Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear sir,
Today, on 12.08.2016 i have booked tickets for travelling from bangalore to hyderabad twice. Both the occasion an amount of rs: 870 each were deducted from my bank account with out generating e-ticket. After first failed transaction and received transaction reference no: to my e-mail id as ob21214442. I have spoken to customer care. They suggested to book one more time meantime the deducted amount will credited back to my account. Second time also repeated the same problem ended up in receiving transaction id no: ob21215954.
Kindly advise the concerned for returning the amount back to my account.
Regards,
Padmanabha k m.
E-mail id: [protected]@yahoo.co.in

Dear sir, i am gyananagowda i was book ticket by online from bangalore to kushtagi dated 11/8/2016 trip code 2000bngtlk. Nothing intimation bus was cancelation done how the people is trust with ksrtc department. How the worst service by ksrtc it is shame to department and who responsible to take care of passenger to help us. What the transport ministers is doing. Total ksrtc was worest department in the state.

Hi I booked a ticked on ksrtc my amount was deducted and it shows transaction failure I connect with AWATAR support team they said within 7 days your account will credit and 7days gone no amount credited I ping with online refund team as the AWATAR team said but no response from online refund team not even reply to mail worst customer service before confirming the seat u will deduct amount and say transaction failure and after 7 days u will repay nice job and cheating if it is in bank I will get 4 percent into but you are getting money at free of cost no response to customer thanks KSRTC. I HATE NOW KSRTC

Hi,

I tried booking tickets twice to kukkesubramania from bangalore in ksrtc old portal but on both occasions the transaction failed and when tried to book again the old portal was not in function and my transaction details were not available.

Tickets booking date : 30july 2016
Source: bangalore - destination : kukkesubramania

Booking email address : [protected]@yahoo.Com
Booking mobile number : [protected]

1) failed transaction amount : 1, 428.00 (Hdfc netbanking)
2) failed transaction amount : 1, 428.00 (Hdfc credit card)

It's more than a week now, when you people claim the money will get refunded in 7 days, then keep your promise.

Regards,
Shiva

Dear sir,

With reference to above subject i would like to bring to your kind notice that the parking agency in the bangalore satellite bus stand are charging rs 60 per day. Request your kind intervention to know the actual charges that they are allowed to collect.

As far as i know this is the maximum parking charges collected in india, the outsourced agency are looting the public money. Kindly consider this & provide us a proper solution.

Thanks & regards,
A. Devanand

Regards to pnr#j58975090 refund amount, booked ticket through ksrtc online on 27-jul-2016, for doj 30-jul-2016 from bengaluru to tirupathi prior to one day of the journey, received an sms from ksrtc states that "service 0935bngtpt from bengaluru to tirupathi on journey date 30/07/2016 has been cancelled, so far amount not refunded to my account

I booked return journey between pune and bangalore. In spite of providing correct details during booking my gender was mentioned incorrectly as "FEMALE" in ticket.I emailed the awatar cell but they told me to cancel and rebook again.I emailed them again saying that I had provided correct details during booking and the problem was with their system software side.AWATAR has still not responded in spite of sending multiple emails. Please help.

I am dialy traveling from kolar to k. R. Pura and vice versa but in all busess ticket is 52 rupees. But today i took ka10, f-0251 i asked condector from kolar to k. R. Pura but he gave ticked from kolar to bangalore and he saying only from kolar busess they will give krpuram fair and in our bus that means in bus no ka10, f-0251 ticket is for bangalore only. So plz kindly help me regarding this matter. Thank you.

Sir,
i lost my black colour bag in satellite bus stand mysore road, bangalore. journey date & time:[protected] @ 10.30 pm from bangalore to perinthalmanna

6th track kerala rtc.
The lost items in my bag are: PAN card -DSNPS 8286 Q,

Samsung galaxi j7 mobile phone(Sim num: [protected], [protected])

A blue colour diary, hal ticket of army exam & two cheque books

Mobile Info:
Model: J700F Galaxy J7 (SM-J700F)
Brand: SAMSUNG
IMEI: TAC: 352842 FAC: 07 SNR: 804406 CD: 1

IMEI Num: *[protected]*

My contact num is: [protected] (Kerala)
My friend Anoof's contact num :[protected] (Bangalore)

Hi team, a ksrtc bus (ka 09, f4382) driver was rash driving and touched our tempo traveller near srirangpatna, the bus was going to nimishamba, the driver was driving zig zag on the highway and touched the end part of our vehicle. the driver created a scene in middle of the highway and saying he will call his people, as the public came for our support we were able to control the situation. please take necessary action his rash driving can take a life of a person.

Myself kishore from belur, hassan dist (karnataka), iam a daily traveller in ksrtc (karntaka) buses from belur to sakaleshpura (hassan dist) karnataka. since from so many months i am obsedrving that bus conductors not issue bus tickets to passengers who travel for one or second stages of bus journey. recently yesterday 2nd of august of 2016, in bus no. ka 18, f 157, depart time night 8-30 via belagodu to belur sakaleshpura depot bus (chikkamagalore division). this bus had nearly 15-18 passengers from sakaleshpura for first and second stages of bus journey. from these passengers this bus conductor taken half amount of travelling ticket fare and not issued ticket. and another bus departing from belur to sakaleshpura at daily morning around 8-20 via arehally this bus routine conductor not issue the tickets for passengers for stages. for these all i have no proof but my request is please provide sufficient and eminent ticket checking squads for these routs and more. my intention is these buses are run by govt for publics. night last buses like above mentioned sakaleshpura to belur bus via belagodu departure night 8.30 passenger shuttle buses always travel with little or few passengers. above all if conducters do such a mistakes/fraud bus rout may cancel for showing loss profit to leave suffering people. concerned people please provide enough ticket checking squads in night also for all once.

