Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear sir /madam
I have a complaint regarding driver of the bus with registration number KA09F4728 which heads towards gonikopalu to madikeri via ammathi murnad around 3.45pm bus will start from Gonikopalu and as per driver he says he stops only bus shelters and in any other places he will not stop to pickup or drop the passengers and the same thing happened to us on 24th Feb 2023 we two ladies where waiting for the bus and the bus arrived on time at hosur jedi temple road bus stop we signalled with our hand to stop the bus to pick up us bus the bus moved with very high speed refusing to stop with no other option we had to catch the same bus because it was the last bus in that route to reach murnad latter we decided to catch the same bus with our Jeep from nearby town and we successfull to overtake the bus after 1km and I signalled to stop the bus driver to stop the bus pick up the passenger but again he overtook us and moved with very high speed latter we decided to go Ammathi which is around 3km and catch the bus and at ammathi bus stand I questioned the bus driver for not stopping the bus to pick the passengers driver was rude on me and he answered me we cannot stop the bus at every road to pick you people come and stand at the nearest shelters and their is only 4bus shelters from gonikopalu to ammathi around 12km route and as per me better to walk to nearby town than to walk to nearby bus shelter because both are of equal distance and requested the driver not to create nonsense without stopping the bus many age old people and labourers are depending on the last bus and if you don't stop it will create trouble but he was not ready to listen
Latter while paying bus ticket amount that's from ammathi to murnad again conductor told us we don't enter murnad bus stand we directly turn towards madikeri road from murnad again argument started and finally agreed to go murnad bus stop.
And now I have a question do we need to wait in the bus shelters only and if the answer is yes then no use of bus in that route for around 3km their is one bus stop
And it's a rural road usually have their houses around 1-2km inside from main road and it will definitely difficult to reach the main roads and again if the last bus won't stop that to in emergency situation what shall we passengers do
And this is happened many time and many time we have warned the driver not to repeat this in this route because it's a rural road .

Kindly take this matter seriously and please change the driver and conductor for this route and please warn them not to repeat the same and serve the passenger better because of such indecent driver the name of KSRTC will spoil
I think you can understand the issue

Thanking you
Aiyappa K N
Hosur village
Ammathi

Please note I have raised a complaint few minutes back in the same portal in which I have mentioned bus number wrongly as KA09F7428 which is not correct Please read It as KA09F4728 And take action on this bus driver and conductor

Dear sir /madam
I have a complaint regarding driver of the bus with registration number KA09F7428 which heads towards gonikopalu to madikeri via ammathi murnad around 3.45pm bus will start from Gonikopalu and as per driver he says he stops only bus shelters and in any other places he will not stop to pickup or drop the passengers and the same thing happened to us on 24th Feb 2023 we two ladies where waiting for the bus and the bus arrived on time at hosur jedi temple road bus stop we signalled with our hand to stop the bus to pick up us bus the bus moved with very high speed refusing to stop with no other option we had to catch the same bus because it was the last bus in that route to reach murnad latter we decided to catch the same bus with our Jeep from nearby town and we successfull to overtake the bus after 1km and I signalled to stop the bus driver to stop the bus pick up the passenger but again he overtook us and moved with very high speed latter we decided to go Ammathi which is around 3km and catch the bus and at ammathi bus stand I questioned the bus driver for not stopping the bus to pick the passengers driver was rude on me and he answered me we cannot stop the bus at every road to pick you people come and stand at the nearest shelters and their is only 4bus shelters from gonikopalu to ammathi around 12km route and as per me better to walk to nearby town than to walk to nearby bus shelter because both are of equal distance and requested the driver not to create nonsense without stopping the bus many age old people and labourers are depending on the last bus and if you don't stop it will create trouble but he was not ready to listen
Latter while paying bus ticket amount that's from ammathi to murnad again conductor told us we don't enter murnad bus stand we directly turn towards madikeri road from murnad again argument started and finally agreed to go murnad bus stop.
And now I have a question do we need to wait in the bus shelters only and if the answer is yes then no use of bus in that route for around 3km their is one bus stop
And it's a rural road usually have their houses around 1-2km inside from main road and it will definitely difficult to reach the main roads and again if the last bus won't stop that to in emergency situation what shall we passengers do
And this is happened many time and many time we have warned the driver not to repeat this in this route because it's a rural road .
Please advise the driver and conductor to stop the bus as per convenience for the passengers because we pay for taking service from KSRTC or please stop that bus which comes from Mysore to madikeri and arrange a shuttle bus so they give sufficient stop to pickup or drop

Kindly take this matter seriously and please change the driver and conductor for this route and please warn them not to repeat the same and serve the passenger better because of such indecent driver the name of KSRTC will spoil
I think you can understand the issue

Thanking you
Aiyappa K N
Hosur village
Ammathi

Buses going via solur not giving stop due to this we passenger facing lot of problems to reach home.
My humble request to instruct all buses to give stop at solur.

Dear Sir/Madam,
Today(26/02/2023) I happened use Chikmagalur KSRTC bus stand public toilet. While entering a ladies toilet room a man sitting in a chair stopped me and asked to pay Rs.10(for urinal). I paid but toilet rooms were disgusting and very unhygienic.
When a man demanded Rs.10 per person and that too for public toilet, I thought it should be very well maintained and hygienic. It is just some random people making money....

