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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 104

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M
M.Karthikeyan
from Mumbai, Maharashtra
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bus didn't come inside apathy bus stand

Hi. I booked from apathy to mysore in ksrctc. Timing 5:30am. Date 3-june-2018. Usually bus came inside the sathy busstand but today bus didn't come inside busstand and conductor didn't call me. Bus crossed 1km away from sathy and stopped because i call conductor and enquire about where is bus location. Any how i take auto and catch bus. But when i reach bus driver talk anger to me and didn't give respect. I am waiting to catch this bus till...
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N
Nagaraj S Auradi
from Malegaon, Maharashtra
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fraud conductor

Dear sir / mam

I'm traveling pune to gulbarga by non ac sleeper bus on 31/05/2018
I'm not reserved a seat, i got a direct ticket from conductor rs.683/- bus i given rs.1000/- conductor returned rs.300/-.
I asked for remaining change. He prepaid me i given u a window seat and u asking me a change??.. What is this this a real indians corruption.. Please take care of it please, and that conductor is behaving with...
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S
Sanjeev Havanur
from Ernakulam, Kerala
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ac not working in airavat club class

Address:Bangalore, Karnataka, 560060

Dear sir/madam,
I am feeling sorry to write this email at 3.38 am. Now i am travelling from bangalore to hyderabad by airavata clubclass bus bearing bus number ka01f9265, trip code 2121bnghyd. Pnr number j70576657.
While we boarded the bus on 28th night at bangalore at 21.30 hours, we observed low cooling effect. We thought it will be ok after some time. But it remained same and by 3.30 am, it became intolerable and we couldn't...
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B
braj bhusan
from Tumkur, Karnataka
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money to be returned as booking with kstdc failed

I booked 3 seats for mysore tour package on 24 may 18 for 26 nay 18. My money rs 2850/- was deducted by inb citrus payment solutions vide tx id igadozsd4. I could not get any message from kstdc for ticket booking. I contacted to kstdc but they replied there is no any booking from my mobile no [protected] or gmail id [protected]@gmail.com. My journey became horrible. Please help me to get my money back....
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G
Gram Panchayat Rudagi
from Mangalore, Karnataka
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not allowing monthly pass in non stop buses

@ksrtc_karnataka as i am government servant and have monthly pass vijaypur district muddebihal depot bus number ka 28 f 2372 travelling from vijaypur to muddebihal on 26/05/2018 at 7.30 am the conductor of the bus denied to allow monthly pass as it was not allowed because the bus was nonstop but on the pass itself is written that pass was issued for non stop and express buses but still the conductor not allowed the pass, so concerned officers...
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A
Anirudh Varma
from Irinjalakuda, Kerala
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driver was rude and no message regarding bus details

I had booked a airavat club class ticket for trc Bangalore 9 PM bus for my wife Lakshmi M.
At 9 PM one Ernakulam Bangalore Airavat club class bus had come at KSRTC bus stand, Thrissur. As there were no message notifications to registered mobile number I tried to talk to the conductor by saying "Excuse Me", after I said 2 times he shouted and verbally abused us shooed us away from there as he was irritatedly checking the passenger...
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G
Ganesha H N
from Tumkur, Karnataka
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inhuman behaviour of crew

Sir i boarded ksrtc bus at shivamogga at 18.49.52 on 16.5.18 no. 010941 and was to alight at tumakuru bus stand. When bus moved without touching bus stand, i collected my baggage hurriedly and rushed to door requesting the crew to stop the bus. The conductor in humanly at the add hour started argument as if he is ever right and the commuters always wrong continued over carrying me. Realising no chance of bus stopping, i returned to seat politely...
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T
tarnjeetsingh
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited

I cancelled two tickets from bangalore international airport to mysore on 2/5/18. And i was to receive a refund of rs. 395 on each of two tickets within 7 working days. But the refund has still not been credited, i also reached out their customer care and they are saying that the refund has been processed. But i have confirmed with the bank and they say they have not not received any refund under my account.
The pnr numbers of two...
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P
Pachayappan R
from Bengaluru, Karnataka
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operating crew misbehaviour

Address:Bangalore, Karnataka, 560009

On 12-may-2018, friday vehicle (Bus) number ka 42 f 2124 had left from magadi to bangalore at 5.40pm. The conductor of the above said bus had been shouting and abusing the passengers. He did not listen to passengers destination details properly and he himself assumed and issued tickets to most of the passengers to a particular aligting point. Passengers whose journey upto the bus service destination were forced to avail fresh tickets. Its...
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V
Vijay Havalad
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gadag to bangalore rajhamsa bus delayed

Address:582116

Boarding time for rajhamsa bus at laxmeshwar is 10.05 pm. But bus is not arrived even after 11 pm.

Is it free government bus provided or wat?. No timings for it. I prebooked it and horrified to see bus coming like for marriage and it is reaching bangalore 40 - 60 mins late. Which is causing problem for working professional who have to go to their jobs in morning.

