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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 119

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V
Vishwas V
from Bengaluru, Karnataka
Mar 22, 2017
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Address: 560053
Website: www.ksrtc.in

Respected sir/madam
I am complaining about KA 42 F-354 bus which plies between kankpura and kalisipalya.
The bus conductor didn't pick up me at Kr market bus stop at 7:09 am even though I was holding the door handle for about 10 seconds.
Please take serious action against the corresponding conductor of the bus and make sure that it doesn't happen for other passengers.

Regards
Vishwas
(Jain University student)
Mar 22, 2017
Updated by Vishwas V
The incident happened on 22nd March, 2017.
Mar 25, 2017
Updated by Vishwas V
Picture of bus no

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    Arya NU
    from Bengaluru, Karnataka
    Mar 15, 2017
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    Address: Mysore, Karnataka

    The date was 14/03/2017
    Traveling from Mysore to Bangalore
    Hunsur depot bus the time was night at 7:15pm. Started journey from Mysore to Bangalore. In the tea time the bus stops in Maddur. When I came back the bus was went off the time was 8:30pm to 9:00.pm then I complaint to traffic controler at Maddur the ticket enclosed.. I missed my bag in the bus so hereby that please my bag back.. It is an very precious.
    Contact number( [protected])
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      B
      bmnamith
      from Bengaluru, Karnataka
      Mar 14, 2017
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      Address: 560073

      KA 06 F 0973
      5 PM at tumkur
      I am a student and catched the bus at SIT college. My pass destination was upto jalahalli cross and bus was of flyover.
      I showed the pass to conductor & requested to get down at Widia stop.But conductor shouted at me that he will not permit the stop at Widia & told me to get down at nelmangla toll. I questioned him for his arrogance behaviour and he try to assault me. So public stopped the conductor and he tried to assault even on them also.So this attitude of public servant makes passenger to travel Annoying and irritating. Please take a suitable action on that conductor.
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        I
        illyas khan
        from Tumkur, Karnataka
        Mar 11, 2017
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        Address: 560098

        Complaint against conductor of karnataka kart bus no. KA09 F 5112. The conductor didn't pick up passengers at Kengeri bus stop I told that my bus only pick up passengers of Mysore and Mandya. but again speak that bus is not good condition to other passengers but in bus already passenger are there. So kindly request you whether this bus is non stop or not. Why he had done this. Pls enquiry and give feedback sir.
        Thanking you.
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          C
          chethana u
          from Bengaluru, Karnataka
          Mar 4, 2017
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          Address: Bangalore, Karnataka, 560004

          Hi

          My mother was travelling in KSRTC rajahamsa today 4/3/2017.
          It was 9:30 am bus from Bengaluru to Mangaluru.
          She was in the ladies seat.
          untill Hasan no one sat beside her. The lady conductor allowed a male person to sit next to her in Hasaan.

          When she reache d home her small purple purse is missing.
          It had some cash around Rs 1000 and most importantly her id card
          aadhar card, senior citizen card, voter id card

          It would be very helpful if we could get the purse.
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            M
            Manu N S
            from Bengaluru, Karnataka
            Mar 4, 2017
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            Address: Bangalore, Karnataka, 560001

            A driver was found driving recklessly and during such act three passengers were about to go under the wheel and die within seconds. The time of incidence being 1:30 AM on 4th March, 2017. The main reason being competition between two buses. The culprit driver was driving bus no: KA 26 F 995. There was no Official from KSRTC to raise a complaint also. The police also just came and didn't take any action.
            Mar 04, 2017
            Updated by Manu N S
            The incident occurred in Kempegowda KSRTC Terminal 2. The bus plying between Bengaluru and Hubballi.
            Ksrtc buses won't give stop at govt polytechnic college... if they it won't be a proper ..they rush forward and then stop the bus.. by the time we run to catch the bus they will move on...[censored]
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              S
              sangamesh rb
              from Bengaluru, Karnataka
              Mar 3, 2017
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              Address: Bidar, Karnataka, 585414
              Website: www.ksrtc.in

              Sir
              my name is kedarnath. i have lost my ksrtc buspass on 02/03/2017..
              my village is in bidar district.
              plz do provide me duplicate pass

              and i am a disable person.cant hear properly. conductors used to make fun of me everytime when i travel with some words and reactions. that i can understand. i have handicap bus pass. so do treat very badly.
              please take it serious.

              last day journey also it happened and i slept during the journey that time i lost pass

              please do issue duplicate
              Sir the bus charge of Bijapur to Gulbarga and gulbarga to Bijapur is Rs.165 in NEKRTC.

