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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated Apr 15, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 114

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U
Ujwala Mutttam
from Vellore, Tamil Nadu
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Damage in luggage

Address:Mumbai City, Maharashtra, 400080

We travelled in Airavat bus from Bengaluru to Medikeri on 30-06-17 departure timing from Bengaluru at 8.00 from mysore satellite bus stop.Details of bus as follows:
KSRTC Bus : PNR :J65081515, Journey Date :30-Jun-2017 08:00, Trip Code :0800BNGMRC, Bus Number :f8437, Depot :MYSURU RURAL DEPOT 2, Crew Mobile No:[protected] .
They have not locked the luggage cabinet due to rash driving the luggage fell down from cabinet and completely...
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D
Debtanu Pal
from Kolkata, West Bengal
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Ticket booked but no confirmation sent

Address:Bangalore Urban, Karnataka

I booked 5 tickets from bangalore to hampi bus no. 2345 BNGYLB on 29.06.2017 at approx. 10:30 pm. But I have not received any confirmation(not even PNR) after the completion of transaction of Rs. 1650 from my account. Your toll free number is not working as well. I am now stuck. My ph no. is [protected] and email id is debtanu [protected]@gmail.com. Please consider the case and send me the etickets on both phone and e mail tommorow....
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S
shivanagouda patil
from Bengaluru, Karnataka
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Bus conductor having a worst behavior

Address:Bangalore Urban, Karnataka, 582202

At 6: 40 evening gng from banaswadi to silk board... The bus conductor is using very bad words like he not fit for that job also every person was scolding that conductor
Ka-57 f-1996
Sir... So please take a serious action on that conductor
I don't no how to register a complent please send me a link so that i can register there thank u
He is spooling ksrtc name itself...
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T
Tanuja1501
from Bengaluru, Karnataka
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Ksrtc bus details was not given after the reservation was done.

Address:Bangalore, Karnataka, 560016

Hi, the bus details was not provided from ksrtc to both passenger and conductor after the reservation and not even before 1 hour of boarding of the bus. Because of this conductor did not allow us to sit the seats which we had booked. Why was the bus details not given to us? Below are the pnr details:
* ksrtc m-ticket * from: birur to: bengaluru psngrname: mithun tripcode: 0615cdpbng pnr no.: j64978235 jnydate: 26-jun-2017 deptime:...
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R
Rijaz Gulam
from Bengaluru, Karnataka
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Non professional driving

Address:560001

I mr. Rijaz travelling from suntikoppa to bengaluru in airavat vide pnr no j65040520. The bus was supposed to reach mysore and again start from mysore at 19:45 hrs. But the bus reached mysore at 20:50 hrs. Throughout the route he was driving at a speed of 40-50 kmph, where as it wasn't raining and the traffic was very less. The important point to be noted is that, only driver was available. It's the passengers who takes the water bottles...
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L
Lloyd George
from Bengaluru, Karnataka
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Non refund of my ticket amount

Address:Bangalore, Karnataka, 560103
Website:www.ksrtc.co.in

Sir,
I am lloyd george from ernakulam. I booked a ticket from karnataka ksrtc website for ac sleeper bus from vytilla (Kerala) to bangalore on 26.06.2017. The ticket was booked on 29may 2017. When i booked for ticket, first time i selected seat no.19 and it showed my transaction failed. I got failed message and i am holding the screen shot for proof. But my account was deducted by rs.1399. Still i didn't get any successfull message....
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A
Ashray GM
from Bengaluru, Karnataka
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Worst behaviour and services

Address:Bangalore, Karnataka, 560079
Website:www.ksrtc.in

I took ksrtc bus no. Ka 17, f 1615 from bangalore to chitradurga which left bangalore at 12:00 pm.. Conductor said it is non stop after bangalore next stop will be hiriyur and next will be chitradurga.. It was non stop till sira after that driver started stoping in almost every village, when i asked about that then i was told to get down if i want to..

Didn't ever expected this kind of worst service ever....
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S
Sagar Veerendra V V
from Bengaluru, Karnataka
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Complaint regarding operating crew (Guide)

Address:560041

Hello sir,

This is regarding the bad experience of my father, mother and my grand mother had during the bangalore darshan on 09/june/17
Pnr:g[protected]:50
Trip code:0850bngbngcr
Bus no:ka01f8800
Crew mobile no:[protected]
Ticket amount:rs 1300/-

1. At the start of the trip:
The guide asked my family members whether they know hindi or kannada.
Being from andhra...
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Address:560001

Hi team, i booked a ticket to travel from bangalore to pune and kstrc ppl canceled the ticket saying that the bus is under maintenance and there are no other but going on that route. They did not arrange any transport for us.
Also when called to the customer care number people started speaking to us rudely. Saying you need to arrange a travel. Also could when give to maintenance team the person was not able to speak and convey anything...
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A
Abcxyz123987
from Bengaluru, Karnataka
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Bill not provided

Address:Bangalore, Karnataka, 560075
Website:KSTDC

I travelled from airport to bangalore on 16th june, 2017 by kstdc taxi number ka 41 a 4096. The driver told me he would provide me an onspot bill for my travel as i was on an official trip. But he did not carry a bill book & i called kstdc at first they kept giving me other numbers, finally when i somehow got to the right person he said the driver's phone is not reachable, it was a bill for ₹950 from airport to my drop location. Nobody...
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Address:Mysore, Karnataka
Website:karnataka state road transport corporation

The buses or not coming or arriving on correct time and after 6:30pm there is no bus at all if we get the bus also they will not complete the trip they will stop in the middle of the way. Today (16/06/2017) the 6:30pm bus came early that is on 5:55pm the bus number is 122 and ther is also other bus like 122a, 122c think the problem will be rewsolved soon.....
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S
Shadhin Sudhershan
from Lalgudi, Tamil Nadu
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Refund not processed on cancelled ticket

Address:560068
Website:www.ksrtc.in/oprs-web

Sir,

Will i receive this refund amount? Why the transaction was declined? What i am supposed to do now?