Take strict action against bus authority and...
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C
Chiranjeevi Kulkarni
from Thrissur, Kerala
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complaint against ksrtc conductor

Address:586101

As i m traveling in ksrtc bjp to hyderabad rajahamsa executive bus. Bus no 2314. I just asked conductor to switch off the lights at 1.46 am politely. He suddenly raised his voice & arguing with me as i know when to switch off the lights u don't need me to teach. Please kindly take necessary action against the conductor. He should be taught with some disciplines & talking manner towards customer....
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ಹರ್ಷಿತ್ ಅರಳೀಕೆರೆ ಬಸವರಾಜು
from Hubli, Karnataka
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mandya bus does not give stop in tiptur

Address:Tumkur, Karnataka, 572201

Concerned,

Incident happened just now in tiptur

Ksrtc bus number

Ka-11
F-0478

Davanagere to mandya has not given stop in kodi circle tiptur. Bus was free for standing, there was not much passengers also inside the bus then also bus not given stop and not allowed passengers to on board to bus in tiptur.

Kindly take neccneces actions against bus driver and conductor.br...
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M
Mahi R
from Bengaluru, Karnataka
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misleading of consumers in the bus for paying the child bus fares

Address:563101

We are traveling from iti main gate bangalore to kolar in the bus number ka 07 f 1714 at 12-may -2018. Even we told the conductor as child is about 4 and half years age, he has taken the half ticket for him.

We asked him to give acknowledgment about his misleading of consumer's by taking money with-out informing of taking half charge.

Please provide the refund of rs 30/- as i paid as half charge for my kid....
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V
Vijay Havalad
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no buses from gadag to laxmeshwar after 8.45 pm

Address:Gadag, Karnataka, 582116

There is no bus from gadag to laxmeshwar after 8.45 pm.

It looks so nonsense of transportation department not having single bus after 8.45 pm from gadag to laxmeshwar.

Rajhamsa bus at 9.30 will be booked. No seats for ordinary people.

I am tax payer, paying tax from my end. Make sure you ksrtc transportation department provide at least two buses at 9.30 and 10 pm. So that people coming from...
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S
Sharan Sanjay Goud
from Bengaluru, Karnataka
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deficiency in service

Address:560027
Website:www.ksrtc.in

Ksrtc corona ac sleeper bus bearing no. F-1739 scheduled departure at 10.30 p. M on march 10, 2018 from hosapete to bangalore was not fit for travel. The said bus had a malfunction in the air condition leading to seepage of water to the sleeper coaches. Further, the wiper situated to assist the driver for safe driving during heavy rains was also not in proper working condition. Owing to the above mentioned reason there was a delay in reaching...
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R
Resmi KI
from Bengaluru, Karnataka
Aug 15, 2022
This thread was updated on Aug 15, 2022
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misbehaving of ksrtc conductor with lady passenger

Address:560068

I am a working women commuting daily in KSRTC bus from Bangalore to Kanakpura. Today at arround 5.45 pm, i boarded into KA 57 F 2771 KSRTC bus from Kanakpura. I managed to get a back seat just next to the window seat(usually conductor sits on the window seat). Suddenly the conductor got inside the bus and told me to get up as he will come to sit there after issuing tickets. Then I told him that, I am not sitting in his seat. Again he told...
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T
tenzin dhondup
from Kunigal, Karnataka
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charging money for a bag and running their own transport business

Address:Mysore, Karnataka, 570001

As i am traveling from mysore to kushalnagar i have noticed a conductor who behaves rudely and charges extra money from the passenger for there bags. Not only that but also he doesn’t even return the change. At metropol station near mysore railways station he picks up luggage from unknown people and runs a delivery business for husband own benefits by charging them. Therefore i request who so ever is recruiting people like this should thoroughly...
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P
from Bengaluru, Karnataka
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toilet use over charge

Address:Bangalore Urban, Karnataka

Im travelling shanti nagar bus stand to ooty i used toilet in bus stand where they charged me 10 rs while its charge is jst 10 rs my pnr number is j70113814 my name is pankaj kohli, i gave him 10 rs note and he refused to give money back to me, when i asked him where to complain i saw they revoe number from wall, i asked his name but he did tel jst told me he is from patna...
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Rash draving workout stopping in bus stand very irresponsible please take action bus no: 373971 h01623 a[protected]N it's express from raichure to davangere raichure depot bus it is in evening 6 pm in davangere riching time please find bus and take action conductore behaviour is not good is not visual and not seen at the door he is seating some where not looking towards door in bus stops if something is happening any passenger is going...
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V
VIJAYKUMAR JAWALE
from Mumbai, Maharashtra
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long route bus stop at unhygienic hotels for commission

Address:Pune, Maharashtra, 411057

Dear sir

Most of the long route buses stop at unhygienic places where food is charged double the rates and hotel loot the travelers to pay ksrtc officials as commissions. Buses are stoped at third calss hotels where hotel employee are rude, over charged, sell above mrp. But still no one care about. So requesting all the transpost authority and transport ministry to look in to this matter, mainly national highway, even msrtc,...
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