              And for NWKRTC the bus charge is Rs. 160.

              Why this difference ? Without any notification.

              And stops are too much (almost all stop), even it is express
              The bus which leaves from Goa, Panaji at 6:00pm is supposed to reach Bengaluru at 5:30 But the bus normally reaches at 7:00 am or more they don't maintain the speed at night which is required at night and is going very slow at night
              Hi sir my name is sonu Kumar I'm college student bharathi college in k m doddi . I forgot my bus pass plz give me my duplicate pass.. Plz sir am middle class family member plz sir help... My contact number [protected] plz contact me
              Hi sir my name is vikram singh I'm college student VISSJ government polytechnic college in bhadravathi . I forgot my bus pass plz give me my duplicate pass.. Plz sir am middle class family member plz sir help... My contact number [[protected]] plz contact me
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                C
                Chitra Naik
                Mar 1, 2017
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                Address: 560098
                Website: Www.ksrtc.in

                It really feels very bad that ksrtc has become torture to students.though we take yearly pass its of no use. The way conductors n drivers behave with students is really inhuman. I am a student who has stopped going to college in ksrtc because of the torture by conductors n whole ksrtc department. I should travel from bangolre to ram nagar Ghousia college. Where route change is bidadi and the last stop is Ghousia college.which means i should take ticket from bidadi to quaters stop else i sud board shuttle from bidadi. And there is no frequent shuttle buses as well. I know my concern would not even bother u. Still gave a try to make u understand situation of a student who undergo such ill. Can't stand cheap behavior shown by conductors n drivers.
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                  P
                  priynag
                  from Shimoga, Karnataka
                  Mar 1, 2017
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                  Address: 560009
                  Website: www.ksrtc.in/oprs-web

                  I had boarded the bus from Swargate (Pune) bus stop on 24th February, at 10pm. While boarding the bus, I had put my luggage in the lower dickey.

                  While deboarding at Majastic bus station (Bangalore) next morning, I realized that my luggage was missing. There were three different passengers whose luggage went missing at the same time. The bus crew apparently had no clue about the missing item.

                  When we went to the KSRTC office to complaint against this careless behavior, KSRTC decided to not take any responsibility and put the entire blame only on the crew of the bus (3 drivers).

                  We tried lodging an official police complaint, but only to realize that there is going to be no good coming out of it. Police gave us clear indication that they won't put much effort searching for 3 missing bags. The only outcome of it would be the drivers losing their jobs. The police suggested us to take some compensation from the drivers and not file an official FIR. Well, we all know how our legal system works...so no surprise.

                  Details of missing items:
                  * 1 white color duffle bag (adidas brand), with 5 shirts, 3 pants, a few Tshirts, 2 pairs of shoes and 3 PS3 gaming consoles.

                  Passenger and bus details:
                  * Passenger Name: Anshul Behl
                  * Seat number : 36
                  * Luggage tag # : 067481
                  * Bus # : KA 57 F-890
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                    K
                    Krishnan shan
                    from Chennai, Tamil Nadu
                    Feb 28, 2017
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                    Address: Bangalore, Karnataka, 560 029
                    Website: www.consumercomplaints.in/new_complaint

                    HI KSRTC Department,

                    I am Krishnan, Bangalore person working in Oracle Pvt Ltd, Bannergatta road, today morning traveled in KSRTC (Magadi Unit), Bus KA42-F0244, my ticket number 256675, dated 28/02/17 06:03:11. from Hosur to Dairy circle.

                    He gave ticket and wrote 5 rupee change on the back side of the ticket, I asked the 5 rupee change in Christ college (Dairy Circle). Conductor, gave torn 5 rupee note, and took my ticket, holding it (he will use this ticket those who are travelling from Gharebhavi Palya to Lakkasandra or further ((today nearly 10 people got into this bus, he didn't give ticket, he returned to everyone 5 rupee coin, for these kind of activity, he have change, but, for us he don't have change). I requested him to give my ticket back to me to get down and me other 5 rupee ( I understand there is an problem for change, but, when he have lot of change for others, those who travell in between stages, conductor won't give ticket) .

                    He got angry one this is I requested him to return my ticket for that sake he gave torn 5 rupee note and shouted on me, and I told him, don't shout on me, i[censored] don't have other 5 rupee. He keep on shouting and holding my neck to push me out from the bus, till that time, great driver on call from Hosa Road till dairy circle, he off the bus and getting down and both of them are behaving like a gundas (not like a professional).

                    Is this is the way to treat passengers. I hope they will be punished. If they are government servant, will they can do all these kind of activities and public can't ask for justice, If public like us ask, we will be pushed out by conductor holding the neck.