Refrence no.: ob25882256
Bank refrence no.: [protected]
Status: declined
Refund amount: 805.00
Shadhin sudhershan

Linkedin

(+91) [protected]

— forwarded message —
From:
Date: sat, jun 10, 2017 at 2:28 pm
Subject:...
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V
Veena1245
from Bengaluru, Karnataka
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Buses from mulbagal and bangalore and vice versa

Address:560016

Sir bangalore to mulabagilu most of the buses ply by going to narasapura
Tavarekere, tamaka, kolar bus stands by wasting the time of officials working in these belts. My suggestion to you is at peak hours morning around 7am to 10am and evening 5.30 to 8pm make the buses ply direct from one place to another mention that these as express or byepass or before starting let the conductor check and start the bus so that ksrtc can compete...
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S
sachuu bhai
from Ponnampet, Karnataka
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No conductor in bus

Address:Mysore, Karnataka, 570027

In mysore many buses are running (116 and 119) in which there are no ticket conductors and driver himself gives the ticket. Many times driver give the ticket from one hand and drive the steering from the other hand. It is quite dangerous also.in these kind of buses driver close the back door so that people can get up in bus from front door and so that driver cum conductor can charge the ticket at entrance only. It causes lot of convenience...
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S
Subrahmanyabhat Pangala
from Hyderabad, Telangana
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Payment via rupay cards

Address:Udupi, Karnataka, 576101
Website:ksrtc.in

There is no option of payment via rupay debit cards in ksrtc website. Now a days we are shifting to cashless transactions, but we don't buy visa / master cards as it is owned by foreign companies. Please provide rupay option also as it helpfull to mant peoples like us.

Untill we won't use your services.

Thank you.

We really hate entertaining visa / master cards....
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M
mprevadi
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Non refund of ticket charges.

Address:560010
Website:[email protected]

Booked ticket online for journey performed on 6/6/17 by ksrtc airavat from bangalore to chennai by trip 13:59.
My account debited for ₹657/- and seat no allotted was 16.
Upon reaching the bus stop i was informed that the transaction was not successful and that i should buy another ticket to perform journey to chennai. I was assured that ksrtc would refund the money as booking was not successful.
I paid ₹640/- and...
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A
Arunthilip
from Chennai, Tamil Nadu
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Unfaithful response and negligence

Address:630561

Pnr :j64845010, journey date :13-jun-2017 18:16, trip code :1801mrimng, bus number :f 3329, depot :mangaluru 3, crew mobile no:[protected].
I am a frequent passenger of ksrtc. This time i had booked my journey from madurai to mangalore as per the above schedule. Due to some unseen road transport delay from my native place shivaganga to mattuthavani... I could not reached the pick up point by 4.36. But i did a pre request to the bus...
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A
Amarsudha
from Bengaluru, Karnataka
Oct 12, 2021
This thread was updated on Oct 12, 2021
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Child fare and misbehavior of conductor

Address:Bangalore, Karnataka, 560092
Website:ksrtc.co.im

Hello sir /madam
We took a ksrtc sleeper from adoni to bangalore dated 11 june 2017 service number f533. We have booked two tickets for 2 adults (2 ladies). We had a kid of height 119 cm and 7 years. While booking ticket online, there is no mention of child ticket or no option to select as child, hence we did not enter any details. The online option does not talk about child fare rules and regulations as well.
While getting...
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N
nikitabanthiya14
from Bengaluru, Karnataka
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Didn't get refund money

Address:Bangalore, Karnataka
Website:www.ksrtc.com

We four office colleagues booked rajahamsa executive for pondicherry trip for friday, 26th 2017 the bus was scheduled at 10:20 pm for pondicherry from st johns bus stop pick up point. We trust ksrtc as its safe for girls and it was nearest pickup point as we stay near btm.

We reached the pickup point at 9:30 pm. It was raining very heavily we were waiting and checking for our bus under petrol bunk. We had hope the bus will...
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ಪ್ರಸನ್ನ ಕೆ
from Bengaluru, Karnataka
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Bellary ksrtc enquiry worker miss behavior regarding

Address:Bellary, Karnataka, 583126

ಬಳ್ಳಾರಿ ksrtc ವಿಚಾರಣೆ ಸಿಂಬಂದಿ ನನ್ನ ಜೊತೆ ಕೆಟ್ಟದಾಗಿ ಮಿಸ್ ಬಿಹಾವೀರ್ ಮಾಡಿದರೆ . ಪ್ರಸನ್ನ ಕೆ ಆದ ನಾನು ಕರ್ನೂಲ್ ಗೆ ದಿನಾಂಕ[protected] ತೆರಳುವ ಪ್ರಯುಕ್ತ ನಾನು ವಿಚಾರಣೆ ಸಿಂಬಂದಿ ಹತ್ತಿರ ಕರ್ನೂಲ್ ಹೋಗೋ...
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