Treating driver and conductors like slaves and talking to public harshly about any details while asking kolar bustand incharge shivakumar please take action

There was waiting for Gulbarga bus at Shorapur Basavwshwar circle no people 10-15 passenger but this bus driver is not stopped the bus at 01:00PM (23/02/2023 ) and I am travel from another bus and reached to shorapur bus stop and discuss with that bus driver. He told there no stop. But there actual stop is there. And bus driver is roughly behaviored with me.

Highly irresponsible irritating behaviour of kolar bustand incharge shivakumar

While Traveling from Gillesugur Camp to Madhavaram i onboard the bus in Gillesugur Camp on 18/02/2022 at around 10.00 AM in the Bus Number KA-37 F 0711. Conductor misbehavior with me. and he tared the currency note and he is not allowed me to travel in the bus.I Demand appology from him i dont want to repeat any misbehavior from to any passnger kindly look into the matter.

Taking bribe from ksrtc drivers and conductors, please take action against him

Complaining on kolar bustand incharge shivakumar rudely taking to public

Hello KSRTC officers, i am traveling from sindhanoor to Mysore bus no is KA36F1473. Driver has to stop the bus for dinner at dabha . He is telling me to parcel the food at 10.40 pm .How can female passager can go out of the bus stand for the parcel that too during closing time of all hotels. Otherwise all other KSRTC buses travel for 12 hour long duration would not stop the bus for dinner. Please do consider this issue. Thank you

KA 40 F 931
Seat conditions are very very poor.
No control in seat inclination. Most of the seats are un controllable.
2215BNGTRH bus Always not in time and poor quality bus.
Kindly look into it.

This is to register a complaint against a Bangalore Mysore nonstop Bus who started from the satellite bus stop at 6 pm today and brought us very slowly to Mysore at 10 pm. The driver as well as the conductor were rude in behaviour and stopped in various places. Though being a nonstop Bus, he allowed passengers to board on the way also. He stopped in maddur for dinner at 8:15 pm. Our bus had many ladies traveling and this was a crucial time. Kindly see to that such faults don't repeat.
The bus number is KA 57 F 1306

Dear sir in kolar depo some conductor are harassing the ladies in bus and they are abusing customers simply without reason please take a action on the kolar depo conductors

Bus no ka38f979 from bidar to nanded
it took 1.40 hrs from bidar to bhalki.Taking stops in between to take luggage from shops on the road.

Bus conductor misbehaviour. Im frequent traveler of KSRTC today unfortunate incident happened at karkala. He was denied to pickup from regular stop. If there is no pickup point then rule should be same for all bus/any depo. All buses are stops and pick up passengers and issue the tickets. But this person denied to pickup and misbehave with me and man handled me which is absolutely unacceptable.
Crew name: Mr. Laxman
Bus no: KA21F0092

Same informed suila depo manager also. Hope strict action will taken against him.
This kind of experience first time in KSRTC.

For more information you can contact me @ [protected]@gmail.com or [protected]

Please arrange the screening to the windows or use cooling glasses .it is so irrating to travel without screening to the windows. During afternoon it so irritating & it. Rises headache as sun radiation falls us directly.so please take measure about this issue .use cooling glasses.

Conductor asking seat for the non reserved seats for the favour of other people who seemed him innocents. My parents are forced to wake up from the seats of 21 & 22

Hi Team,

I have travelled from Kengeri to Kollegal on 06-Feb-2023 around 6:42PM (Bus No.KA 10F 0364) and sharing one of the bad experience here.

I have boarded bus at Kengeri and conductor shared the ticket from Sattelite Bangalore (140Rs instead 133Rs). I asked why from satellite and conductor told that he will share the 7Rs Change. At the destination(9:30PM), asked him the change and he stared behaving rudely and scolding with harsh words infront of everyone. He told me to get down from the bus by refusing to share the change. People around me scolded the conductor to share the change and finally he shared with scolding.

I know for some of them 7Rs is not matter but few of them it's a need. Also majorly it's a concern here that the women travel alone at night and it's matter of the safety and respect of the person.

Just wanted to notify since it should not repeat with anyone and women will feel safe. Thanks

Hi Team,

I have travelled from Kengeri to Kollegal on 06-Feb-2023 Monday around 6:42PM (Bus No.KA 10F 0364) and sharing one of the bad experience here.

I have boarded bus at Kengeri around 6.42PM and conductor shared the ticket from Sattelite Bangalore (140Rs instead 133Rs). I asked why from satellite and conductor told that he will share the 7Rs Change. At the destination(9:30PM), asked him the 7 Rs change and he stared behaving rudely and scolding with harsh words infront of everyone. He told me to get down from the bus by refusing to share the change. People around me scolded the conductor to share the change and finally he shared with scolding.

I know for some of them 7Rs is not matter but few of them it's a need. Also majorly it's a concern here that the women travel alone at night and it's matter of the safety and respect of the person.

Just wanted to notify since it should not repeat with anyone and women will feel safe. Thanks