                    Thank you,
                    Krishnan .S
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                      P
                      Prasanth Dev Raina
                      from Salem, Tamil Nadu
                      Feb 26, 2017
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                      Address: Bangalore Urban, Karnataka

                      I am missing the bag in salem to arasikarai ksrtc bus the bus num is KA18 F0765 this is the bus num miss the my day using items i am the mechanic missing some tools dresses pressure gauge and my diary including phone number with in diary please i want my bag please immediately action contact ur diver conductors save the bag and give me the return timings i collet bag at megestic ksrtc bus stand
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                        A
                        Aradhya7
                        from Mysore, Karnataka
                        Feb 24, 2017
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                        Address: Mandya, Karnataka, 571401
                        Website: KSRTC.in

                        Hello,

                        I lost remote operated toy car worth of 2K in KSRTC bus, on 24/02/2017. If it can be tracked and found it will be helpful. Bus number : KA 01 F 0001.

                        Actually i was in hurry to get down from bus in Mandya bus station, and forgot to pick my electronic remotely operated toy car which was kept in the over head luggage stand in bus.

                        Regards,
                        Aradhya H S
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                          Ganesha R
                          from Karkal, Karnataka
                          Feb 23, 2017
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                          Address: Raichur, Karnataka

                          Misbehaving and scolding Infront of other customers
                          I enquired the conductor that wheather the bus will travel to tumkur or what?
                          He told that yes it will go...And the bus was empty
                          As the bus got filled and told me that sir sorry this bus ll not go to tumkur and he lied to me. I silently got down from the bus and asked in polite way that, why you lied to me and why u r behaving like this... He all off sudden got angry and started to scold infornt of others. He misbehaved with me...
                          I need to lodge complaint against him
                          Bus no. Is KA 36 F 1368
                          This incident was happened in sindhanur and the bus was traveling between Maski to Bangalore
                          Feb 23, 2017
                          Updated by Ganesha R
                          He called me mad infornt of others and personally insulted me
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                            P
                            Preetham Navale
                            from Bengaluru, Karnataka
                            Feb 23, 2017
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                            Address: Bangalore, Karnataka
                            Website: m.ksrtc.in/oprs-mobile

                            Dear ksrtc team,

                            My spouse and me (Preetham) boarded the 12pm bus (Pnr: j63105970, seat no. 33 and 34) from bangalore to bhadravathi instead of karnataka sarige because i had high fever. I think the driver and conductor knew the air condition (A/c) in the bus was not working because they did not turn on the a/c until 12 for departure even though the bus was boiling due to the high temperature and no windows in the bus. I have usually observed the crew members of the bus turn on the a/c at least 10 minutes before departure.

                            Once the bus started we were relieved as they turned on the a/c which obviously wasn't working. The driver and conductor kept saying all the initial part of the journey that it will cool now due to the high temperature outside. Once we were in the outskirts of bangalore they said that a/c is not working and at this point they knew we were helpless and couldn't demand a refund and get a different bus. It was like traveling in a boiling vessel. There was just hot air coming from the outlets. All the passengers old and young were suffocated. So i decided to call the ksrtc helpline which out of 5 numbers one worked. I spoke to the guy in depot (Mobile:[protected]. The person from depot called the driver and few minutes later they stopped the bus and pretended to fix the a/c which obviously they were not capable of. I called the depot person and i'm not sure what is the adjustment he has with driver and conductor, he said the technician will fix it when stopped for lunch.

                            When stopped for lunch i asked the conductor about the technician and his lame response was "sir, it's too far and nobody around the place would know about a/c". Please give him a salute from my side. And when i asked for refund he said please adjust madkoli. Dear sir/ madam, adjust madkoluwa haage idre karnataka sarige bus hath irlilwa???

                            I am still in transit, going through the extreme torture for 6 hours in the heat. You can only imagine what all the passengers here are going through. My family and me are frequent travels in airawat and i did not expect this from you all. And thanks to the crew members for making my health even worse.

                            I am very adjustable kind of guy but this negligence or irresponsibility from crew members and taking passengers for granted was most terrible thing.

                            I am sure the team will take honest action on this matter and won't leave us disappointed like the bus crew members. (And no, i am not exaggerating one bit, every line above is bitter truth)

                            Regards,
                            Preetham

                            Sent from my iphone
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                              H
                              Hemalatha L
                              from Karnal, Haryana
                              Feb 18, 2017
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                              Address: 560032

                              My name is hema. I was driving on doddaballapur road, crossed avalahalli. There is a double road work happening so the road is narrowed down. This ksrtc bus with no. KA01 F 1152 hit my two wheeler and ran away. I fell from the bike and shouting. He just ran away. This happened at 1.45 pm today (18 Feb 2017) when I was driving towards vishwa vidyapeet junction.

