, but they are not ready to give tickets. What kind of ethics this is?

Please take immediate action this bus conductor and driver. I have attached the bus conductor picture and bus number pics. Please find the attached photos. Please call me or send an email for further communication. Please take necessary actions so that this kind of activities will not repeat

My email id [protected]@gmail.com.

On 20/09/2018 i boarded a ksrtc bus from mysore to virajpet. The manner of driving was absolutely reckless, violating trafic signels with impunity. The driver exceeded the speed limit all the time driving dangerously without lowering the speed at speed brakers. The passengers were experience horror. Added to the above driver uses his mobile phone while driving.
He is a dangerous driver to be allowed to drive a vehicle on public road.
I boarded the bus from hunusur road opposite southern star hotel at 11. Pm. Reached virajpet at 2 pm. I'm in possession of the bus ticket and have recorded his usage of phone while driving. Please hold an enquiry against the driver and i'm willing to participate in the enquiry.
B a belliappa
12/1, infantry road opposite blue cross chambers, bangalore.560001
[protected]

I booked a ticket from cannanore to bangalore on 12th september, the bus did not arrive at the bus stand. It's been 15 days since, yet i haven't received back my booking amount which was rs.2600/-. I have been calling ksrtc customer care and they keep telling me to wait for 7 days, after 7 days they took a complaint saying my money will be refunded within 2days. It's been 7 more days after i lodged a complaint. This is totally unacceptable, the bus gets cancelled on it's own and when i ask my money back i am not getting it. Such low morale of ksrtc.
My pnr number j72260837
Complaint no. 28995

Respected sir
Am shashikumar. Teacher in sira tq, my request is about 90 more employs are daily travel from hiriyur to sira, but the buses of challakere depo, davangere depo, chitradurga depo buses will come to hiriyur then all of them says our bus is nonstop, even if depo manager told to go driver and conductors refuse their order also, for this we are facing many problem in morning time even we are taking monthly buspass also, plz give clear guidelines to them sir, hope you solve our daily problem
Thanking u sir/madam. Mob [protected]

I have booked a bus ticket from payyanur to banglore (Trip code:1945knnbng) and the bus was not in service. There was not even 1 message that the bus got canselled. So after 3 days i got the message that the bus service is cancelled and the refund has been initiated and the amount will be credited within 5 days. But now it's the 6th day and i didn't get the refund.