We have booked 3 tickets through online reservation travelling to Gokarna on 31.07.2016 and also returned ticket on 01.08.2016. While reaching a pickup point we came to know that, the said trip to Gokarna got cancelled due to various reason. Please arrange to refund this amount including all tax amt.
I have suffered a lot with KSRTC as my parents are aged 70+. I had also booked return trip through KSRTC on 01/08/2016. Since I had not travel to Gokarna due to cancellation of onward journey hence return ticket also need to refunded.

PNR NO. J59024811
J59024976
T59024812
T59024977

According to the new website, reservation for[protected] must be open @ 7.00 AM on[protected]. I waited till 8.00AM still the reservations are not open.

This is really hopeless and frustrating

I booked ticket as guest for trip code 2030kilrchn pnrno j58917192 jnydate 24/07/2016 which was cancelled because of strick by employee of ksrtc and bmtc. On bus stop i inquire about the refund, those guy told me that as ksrtc is cancelled all trips you will get transfered to your account automatically as your ticket is booked online but i did not received the ticket amount rs.190/- yet. Please expedite.

Dt.21.07.2016 bus no. ka-40f-713 - running between gowribidanur to bangalore - driver hitting me while driving near nes bus stop doddabalapur road, yelahnaka, bangalore. i have lodged complaint against driver. till time no action has been initiated. please look into this matter and let me know the action taken please.

I along with my mother (60 yrs old) traveled from mysuru to bengaluru in

Ksrtc volvo (Bus # ka-09 f-3319) at 18:10 hours which was scheduled

To arrive at bengaluru at 21:10 hours. However the ksrtc driver cheated us

As follows,

1. I booked the ticket online from mysuru to yellanhanka, upannagar paying

609/- inr. However the driver charged additional 60/- inr from majestic to

Yellanhanka (I got down at amruthalli) in spite of my showing the ticket with source & destination. He was very arrogant and refused to refund.

I have taken photo of the bus number plate and i have the additional

Receipt (Of 60 inr charged) along with the original e-ticket.

2. The bus arrived at majestic bus stand at 22:45 hours and the driver

Waited there to fill additional passengers for another 30 mins. Remember

The bus was already late by 4 hours and still the driver was hanging along

With his colleagues.

3. The driver took a narrow route on the way from satellite town to majestic and the bus hit a pole damaging right

Hand top side of the bus. The electric board above the driver is damaged.

4. My mother is 60 years old and having health problems. The driver took

Over 5 hours to reach the destination. I had to take my mother home alone on the streets at 11:25 pm.

Is this the way ksrtc treats passengers? I need 60/- inr refund which the driver charged while i booked the ticket from mysuru to yelanhanka, upanagar, bus stand.

Yesterday the driver of the bus ka-57 f1311 travelling in kr puram main road was driving very rash. he was pushing two wheeler to side. this happened to me and one more guy travelling on the road. i was coming on the left side of the road all by myself when he simply and intentionally came to side to push me, i slowed down. then again, once the bus was stopped i started moving, looking at me moving he intentionally pushed me to the side. the bus hit my bike but i controlled it came to a halt. upon asking him why did he do that, he and the conductor starts laughing and says you should go straight. i had a fight with him still he was adamant enough to keep on doing the same thing. i had some balance and i was alright, but if he continues this he will kill someone by running over them just for his fun.

I demand action to be taken against such drivers and should be punished accordingly.
This happened today (17 th july 2016) in kr puram main road.
Around 12:10 pm

Respected authorities please respond back with the action you are taking regarding this issue.

Ka27 f552..ನಂಂ ಹಾವೇರಿಡಿಪೋದ ಹಾವೇರಿ ನಾಸಿಕ ಪುಣೀ ಬಸ್ಸಿನ ಚಾಲಕ& ನಿರ್ವಾಹಕರು ಹುಬಳಿto ಶಿಗಾಂಂವ ಗೆ ತೇರಳುವ ಸುಮಾರು 6, 7ಜನ ಪ್ರಯಿಣಿಕರನ್ನಕೇಳಗಿಳಿಸಿ ಖಾಲಿ ಬಸ್ ಚಲಾಯಿಸಿತ್ತಾರೆˌ

Journey date:[protected]
Pnr : j58754876
Trip code: 2247chnbng
Bus number : ka-f897
I travelled in airavat club class with the above mentioned details. During this journey, i lost my lap top bag with a lenova x 220 laptop along with charger, head set, two spiral binded books, two notebooks, card pouch with two credit cards, one debit card and two priority pass.
We identified the theft in ngf, we tried to contact few passengers who got down before us. Only one number was stating that the number is not in use.
We travel in airavat, for safe and comfort. It hurts during such instances, creating a bitter experience.
If you get some information please call [protected]

While travelling in ksrtc airvat bus from calicut to mysore rain water is coming inside the bus through roof ventilation. But after complainting to condictor & driver they r not take necesaary action. And conductor itself sleeping in a good seat. Bus no ka 01f 8435 on 6/7/16 at 11:30 pm in calicut. Code 1902ekmmys.