                              Pls take action and reply to me.
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                                Arvindaru
                                from Bengaluru, Karnataka
                                Feb 11, 2017
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                                Address: Bangalore, Karnataka, 560040

                                Bus timing given wrong in online booking, bus reached 1 hour late to bus stop and conductor is telling we can not do anything you to wait, but as per our plan we have to catch flight from next stop, if flight miss who will give flight charge, Bus is from Satelite bua stop Bangalore to Chennai, KA -F- 8306. please take corrective action . bus yime we got 10.15 Dep to arrive chennai at 4.30 morning, conductor is telling 6.30 we will reach again there is a delay
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                                  Dr STALIN HEGRE
                                  from Bengaluru, Karnataka
                                  Feb 10, 2017
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                                  Address: Bangalore, Karnataka

                                  Today(10th Feb 2017) morning at around 10am near nelamangala Bangalore bus number KA 40 F-1107 driver was driving extremely rash on the road. This driver was so careless that he did not even bother to look in his mirror while overtaking to his right. Bus would have completely crushed my car and my family in the car. When I later stopped his bus and asked the driver he says that he was forced to overtake because the truck ahead of him was very slow. I m not against overtaking ...but one has to see in his mirror while he wants to overtake. He also threatened me that he is from my hometown and he will show what he is when he comes to Belgaum.I m very disappointed with this incident and wants higher authority to take some strict action against such careless mannerless useless drivers before they crush and kill innocent people and families.
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                                    S
                                    S L Surendra Kumar
                                    from Bengaluru, Karnataka
                                    Feb 9, 2017
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                                    Address: Tumkur, Karnataka, 572104

                                    Dear sir,
                                    Have a good day...

                                    On 09.2.17, we waited to catch the bus @ Kythasandra bus stand to move towards Bangalore, Bus no. KA-17, F1477 from Tumkur came.
                                    In kythasandra stop around 10-12 people are waiting to go towards Bangalore, Driver on Right side went away, in-spite of our stop signal, he is not bother.
                                    Then i took drop to tole gate by two wheeler, i catch the same bus, in the bus around 20-25 passengers only, i asked conductor, why you have not stopper bus @ kythasandra, many passengers are waiting there, he shown finger on driver, driver shows finger on conductor. They are just joking each other to insert me.

                                    We request you to take actions, to stop all buses in kythasandra busstand, This is our humble request.

                                    Thanking You,
                                    Surendra Kumar
                                    [protected]@gmail.com
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                                      Aravind Lachu
                                      from Hyderabad, Telangana
                                      Feb 9, 2017
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                                      Address: Chittoor, Andhra Pradesh
                                      Website: KSRTC. In

                                      Today I was traveling to tirupathi in KSRTC sarige bus, nd the bus stopped in Balaji hotel for lunch. And I went to have food in the hotel. The service of the hotel is very bad and the food wat dey gave me was very bad the taste is too bad. And I paid 80 rupees for food, my wife who is pregnant nd she is 6 months, she felt bad of the service nd the food, so please sir I request u to change the hotel, because of this many people are facing a lot of problems... So do this favour for us
                                      Some of the Ksrtc buses which travel from Mangalore/state Bank to Bcroad or puttur do not pick students at evening.
                                      According to KSRTC all blackboard and express buses must pick students from adyar.
                                      But some bus drivers are not following this rule.
                                      Please take some action regarding this.
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                                        Jayaprakash Jayaprakash
                                        from Bengaluru, Karnataka
                                        Feb 9, 2017
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                                        Address: Dakshina Kannada, Karnataka, 575001
                                        Website: ksrtc.in

                                        I am jayapala prabhu k ([protected])
                                        i am travelled mangalore to bangalore in airavata club class ka 57 f 0269 (mangalore 2nd depot)
                                        Conductor not given water bottle
                                        I complaint about some passager on conductor then conductor and driver shouted on me in vulgar words .
                                        they are irresponsible
                                        I want to suspend for conductor and driver from the department
                                        kindly do the need ful
                                        Travelled on 9th feb 2017
                                        I m Somnath N R. I m also travelling in KSRTC airavata bis Mysore to Bangalore bus number KA 01 F 8437. Conductor issued tickets to all passengers but he is not providing any water bottles to passengers.
                                        I m requesting to KSRTC to pls provide water bottles in airavata buses.
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